--- title: "Otter.ai vs Ticket Fairy: fees and features (2026)" description: "See Otter.ai and Ticket Fairy side by side: fees, features and what switching takes. Checked October 2026." canonical: "https://www.ticketfairy.com/compare/ai-notetakers/ticket-fairy-vs-otter" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Compare](https://www.ticketfairy.com/compare) 3. [AI meeting note-takers](https://www.ticketfairy.com/compare/ai-notetakers) 4. Otter.ai vs Ticket Fairy # Otter.ai vs Ticket Fairy Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Otter is an AI notetaker for any team, with live transcripts and a desktop app that records without a bot. With Ticket Fairy, Fai takes the notes on your artist, venue and supplier calls and keeps them on the event, with the key numbers and dates and an owner and a date on every follow-up. [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ai-notetakers-ticket-fairy-vs-otter) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) Ticket Fairy publishes this comparison and also sells event ticketing and event management software. [How we compare platforms](https://www.ticketfairy.com/compare/methodology) - **10 of 10** of the things you need, included on Ticket Fairy - **8 of 10** of the things you need, confirmed on the published pages of Otter.ai - **2** things you need that Ticket Fairy includes and Otter.ai does not ## The short answer Which should you choose? ### Where Ticket Fairy is stronger - Fai's notes list the key numbers and dates mentioned on the call, so a fee, a deposit or a load-in time is written down as it was said.[1](#source-1) - Every advance call, production meeting and security briefing the notetaker joins is kept under its event, so your team can see what was agreed weeks later.[1](#source-1) - When a call sets a deadline, such as the final rider by Friday, Fai suggests a task for it on the event's Today page for your team to approve.[1](#source-1) ### Where Otter.ai is stronger - Otter shows a live transcript during the meeting and recognizes who is speaking.[2](#source-2) - Otter's Mac and Windows desktop app records meetings without a bot joining the call.[3](#source-3) - Otter records from a desktop, a mobile device or a browser.[4](#source-4) Otter suits a team that wants a live transcript of every meeting and recordings from a phone or desktop. Ticket Fairy is the better fit when your calls are about your events, because the notes, figures and follow-ups sit on the event beside its tickets, contracts and advancing. ## What each platform does for your event What do Otter and Ticket Fairy each do with your event calls? ### Where does each platform win on what you need? Every difference, in words - **Ticket Fairy · 10 of 10** things you need, on any plan - **Otter.ai · 8 of 10** things you need, confirmed on its pages - **Picks out the numbers and dates said** Ticket Fairy: Included. Otter.ai: On a paid plan. - **Turns what was agreed into tasks** Ticket Fairy: Included. Otter.ai: On a paid plan. - **Files each call under its event** Ticket Fairy: Included. Otter.ai: Not found. - **Tickets and the event in the same system** Ticket Fairy: Included. Otter.ai: Not found. - **6 things you need are the same on both:** Joins Zoom, Google Meet and Teams calls, Joins the calls on your calendar, Summary of decisions and topics, Follow-ups with who and by when, Notes ready to send after the call, Answers questions about past calls Ticket Fairy includes 2 of these that we did not find in Otter.ai's public documentation. | What you need | Ticket Fairy | Otter.ai | | --- | --- | --- | | On your calls | | | | Joins Zoom, Google Meet and Teams calls | Included[5](#source-5) Fai's notetaker joins your Zoom, Google Meet and Microsoft Teams calls from the link you give her | Included[6](#source-6) Joins Zoom, Google Meet and Microsoft Teams meetings and transcribes them live | | Joins the calls on your calendar | Included[1](#source-1) When you connect your calendar, the notetaker joins the video calls on it without a link | Included[7](#source-7) Joins calendar events with a Zoom, Meet or Teams link once you connect Google or Microsoft calendar | | What you get after the call | | | | Summary of decisions and topics | Included[1](#source-1) Each call's summary sets out the decisions made, and the notes to share go through what was discussed topic by topic | Included[8](#source-8) Writes a summary of each meeting with decisions, action items and insights | | Picks out the numbers and dates said | Included[1](#source-1) The notes to share list the key numbers and dates mentioned on the call, such as a fee or a deadline | On a paid plan[9](#source-9) Extracts key deal details and