--- title: "Zoom AI Companion vs Ticket Fairy: fees and features (2026)" description: "See Zoom AI Companion and Ticket Fairy side by side: fees, features and what switching takes. Checked October 2026." canonical: "https://www.ticketfairy.com/compare/ai-notetakers/ticket-fairy-vs-zoom" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Compare](https://www.ticketfairy.com/compare) 3. [AI meeting note-takers](https://www.ticketfairy.com/compare/ai-notetakers) 4. Zoom AI Companion vs Ticket Fairy # Zoom AI Companion vs Ticket Fairy Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Zoom AI Companion summarizes your Zoom meetings and extracts action items on Zoom Workplace's paid plans, and My Notes takes notes on other platforms without a bot. With Ticket Fairy, Fai keeps the notes from your artist, venue and supplier calls on the event, with the key numbers and dates and an owner and a date on every follow-up. [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ai-notetakers-ticket-fairy-vs-zoom) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) Ticket Fairy publishes this comparison and also sells event ticketing and event management software. [How we compare platforms](https://www.ticketfairy.com/compare/methodology) - **10 of 10** of the things you need, included on Ticket Fairy - **7 of 10** of the things you need, confirmed on the published pages of Zoom AI Companion - **3** things you need that Ticket Fairy includes and Zoom AI Companion does not ## The short answer Which should you choose? ### Where Ticket Fairy is stronger - Fai's notes list the key numbers and dates mentioned on the call, so a fee, a deposit or a load-in time is written down as it was said.[1](#source-1) - Every advance call, production meeting and security briefing the notetaker joins is kept under its event, so your team can see what was agreed weeks later.[1](#source-1) - When a call sets a deadline, such as the final rider by Friday, Fai suggests a task for it on the event's Today page for your team to approve.[1](#source-1) ### Where Zoom AI Companion is stronger - Zoom writes meeting summaries in over 30 languages, and My Notes supports 9 languages.[2](#source-2) - Zoom My Notes takes notes on Zoom, in person, on mobile and on other meeting platforms.[3](#source-3) - Zoom My Notes transcribes Zoom meetings on the go and in-person conversations without a laptop.[4](#source-4) Zoom AI Companion suits a team that runs most of its calls on Zoom and wants summaries from the plan it already pays for. Ticket Fairy is the better fit when your calls are about your events, because the notes, figures and follow-ups sit on the event beside its tickets, contracts and advancing. ## What each platform does for your event What do Zoom AI Companion and Ticket Fairy each do with your event calls? ### Where does each platform win on what you need? Every difference, in words - **Ticket Fairy · 10 of 10** things you need, on any plan - **Zoom AI Companion · 7 of 10** things you need, confirmed on its pages - **Joins Zoom, Google Meet and Teams calls** Ticket Fairy: Included. Zoom AI Companion: On a paid plan. - **Joins the calls on your calendar** Ticket Fairy: Included. Zoom AI Companion: On a paid plan. - **Summary of decisions and topics** Ticket Fairy: Included. Zoom AI Companion: On a paid plan. - **Picks out the numbers and dates said** Ticket Fairy: Included. Zoom AI Companion: Not found. - **Follow-ups with who and by when** Ticket Fairy: Included. Zoom AI Companion: On a paid plan. - **Notes ready to send after the call** Ticket Fairy: Included. Zoom AI Companion: On a paid plan. - **Turns what was agreed into tasks** Ticket Fairy: Included. Zoom AI Companion: On a paid plan. - **Answers questions about past calls** Ticket Fairy: Included. Zoom AI Companion: On a paid plan. - **Files each call under its event** Ticket Fairy: Included. Zoom AI Companion: Not found. - **Tickets and the event in the same system** Ticket Fairy: Included. Zoom AI Companion: Not found. Ticket Fairy includes 3 of these that we did not find in Zoom AI Companion's public documentation. | What you need | Ticket Fairy | Zoom AI Companion | | --- | --- | --- | | On your calls | | | | Joins Zoom, Google Meet and Teams calls | Included[5](#source-5) Fai's notetaker joins your Zoom, Google Meet and Microsoft Teams calls from the link you give her | On a paid plan[6](#source-6) My Notes takes notes on Zoom, Microsoft Teams and Google Meet calls without a bot Plans: Zoom Workplace paid plans or My Notes standalone | | Joins the calls on your calendar | Included[1](#source-1) When you connect your calendar, the notetaker joins the video calls on it without a link | On a paid plan[7](#source-7) AI features switch on by themselves for your Zoom meetings, or only for the meetings you pick