---
title: "Microsoft Teams vs Ticket Fairy: fees and features (2026)"
description: "See Microsoft Teams and Ticket Fairy side by side: fees, features and what switching takes. Checked October 2026."
canonical: "https://www.ticketfairy.com/compare/ai-notetakers/ticket-fairy-vs-microsoft-teams"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Compare](https://www.ticketfairy.com/compare)
3. [AI meeting note-takers](https://www.ticketfairy.com/compare/ai-notetakers)
4. Microsoft Teams vs Ticket Fairy

# Microsoft Teams vs Ticket Fairy

Fai, your AI teammate, can check sales, update your event or change a ticket when you ask.

Microsoft Teams gives an intelligent recap of each Teams meeting with a Teams Premium or Microsoft Copilot license, with chapters, speakers and a drafted follow-up email. With Ticket Fairy, Fai joins your Teams, Zoom and Google Meet calls and keeps the notes on the event, with the key numbers and dates and an owner and a date on every follow-up.

  [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ai-notetakers-ticket-fairy-vs-microsoft-teams) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

Ticket Fairy publishes this comparison and also sells event ticketing and event management software. [How we compare platforms](https://www.ticketfairy.com/compare/methodology)

- **10 of 10** of the things you need, included on Ticket Fairy
- **3 of 10** of the things you need, confirmed on the published pages of Microsoft Teams
- **7** things you need that Ticket Fairy includes and Microsoft Teams does not

## The short answer

Which should you choose?

### Where Ticket Fairy is stronger

- Fai's notetaker can join your Zoom, Google Meet and Microsoft Teams calls about an event, from a link you give her or from your connected calendar.[1](#source-1)
- Fai's notes list the key numbers and dates mentioned on the call, so a fee, a deposit or a load-in time is written down as it was said.[1](#source-1)
- Every advance call, production meeting and security briefing the notetaker joins is kept under its event, so your team can see what was agreed weeks later.[1](#source-1)

### Where Microsoft Teams is stronger

- Teams Premium translates live captions into 40 languages and also translates transcripts.[2](#source-2)
- Intelligent recap divides a meeting into chapters and topics you can jump to.[3](#source-3)
- Intelligent recap shows who spoke and when, and lets you jump to that moment in the recording.[4](#source-4)

Microsoft Teams suits a team on Microsoft 365 that holds its calls in Teams and wants translated captions and chaptered recaps. Ticket Fairy is the better fit when your calls run on Zoom and Google Meet too and are about your events, because the notes sit on the event beside its tickets, contracts and advancing.

## What each platform does for your event

What do Microsoft Teams and Ticket Fairy each do with your event calls?

### Where does each platform win on what you need?

   Every difference, in words

- **Ticket Fairy · 10 of 10** things you need, on any plan
- **Microsoft Teams · 3 of 10** things you need, confirmed on its pages
- **Joins Zoom, Google Meet and Teams calls** Ticket Fairy: Included. Microsoft Teams: Not found.
- **Joins the calls on your calendar** Ticket Fairy: Included. Microsoft Teams: Not found.
- **Summary of decisions and topics** Ticket Fairy: Included. Microsoft Teams: On a paid plan.
- **Picks out the numbers and dates said** Ticket Fairy: Included. Microsoft Teams: Not found.
- **Follow-ups with who and by when** Ticket Fairy: Included. Microsoft Teams: On a paid plan.
- **Notes ready to send after the call** Ticket Fairy: Included. Microsoft Teams: On a paid plan.
- **Turns what was agreed into tasks** Ticket Fairy: Included. Microsoft Teams: Not found.
- **Answers questions about past calls** Ticket Fairy: Included. Microsoft Teams: Not found.
- **Files each call under its event** Ticket Fairy: Included. Microsoft Teams: Not found.
- **Tickets and the event in the same system** Ticket Fairy: Included. Microsoft Teams: Not found.

