---
title: "EventUp Planner (formerly Attendease) vs Ticket Fairy: fees and features (2026)"
description: "See EventUp Planner (formerly Attendease) and Ticket Fairy side by side: fees, features and what switching takes. Checked October 2026."
canonical: "https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-attendease"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Compare](https://www.ticketfairy.com/compare)
3. [Event and festival management](https://www.ticketfairy.com/compare/event-management)
4. EventUp Planner (formerly Attendease) vs Ticket Fairy

# EventUp Planner (formerly Attendease) vs Ticket Fairy

EventUp Planner, formerly Attendease and now owned by Tripleseat, sells registration passes and builds your session schedule, as Ticket Fairy does. Its pricing page lists unlimited events and no per-registration fee, and on Ticket Fairy every plan has one standard booking fee that you pass on or absorb.

  [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Get started free](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-event-management-ticket-fairy-vs-attendease)

Ticket Fairy publishes this comparison and also sells event ticketing and event management software. [How we compare platforms](https://www.ticketfairy.com/compare/methodology)

- **7 of 7** of the things you need, included on Ticket Fairy
- **3 of 7** of the things you need, confirmed on the published pages of EventUp Planner (formerly Attendease)
- **$28** Ticket Fairy fee on a $350 ticket

## Which should you choose?

### Where Ticket Fairy is stronger

- You choose whether buyers pay the booking fee on top of your price or you absorb it.[1](#source-1)
- Payouts can arrive daily as tickets sell when you connect your own Stripe or Xendit account, where your country supports it, and money Ticket Fairy processes is paid after the event.[1](#source-1)
- Your door team can scan accreditation passes with the same app as tickets.[2](#source-2)

### Where EventUp Planner (formerly Attendease) is stronger

- All plans include unlimited events, and the pricing page says there is no per-registration fee or percentage of ticket sales.[3](#source-3)
- A drag-and-drop schedule builder places sessions by room and speaker and alerts you to overlaps.[4](#source-4)
- Business units run independently with their own events, teams, permissions, registration forms and portal sites.[5](#source-5)

Ticket Fairy is the better fit when you want daily payouts as passes sell on your own Stripe or Xendit account, accreditation passes and a crew rota in the same system as your registrations. EventUp Planner suits you if you run many corporate events across business units, each with its own teams, permissions and portal sites.

## What would 600 conference passes at $350 cost on each platform?

EventUp Planner (formerly Attendease) does not publish a fee for each ticket, so you see Ticket Fairy's fees worked out and how EventUp Planner (formerly Attendease) prices. You can enter your ticket price and the number of tickets you expect to sell.

| For 600 tickets at $350 | Ticket Fairy | EventUp Planner (formerly Attendease) |
| --- | --- | --- |
| Who pays the fee | The buyer, unless you choose to absorb it | Not published |
| Fees per ticket | $28 | Not published; quote required |
| Buyers pay in total | $226,800 | Not published |
| You receive for the tickets | $210,000 | Not published |
| Your Business plan ($500 a month), once the Ticket Fairy fees on these sales come off it | $0 to pay that month | Prices are not published. Three plans (Tickets, Professional, Enterprise) with unlimited events; the pricing page says no per-registration fee or percentage of ticket sales. |

Ticket Fairy's standard booking fee is the same on every plan. Each month, Ticket Fairy's fees on your paid tickets come off your next plan bill, up to the plan price. EventUp Planner (formerly Attendease)'s pricing is from [its own pricing page](https://eventupplanner.com/plans-and-pricing/), read on 17 October 2026. [See Ticket Fairy pricing](https://www.ticketfairy.com/pricing).