Plans: Zoom Workplace paid plans | | What you get after the call | | | | Summary of decisions and topics | Included[1](#source-1) Each call's summary sets out the decisions made, and the notes to share go through what was discussed topic by topic | On a paid plan[8](#source-8) Transcribes the meeting live, then writes a summary with key takeaways, decisions and action items Plans: Zoom Workplace paid plans | | Picks out the numbers and dates said | Included[1](#source-1) The notes to share list the key numbers and dates mentioned on the call, such as a fee or a deadline | Not found in Zoom AI Companion's public documentation[9](#source-9) Identifies key discussion points, decisions and actionable tasks; extracting figures or dates is not described | | Follow-ups with who and by when | Included[5](#source-5) Each follow-up agreed on the call shows who took it on and by when | On a paid plan[10](#source-10) Extracts action items and next steps from each meeting; owners are not described Plans: Zoom Workplace paid plans | | Notes ready to send after the call | Included[5](#source-5) Fai writes notes to share, ready for you to send to everyone who was on the call | On a paid plan[11](#source-11) Workflows send a recap email after the meeting; summaries can also be shared in Zoom Chat or Canvas Plans: Zoom Workplace paid plans | | On your event | | | | Turns what was agreed into tasks | Included[1](#source-1) When a call sets a deadline, Fai suggests a task for it on Today, and a person on your team approves it | On a paid plan[12](#source-12) Workflows create tasks and to-dos from your notes; connectors reach Jira, Salesforce and other apps Plans: ZoomMate | | Answers questions about past calls | Included[1](#source-1) You can ask Fai what was agreed on an earlier call, and she finds the call and tells you what the notes say | On a paid plan[13](#source-13) Agentic search answers questions from meeting transcripts, chats, docs and connected apps, with citations Plans: Zoom Workplace paid plans | | Files each call under its event | Included[5](#source-5) Each call you send the notetaker to is kept under its event, with its summary, follow-ups and notes | Not found in Zoom AI Companion's public documentation[14](#source-14) Keeps notes in Zoom Hub and Canvas and links each summary to its calendar event | | Tickets and the event in the same system | Included[15](#source-15) Your call notes sit on the same event as your ticket sales, artist contracts, advancing and suppliers | Not found in Zoom AI Companion's public documentation[16](#source-16) Meetings, chat and AI notes, with separate Webinars and Events products; ticket selling is not described on the pages read | ## What else should you know about Zoom AI Companion and Ticket Fairy? Does Zoom AI Companion take notes on my Zoom calls automatically? Yes. Zoom's AI features switch on automatically for your Zoom meetings once you set them up. When you connect your calendar, Fai's notetaker joins the Zoom, Google Meet and Microsoft Teams calls on it without a link. [17](#source-17) [1](#source-1) Can Zoom AI Companion take notes on a Teams call with a venue? Yes, with My Notes: it takes notes across Zoom, Teams, Google Meet and other platforms without a bot. Fai's notetaker joins Zoom, Google Meet and Microsoft Teams calls and files the notes under the event. [18](#source-18) [1](#source-1) Does Zoom pick out the action items from an advance call? Yes. Zoom's AI note taking summarizes meetings and extracts action items. On Ticket Fairy, each follow-up agreed on the call shows who took it on and by when, and Fai's notes list the key numbers and dates said. [19](#source-19) [5](#source-5) [1](#source-1) How much does Zoom AI Companion cost? Zoom's free plan includes AI meeting summaries for 3 hosted meetings a month, and its AI note taking page, as shown to UK visitors on 20 October 2026, says paid Workplace plans with summaries start at $14.16 per user a month. On Ticket Fairy, the notetaker draws on your plan's Fai usage, and the Free plan includes limited usage. [20](#source-20) [21](#source-21) [22](#source-22) Can Zoom send a recap to everyone after the call? Yes. After a meeting, Zoom My Notes can trigger a recap email, an update to your team or new to-dos. Fai writes notes to share from each call, ready for you to send to everyone who was on it. [23](#source-23) [5](#source-5) ## How Ticket Fairy does it What happens to a call when your notes live on the event? Fai, your AI teammate in Ticket Fairy, takes the notes, so whoever runs the call can stay in the conversation and everyone else can see what was agreed. 