Ticket Fairy includes 7 of these that we did not find in Microsoft Teams's public documentation.

| What you need | Ticket Fairy | Microsoft Teams |
| --- | --- | --- |
| On your calls |  |  |
| Joins Zoom, Google Meet and Teams calls | Included[5](#source-5) Fai's notetaker joins your Zoom, Google Meet and Microsoft Teams calls from the link you give her | Not found in Microsoft Teams's public documentation[6](#source-6) Works in Microsoft Teams meetings, events and calls; Zoom and Google Meet calls are not described |
| Joins the calls on your calendar | Included[1](#source-1) When you connect your calendar, the notetaker joins the video calls on it without a link | Not found in Microsoft Teams's public documentation[7](#source-7) Copilot starts when someone in the Teams meeting begins transcribing; organizers set Copilot options when scheduling |
| What you get after the call |  |  |
| Summary of decisions and topics | Included[1](#source-1) Each call's summary sets out the decisions made, and the notes to share go through what was discussed topic by topic | On a paid plan[8](#source-8) Copilot summarizes key discussion points, who spoke and what they said; intelligent recap adds AI notes Plans: Teams Premium or Microsoft Copilot license |
| Picks out the numbers and dates said | Included[1](#source-1) The notes to share list the key numbers and dates mentioned on the call, such as a fee or a deadline | Not found in Microsoft Teams's public documentation[9](#source-9) Facilitator summarizes key decisions and open questions; extracting figures or dates is not described |
| Follow-ups with who and by when | Included[5](#source-5) Each follow-up agreed on the call shows who took it on and by when | On a paid plan[10](#source-10) The Recap tab lists AI meeting notes and AI recommended tasks after each meeting; owners are not described Plans: Teams Premium or Microsoft Copilot license |
| Notes ready to send after the call | Included[5](#source-5) Fai writes notes to share, ready for you to send to everyone who was on the call | On a paid plan[11](#source-11) Drafts an Outlook recap email with the summary and follow-up tasks for invitees, including external guests Plans: Teams Premium or Microsoft Copilot license |
| On your event |  |  |
| Turns what was agreed into tasks | Included[1](#source-1) When a call sets a deadline, Fai suggests a task for it on Today, and a person on your team approves it | Not found in Microsoft Teams's public documentation[12](#source-12) Recap lists recommended follow-up tasks; Facilitator task syncing to a meeting plan is in public preview |
| Answers questions about past calls | Included[1](#source-1) You can ask Fai what was agreed on an earlier call, and she finds the call and tells you what the notes say | Not found in Microsoft Teams's public documentation[13](#source-13) Copilot answers questions about a meeting during or after it; asking across many past meetings is not described |
| Files each call under its event | Included[5](#source-5) Each call you send the notetaker to is kept under its event, with its summary, follow-ups and notes | Not found in Microsoft Teams's public documentation[14](#source-14) Keeps each recap with the meeting chat and Teams calendar, with recordings in OneDrive or SharePoint |
| Tickets and the event in the same system | Included[15](#source-15) Your call notes sit on the same event as your ticket sales, artist contracts, advancing and suppliers | Not found in Microsoft Teams's public documentation[16](#source-16) Meetings, town halls, webinars and calls in Microsoft 365, with no ticket selling described |

## What else should you know about Microsoft Teams and Ticket Fairy?

    Does Teams give me notes and tasks after a call?  Yes, with a Teams Premium or Microsoft Copilot license: after a Teams meeting, the Recap tab gives AI meeting notes and AI recommended tasks. On Ticket Fairy, each follow-up agreed on the call shows who took it on and by when. [17](#source-17) [18](#source-18) [5](#source-5)    Can Teams draft the follow-up email after a supplier call?  Yes. Teams can draft a follow-up email automatically with the meeting summary and follow-up tasks. Fai writes notes to share from each call, ready for you to send to everyone who was on it. [19](#source-19) [5](#source-5)    Can Teams translate a call with an international artist's team?  Yes. Teams Premium translates live captions into 40 languages and also translates transcripts. [2](#source-2)    Where does a Teams recap live?  A Teams recap holds the recording, transcript, shared files, notes, summary and follow-up tasks for the meeting. Every call Fai's notetaker joins is kept under its event in Ticket Fairy, beside its tickets and contracts. [20](#source-20) [1](#source-1)    What do I need to get intelligent recap in Teams?  Intelligent recap needs a Teams Premium license or a Microsoft Copilot license on top of Teams. On Ticket Fairy, the notetaker draws on your plan's Fai usage, and the Free plan includes limited usage. [17](#source-17) [21](#source-21)

## How Ticket Fairy does it

What happens to a call when your notes live on the event?

