--- title: "Connecteam vs Ticket Fairy: fees and features (2026)" description: "Connecteam vs Ticket Fairy: contracts, crew, show schedules and event costs. More for event organizers, promoters and venues with Ticket Fairy." canonical: "https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-connecteam" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Compare](https://www.ticketfairy.com/compare) 3. [Event and festival management](https://www.ticketfairy.com/compare/event-management) 4. Connecteam vs Ticket Fairy # Connecteam vs Ticket Fairy For an event, Ticket Fairy checks your crew's certificates before their shift, gives each person the right pass and shares the run of show, beside your ticket sales. Connecteam brings scheduling, time tracking, communication and HR into one app, free for up to 10 users, and its AI builds a ready-to-use schedule from what you tell it. Also on Ticket Fairy - [Crew meals & safety](https://www.ticketfairy.com/event-operating-system/crew-meals-and-safety) - [Site services](https://www.ticketfairy.com/event-operating-system/site-services-and-sustainability) - [AI ticket concierge](https://www.ticketfairy.com/features/ai-ticket-concierge) [See all 11 tools](#whole-platform) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-event-management-ticket-fairy-vs-connecteam) Fai, your AI teammate, can check sales, update your event or change a ticket when you ask. Ticket Fairy publishes this comparison and also sells event ticketing and event management software. [How we compare platforms](https://www.ticketfairy.com/compare/methodology) - **6 of 6** of the things you need, included on Ticket Fairy - **1 of 6** of the things you need, confirmed on the published pages of Connecteam - **5** things you need that Ticket Fairy includes and we did not find on Connecteam's pages ## The short answer Which should you choose? ### Why choose Ticket Fairy over Connecteam? - You can ask your crew and volunteers for the certificates their work needs, such as a first aid certificate for medics, and nobody goes on a shift without one unless you give a reason.[1](#source-1) - Everyone who works your event gets the right pass, handed out at your desk and checked at your staff gates.[2](#source-2) - Your crew can see who calls each cue in your run of show, and each team gets its own day sheet with show-day timing.[3](#source-3) ### Connecteam's strongest features - Connecteam's Small Business Plan is free for up to 10 users, with all hubs and features.[4](#source-4) - Connecteam's AI builds a ready-to-use schedule in minutes from what you tell it you need.[5](#source-5) - As shown to UK visitors on 21 October 2026, Connecteam's Operations hub, with its time clock and job scheduling, starts at US$29 a month for the first 30 users on yearly billing.[6](#source-6) Ticket Fairy is the better fit when your crew need certificates, passes and day sheets for the event itself. Connecteam suits you if you want scheduling, time tracking, communication and HR in one app, free for up to 10 users. [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) ## What each platform costs for your event What would 2,000 tickets at $40 for your event cost on each platform? We found no published per-ticket fee for Connecteam, so you see Ticket Fairy's fees worked out and how Connecteam prices. You can enter your ticket price and the number of tickets you expect to sell. ### What does one order of 2,000 tickets at $40 cost on Ticket Fairy? Every platform's order, in words - **Ticket Fairy** Fee on each ticket $4; buyers pay $88,000; you receive $80,000. Card processing included - **Connecteam** As shown to UK visitors on 21 October 2026, in USD: hubs priced per month for the first 30 users, from $29 for the Operations hub on yearly billing, which saves 18%. Connecteam publishes no fee that works out for this order. On this order, your buyers pay $88,000 on Ticket Fairy, card processing included, and you receive $80,000. Sources[7](#source-7) Calculate fees for your event | For 2,000 tickets at $40 | Ticket Fairy | Connecteam | | --- | --- | --- | | Who pays the fee | The buyer, unless you choose to absorb it | Not published | | Fees per ticket | $4 | Not published | | Buyers pay in total | $88,000 | Not published | | You receive for the tickets | $80,000 | Not published | | Your Max plan ($100 a month), once the Ticket Fairy fees on these sales