1. **Fai's notetaker joins your call** You give Fai the link to a Zoom, Google Meet or Microsoft Teams call, or connect your calendar, and her notetaker joins when the call starts. [Take notes on your event calls with Fai](https://www.ticketfairy.com/guides/take-notes-on-your-event-calls-with-fai) 2. **The notes go through it topic by topic** Fai's summary sets out the decisions, and her notes to share cover what was discussed topic by topic, the open questions and the key numbers and dates said. 3. **Every follow-up has an owner and a date** Each follow-up agreed on the call shows who took it on and by when, and Fai suggests a task for a deadline the call set. 4. **The call stays on the event** The notes sit under the event beside your ticket sales, contracts and advancing, and you can ask Fai what was agreed weeks later. Your team sees what each artist, venue, supplier and sponsor call agreed, with who does what and by when, on the event it was about. ## What this comparison leaves out What does this comparison leave out? Zoom is a whole communications platform, with webinars, phone and chat around its AI Companion, which this table about event calls does not measure. Plans and features change often, so each source at the foot of this page gives the date we read Zoom AI Companion's own pages. ## Moving to Ticket Fairy Can I use Zoom AI Companion and Ticket Fairy together? Yes. You can keep Zoom AI Companion for your other meetings and send Fai's notetaker to the calls about an event, so those notes and follow-ups sit on the event with its tickets, contracts and advancing. ## More comparisons for your team What else are you comparing? - [Google Meet vs Ticket Fairy](https://www.ticketfairy.com/compare/ai-notetakers/ticket-fairy-vs-google-meet) - [Microsoft Teams vs Ticket Fairy](https://www.ticketfairy.com/compare/ai-notetakers/ticket-fairy-vs-microsoft-teams) - [The best AI meeting note-takers for event teams](https://www.ticketfairy.com/compare/ai-notetakers/best-ai-meeting-note-takers-for-event-teams) - [Questions about AI meeting note-takers for events](https://www.ticketfairy.com/compare/ai-notetakers/questions) - [AI meeting note-takers compared](https://www.ticketfairy.com/compare/ai-notetakers) Every fact about another company comes from its own published pages, quoted word for word. Where we did not find something in those pages, we say exactly that. [How we compare platforms](https://www.ticketfairy.com/compare/methodology) Show all 23 sources 1. Ticket Fairy [You keep up with your event's emails, calls and paperwork](https://www.ticketfairy.com/event-operating-system/planning/event-inbox-and-call-notes) 2. Zoom AI Companion Zoom writes meeting summaries in over 30 languages, and My Notes supports 9 languages. "Multi-language support Over 30 languages for meeting summary ; 9 languages supported with My Notes" [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 3. Zoom AI Companion Zoom My Notes takes notes on Zoom, in person, on mobile and on other meeting platforms. "My Notes captures insights from your conversations — on Zoom, in-person, on mobile, and across third-party platforms — so you can focus on the discussion, not documentation." [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 4. Zoom AI Companion Zoom My Notes transcribes Zoom meetings on the go and in-person conversations without a laptop. "Transcribe and capture notes in Zoom meetings on the go or in-person conversations — no laptop required." [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 5. Ticket Fairy [Guide: Take notes on your event calls with Fai](https://www.ticketfairy.com/guides/take-notes-on-your-event-calls-with-fai) 6. Zoom AI Companion Joins Zoom, Google Meet and Teams calls "Automatically take notes across Zoom, Teams, Google Meet, and other third-party meeting platforms — no bots required." [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 7. Zoom AI Companion Joins the calls on your calendar "Set up once and forget it — AI features activate automatically for your Zoom meetings, or configure them to join specific meetings per your preference." [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 8. Zoom AI Companion Summary of decisions and topics "Zoom’s AI note taker transcribes meetings in real time, then quickly summarizes the meeting and organizes notes on one page that’s easily accessible from your calendar." [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 9. Zoom AI Companion Picks out the numbers and dates said "It works by transcribing calls, identifying key discussion points, decisions, and actionable tasks, and then generating summaries." Where we looked: zoom.com AI Companion (ZoomMate) product page, AI note taking (My Notes) page and agentic search page. Searched for numbers, figures, metrics, amounts and dates. support.zoom.com articles load their text with scripts, so they were not readable.. [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 10. Zoom AI Companion