# On-Site Technical Support | Ticket Fairy Promoter Blog 1. [Home](https://www.ticketfairy.com/) 2. [Promoter Blog](https://www.ticketfairy.com/blog/) 3. [Event Technology](https://www.ticketfairy.com/blog/category/event-technology/) 4. On-Site Technical Support [![When the Show Can’t Go On: Tech Strategies for Smooth Event Cancellations & Refunds in 2026](https://www.ticketfairy.com/blog/wp-content/uploads/2026/04/when-the-show-cant-go-on-tech-strategies-for-smooth-event-cancellations-refunds-in-2026_featured_20260426_191222_1_2k.jpg)](https://www.ticketfairy.com/blog/when-the-show-cant-go-on-tech-strategies-for-smooth-event-cancellations-refunds-in-2026) [Event Technology](https://www.ticketfairy.com/blog/category/event-technology/) [On-Site Technical Support](https://www.ticketfairy.com/blog/category/on-site-technical-support/) ### [When the Show Can’t Go On: Tech Strategies for Smooth Event Cancellations & Refunds in 2026](https://www.ticketfairy.com/blog/when-the-show-cant-go-on-tech-strategies-for-smooth-event-cancellations-refunds-in-2026) Even the best plans can fall apart – but a canceled event doesn’t have to mean chaos. This 2026 event cancellation guide reveals how event tech can automate refunds, blast out instant attendee alerts, and turn a potential disaster into a smoothly managed experience. Learn the strategies for mass refunds, multi-channel comms (SMS, email, social) and contingency tools that protect your fans and your reputation when the show can’t go on. ![Ticket Fairy](https://secure.gravatar.com/avatar/c6c8f1db244d270923c66561d93f280f221ff62770856aca2e5363b3164f040a?s=24&d=identicon&r=g) Ticket Fairy Apr 26 2026 [Read More](https://www.ticketfairy.com/blog/when-the-show-cant-go-on-tech-strategies-for-smooth-event-cancellations-refunds-in-2026) [![Mission Control: Setting Up a Tech Command Center in 2026 for Large-Scale Events](https://www.ticketfairy.com/blog/wp-content/uploads/2026/01/mission-control-setting-up-a-tech-command-center-in-2026-for-large-scale-events_featured_20260121_164059_1_2k.jpg)](https://www.ticketfairy.com/blog/mission-control-setting-up-a-tech-command-center-in-2026-for-large-scale-events) [Event Technology](https://www.ticketfairy.com/blog/category/event-technology/) [On-Site Technical Support](https://www.ticketfairy.com/blog/category/on-site-technical-support/) ### [Mission Control: Setting Up a Tech Command Center in 2026 for Large-Scale Events](https://www.ticketfairy.com/blog/mission-control-setting-up-a-tech-command-center-in-2026-for-large-scale-events) Keep your 100,000-attendee event running like clockwork. Learn how a NASA-style tech command center monitors entry, crowd flow, AV & network health in real time – catching issues early, preventing disasters, and ensuring a flawless attendee experience at large-scale events in 2026. ![Ticket Fairy](https://secure.gravatar.com/avatar/c6c8f1db244d270923c66561d93f280f221ff62770856aca2e5363b3164f040a?s=24&d=identicon&r=g) Ticket Fairy Jan 21 2026 [Read More](https://www.ticketfairy.com/blog/mission-control-setting-up-a-tech-command-center-in-2026-for-large-scale-events) [![When Event Tech Goes Wrong: Real Disaster Stories & Recovery Tips for 2026](https://www.ticketfairy.com/blog/wp-content/uploads/2026/01/when-event-tech-goes-wrong-real-disaster-stories-recovery-tips-for-2026_featured_20260119_013355_1_2k.jpg)](https://www.ticketfairy.com/blog/when-event-tech-goes-wrong-real-disaster-stories-recovery-tips-for-2026) [Event Technology](https://www.ticketfairy.com/blog/category/event-technology/) [On-Site Technical Support](https://www.ticketfairy.com/blog/category/on-site-technical-support/) ### [When Event Tech Goes Wrong: Real Disaster Stories & Recovery Tips for 2026](https://www.ticketfairy.com/blog/when-event-tech-goes-wrong-real-disaster-stories-recovery-tips-for-2026) Real-life event tech disasters – from ticketing crashes to network blackouts – and how teams saved the day. Learn battle-tested recovery tips and proactive strategies to keep your 2026 events running smoothly even when critical technology fails. ![Ticket Fairy](https://secure.gravatar.com/avatar/c6c8f1db244d270923c66561d93f280f221ff62770856aca2e5363b3164f040a?s=24&d=identicon&r=g) Ticket Fairy Jan 19 2026 [Read More](https://www.ticketfairy.com/blog/when-event-tech-goes-wrong-real-disaster-stories-recovery-tips-for-2026) [![Crisis-Proofing Your Event Tech: 2026 Guide to Backup Plans and Fail-Safes](https://www.ticketfairy.com/blog/wp-content/uploads/2026/01/crisis-proofing-your-event-tech-2026-guide-to-backup-plans-and-fail-safes_featured_20260117_222800_1_2k.jpg)](https://www.ticketfairy.com/blog/crisis-proofing-your-event-tech-2026-guide-to-backup-plans-and-fail-safes) [Event Technology](https://www.ticketfairy.com/blog/category/event-technology/) [On-Site Technical Support](https://www.ticketfairy.com/blog/category/on-site-technical-support/) ### [Crisis-Proofing Your Event Tech: 2026 Guide to Backup Plans and Fail-Safes](https://www.ticketfairy.com/blog/crisis-proofing-your-event-tech-2026-guide-to-backup-plans-and-fail-safes) Discover how to crisis-proof your event tech in 2026. Learn how top teams reduce execution risk at technology-heavy live events with backup plans and fail-safes. ![Ticket Fairy](https://secure.gravatar.com/avatar/c6c8f1db244d270923c66561d93f280f221ff62770856aca2e5363b3164f040a?s=24&d=identicon&r=g) Ticket Fairy Jan 17 2026 [Read More](https://www.ticketfairy.com/blog/crisis-proofing-your-event-tech-2026-guide-to-backup-plans-and-fail-safes) ### Ready to Sell Tickets? Create professional event listings with built-in payment processing and marketing tools. [Create Event](https://manage.ticketfairy.com/welcome) [Sell Tickets Online](https://www.ticketfairy.com/event-ticketing) - Easy setup in minutes - Secure payment processing - Marketing & analytics ### Grow Your Events Explore features designed to help you sell more tickets and engage your audience. [Event Ticketing Software](https://www.ticketfairy.com/event-ticketing) ### Industry Newsletter Weekly insights for event pros. We respect your privacy. Unsubscribe anytime. ### Follow Us [X (Twitter)](https://x.com/ticketfairy) [LinkedIn](https://linkedin.com/company/ticket-fairy) [Facebook](https://facebook.com/ticketfairy) --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)