--- title: "Fireflies.ai vs Otter.ai for events: taking notes on your artist, venue, supplier and sponsor calls (2026)" description: "Fireflies.ai and Otter.ai compared for event organizers, promoters and venues: taking notes on your artist, venue, supplier and sponsor calls, fees and who each suits. Checked October 2026." canonical: "https://www.ticketfairy.com/compare/ai-notetakers/fireflies-vs-otter-for-events" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Compare](https://www.ticketfairy.com/compare) 3. [AI meeting note-takers](https://www.ticketfairy.com/compare/ai-notetakers) 4. Fireflies.ai vs Otter.ai for events # Fireflies.ai vs Otter.ai for events Event teams use both to take notes on advance calls, production meetings and supplier calls on Zoom, Google Meet and Teams; Fireflies records in more than 100 languages, and Otter emails a summary to every calendar guest. [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ai-notetakers-fireflies-vs-otter-for-events) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Ticket Fairy publishes this comparison and also sells event ticketing and event management software. [How we compare platforms](https://www.ticketfairy.com/compare/methodology) - **8 of 10** of the things you need, confirmed on the published pages of Fireflies.ai - **8 of 10** of the things you need, confirmed on the published pages of Otter.ai - **2** things you get only on Ticket Fairy here ## The short answer Which should you choose? ### Fireflies.ai suits you if you need - Fireflies transcribes meetings in more than 100 languages.[1](#source-1) - Fireflies creates tasks in Asana, Trello and Jira automatically after a meeting.[2](#source-2) ### Otter.ai suits you if you need - Otter shows a live transcript during the meeting and recognizes who is speaking.[3](#source-3) - When Otter records a meeting from your synced calendar, you and every calendar guest get a meeting summary email within 2 hours of the end.[4](#source-4) If your event calls run in several languages or you want tasks in Asana, Trello or Jira, Fireflies fits. If you want a live transcript during each call and a summary in every guest's inbox afterwards, Otter fits. ## Why event teams choose Ticket Fairy Why do event teams take their call notes on Ticket Fairy instead of Fireflies or Otter? Event teams use AI note-takers on advance calls, production meetings, supplier quotes and sponsor renewals. Fai, Ticket Fairy's AI teammate, takes the notes on those calls and keeps them on the event they were about. Her notes go through the call topic by topic, list the key numbers and dates said and give every follow-up an owner and a date. When a call sets a deadline, she suggests a task for your team to approve. ### Only on Ticket Fairy - **Files each call under its event** Each call you send the notetaker to is kept under its event, with its summary, follow-ups and notes [5](#source-5) - **Tickets and the event in the same system** Your call notes sit on the same event as your ticket sales, artist contracts, advancing and suppliers [6](#source-6) - Fai's notes to share go through what was discussed on the call topic by topic, with the open questions, so anyone who missed the call can catch up.[7](#source-7) - Fai's notes list the key numbers and dates mentioned on the call, so a fee, a deposit or a load-in time is written down as it was said.[7](#source-7) - Each follow-up agreed on the call shows who took it on and by when.[5](#source-5) - When a call sets a deadline, such as the final rider by Friday, Fai suggests a task for it on the event's Today page for your team to approve.[7](#source-7) - Every advance call, production meeting and security briefing the notetaker joins is kept under its event, so your team can see what was agreed weeks later.