Follow-ups with who and by when "Yes, Zoom's AI note taking tool automatically summarizes meetings and extracts action items." [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 11. Zoom AI Companion Notes ready to send after the call "After a meeting, you can trigger tasks like sending recap emails, updating your team, or creating to-dos — all without leaving My Notes." [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 12. Zoom AI Companion Turns what was agreed into tasks "Attach a Workflow to your notes to automatically trigger next steps — like sending a recap email, updating your team, or creating to-dos." [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 13. Zoom AI Companion Answers questions about past calls "ZoomMate searches documentation, meeting transcripts, chat threads, and more." [www.zoom.com/en/products/ai-assistant/features/agentic-search/](https://www.zoom.com/en/products/ai-assistant/features/agentic-search/), read on 20 October 2026. 14. Zoom AI Companion Files each call under its event "Find all your notes in Zoom Hub under My Notes." Where we looked: zoom.com AI Companion (ZoomMate) product page, AI note taking (My Notes) page and agentic search page. Searched for event, show, festival, booking and project filing.. [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 15. Ticket Fairy [The Ticket Fairy platform](https://www.ticketfairy.com/platform) 16. Zoom AI Companion Tickets and the event in the same system "See how Zoom Webinars Plus & Events can help your team deliver professional experiences, extend content value, and improve ROI — with less complexity." Where we looked: zoom.com AI Companion (ZoomMate) product page, AI note taking page and Marketing and Events audience page. Searched for tickets, ticketing, registration and paid events.. [www.zoom.com/en/audiences/marketing-events/](https://www.zoom.com/en/audiences/marketing-events/), read on 20 October 2026. 17. Zoom AI Companion Zoom's AI features switch on automatically for your Zoom meetings once you set them up. "Set up once and forget it — AI features activate automatically for your Zoom meetings, or configure them to join specific meetings per your preference." [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 18. Zoom AI Companion Zoom My Notes takes notes across Zoom, Teams, Google Meet and other meeting platforms without a bot. "Automatically take notes across Zoom, Teams, Google Meet, and other third-party meeting platforms — no bots required." [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 19. Zoom AI Companion Zoom's AI note taking summarizes meetings and extracts action items. "Yes, Zoom's AI note taking tool automatically summarizes meetings and extracts action items." [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 20. Zoom AI Companion Zoom's free plan includes AI meeting summaries and in-meeting questions for 3 hosted meetings a month. "Highlights: AI features Meeting summaries (for 3 hosted meetings per month) In meeting questions (for 3 hosted meetings per month)" [www.zoom.com/en/products/ai-assistant/](https://www.zoom.com/en/products/ai-assistant/), read on 20 October 2026. 21. Zoom AI Companion Zoom's AI note taking page, as shown to UK visitors on 20 October 2026, says Zoom Workplace paid plans that include AI meeting summaries and My Notes start at $14.16 per user a month. "Zoom Workplace paid plans starting at $14.16/user/month include AI-powered meeting summaries and My Notes." [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. 22. Ticket Fairy [Ticket Fairy pricing](https://www.ticketfairy.com/pricing) 23. Zoom AI Companion After a meeting, Zoom My Notes can trigger a recap email, an update to your team or new to-dos. "After a meeting, you can trigger tasks like sending recap emails, updating your team, or creating to-dos — all without leaving My Notes." [www.zoom.com/en/products/ai-assistant/features/ai-note-taking/](https://www.zoom.com/en/products/ai-assistant/features/ai-note-taking/), read on 20 October 2026. Updated 20 October 2026: First published. Zoom AI Companion is a trademark of its owner. Ticket Fairy is not affiliated with it. **You choose the tools to start with** You can start with event management or marketing alongside your current ticketing provider. If you decide to move ticketing, our team helps with setup, customer-data imports and training. ## Start free on Ticket Fairy You can create a free account and try it on your next event, alongside the tools your team uses today. No credit card needed to start Works alongside the tools your team uses today Our team helps with setup and training [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ai-notetakers-ticket-fairy-vs-zoom) No credit card required --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)