come off it | $0 to pay that month | As shown to UK visitors on 21 October 2026, in USD: hubs priced per month for the first 30 users, from $29 for the Operations hub on yearly billing, which saves 18%. | Ticket Fairy's standard ticketing fee is the same on every plan. Each month, Ticket Fairy's fees on your paid tickets, after payment processing, come off your next plan bill, up to the plan price. Connecteam's pricing is from [its own pricing page](https://connecteam.com/pricing/), read on 21 October 2026. [See Ticket Fairy pricing](https://www.ticketfairy.com/pricing). ## What both platforms include Ticket Fairy and Connecteam both include these, so they do not decide between them. - Crew and volunteer rota ## What each platform does for your event What can Connecteam and Ticket Fairy each do for staffing your event? ### Where does each platform win on what you need? Every difference, in words - **Run of show and day sheets** Ticket Fairy: Included. Connecteam: Not found. - **Passes and accreditation** Ticket Fairy: Included. Connecteam: Not found. - **Show-day safety** Ticket Fairy: Included. Connecteam: Not found. - **Budgets and settlements** Ticket Fairy: Included. Connecteam: Not found. - **Ticket sales in the same system** Ticket Fairy: Included. Connecteam: Not found. - **1 things you need are the same on both:** Crew and volunteer rota Ticket Fairy includes all 6 of these things you need. | What you need | Ticket Fairy | Connecteam | | --- | --- | --- | | Show day | | | | Run of show and day sheets | Included[3](#source-3) Your run of show names who calls each cue, and each team gets its own day sheet and show-day timing | Not found in Connecteam's public documentation[8](#source-8) We did not find a run of show or day sheets on Connecteam's home or pricing page | | Crew and volunteer rota | Included[9](#source-9) Your team can build the rota, fill open shifts, recruit volunteers, approve hours and check staff in | Included[10](#source-10) Job scheduling, a time clock, forms and quick tasks in the Operations hub | | Passes and accreditation | Included[2](#source-2) You can take accreditation requests, give each organization its pass allowance, accredit press and issue passes from a pass desk, and your door team scans passes and tickets with the same app | Not found in Connecteam's public documentation[11](#source-11) We did not find passes for crew, artists or press on Connecteam's home or pricing page | | Site and safety | | | | Show-day safety | Included[12](#source-12) Your control room can log every incident, count each zone, keep a private medical log and run your emergency plan when the weather reaches a limit you agreed with your suppliers | Not found in Connecteam's public documentation[13](#source-13) We did not find an event safety or incident log on Connecteam's home or pricing page | | Money | | | | Budgets and settlements | Included[14](#source-14) Your budget works in several currencies and counts each booking and supplier cost as you book it, and you can see profit across editions and a cash-flow forecast | Not found in Connecteam's public documentation[15](#source-15) We did not find event budgets on Connecteam's home or pricing page; its Operations hub covers the time clock and job scheduling | | Ticket sales in the same system | Included[16](#source-16) You can sell tickets with checkout on your own website and from your box office on the day, and your door team scans them on phones and tablets | Not found in Connecteam's public documentation[17](#source-17) We did not find ticket selling on Connecteam's home or pricing page | ## Everything you need to run your event operations Run your events like a company many times your size. The same free Ticket Fairy account helps you sell more tickets, answer fewer questions and run a smoother show day. ### Sell more tickets You reach more buyers and earn more from each one. - #### [Advertising & tracking](https://www.ticketfairy.com/features/advertising-and-tracking) You see which ad, post and partner sold each ticket, with Meta, TikTok, Google and your other ad networks connected once for your brand.[18](#source-18) - #### [Social media](https://www.ticketfairy.com/features/social-media) You sell more tickets from your social accounts: Fai drafts posts and campaign plans, your team answers comments and messages together, and fans who ask get ticket links.