## What can EventUp Planner and Ticket Fairy each do for your events?

### Where does each platform win on what you need?

- Included Contracts and e-signing  Not found
- Included Supplier management  On a paid plan
- Included Run of show and day sheets  On a paid plan
- Included Crew and volunteer rota  Not found
- Included Passes and accreditation  Not found
- Included Budgets and settlements  Not found

**1 things you need are the same on both:** Ticket sales in the same system

Ticket Fairy includes 4 of these that we did not find in EventUp Planner (formerly Attendease)'s public documentation.

| What you need | Ticket Fairy | EventUp Planner (formerly Attendease) |
| --- | --- | --- |
| Artists and suppliers |  |  |
| Contracts and e-signing | Included[6](#source-6) Contracts go from your templates to many performers, traders or suppliers at once and come back signed online, with a signature certificate | Not found in EventUp Planner (formerly Attendease)'s public documentation[7](#source-7) Contract templates and e-signing not documented |
| Supplier management | Included[8](#source-8) You can send hire lists, have suppliers confirm orders on their own page, match quotes to orders and count deliveries | On a paid plan[9](#source-9) Floorplans tool keeps rental lists and requests vendor quotes; wider supplier records not documented Plans: Professional or Enterprise (Floorplans rows on the pricing page) |
| Show day |  |  |
| Run of show and day sheets | Included[10](#source-10) Your run of show names who calls each cue, and each team gets its own day sheet and show-day timing | On a paid plan[11](#source-11) Drag-and-drop session schedule by room and speaker with overlap alerts; running orders and day sheets not documented Plans: Professional or Enterprise |
| Crew and volunteer rota | Included[12](#source-12) Your team builds the rota, fills open shifts, recruits volunteers, approves hours and checks staff in | Not found in EventUp Planner (formerly Attendease)'s public documentation[13](#source-13) Staff rotas, crew and volunteer management not documented |
| Passes and accreditation | Included[2](#source-2) You can take accreditation requests, approve them and issue passes from a pass desk, and your door team scans them with the same app as tickets | Not found in EventUp Planner (formerly Attendease)'s public documentation[14](#source-14) Accreditation and credentials not documented; badges are printed from an attendee export rather than from the platform |
| Money |  |  |
| Budgets and settlements | Included[15](#source-15) Your budget works in several currencies, and each artist and supplier cost counts as you book them | Not found in EventUp Planner (formerly Attendease)'s public documentation[16](#source-16) Event budgets and settlements not documented; a payment summary report of money collected is documented |
| Ticket sales in the same system | Included[17](#source-17) Your tickets sell with checkout on your own website, and your door team scans them on phones and tablets | Included[18](#source-18) Sells paid registration passes with pricing groups, promo codes and group passes |

## What else should you know about EventUp Planner (formerly Attendease) and Ticket Fairy?

What happened to Attendease?:  Attendease now operates as EventUp Planner, attendease.com redirects to eventupplanner.com, and Tripleseat announced its acquisition of Attendease. [19](#source-19) [20](#source-20)

How much does EventUp Planner cost?:  EventUp Planner does not publish prices; its plans are Tickets, for up to 200 attendees, Professional and Enterprise, and every plan includes unlimited events. Its pricing page says there is no per-registration fee, while a help-center article says processing and card fees depend on your contract. On Ticket Fairy, every plan has one standard booking fee, and you choose whether attendees pay it on top of your price or you absorb it. [21](#source-21) [3](#source-3) [22](#source-22) [1](#source-1)

Can I use my own card payment account with EventUp Planner?:  Yes. You can connect your own card payment account and avoid the company's processing fees. On Ticket Fairy, you can be paid daily as tickets sell on your own connected Stripe or Xendit account, where your country supports it, and money Ticket Fairy processes is paid after the event. [23](#source-23) [1](#source-1)

Does EventUp Planner print badges?:  Not directly. EventUp Planner makes badges by exporting attendees to Avery Design & Print, and on-site check-in uses each attendee's QR code from their confirmation email. On Ticket Fairy, you can approve accreditation requests and issue passes from a pass desk, and your door team can scan passes and tickets with the same app. [24](#source-24) [25](#source-25) [2](#source-2)

Can EventUp Planner schedule sessions by room?:  Yes. On its Professional and Enterprise plans, a drag-and-drop schedule builder places sessions by room and speaker and warns you about overlaps. [4](#source-4) [26](#source-26)