[7](#source-7) [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ai-notetakers-fireflies-vs-otter-for-events) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Fireflies.ai vs Ticket Fairy](https://www.ticketfairy.com/compare/ai-notetakers/ticket-fairy-vs-fireflies) [Otter.ai vs Ticket Fairy](https://www.ticketfairy.com/compare/ai-notetakers/ticket-fairy-vs-otter) ## What each platform does for your event What does each of Fireflies.ai and Otter.ai do? ### How do both tools and Ticket Fairy compare on what your event needs? Each platform's count, in words - **Ticket Fairy** includes 10 of 10 things you need. - **Fireflies.ai** includes 8 of 10 things you need. - **Otter.ai** includes 8 of 10 things you need. Ticket Fairy includes 10 of these 10 things you need, on any plan. | What you need | Fireflies.ai | Otter.ai | | --- | --- | --- | | On your calls | | | | Joins Zoom, Google Meet and Teams calls | Included[8](#source-8) Records and transcribes Google Meet, Teams, Zoom and other web-conferencing apps | Included[9](#source-9) Joins Zoom, Google Meet and Microsoft Teams meetings and transcribes them live | | Joins the calls on your calendar | Included[10](#source-10) The Fireflies bot joins your calendar meetings on its own to record and transcribe | Included[11](#source-11) Joins calendar events with a Zoom, Meet or Teams link once you connect Google or Microsoft calendar | | What you get after the call | | | | Summary of decisions and topics | Included[12](#source-12) AI summaries highlight key decisions, with expandable bullets and custom notes | Included[13](#source-13) Writes a summary of each meeting with decisions, action items and insights | | Picks out the numbers and dates said | On a paid plan[14](#source-14) An AI Skill pulls out metrics, names, risks and next steps from meetings Plans: Pro | On a paid plan[15](#source-15) Extracts key deal details and next steps for your CRM; numbers and dates are not named separately Plans: Pro | | Follow-ups with who and by when | Included[16](#source-16) Pulls out action items with tasks, owners and follow-ups automatically | Included[17](#source-17) Captures next steps from each meeting and assigns them to people | | Notes ready to send after the call | On a paid plan[18](#source-18) AI Skills generate follow-up emails from your meetings Plans: Pro | Included[19](#source-19) Emails a meeting summary with action items to you and every calendar guest after the call | | On your event | | | | Turns what was agreed into tasks | Included[20](#source-20) Creates tasks in Asana, Trello and Jira automatically after meetings | On a paid plan[21](#source-21) Sends action items to Asana as tasks through Zapier from Pro; native Asana sync on Enterprise Plans: Pro | | Answers questions about past calls | Included[22](#source-22) AskFred reviews your meetings and answers any question you ask | Included[23](#source-23) Otter AI Chat answers questions across your past meetings, channels and folders | | Files each call under its event | Not found in Fireflies.ai's public documentation[24](#source-24) Organizes team meetings into channels and user groups | Not found in Otter.ai's public documentation[25](#source-25) Groups meetings into channels by team, project or topic, and into folders | | Tickets and the event in the same system | Not found in Fireflies.ai's public documentation[26](#source-26) A meeting notetaker and assistant for any kind of team, with no event ticketing described | Not found in Otter.ai's public documentation[27](#source-27) A meeting notetaker for sales, education, media and recruiting teams, with no event ticketing described | ## What else should you know about Fireflies.ai and Otter.ai? Which takes better notes on an advance call with a tour manager, Fireflies or Otter? Both join the call on Zoom, Google Meet or Teams and summarize it. Fireflies summaries highlight the key decisions, and Otter writes a summary of each meeting with its decisions, action items and insights. [28](#source-28) [29](#source-29) Can Fireflies or Otter pick out the fee and the load-in time agreed on a call? A Fireflies AI Skill pulls out the metrics, names, risks and next steps from a meeting. Otter extracts key deal details, notes and next steps and syncs them to your CRM. [30](#source-30) [31](#source-31) Which sends the notes to the artist's team after the call? Otter emails