next steps for your CRM; numbers and dates are not named separately Plans: Pro | | Follow-ups with who and by when | Included[5](#source-5) Each follow-up agreed on the call shows who took it on and by when | Included[10](#source-10) Captures next steps from each meeting and assigns them to people | | Notes ready to send after the call | Included[5](#source-5) Fai writes notes to share, ready for you to send to everyone who was on the call | Included[11](#source-11) Emails a meeting summary with action items to you and every calendar guest after the call | | On your event | | | | Turns what was agreed into tasks | Included[1](#source-1) When a call sets a deadline, Fai suggests a task for it on Today, and a person on your team approves it | On a paid plan[12](#source-12) Sends action items to Asana as tasks through Zapier from Pro; native Asana sync on Enterprise Plans: Pro | | Answers questions about past calls | Included[1](#source-1) You can ask Fai what was agreed on an earlier call, and she finds the call and tells you what the notes say | Included[13](#source-13) Otter AI Chat answers questions across your past meetings, channels and folders | | Files each call under its event | Included[5](#source-5) Each call you send the notetaker to is kept under its event, with its summary, follow-ups and notes | Not found in Otter.ai's public documentation[14](#source-14) Groups meetings into channels by team, project or topic, and into folders | | Tickets and the event in the same system | Included[15](#source-15) Your call notes sit on the same event as your ticket sales, artist contracts, advancing and suppliers | Not found in Otter.ai's public documentation[16](#source-16) A meeting notetaker for sales, education, media and recruiting teams, with no event ticketing described | ## What else should you know about Otter.ai and Ticket Fairy? Can Otter join my advance calls on Zoom, Google Meet or Teams? Yes. Otter's notetaker can join Zoom, Google Meet and Microsoft Teams meetings and transcribe them as they happen. Fai's notetaker joins the same three, from a link you give her or from your connected calendar, and files the notes under the event. [17](#source-17) [1](#source-1) Does Otter pick out the fees and dates agreed on a call? Otter extracts key deal details, notes and next steps from each meeting and syncs them to your CRM. Fai's notes list the key numbers and dates mentioned on the call, so a fee, a deposit or a load-in time is written down as it was said. [18](#source-18) [1](#source-1) Can Otter send the notes to everyone on the call? Yes. When Otter records a meeting from your synced calendar, you and every calendar guest get a meeting summary email within 2 hours. Fai writes notes to share from each call, ready for you to send to everyone who was on it. [19](#source-19) [5](#source-5) How much does Otter cost? Otter has a free plan, and its pricing page, as shown to UK visitors on 20 October 2026, lists Pro at $8.33 and Business at $19.99 per user a month. On Ticket Fairy, the notetaker draws on your plan's Fai usage, and the Free plan includes limited usage. [20](#source-20) [21](#source-21) [22](#source-22) Can I ask Otter what was agreed on an earlier call? Yes. Otter AI Chat answers questions about past meetings. With Ticket Fairy, you can ask Fai what was agreed on last week's production meeting, and she finds the call and tells you what the notes say. [23](#source-23) [1](#source-1) Does Otter work in other languages? Yes. Otter transcribes English, Spanish, French, German, Japanese and Chinese. [24](#source-24) ## How Ticket Fairy does it What happens to a call when your notes live on the event? Fai, your AI teammate in Ticket Fairy, takes the notes, so whoever runs the call can stay in the conversation and everyone else can see what was agreed. 1. **Fai's notetaker joins your call** You give Fai the link to a Zoom, Google Meet or Microsoft Teams call, or connect your calendar, and her notetaker joins when the call starts. [Take notes on your event calls with Fai](https://www.ticketfairy.com/guides/take-notes-on-your-event-calls-with-fai) 2. **The notes go through it topic by topic** Fai's summary sets out the decisions, and her notes to share cover what was discussed topic by topic, the open questions and the key numbers and dates said. 3. **Every follow-up has an owner and a date** Each follow-up agreed on the call shows who took it on and by when, and Fai suggests a task for a deadline the call set. 4. **The call stays on the event** The notes sit under the event beside your ticket sales, contracts and advancing, and you can ask Fai what was agreed weeks later. Your team sees what each artist, venue, supplier