[19](#source-19) - #### [Website builder](https://www.ticketfairy.com/features/website-builder) Your event, venue or brand gets its own website on your own domain: Fai drafts it, your events show live prices and visitors can send you enquiries.[20](#source-20) ### Fewer questions from buyers Buyers find their answers and sort out their own orders. - #### [AI ticket concierge](https://www.ticketfairy.com/features/ai-ticket-concierge) Fewer questions reach your inbox: your ticket concierge answers buyers on your website from your own pages, sells tickets in the chat and hands anything it can't answer to your team.[21](#source-21) ### Less work for your team Your whole team works from one place, and Fai takes on the admin. - #### [Fai & automation](https://www.ticketfairy.com/event-operating-system/fai-and-automation) Fai can take admin off your hands: she reads the paperwork that comes in and suggests your next job every hour.[22](#source-22) - #### [Teams & security](https://www.ticketfairy.com/features/teams-and-security) Each person on your team gets the access their job needs, and a passkey or an authenticator app stops anyone with a stolen password getting into your account.[23](#source-23) - #### [Fai](https://www.ticketfairy.com/features/fai) You get answers about your sales in seconds, and Fai takes on your event setup, promotions and emails, with you approving every change first.[24](#source-24) ### A smooth show day Every team on site knows what happens next, and problems get sorted fast. - #### [Crew meals & safety](https://www.ticketfairy.com/event-operating-system/crew-meals-and-safety) Crew meals are timed to their shifts and counted at the desk, and your team checks certificates and inductions before anyone starts work.[25](#source-25) - #### [Site services](https://www.ticketfairy.com/event-operating-system/site-services-and-sustainability) Your team scans a QR code to mark each service round done, you get an alert when one is missed, and you can plan your campsite, check campers in and share a sustainability report.[26](#source-26) - #### [Check-in & box office](https://www.ticketfairy.com/features/check-in-and-box-office) Your door team scans tickets on their own phones, walk-ups buy at the door, and you see who has arrived as the night goes on.[27](#source-27) ### Know your numbers You see what each event earns and costs, and pay everyone you owe. - #### [Vault](https://www.ticketfairy.com/features/vault) You can pay artists, suppliers and crew from your ticket money as it arrives, your team spends on cards with limits you set, and deposits and invoices land in the same balance.[28](#source-28) [Ticket Fairy for operations & crew](https://www.ticketfairy.com/solutions/operations-managers) ## Your questions about Connecteam and Ticket Fairy How much does Connecteam cost? Connecteam's Small Business Plan is free for up to 10 users. As shown to UK visitors on 21 October 2026, its Operations hub starts at US$29 a month for the first 30 users on yearly billing, with a 14-day free trial. On Ticket Fairy, you can sell tickets for unlimited events on the Free plan, so you don't need a paid plan to start selling. [4](#source-4) [6](#source-6) [29](#source-29) [7](#source-7) Can Connecteam build schedules with AI? Yes. Connecteam's AI builds a ready-to-use schedule in minutes from what you tell it you need. On Ticket Fairy, Fai, Ticket Fairy's AI teammate, saves you retyping a rota you already have: when you add up to 500 shifts from a spreadsheet, Fai matches the columns, and you check every row before anything is added. [5](#source-5) [30](#source-30) Can Connecteam issue staff passes? We did not find staff passes or accreditation on Connecteam's home or pricing page. On Ticket Fairy, you can accredit press and issue passes from a pass desk, and your door team scans passes and tickets with the same app. [31](#source-31) [2](#source-2) Can Connecteam run my show day? We did not find a run of show or day sheets on Connecteam's home or pricing page. On Ticket Fairy, every team knows what's on each stage now and next, and incidents reach the right people fast. [32](#source-32) [33](#source-33) Can I message my staff? Yes, on both. Connecteam brings communication into the same app as scheduling. On Ticket Fairy, you can email or text the people working on your event, such as one department or one day's rota, and check exactly who