a meeting summary to you and every calendar guest within 2 hours of the end. Fireflies AI Skills can generate follow-up emails from your meetings. [4](#source-4) [32](#source-32) Which costs less for a small festival team? As shown to UK visitors on 20 October 2026, Fireflies lists Pro at $10 per seat a month billed annually, and Otter lists Pro at $8.33 per user a month. Both have free plans. [33](#source-33) [34](#source-34) [35](#source-35) [36](#source-36) Can either record a site visit with the venue in person? Yes. The Fireflies mobile app transcribes and summarizes in-person conversations, and Otter records from a mobile device as well as a desktop or browser. [37](#source-37) [38](#source-38) Which works for event calls in other languages? Fireflies transcribes meetings in more than 100 languages. Otter transcribes English, Spanish, French, German, Japanese and Chinese. [1](#source-1) [39](#source-39) ## How each platform is priced How are Fireflies.ai and Otter.ai priced? Fireflies.ai: Fireflies' pricing page, as shown to UK visitors on 20 October 2026, prices per seat a month, monthly or annually, across a free plan, Pro, Business and Enterprise.[40](#source-40) Otter.ai: Otter's pricing page, as shown to UK visitors on 20 October 2026, prices in USD per user a month, monthly or annually, across a free plan, Pro, Business and Enterprise.[41](#source-41) ## Where each platform wins Where does each one win? ### Fireflies.ai - The Fireflies mobile app transcribes and summarizes in-person conversations.[37](#source-37) - A Fireflies AI Skill pulls out the metrics, names, risks and next steps from a meeting.[30](#source-30) - Fireflies tracks how long each participant speaks in a meeting.[42](#source-42) ### Otter.ai - Otter's Mac and Windows desktop app records meetings without a bot joining the call.[43](#source-43) - Otter's notetaker joins every calendar event that has a valid Zoom, Google Meet or Microsoft Teams link.[44](#source-44) - ChatGPT, Claude and other AI chat tools can read your Otter meeting knowledge through Otter's MCP server.[45](#source-45) ## More comparisons for your team What else are you comparing? - [Fireflies.ai vs Ticket Fairy](https://www.ticketfairy.com/compare/ai-notetakers/ticket-fairy-vs-fireflies) - [Otter.ai vs Ticket Fairy](https://www.ticketfairy.com/compare/ai-notetakers/ticket-fairy-vs-otter) - [Otter.ai alternatives](https://www.ticketfairy.com/compare/ai-notetakers/otter-alternatives) - [Fireflies.ai alternatives](https://www.ticketfairy.com/compare/ai-notetakers/fireflies-alternatives) - [The best AI meeting note-takers for event teams](https://www.ticketfairy.com/compare/ai-notetakers/best-ai-meeting-note-takers-for-event-teams) - [Fathom vs Fireflies.ai for events](https://www.ticketfairy.com/compare/ai-notetakers/fathom-vs-fireflies-for-events) - [Questions about AI meeting note-takers for events](https://www.ticketfairy.com/compare/ai-notetakers/questions) - [AI meeting note-takers compared](https://www.ticketfairy.com/compare/ai-notetakers) Every fact about another company comes from its own published pages, quoted word for word. Where we did not find something in those pages, we say exactly that. [How we compare platforms](https://www.ticketfairy.com/compare/methodology) Show all 45 sources 1. Fireflies.ai Fireflies transcribes meetings in more than 100 languages. "100+ Languages Transcribe meetings in English, Spanish, French, & several others." [fireflies.ai](https://fireflies.ai), read on 20 October 2026. 2. Fireflies.ai Fireflies creates tasks in Asana, Trello and Jira automatically after a meeting. "9+ Project Management Create tasks in Asana, Trello, and Jira automatically." [fireflies.ai/notetaker](https://fireflies.ai/notetaker), read on 20 October 2026. 3. Otter.ai Otter shows a live transcript during the meeting and recognizes who is speaking. "Live transcription in multiple languages, and speaker recognition." [otter.ai](https://otter.ai), read on 20 October 2026. 