and sponsor call agreed, with who does what and by when, on the event it was about. ## What this comparison leaves out What does this comparison leave out? Otter serves sales, education, media and recruiting teams, with coaching, CRM sync and an MCP server that this table about event calls does not measure. Plans and features change often, so each source at the foot of this page gives the date we read Otter's own pages. ## Moving to Ticket Fairy Can I use Otter and Ticket Fairy together? Yes. You can keep Otter for your other meetings and send Fai's notetaker to the calls about an event, so those notes, figures and follow-ups sit on the event with everything else about it. ## More comparisons for your team What else are you comparing? - [Fireflies.ai vs Ticket Fairy](https://www.ticketfairy.com/compare/ai-notetakers/ticket-fairy-vs-fireflies) - [Otter.ai alternatives](https://www.ticketfairy.com/compare/ai-notetakers/otter-alternatives) - [Fireflies.ai vs Otter.ai for events](https://www.ticketfairy.com/compare/ai-notetakers/fireflies-vs-otter-for-events) - [The best AI meeting note-takers for event teams](https://www.ticketfairy.com/compare/ai-notetakers/best-ai-meeting-note-takers-for-event-teams) - [Questions about AI meeting note-takers for events](https://www.ticketfairy.com/compare/ai-notetakers/questions) - [AI meeting note-takers compared](https://www.ticketfairy.com/compare/ai-notetakers) Every fact about another company comes from its own published pages, quoted word for word. Where we did not find something in those pages, we say exactly that. [How we compare platforms](https://www.ticketfairy.com/compare/methodology) Show all 24 sources 1. Ticket Fairy [You keep up with your event's emails, calls and paperwork](https://www.ticketfairy.com/event-operating-system/planning/event-inbox-and-call-notes) 2. Otter.ai Otter shows a live transcript during the meeting and recognizes who is speaking. "Live transcription in multiple languages, and speaker recognition." [otter.ai](https://otter.ai), read on 20 October 2026. 3. Otter.ai Otter's Mac and Windows desktop app records meetings without a bot joining the call. "Record conversations directly from your Mac or Windows desktop, without bots joining the call." [otter.ai](https://otter.ai), read on 20 October 2026. 4. Otter.ai Otter records from a desktop, a mobile device or a browser. "Record directly from your Mac or Windows desktop, mobile device, or your browser." [otter.ai](https://otter.ai), read on 20 October 2026. 5. Ticket Fairy [Guide: Take notes on your event calls with Fai](https://www.ticketfairy.com/guides/take-notes-on-your-event-calls-with-fai) 6. Otter.ai Joins Zoom, Google Meet and Teams calls "Notetaker can automatically join your Zoom, Google Meet, or Microsoft Teams meetings, and transcribe the meetings in real-time." [help.otter.ai/hc/en-us/articles/360047872833-Otter-ai-features](https://help.otter.ai/hc/en-us/articles/360047872833-Otter-ai-features), read on 20 October 2026. 7. Otter.ai Joins the calls on your calendar "Notetaker will automatically join all calendar events with a valid Zoom, Google Meet, or Microsoft Teams meeting URL." [help.otter.ai/hc/en-us/articles/13674910923671-Automatically-add-Otter-Notetaker-to-your-meetings](https://help.otter.ai/hc/en-us/articles/13674910923671-Automatically-add-Otter-Notetaker-to-your-meetings), read on 20 October 2026. 8. Otter.ai Summary of decisions and topics "Otter turns every meeting into a clear summary with decisions, action items, and insights." [otter.ai](https://otter.ai), read on 20 October 2026. 9. Otter.ai Picks out the numbers and dates said "Key deal details, notes, and next steps automatically extracted from every meeting and synced to your CRM." [otter.ai](https://otter.ai), read on 20 October 2026. 10. Otter.ai Follow-ups with who and by when "Clear next steps are automatically captured and assigned from every meeting." [otter.ai](https://otter.ai), read on 20 October 2026. 11. Otter.ai Notes ready to send after the call "When you record a meeting for a calendar event synced to Otter, you and all calendar guests will receive a Meeting Summary email within 2 hours after the meeting ends." [help.otter.ai/hc/en-us/articles/9156381229079-Meeting-Summary-Overview](https://help.otter.ai/hc/en-us/articles/9156381229079-Meeting-Summary-Overview), read on 20 October 2026. 12. Otter.ai Turns what was agreed into tasks "The Zapier integration is available on Pro, Business, and Enterprise plans." [otter.ai/integration/asana](https://otter.ai/integration/asana), read on 20 October 2026. 