gets it before you send. [34](#source-34) [35](#source-35) 1 more question Can Connecteam sell tickets? We did not find ticket sales on Connecteam's home or pricing page. On Ticket Fairy, you can sell tickets with checkout on your own website and from your box office on the day, and your door team scans them on phones and tablets. [36](#source-36) [16](#source-16) - **25,000+** events powered - **10M+** tickets issued - **13** countries - **20%** more tickets from referral rewards Featured in **TechCrunch** and **Forbes** ## More comparisons for your team Which other tools are you considering? - [Best staff scheduling software for events for event teams](https://www.ticketfairy.com/compare/event-management/best-staff-scheduling-software-for-events) - [Sling vs Ticket Fairy](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-sling) - [Homebase vs Ticket Fairy](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-homebase) - [Deputy vs Ticket Fairy](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-deputy) - [When I Work vs Ticket Fairy](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-when-i-work) - [Best festival management software for festival producers](https://www.ticketfairy.com/compare/event-management/best-festival-management-software) - [Best conference management software for conference organizers](https://www.ticketfairy.com/compare/event-management/best-conference-management-software) - [Best trade show and exhibition software for trade show and exhibition organizers](https://www.ticketfairy.com/compare/event-management/best-trade-show-and-exhibition-software) - [Best event operations software for event operations managers](https://www.ticketfairy.com/compare/event-management/best-event-operations-software) - [Best production management software for production managers](https://www.ticketfairy.com/compare/event-management/best-production-management-software) - [Best artist booking and advancing software for artist liaison and talent buyers](https://www.ticketfairy.com/compare/event-management/best-artist-booking-and-advancing-software) - [Best event safety and security software for event safety leads](https://www.ticketfairy.com/compare/event-management/best-event-safety-and-security-software) - [Best venue management software for venue managers](https://www.ticketfairy.com/compare/event-management/best-venue-management-software) - [Best accreditation software for festival owners](https://www.ticketfairy.com/compare/event-management/best-accreditation-software) - [Best volunteer management software for festival owners](https://www.ticketfairy.com/compare/event-management/best-volunteer-management-software-for-festivals) - [Best vendor and trader management software for festival owners](https://www.ticketfairy.com/compare/event-management/best-vendor-and-trader-management-software-for-festivals) - [Best festival apps for festival owners](https://www.ticketfairy.com/compare/event-management/best-festival-apps) - [Best festival site plan software for festival owners](https://www.ticketfairy.com/compare/event-management/best-festival-site-plan-software) - [Questions about event management software](https://www.ticketfairy.com/compare/event-management/questions) - [Event and festival management compared](https://www.ticketfairy.com/compare/event-management) Every fact about another platform comes from its own published pages, quoted word for word with the date we read them. Where we did not find something in those pages, we say exactly that. [How we compare platforms](https://www.ticketfairy.com/compare/methodology) Show all 36 sources 1. Ticket Fairy [Guide: Collect crew certificates and licenses before they work an event shift](https://www.ticketfairy.com/guides/collect-crew-certificates-before-they-work-a-shift) 2. Ticket Fairy [Passes are ready before your crew and artists arrive](https://www.ticketfairy.com/event-operating-system/accreditation) 3. Ticket Fairy [Guide: Plan your run of show and who calls it](https://www.ticketfairy.com/guides/plan-your-run-of-show-and-who-calls-it) 4. Connecteam Connecteam's Small Business Plan is free for up to 10 users, with all hubs and features. "Managing up to 10 employees? Meet the Small Business Plan The most powerful solution for small businesses – all hubs and all features\*, entirely free for up to 10 users" [connecteam.com/pricing/](https://connecteam.com/pricing/), read on 21 October 2026. 