Can I keep teams separate across our events?:  Yes. Business units run on their own with their own events, teams, permissions, registration forms and portal sites, and teams can limit admins to chosen events. [5](#source-5) [27](#source-27)

What can I export from EventUp Planner?:  EventUp Planner exports attendee lists, session schedules, speakers, sponsors, exhibitors, card transactions, financials, applications and survey results, and emails each export as a link that lasts 24 hours. [28](#source-28)

## What else are you comparing?

- [Webex Events vs Ticket Fairy](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-webex-events)
- [Accelevents vs Ticket Fairy](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-accelevents)
- [Tripleseat vs Ticket Fairy](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-tripleseat)
- [Best festival management software for festival producers](https://www.ticketfairy.com/compare/event-management/best-festival-management-software)
- [Questions about event management software](https://www.ticketfairy.com/compare/event-management/questions)
- [Event and festival management compared](https://www.ticketfairy.com/compare/event-management)

## Where does each fact come from?

Every fact about another company comes from its own published pages, quoted word for word. Where we did not find something in those pages, we say exactly that. [How we compare platforms](https://www.ticketfairy.com/compare/methodology)

1. Ticket Fairy [Your ticket money arrives daily, or after the show](https://www.ticketfairy.com/features/payments-and-payouts/payment-accounts-fees-and-payouts)
2. Ticket Fairy [Guide: Issue accreditation passes for your event](https://www.ticketfairy.com/guides/issue-accreditation-passes-for-your-event)
3. EventUp Planner (formerly Attendease) All plans include unlimited events, and the pricing page says there is no per-registration fee or percentage of ticket sales. "Host unlimited events throughout the year, we won’t charge you more. EventUp Planner doesn’t charge a per-registration fee or take a percentage of ticket sales."  [eventupplanner.com/plans-and-pricing/](https://eventupplanner.com/plans-and-pricing/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260611042326/https://eventupplanner.com/plans-and-pricing/)
4. EventUp Planner (formerly Attendease) A drag-and-drop schedule builder places sessions by room and speaker and alerts you to overlaps. "Drag and drop your event or meeting sessions, speakers, and rooms with a bird’s eye view of your entire event."  [eventupplanner.com/platform-overview/event-schedule-management/](https://eventupplanner.com/platform-overview/event-schedule-management/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260914115635/https://eventupplanner.com/platform-overview/event-schedule-management/)
5. EventUp Planner (formerly Attendease) Business units run independently with their own events, teams, permissions, registration forms and portal sites. "Each Business Unit functions independently of each other and has its own events, teams and permissions, default registration form, authentication methods, and event portal site."  [eventupplanner.zendesk.com/hc/en-us/articles/27101312249495-Business-Units](https://eventupplanner.zendesk.com/hc/en-us/articles/27101312249495-Business-Units), read on 17 October 2026.
6. Ticket Fairy [Guide: Send your event contracts and get them signed online](https://www.ticketfairy.com/guides/send-contracts-and-get-them-signed-online)