4. Otter.ai When Otter records a meeting from your synced calendar, you and every calendar guest get a meeting summary email within 2 hours of the end. "When you record a meeting for a calendar event synced to Otter, you and all calendar guests will receive a Meeting Summary email within 2 hours after the meeting ends." [help.otter.ai/hc/en-us/articles/9156381229079-Meeting-Summary-Overview](https://help.otter.ai/hc/en-us/articles/9156381229079-Meeting-Summary-Overview), read on 20 October 2026. 5. Ticket Fairy [Guide: Take notes on your event calls with Fai](https://www.ticketfairy.com/guides/take-notes-on-your-event-calls-with-fai) 6. Ticket Fairy [The Ticket Fairy platform](https://www.ticketfairy.com/platform) 7. Ticket Fairy [You keep up with your event's emails, calls and paperwork](https://www.ticketfairy.com/event-operating-system/planning/event-inbox-and-call-notes) 8. Fireflies.ai Joins Zoom, Google Meet and Teams calls "Capture and transcribe audio and video across Google Meet, Teams, Zoom, and other web-conferencing apps." [fireflies.ai/pricing](https://fireflies.ai/pricing), read on 20 October 2026. 9. Otter.ai Joins Zoom, Google Meet and Teams calls "Notetaker can automatically join your Zoom, Google Meet, or Microsoft Teams meetings, and transcribe the meetings in real-time." [help.otter.ai/hc/en-us/articles/360047872833-Otter-ai-features](https://help.otter.ai/hc/en-us/articles/360047872833-Otter-ai-features), read on 20 October 2026. 10. Fireflies.ai Joins the calls on your calendar "Bot Auto-joins calendar meetings to record and transcribe." [fireflies.ai/notetaker](https://fireflies.ai/notetaker), read on 20 October 2026. 11. Otter.ai Joins the calls on your calendar "Notetaker will automatically join all calendar events with a valid Zoom, Google Meet, or Microsoft Teams meeting URL." [help.otter.ai/hc/en-us/articles/13674910923671-Automatically-add-Otter-Notetaker-to-your-meetings](https://help.otter.ai/hc/en-us/articles/13674910923671-Automatically-add-Otter-Notetaker-to-your-meetings), read on 20 October 2026. 12. Fireflies.ai Summary of decisions and topics "Key Decisions Important outcomes highlighted and easy to review." [fireflies.ai/notetaker](https://fireflies.ai/notetaker), read on 20 October 2026. 13. Otter.ai Summary of decisions and topics "Otter turns every meeting into a clear summary with decisions, action items, and insights." [otter.ai](https://otter.ai), read on 20 October 2026. 14. Fireflies.ai Picks out the numbers and dates said "Extract Key Details Pull out metrics, names, risks, and next steps." [fireflies.ai/notetaker](https://fireflies.ai/notetaker), read on 20 October 2026. 15. Otter.ai Picks out the numbers and dates said "Key deal details, notes, and next steps automatically extracted from every meeting and synced to your CRM." [otter.ai](https://otter.ai), read on 20 October 2026. 16. Fireflies.ai Follow-ups with who and by when "Action Items Tasks, owners, and follow-ups pulled out automatically." [fireflies.ai/notetaker](https://fireflies.ai/notetaker), read on 20 October 2026. 17. Otter.ai Follow-ups with who and by when "Clear next steps are automatically captured and assigned from every meeting." [otter.ai](https://otter.ai), read on 20 October 2026. 18. Fireflies.ai Notes ready to send after the call "AI Skills help you automatically extract key details, generate follow-up emails, score candidates, and other insights from your meetings." [fireflies.ai](https://fireflies.ai), read on 20 October 2026. 19. Otter.ai Notes ready to send after the call "When you record a meeting for a calendar event synced to Otter, you and all calendar guests will receive a Meeting Summary email within 2 hours after the meeting ends." [help.otter.ai/hc/en-us/articles/9156381229079-Meeting-Summary-Overview](https://help.otter.ai/hc/en-us/articles/9156381229079-Meeting-Summary-Overview), read on 20 October 2026. 20. Fireflies.ai Turns what was agreed into tasks "9+ Project Management Create tasks in Asana, Trello, and Jira automatically." [fireflies.ai/notetaker](https://fireflies.ai/notetaker), read on 20 October 2026. 