5. Connecteam Connecteam's AI builds a ready-to-use schedule in minutes from what you tell it you need. "Tell AI what you need and get a ready-to-use schedule in minutes." [connecteam.com/](https://connecteam.com/), read on 21 October 2026. 6. Connecteam As shown to UK visitors on 21 October 2026, Connecteam's Operations hub, with its time clock and job scheduling, starts at US$29 a month for the first 30 users on yearly billing. "Yearly save 18% Monthly Prices are in USD The Operations Hub includes Time Clock Job Scheduling Forms Quick Tasks Basic Kick-start with the essentials $ 29 /mo For the first 30 users" [connecteam.com/pricing/](https://connecteam.com/pricing/), read on 21 October 2026. 7. Ticket Fairy [Ticket Fairy pricing](https://www.ticketfairy.com/pricing) 8. Connecteam Run of show and day sheets "Yearly save 18% Monthly Prices are in USD The Operations Hub includes Time Clock Job Scheduling Forms Quick Tasks Basic Kick-start with the essentials $ 29 /mo For the first 30 users" Where we looked: connecteam.com pages read in full on 2026-10-21: home and Pricing; searched for "ticket", "event", "festival", "accreditation", "pass", "run of show", "day sheet", "incident", "budget", "contract", "supplier", "map", "cashless", "app" and "session".. [connecteam.com/pricing/](https://connecteam.com/pricing/), read on 21 October 2026. 9. Ticket Fairy [Guide: Build your event rota and check staff in](https://www.ticketfairy.com/guides/build-your-event-rota-and-check-staff-in) 10. Connecteam Crew and volunteer rota "Yearly save 18% Monthly Prices are in USD The Operations Hub includes Time Clock Job Scheduling Forms Quick Tasks Basic Kick-start with the essentials $ 29 /mo For the first 30 users" [connecteam.com/pricing/](https://connecteam.com/pricing/), read on 21 October 2026. 11. Connecteam Passes and accreditation "Yearly save 18% Monthly Prices are in USD The Operations Hub includes Time Clock Job Scheduling Forms Quick Tasks Basic Kick-start with the essentials $ 29 /mo For the first 30 users" Where we looked: connecteam.com pages read in full on 2026-10-21: home and Pricing; searched for "ticket", "event", "festival", "accreditation", "pass", "run of show", "day sheet", "incident", "budget", "contract", "supplier", "map", "cashless", "app" and "session".. [connecteam.com/pricing/](https://connecteam.com/pricing/), read on 21 October 2026. 12. Ticket Fairy [Your site stays safe and every team responds fast](https://www.ticketfairy.com/event-operating-system/event-control-and-safety) 13. Connecteam Show-day safety "Yearly save 18% Monthly Prices are in USD The Operations Hub includes Time Clock Job Scheduling Forms Quick Tasks Basic Kick-start with the essentials $ 29 /mo For the first 30 users" Where we looked: connecteam.com pages read in full on 2026-10-21: home and Pricing; searched for "ticket", "event", "festival", "accreditation", "pass", "run of show", "day sheet", "incident", "budget", "contract", "supplier", "map", "cashless", "app" and "session".. [connecteam.com/pricing/](https://connecteam.com/pricing/), read on 21 October 2026. 14. Ticket Fairy [You know what every act and event really costs](https://www.ticketfairy.com/event-operating-system/budget-and-costs) 15. Connecteam Budgets and settlements "Yearly save 18% Monthly Prices are in USD The Operations Hub includes Time Clock Job Scheduling Forms Quick Tasks Basic Kick-start with the essentials $ 29 /mo For the first 30 users" Where we looked: connecteam.com pages read in full on 2026-10-21: home and Pricing; searched for "ticket", "event", "festival", "accreditation", "pass", "run of show", "day sheet", "incident", "budget", "contract", "supplier", "map", "cashless", "app" and "session".. [connecteam.com/pricing/](https://connecteam.com/pricing/), read on 21 October 2026. 16. Ticket Fairy [You sell to walk-ups, see takings and check ages once](https://www.ticketfairy.com/event-operating-system/front-of-house/box-office-and-door) 17. Connecteam Ticket sales in the same system "Yearly save 18% Monthly Prices are in USD The Operations Hub includes Time Clock Job Scheduling Forms Quick Tasks Basic Kick-start with the essentials $ 29 /mo For the first 30 users" Where we looked: connecteam.com pages read in full on 2026-10-21: home and Pricing; searched for "ticket", "event", "festival", "accreditation", "pass", "run of show", "day sheet", "incident", "budget", "contract", "supplier", "map", "cashless", "app" and "session".. [connecteam.com/pricing/](https://connecteam.com/pricing/), read on 21 October 2026. 