Fai, your AI teammate in Ticket Fairy, takes the notes, so whoever runs the call can stay in the conversation and everyone else can see what was agreed.

1. **Fai's notetaker joins your call** You give Fai the link to a Zoom, Google Meet or Microsoft Teams call, or connect your calendar, and her notetaker joins when the call starts. [Take notes on your event calls with Fai](https://www.ticketfairy.com/guides/take-notes-on-your-event-calls-with-fai)
2. **The notes go through it topic by topic** Fai's summary sets out the decisions, and her notes to share cover what was discussed topic by topic, the open questions and the key numbers and dates said.
3. **Every follow-up has an owner and a date** Each follow-up agreed on the call shows who took it on and by when, and Fai suggests a task for a deadline the call set.
4. **The call stays on the event** The notes sit under the event beside your ticket sales, contracts and advancing, and you can ask Fai what was agreed weeks later.

Your team sees what each artist, venue, supplier and sponsor call agreed, with who does what and by when, on the event it was about.

## What this comparison leaves out

What does this comparison leave out?

Teams is part of Microsoft 365, with chat, files, phone and Copilot across them, which this table about event calls does not measure.

Plans and features change often, so each source at the foot of this page gives the date we read Microsoft Teams's own pages.

## Moving to Ticket Fairy

Can I use Microsoft Teams and Ticket Fairy together?

Yes. You can keep Microsoft Teams for your other meetings and send Fai's notetaker to the calls about an event, so those notes and follow-ups sit on the event with its tickets, contracts and advancing.

## More comparisons for your team

What else are you comparing?

- [Zoom AI Companion vs Ticket Fairy](https://www.ticketfairy.com/compare/ai-notetakers/ticket-fairy-vs-zoom)
- [Google Meet vs Ticket Fairy](https://www.ticketfairy.com/compare/ai-notetakers/ticket-fairy-vs-google-meet)
- [The best AI meeting note-takers for event teams](https://www.ticketfairy.com/compare/ai-notetakers/best-ai-meeting-note-takers-for-event-teams)
- [Questions about AI meeting note-takers for events](https://www.ticketfairy.com/compare/ai-notetakers/questions)
- [AI meeting note-takers compared](https://www.ticketfairy.com/compare/ai-notetakers)

Every fact about another company comes from its own published pages, quoted word for word. Where we did not find something in those pages, we say exactly that. [How we compare platforms](https://www.ticketfairy.com/compare/methodology)