  Show all 28 sources

7. EventUp Planner (formerly Attendease) Contracts and e-signing "Host unlimited events throughout the year, we won’t charge you more. EventUp Planner doesn’t charge a per-registration fee or take a percentage of ticket sales." Where we looked: eventupplanner.com page sitemap (all 37 public pages incl. /plans-and-pricing/ and every /platform-overview/ page); all 368 public help-center articles at eventupplanner.zendesk.com via its Help Center API, searched for "contract", "e-sign", "signature" (only hits: the customer's own fee contract, E6).; the pricing page.  [eventupplanner.com/plans-and-pricing/](https://eventupplanner.com/plans-and-pricing/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260611042326/https://eventupplanner.com/plans-and-pricing/)
8. Ticket Fairy [Guide: Get hire suppliers to confirm orders and count deliveries for your event](https://www.ticketfairy.com/guides/get-hire-suppliers-to-confirm-orders-and-count-deliveries)
9. EventUp Planner (formerly Attendease) Supplier management "Manage Rental Lists Request vendor quotes, place reservations and download item lists, in one place."  [eventupplanner.com/platform-overview/floorplans/](https://eventupplanner.com/platform-overview/floorplans/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260914115638/https://eventupplanner.com/platform-overview/floorplans/)
10. Ticket Fairy [Guide: Plan your run of show and who calls it](https://www.ticketfairy.com/guides/plan-your-run-of-show-and-who-calls-it)
11. EventUp Planner (formerly Attendease) Run of show and day sheets "Drag and drop your event or meeting sessions, speakers, and rooms with a bird’s eye view of your entire event."  [eventupplanner.com/platform-overview/event-schedule-management/](https://eventupplanner.com/platform-overview/event-schedule-management/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260914115635/https://eventupplanner.com/platform-overview/event-schedule-management/)
12. Ticket Fairy [Guide: Build your event rota and check staff in](https://www.ticketfairy.com/guides/build-your-event-rota-and-check-staff-in)
13. EventUp Planner (formerly Attendease) Crew and volunteer rota "Host unlimited events throughout the year, we won’t charge you more. EventUp Planner doesn’t charge a per-registration fee or take a percentage of ticket sales." Where we looked: eventupplanner.com page sitemap pages; 368 public help-center articles searched for "staff", "volunteer", "crew", "shift", "rota".; the pricing page.  [eventupplanner.com/plans-and-pricing/](https://eventupplanner.com/plans-and-pricing/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260611042326/https://eventupplanner.com/plans-and-pricing/)
14. EventUp Planner (formerly Attendease) Passes and accreditation "You can't print directly from the platform, but you have a couple of options:" Where we looked: 368 public help-center articles searched for "accreditation", "credential", "badge", "wristband"; eventupplanner.com page sitemap pages..  [eventupplanner.zendesk.com/hc/en-us/articles/27101962261911-Does-Attendease-do-badge-printing](https://eventupplanner.zendesk.com/hc/en-us/articles/27101962261911-Does-Attendease-do-badge-printing), read on 17 October 2026.
15. Ticket Fairy [You know what every act and event really costs](https://www.ticketfairy.com/event-operating-system/budget-and-costs)
16. EventUp Planner (formerly Attendease) Budgets and settlements "Host unlimited events throughout the year, we won’t charge you more. EventUp Planner doesn’t charge a per-registration fee or take a percentage of ticket sales." Where we looked: 368 public help-center articles searched for "budget", "expense", "settlement", "cost"; eventupplanner.com page sitemap pages.; the pricing page.  [eventupplanner.com/plans-and-pricing/](https://eventupplanner.com/plans-and-pricing/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260611042326/https://eventupplanner.com/plans-and-pricing/)
17. Ticket Fairy [Guide: Scan tickets at the door](https://www.ticketfairy.com/guides/scan-tickets-at-the-door)
18. EventUp Planner (formerly Attendease) Ticket sales in the same system "Sell or manage tickets and registrations for any type of event."  [eventupplanner.com/platform-overview/event-registration-software/](https://eventupplanner.com/platform-overview/event-registration-software/), read on 17 October 2026.
19. EventUp Planner (formerly Attendease) Attendease now operates as EventUp Planner; attendease.com redirects to eventupplanner.com. "See Why These Customers Love EventUp Planner (formerly Attendease)"  [eventupplanner.com/](https://eventupplanner.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20261005210541/https://eventupplanner.com/)
20. EventUp Planner (formerly Attendease) Tripleseat announced its acquisition of Attendease. "Tripleseat Announces Strategic Acquisition of Attendease"  [tripleseat.com/news-press/](https://tripleseat.com/news-press/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20261011105143/https://tripleseat.com/news-press/)
