---
title: "Smartsheet vs Ticket Fairy: fees and features (2026)"
description: "See Smartsheet and Ticket Fairy side by side: fees, features and what switching takes. Checked October 2026."
canonical: "https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-smartsheet"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Compare](https://www.ticketfairy.com/compare)
3. [Event and festival management](https://www.ticketfairy.com/compare/event-management)
4. Smartsheet vs Ticket Fairy for events

# Smartsheet vs Ticket Fairy for events

Event teams use Smartsheet's event templates, Gantt charts and published calendars to plan events, with staff, volunteer and pass templates and vendor views that keep internal details private. With Ticket Fairy, your plan sits in the account that sells your tickets, so artist advances, passes and settlements come from the same event.

  [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Get started free](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-event-management-ticket-fairy-vs-smartsheet)

Ticket Fairy publishes this comparison and also sells event ticketing and event management software. [How we compare platforms](https://www.ticketfairy.com/compare/methodology)

- **8 of 8** of the things you need, included on Ticket Fairy
- **6 of 8** of the things you need, confirmed on the published pages of Smartsheet
- **$10.80** Ticket Fairy fee on a $120 ticket

## Which should you choose?

### Where Ticket Fairy is stronger

- You can sell your tickets and scan them at the door with the same Ticket Fairy account you use for artist contracts, suppliers and crew.[1](#source-1)
- Your artists can open their advance from a link without a login, and Fai fills in the advance from riders, tour books and emails.[2](#source-2)
- You can settle with artists from a draft built on your actual ticket sales after refunds, and see where every line came from.[3](#source-3)

### Where Smartsheet is stronger

- Gantt view shows task dependencies, baselines and the critical path.[4](#source-4)
- Event calendars can be published or embedded for internal and external stakeholders.[5](#source-5)
- Teams can share vendor-specific views without exposing internal details.[6](#source-6)

Ticket Fairy is the better fit when your event sells tickets and you want artist advancing, passes your door team scans and settlements from your actual sales. Smartsheet suits you if you plan events in Gantt charts with dependencies and critical paths, and want to publish calendars and vendor views to people outside your team.

## What would 5,000 tickets at $120 for a weekend festival cost on each platform?

Smartsheet does not publish a fee for each ticket, so you see Ticket Fairy's fees worked out and how Smartsheet prices. You can enter your ticket price and the number of tickets you expect to sell.

| For 5,000 tickets at $120 | Ticket Fairy | Smartsheet |
| --- | --- | --- |
| Who pays the fee | The buyer, unless you choose to absorb it | Not published |
| Fees per ticket | $10.80 | Not published; quote required |
| Buyers pay in total | $654,000 | Not published |
| You receive for the tickets | $600,000 | Not published |
| Your Business plan ($500 a month), once the Ticket Fairy fees on these sales come off it | $0 to pay that month | Per-Member monthly subscription in Pro and Business plans, lower with yearly billing; Enterprise and Advanced Work Management at custom pricing; free Contributors and Guests; some features sold as add-ons; 30-day free trial. |

Ticket Fairy's standard booking fee is the same on every plan. Each month, Ticket Fairy's fees on your paid tickets come off your next plan bill, up to the plan price. Smartsheet's pricing is from [its own pricing page](https://www.smartsheet.com/pricing), read on 17 October 2026. [See Ticket Fairy pricing](https://www.ticketfairy.com/pricing).

## What can Smartsheet and Ticket Fairy each do for your event team?

### Where does each platform win on what you need?

- Included Contracts and e-signing  On a paid plan
- Included Artist advancing  Not found
- Included Ticket sales in the same system  Not found

**5 things you need are the same on both:** Supplier management, Run of show and day sheets, Crew and volunteer rota, Passes and accreditation, Budgets and settlements

Ticket Fairy includes 2 of these that we did not find in Smartsheet's public documentation.