18. Ticket Fairy [You know which ads, posts and partners sell tickets](https://www.ticketfairy.com/features/advertising-and-tracking) 19. Ticket Fairy [Every fan who asks for tickets gets a link](https://www.ticketfairy.com/features/social-media) 20. Ticket Fairy [You can sell tickets right on your event website](https://www.ticketfairy.com/features/website-builder) 21. Ticket Fairy [Buyers get answers and buy tickets in one chat](https://www.ticketfairy.com/features/ai-ticket-concierge) 22. Ticket Fairy [Your team gets more time for the show](https://www.ticketfairy.com/event-operating-system/fai-and-automation) 23. Ticket Fairy [Each team member gets the access their job needs](https://www.ticketfairy.com/features/teams-and-security) 24. Ticket Fairy [Fai gets your ticketing jobs done when you ask](https://www.ticketfairy.com/features/fai) 25. Ticket Fairy [Your crew is fed and briefed before they work](https://www.ticketfairy.com/event-operating-system/crew-meals-and-safety) 26. Ticket Fairy [Your site stays clean and your campers stay happy](https://www.ticketfairy.com/event-operating-system/site-services-and-sustainability) 27. Ticket Fairy [Your crowd gets in fast, and walk-ups can buy](https://www.ticketfairy.com/features/check-in-and-box-office) 28. Ticket Fairy [You pay artists, suppliers and crew from ticket sales](https://www.ticketfairy.com/features/vault) 29. Connecteam Connecteam offers a 14-day free trial with no credit card. "14-day free trial No credit card needed" [connecteam.com/pricing/](https://connecteam.com/pricing/), read on 21 October 2026. 30. Ticket Fairy [Guide: Add shifts to your event rota from a spreadsheet](https://www.ticketfairy.com/guides/add-shifts-to-your-event-rota-from-a-spreadsheet) 31. Connecteam We did not find passes for crew, artists or press on Connecteam's home or pricing page "Yearly save 18% Monthly Prices are in USD The Operations Hub includes Time Clock Job Scheduling Forms Quick Tasks Basic Kick-start with the essentials $ 29 /mo For the first 30 users" [connecteam.com/pricing/](https://connecteam.com/pricing/), read on 21 October 2026. 32. Connecteam We did not find a run of show or day sheets on Connecteam's home or pricing page "Yearly save 18% Monthly Prices are in USD The Operations Hub includes Time Clock Job Scheduling Forms Quick Tasks Basic Kick-start with the essentials $ 29 /mo For the first 30 users" [connecteam.com/pricing/](https://connecteam.com/pricing/), read on 21 October 2026. 33. Ticket Fairy [Stages stay on time and incidents get fast responses](https://www.ticketfairy.com/event-operating-system/show-day) 34. Connecteam Connecteam brings scheduling, time tracking, communication and HR into one app. "Connecteam brings scheduling, time tracking, communication, and HR into one simple app" [connecteam.com/](https://connecteam.com/), read on 21 October 2026. 35. Ticket Fairy [Guide: Message the crew, volunteers and traders working on your event](https://www.ticketfairy.com/guides/message-the-people-working-on-your-event) 36. Connecteam We did not find ticket selling on Connecteam's home or pricing page "Yearly save 18% Monthly Prices are in USD The Operations Hub includes Time Clock Job Scheduling Forms Quick Tasks Basic Kick-start with the essentials $ 29 /mo For the first 30 users" [connecteam.com/pricing/](https://connecteam.com/pricing/), read on 21 October 2026. Updated 21 October 2026: First published. Connecteam is a trademark of its owner. Ticket Fairy is not affiliated with it. **Your ticketing can stay where it is.** Your budgets, artist and crew coordination, and marketing can run on Ticket Fairy while another platform sells your tickets. If you choose to move ticketing too, our team can help with event setup, branding, customer data imports and training. ## Start free on Ticket Fairy You can create a free account and try it on your next event, alongside the tools your team uses today. No credit card needed to start Works alongside the tools your team uses today Our team helps with setup and training [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-event-management-ticket-fairy-vs-connecteam) No credit card required The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)