21. EventUp Planner (formerly Attendease) Plans are Tickets (up to 200 attendees), Professional and Enterprise (unlimited attendees); prices are not published. "Tickets Professional Enterprise Registration Number of events Unlimited Unlimited Unlimited Number of attendees 200 Unlimited Unlimited"  [eventupplanner.com/plans-and-pricing/](https://eventupplanner.com/plans-and-pricing/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260611042326/https://eventupplanner.com/plans-and-pricing/)
22. EventUp Planner (formerly Attendease) A help-center article says processing and card fees per registration depend on your contract. "The percentage of Processing Fees and Credit Card Transaction Fees levied will depend on what has been agreed to in your contract."  [eventupplanner.zendesk.com/hc/en-us/articles/27101284307095-How-do-I-determine-the-fees-I-am-being-charged-per-registration](https://eventupplanner.zendesk.com/hc/en-us/articles/27101284307095-How-do-I-determine-the-fees-I-am-being-charged-per-registration), read on 17 October 2026.
23. EventUp Planner (formerly Attendease) You can connect your own card payment account and avoid the company's processing fees. "By using your own Stripe account you avoid paying processing fees to Attendease."  [eventupplanner.zendesk.com/hc/en-us/articles/27101280142999-Use-your-own-Stripe-account-for-payment-processing-and-save-on-fees](https://eventupplanner.zendesk.com/hc/en-us/articles/27101280142999-Use-your-own-Stripe-account-for-payment-processing-and-save-on-fees), read on 17 October 2026.
24. EventUp Planner (formerly Attendease) Badges are made by exporting attendees to Avery Design & Print; the platform does not print them directly. "You can't print directly from the platform, but you have a couple of options:"  [eventupplanner.zendesk.com/hc/en-us/articles/27101962261911-Does-Attendease-do-badge-printing](https://eventupplanner.zendesk.com/hc/en-us/articles/27101962261911-Does-Attendease-do-badge-printing), read on 17 October 2026.
25. EventUp Planner (formerly Attendease) On-site check-in uses an attendee QR code from the confirmation email. "From the On-Site Check-In page, click Generate Access Code to prepare the event for on-site check-in."  [eventupplanner.zendesk.com/hc/en-us/articles/27101280582423-QR-code-check-in](https://eventupplanner.zendesk.com/hc/en-us/articles/27101280582423-QR-code-check-in), read on 17 October 2026.
26. EventUp Planner (formerly Attendease) Drag-and-drop session schedule by room and speaker with overlap alerts; running orders and day sheets not documented "Drag and drop your event or meeting sessions, speakers, and rooms with a bird’s eye view of your entire event."  [eventupplanner.com/platform-overview/event-schedule-management/](https://eventupplanner.com/platform-overview/event-schedule-management/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260914115635/https://eventupplanner.com/platform-overview/event-schedule-management/)
27. EventUp Planner (formerly Attendease) Teams limit admin users to chosen events with read or edit permissions per area. "Team members only have access to the events that are enabled for their team"  [eventupplanner.zendesk.com/hc/en-us/articles/27101292937111-Teams](https://eventupplanner.zendesk.com/hc/en-us/articles/27101292937111-Teams), read on 17 October 2026.
28. EventUp Planner (formerly Attendease) Event exports cover attendee lists (optionally with form answers and full schedules), session schedule, speakers, sponsors, exhibitors, card transactions, financials, applications and survey results; exports are emailed and kept as a link for 24 hours. "Attendee Lists Session Schedule Speakers Sponsors Exhibitors Credit Card Transactions Financials"  [eventupplanner.zendesk.com/hc/en-us/articles/27102029949975-Event-Exports](https://eventupplanner.zendesk.com/hc/en-us/articles/27102029949975-Event-Exports), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20251007210044/https://eventupplanner.zendesk.com/hc/en-us/articles/27102029949975-Event-Exports)

Updated 17 October 2026: First published.

EventUp Planner (formerly Attendease) is a trademark of its owner. Ticket Fairy is not affiliated with it.

**You choose the tools to start with** You can start with event management or marketing alongside your current ticketing provider. If you decide to move ticketing, your account manager helps with setup, customer-data imports and training.

## Start free on Ticket Fairy

You can create a free account and try it on your next event, alongside the tools your team uses today.

    No credit card needed to start    Works alongside the tools your team uses today    Our team helps with setup and training   [Get Started](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-event-management-ticket-fairy-vs-attendease)

No credit card required

---

This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)