13. Otter.ai Answers questions about past calls "It can answer questions about past meetings, use context from conversations, channels, folders, and connected apps such as Jira, Gmail, and Notion, and help you find important information without manually searching through transcripts." [help.otter.ai/hc/en-us/articles/19682180167575-Otter-AI-Chat-Overview](https://help.otter.ai/hc/en-us/articles/19682180167575-Otter-AI-Chat-Overview), read on 20 October 2026. 14. Otter.ai Files each call under its event "Meetings grouped by team, project, or topic so everyone can find recordings and collaborate in one shared space." Where we looked: otter.ai home, pricing, integrations and Asana integration pages; help.otter.ai home, Otter.ai features, Meeting Summary Overview and AI Chat Overview articles. Searched for event, show, festival, booking and project filing.. [otter.ai](https://otter.ai), read on 20 October 2026. 15. Ticket Fairy [The Ticket Fairy platform](https://www.ticketfairy.com/platform) 16. Otter.ai Tickets and the event in the same system "Otter transcribes every meeting, turning it into searchable knowledge that powers your workflow." Where we looked: otter.ai home, pricing, integrations and Asana integration pages; help.otter.ai home and Otter.ai features article. Searched for tickets, ticketing, events and box office.. [otter.ai](https://otter.ai), read on 20 October 2026. 17. Otter.ai Otter's notetaker can join your Zoom, Google Meet and Microsoft Teams meetings and transcribe them as they happen. "Notetaker can automatically join your Zoom, Google Meet, or Microsoft Teams meetings, and transcribe the meetings in real-time." [help.otter.ai/hc/en-us/articles/360047872833-Otter-ai-features](https://help.otter.ai/hc/en-us/articles/360047872833-Otter-ai-features), read on 20 October 2026. 18. Otter.ai Otter extracts key deal details, notes and next steps from each meeting and syncs them to your CRM. "Key deal details, notes, and next steps automatically extracted from every meeting and synced to your CRM." [otter.ai](https://otter.ai), read on 20 October 2026. 19. Otter.ai When Otter records a meeting from your synced calendar, you and every calendar guest get a meeting summary email within 2 hours of the end. "When you record a meeting for a calendar event synced to Otter, you and all calendar guests will receive a Meeting Summary email within 2 hours after the meeting ends." [help.otter.ai/hc/en-us/articles/9156381229079-Meeting-Summary-Overview](https://help.otter.ai/hc/en-us/articles/9156381229079-Meeting-Summary-Overview), read on 20 October 2026. 20. Otter.ai Otter has a free plan with 300 transcription minutes per user each month. "Meeting & recording transcription monthly limit (no rollover) 300 minutes per user" [otter.ai/pricing](https://otter.ai/pricing), read on 20 October 2026. 21. Otter.ai Otter's pricing page, as shown to UK visitors on 20 October 2026, lists Pro at $8.33 per user a month and Business at $19.99 per user a month in its plan table. "Basic Free forever Get started Pro $8.33 user/month Buy now Business $19.99 user/month Buy now Enterprise Schedule a demo" [otter.ai/pricing](https://otter.ai/pricing), read on 20 October 2026. 22. Ticket Fairy [Ticket Fairy pricing](https://www.ticketfairy.com/pricing) 23. Otter.ai Otter AI Chat answers questions about past meetings, using your conversations, channels, folders and connected apps. "It can answer questions about past meetings, use context from conversations, channels, folders, and connected apps such as Jira, Gmail, and Notion, and help you find important information without manually searching through transcripts." [help.otter.ai/hc/en-us/articles/19682180167575-Otter-AI-Chat-Overview](https://help.otter.ai/hc/en-us/articles/19682180167575-Otter-AI-Chat-Overview), read on 20 October 2026. 24. Otter.ai Otter transcribes English, Spanish, French, German, Japanese and Chinese. "AI transcription in English, Spanish, French, German, Japanese, and Chinese" [otter.ai/pricing](https://otter.ai/pricing), read on 20 October 2026. Updated 20 October 2026: First published. Otter.ai is a trademark of its owner. Ticket Fairy is not affiliated with it. **You choose the tools to start with** You can start with event management or marketing alongside your current ticketing provider. If you decide to move ticketing, our team helps with setup, customer-data imports and training. ## Start free on Ticket Fairy You can create a free account and try it on your next event, alongside the tools your team uses today. No credit card needed to start Works alongside the tools your team uses today Our team helps with setup and training [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ai-notetakers-ticket-fairy-vs-otter) No credit card required --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)