  Show all 21 sources

1. Ticket Fairy [You keep up with your event's emails, calls and paperwork](https://www.ticketfairy.com/event-operating-system/planning/event-inbox-and-call-notes)
2. Microsoft Teams Teams Premium translates live captions into 40 languages and also translates transcripts. "More intelligence Live translation for captions (40 languages) Live translation for transcripts"  [learn.microsoft.com/en-us/microsoftteams/teams-add-on-licensing/licensing-enhance-teams](https://learn.microsoft.com/en-us/microsoftteams/teams-add-on-licensing/licensing-enhance-teams), read on 20 October 2026.
3. Microsoft Teams Intelligent recap divides a meeting into chapters and topics you can jump to. "Meeting chapters divide the meeting into chapters, and meeting topics that allow your users to jump to a point in the meeting when a certain topic was discussed."  [learn.microsoft.com/en-us/microsoftteams/intelligent-recap-calls-meetings](https://learn.microsoft.com/en-us/microsoftteams/intelligent-recap-calls-meetings), read on 20 October 2026.
4. Microsoft Teams Intelligent recap shows who spoke and when, and lets you jump to that moment in the recording. "Speaker timeline markers show who spoke during the meeting, when they spoke, and allows your users to jump to that moment."  [learn.microsoft.com/en-us/microsoftteams/intelligent-recap-calls-meetings](https://learn.microsoft.com/en-us/microsoftteams/intelligent-recap-calls-meetings), read on 20 October 2026.
5. Ticket Fairy [Guide: Take notes on your event calls with Fai](https://www.ticketfairy.com/guides/take-notes-on-your-event-calls-with-fai)
6. Microsoft Teams Joins Zoom, Google Meet and Teams calls "Intelligent meeting recap uses AI to help your users focus on the meeting discussion instead of taking notes." Where we looked: learn.microsoft.com Teams Premium licensing, Teams Premium overview and intelligent recap articles; support.microsoft.com Recap in Teams, Copilot in Teams meetings and Facilitator articles. Searched for Zoom, Google Meet and other platforms. www.microsoft.com pages timed out and were not read..  [learn.microsoft.com/en-us/microsoftteams/intelligent-recap-calls-meetings](https://learn.microsoft.com/en-us/microsoftteams/intelligent-recap-calls-meetings), read on 20 October 2026.
7. Microsoft Teams Joins the calls on your calendar "Copilot starts as soon as someone in the meeting begins transcribing." Where we looked: support.microsoft.com Copilot in Teams meetings, Recap in Teams and Facilitator articles; learn.microsoft.com intelligent recap article. Searched for automatic, calendar and auto-start..  [support.microsoft.com/en-us/teams/copilot/catch-up-on-meetings-with-microsoft-365-copilot-in-teams](https://support.microsoft.com/en-us/teams/copilot/catch-up-on-meetings-with-microsoft-365-copilot-in-teams), read on 20 October 2026.
8. Microsoft Teams Summary of decisions and topics "Copilot summarizes key discussion points, including who spoke and what they said."  [support.microsoft.com/en-us/teams/copilot/catch-up-on-meetings-with-microsoft-365-copilot-in-teams](https://support.microsoft.com/en-us/teams/copilot/catch-up-on-meetings-with-microsoft-365-copilot-in-teams), read on 20 October 2026.
9. Microsoft Teams Picks out the numbers and dates said "Summarizes key decisions and open questions from meeting discussion." Where we looked: support.microsoft.com Recap in Teams, Copilot in Teams meetings and Facilitator articles; learn.microsoft.com intelligent recap article. Searched for numbers, figures, metrics, amounts and dates..  [support.microsoft.com/en-us/teams/copilot/facilitator-in-microsoft-teams-meetings](https://support.microsoft.com/en-us/teams/copilot/facilitator-in-microsoft-teams-meetings), read on 20 October 2026.
10. Microsoft Teams Follow-ups with who and by when "After the meeting or event ends, your users can access the following AI powered features for their meetings through the Recap tab in the Teams calendar and chat: AI meeting notes AI recommended tasks"  [learn.microsoft.com/en-us/microsoftteams/intelligent-recap-calls-meetings](https://learn.microsoft.com/en-us/microsoftteams/intelligent-recap-calls-meetings), read on 20 October 2026.
11. Microsoft Teams Notes ready to send after the call "The email will draft automatically and include a meeting summary and follow-up tasks."  [support.microsoft.com/en-us/teams/meetings/recap-in-microsoft-teams](https://support.microsoft.com/en-us/teams/meetings/recap-in-microsoft-teams), read on 20 October 2026.