21. Otter.ai Turns what was agreed into tasks "The Zapier integration is available on Pro, Business, and Enterprise plans." [otter.ai/integration/asana](https://otter.ai/integration/asana), read on 20 October 2026. 22. Fireflies.ai Answers questions about past calls "AskFred Let Fred review your meetings and come back with answers to any question you have." [fireflies.ai](https://fireflies.ai), read on 20 October 2026. 23. Otter.ai Answers questions about past calls "It can answer questions about past meetings, use context from conversations, channels, folders, and connected apps such as Jira, Gmail, and Notion, and help you find important information without manually searching through transcripts." [help.otter.ai/hc/en-us/articles/19682180167575-Otter-AI-Chat-Overview](https://help.otter.ai/hc/en-us/articles/19682180167575-Otter-AI-Chat-Overview), read on 20 October 2026. 24. Fireflies.ai Files each call under its event "Channels Organize your team meetings into different channels." Where we looked: fireflies.ai home, pricing, notetaker, product features, Email Assistant and collaboration integrations pages. Searched for event, show, festival, booking and project filing. guide.fireflies.ai not read (robots.txt disallows our reader).. [fireflies.ai](https://fireflies.ai), read on 20 October 2026. 25. Otter.ai Files each call under its event "Meetings grouped by team, project, or topic so everyone can find recordings and collaborate in one shared space." Where we looked: otter.ai home, pricing, integrations and Asana integration pages; help.otter.ai home, Otter.ai features, Meeting Summary Overview and AI Chat Overview articles. Searched for event, show, festival, booking and project filing.. [otter.ai](https://otter.ai), read on 20 October 2026. 26. Fireflies.ai Tickets and the event in the same system "Transcribe, summarize, search, and analyze all your team conversations." Where we looked: fireflies.ai home, pricing, notetaker, product features, Email Assistant and collaboration integrations pages. Searched for tickets, ticketing, events and box office.. [fireflies.ai](https://fireflies.ai), read on 20 October 2026. 27. Otter.ai Tickets and the event in the same system "Otter transcribes every meeting, turning it into searchable knowledge that powers your workflow." Where we looked: otter.ai home, pricing, integrations and Asana integration pages; help.otter.ai home and Otter.ai features article. Searched for tickets, ticketing, events and box office.. [otter.ai](https://otter.ai), read on 20 October 2026. 28. Fireflies.ai Fireflies summaries highlight the key decisions and important outcomes of each meeting. "Key Decisions Important outcomes highlighted and easy to review." [fireflies.ai/notetaker](https://fireflies.ai/notetaker), read on 20 October 2026. 29. Otter.ai Otter writes a summary of each meeting with its decisions, action items and insights. "Otter turns every meeting into a clear summary with decisions, action items, and insights." [otter.ai](https://otter.ai), read on 20 October 2026. 30. Fireflies.ai A Fireflies AI Skill pulls out the metrics, names, risks and next steps from a meeting. "Extract Key Details Pull out metrics, names, risks, and next steps." [fireflies.ai/notetaker](https://fireflies.ai/notetaker), read on 20 October 2026. 31. Otter.ai Otter extracts key deal details, notes and next steps from each meeting and syncs them to your CRM. "Key deal details, notes, and next steps automatically extracted from every meeting and synced to your CRM." [otter.ai](https://otter.ai), read on 20 October 2026. 32. Fireflies.ai Fireflies AI Skills can generate follow-up emails from your meetings. "AI Skills help you automatically extract key details, generate follow-up emails, score candidates, and other insights from your meetings." [fireflies.ai](https://fireflies.ai), read on 20 October 2026. 33. Fireflies.ai Fireflies' pricing page, as shown to UK visitors on 20 October 2026, lists Pro at $10 and Business at $19 per seat a month, billed annually. "Pro $10 per seat / month, billed annually Get Started Business POPULAR $19 per seat / month, billed annually" [fireflies.ai/pricing](https://fireflies.ai/pricing), read on 20 October 2026. 34. Otter.ai Otter's pricing page, as shown to UK visitors on 20 October 2026, lists Pro at $8.33 per user a month and Business at $19.99 per user a month in its plan table. "Basic Free forever Get started Pro $8.33 user/month Buy now Business $19.99 user/month Buy now Enterprise Schedule a demo" [otter.ai/pricing](https://otter.ai/pricing), read on 20 October 2026. 35. Fireflies.ai Fireflies has a free plan with unlimited transcription. "Free For individuals starting out $0 $0 Free forever Get Started Unlimited transcription\*" [fireflies.ai/pricing](https://fireflies.ai/pricing), read on 20 October 2026. 36. Otter.ai Otter has a free plan with 300 transcription minutes per user each month. "Meeting & recording transcription monthly limit (no rollover) 300 minutes per user" [otter.ai/pricing](https://otter.ai/pricing), read on 20 October 2026. 37. Fireflies.ai The Fireflies mobile app transcribes and summarizes in-person conversations. "Mobile App Transcribe and summarize in-person conversation with the Fireflies mobile app." [fireflies.ai](https://fireflies.ai), read on 20 October 2026. 38. Otter.ai Otter records from a desktop, a mobile device or a browser. "Record directly from your Mac or Windows desktop, mobile device, or your browser." [otter.ai](https://otter.ai), read on 20 October 2026. 39. Otter.ai Otter transcribes English, Spanish, French, German, Japanese and Chinese. "AI transcription in English, Spanish, French, German, Japanese, and Chinese" [otter.ai/pricing](https://otter.ai/pricing), read on 20 October 2026. 40. Fireflies.ai Pricing "Monthly Annual Save up to 44% Free For individuals starting out $0 $0 Free forever" [fireflies.ai/pricing](https://fireflies.ai/pricing), read on 20 October 2026. 41. Otter.ai Pricing "Choose the plan that's right for you Monthly Annual save 51% Prices in USD" [otter.ai/pricing](https://otter.ai/pricing), read on 20 October 2026. 42. Fireflies.ai Fireflies tracks how long each participant speaks in a meeting. "Speaker Talk-time Automatically track each participant's speaking time and easily monitor participation in meetings." [fireflies.ai](https://fireflies.ai), read on 20 October 2026. 43. Otter.ai Otter's Mac and Windows desktop app records meetings without a bot joining the call. "Record conversations directly from your Mac or Windows desktop, without bots joining the call." [otter.ai](https://otter.ai), read on 20 October 2026. 44. Otter.ai Otter's notetaker joins every calendar event that has a valid Zoom, Google Meet or Microsoft Teams link. "Notetaker will automatically join all calendar events with a valid Zoom, Google Meet, or Microsoft Teams meeting URL." [help.otter.ai/hc/en-us/articles/13674910923671-Automatically-add-Otter-Notetaker-to-your-meetings](https://help.otter.ai/hc/en-us/articles/13674910923671-Automatically-add-Otter-Notetaker-to-your-meetings), read on 20 October 2026. 45. Otter.ai ChatGPT, Claude and other AI chat tools can read your Otter meeting knowledge through Otter's MCP server. "ChatGPT, Claude, and other AI chat tools can securely access your meeting knowledge through Otter’s MCP Server for deeper analysis and smarter workflows." [otter.ai](https://otter.ai), read on 20 October 2026. Updated 20 October 2026: First published. Fireflies.ai is a trademark of its owner. Otter.ai is a trademark of its owner. Ticket Fairy is not affiliated with them. **You choose the tools to start with** You can start with event management or marketing alongside your current ticketing provider. If you decide to move ticketing, our team helps with setup, customer-data imports and training. ## Start free on Ticket Fairy You can create a free account and try it on your next event, alongside the tools your team uses today. No credit card needed to start Works alongside the tools your team uses today Our team helps with setup and training [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ai-notetakers-fireflies-vs-otter-for-events) No credit card required --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)