12. Microsoft Teams Turns what was agreed into tasks "Ask Facilitator to help manage your tasks by @mentioning Facilitator to create, update, or query for tasks related to that meeting." Where we looked: support.microsoft.com Recap in Teams, Copilot in Teams meetings and Facilitator articles; learn.microsoft.com intelligent recap article. Searched for tasks, Planner, To Do and assign..  [support.microsoft.com/en-us/teams/copilot/facilitator-in-microsoft-teams-meetings](https://support.microsoft.com/en-us/teams/copilot/facilitator-in-microsoft-teams-meetings), read on 20 October 2026.
13. Microsoft Teams Answers questions about past calls "It also suggests action items and answers any questions you have, in real time during or after a meeting." Where we looked: support.microsoft.com Copilot in Teams meetings, Recap in Teams and Facilitator articles; learn.microsoft.com intelligent recap article. Searched for past meetings, previous meetings and across meetings..  [support.microsoft.com/en-us/teams/copilot/catch-up-on-meetings-with-microsoft-365-copilot-in-teams](https://support.microsoft.com/en-us/teams/copilot/catch-up-on-meetings-with-microsoft-365-copilot-in-teams), read on 20 October 2026.
14. Microsoft Teams Files each call under its event "In a recap, you can find the event recording, transcript, shared files, notes, custom summary , agenda, and follow-up tasks." Where we looked: support.microsoft.com Recap in Teams article; learn.microsoft.com intelligent recap article. Searched for event, show, festival, booking and project filing..  [support.microsoft.com/en-us/teams/meetings/recap-in-microsoft-teams](https://support.microsoft.com/en-us/teams/meetings/recap-in-microsoft-teams), read on 20 October 2026.
15. Ticket Fairy [The Ticket Fairy platform](https://www.ticketfairy.com/platform)
16. Microsoft Teams Tickets and the event in the same system "Recaps are available after Teams events, including meetings, town halls, webinars, and calls, that were recorded or transcribed." Where we looked: learn.microsoft.com Teams Premium licensing and overview; support.microsoft.com Recap in Teams article. Searched for tickets, ticketing and paid registration..  [support.microsoft.com/en-us/teams/meetings/recap-in-microsoft-teams](https://support.microsoft.com/en-us/teams/meetings/recap-in-microsoft-teams), read on 20 October 2026.
17. Microsoft Teams Intelligent recap needs a Teams Premium license or a Microsoft Copilot license on top of Teams. "You must assign a Teams Premium license or Microsoft Copilot license to your users."  [learn.microsoft.com/en-us/microsoftteams/intelligent-recap-calls-meetings](https://learn.microsoft.com/en-us/microsoftteams/intelligent-recap-calls-meetings), read on 20 October 2026.
18. Microsoft Teams After a Teams meeting, the Recap tab gives AI meeting notes and AI recommended tasks. "After the meeting or event ends, your users can access the following AI powered features for their meetings through the Recap tab in the Teams calendar and chat: AI meeting notes AI recommended tasks"  [learn.microsoft.com/en-us/microsoftteams/intelligent-recap-calls-meetings](https://learn.microsoft.com/en-us/microsoftteams/intelligent-recap-calls-meetings), read on 20 October 2026.
19. Microsoft Teams Teams can draft a follow-up email automatically with the meeting summary and follow-up tasks. "The email will draft automatically and include a meeting summary and follow-up tasks."  [support.microsoft.com/en-us/teams/meetings/recap-in-microsoft-teams](https://support.microsoft.com/en-us/teams/meetings/recap-in-microsoft-teams), read on 20 October 2026.
20. Microsoft Teams A Teams recap holds the recording, transcript, shared files, notes, summary and follow-up tasks for the meeting. "In a recap, you can find the event recording, transcript, shared files, notes, custom summary , agenda, and follow-up tasks."  [support.microsoft.com/en-us/teams/meetings/recap-in-microsoft-teams](https://support.microsoft.com/en-us/teams/meetings/recap-in-microsoft-teams), read on 20 October 2026.
21. Ticket Fairy [Ticket Fairy pricing](https://www.ticketfairy.com/pricing)

Updated 20 October 2026: First published.

Microsoft Teams is a trademark of its owner. Ticket Fairy is not affiliated with it.

**You choose the tools to start with** You can start with event management or marketing alongside your current ticketing provider. If you decide to move ticketing, our team helps with setup, customer-data imports and training.

## Start free on Ticket Fairy

You can create a free account and try it on your next event, alongside the tools your team uses today.

No credit card needed to start

Works alongside the tools your team uses today

Our team helps with setup and training

   [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ai-notetakers-ticket-fairy-vs-microsoft-teams)

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---

This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)