| What you need | Ticket Fairy | Smartsheet |
| --- | --- | --- |
| Artists and suppliers |  |  |
| Contracts and e-signing | Included[7](#source-7) Contracts go from your templates to many performers, traders or suppliers at once and come back signed online, with a signature certificate | On a paid plan[8](#source-8) Vendor contract template on all plans; DocuSign e-signature from sheets on Enterprise Plans: Enterprise, Advanced Work Management |
| Artist advancing | Included[2](#source-2) Your artists can open their advance from a link with no login, and Fai fills it in from riders, tour books and emails | Not found in Smartsheet's public documentation[9](#source-9) Artist or performer advancing not documented |
| Supplier management | Included[10](#source-10) You can send hire lists, have suppliers confirm orders on their own page, match quotes to orders and count deliveries | Included[11](#source-11) Vendor contacts, files and due dates in sheets; vendor-specific shared views; vendor templates |
| Show day |  |  |
| Run of show and day sheets | Included[12](#source-12) Your run of show names who calls each cue, and each team gets its own day sheet and show-day timing | Included[13](#source-13) Event schedules in Gantt and calendar views, agendas and itineraries with automated reminders |
| Crew and volunteer rota | Included[14](#source-14) Your team builds the rota, fills open shifts, recruits volunteers, approves hours and checks staff in | Included[15](#source-15) Staffing and volunteer templates; workload tracking of who is available on Business and above |
| Passes and accreditation | Included[16](#source-16) You can take accreditation requests, approve them and issue passes from a pass desk, and your door team scans them with the same app as tickets | Included[17](#source-17) Event Staff Hotel & Passes template tracks and assigns event passes to team members |
| Money |  |  |
| Budgets and settlements | Included[18](#source-18) Your budget works in several currencies, and each artist and supplier cost counts as you book them | Included[19](#source-19) Event budget tracking: log expenses against line items, see variance, roll up spend |
| Ticket sales in the same system | Included[1](#source-1) Your tickets sell with checkout on your own website, and your door team scans them on phones and tablets | Not found in Smartsheet's public documentation[20](#source-20) Selling event tickets not documented; forms and templates track registrations |

## What else should you know about Smartsheet and Ticket Fairy?

How much does Smartsheet cost for an event team?:  Smartsheet's pricing page, read through its currency selector on 17 October 2026, lists Pro at US$12 per member a month billed monthly or US$9 billed yearly, and Business at US$24 or US$19. In British pounds, the same page lists Pro at £10 or £7 and Business at £19 or £15, and Enterprise is custom. [21](#source-21) [22](#source-22)

Can Smartsheet sell tickets to my event?:  We did not find event ticket sales in Smartsheet's public documentation; its forms and templates help you track registrations. On Ticket Fairy, you sell tickets with checkout on your own website and your door team scans them on phones and tablets. [23](#source-23) [1](#source-1)

Can Smartsheet manage passes for my event team?:  Yes, as a list: Smartsheet's Event Staff Hotel and Passes template tracks and assigns event passes to team members. On Ticket Fairy, you take accreditation requests, approve them and issue passes from a pass desk, and the same door app scans passes and tickets. [24](#source-24) [16](#source-16)

Can artists and suppliers e-sign contracts in Smartsheet?:  Yes, on Enterprise: Smartsheet sheets connect to DocuSign to send documents for signature and track their status, and a vendor contract template is on every plan. On Ticket Fairy, you can send contracts from your templates to many performers, traders or suppliers at once and get them signed online, with a signature certificate. [25](#source-25) [26](#source-26) [7](#source-7)

Can I plan my event in Smartsheet's Gantt charts?:  Yes. Smartsheet's Gantt view tracks dependencies, baselines and the critical path. On Ticket Fairy, you and your team see every job before the event on one board, each with an owner and a date. [4](#source-4) [27](#source-27)

Can my crew see who is free to work my event in Smartsheet?:  Yes, on Business and above: workload tracking shows who is available and flags anyone booked too heavily. On Ticket Fairy, you can build your rota, fill open shifts, recruit volunteers, approve hours and check staff in. [28](#source-28) [14](#source-14)

Does Smartsheet handle artist advancing?:  We did not find artist advancing in Smartsheet's public documentation, although its forms can collect requests for speakers, assets, catering and volunteers. On Ticket Fairy, artists open their advance from a link without a login, and Fai fills it in from riders, tour books and emails. [29](#source-29) [2](#source-2)

## What else are you comparing?

- [Airtable vs Smartsheet for events](https://www.ticketfairy.com/compare/event-management/airtable-vs-smartsheet-for-events)
- [Airtable vs Ticket Fairy](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-airtable)
- [monday.com vs Ticket Fairy](https://www.ticketfairy.com/compare/event-management/ticket-fairy-vs-monday)
- [Asana alternatives](https://www.ticketfairy.com/compare/event-management/asana-alternatives)
- [monday.com alternatives](https://www.ticketfairy.com/compare/event-management/monday-alternatives)
- [Best festival management software for festival producers](https://www.ticketfairy.com/compare/event-management/best-festival-management-software)
- [Questions about event management software](https://www.ticketfairy.com/compare/event-management/questions)
- [Event and festival management compared](https://www.ticketfairy.com/compare/event-management)

## Where does each fact come from?

Every fact about another company comes from its own published pages, quoted word for word. Where we did not find something in those pages, we say exactly that. [How we compare platforms](https://www.ticketfairy.com/compare/methodology)

1. Ticket Fairy [Guide: Scan tickets at the door](https://www.ticketfairy.com/guides/scan-tickets-at-the-door)
2. Ticket Fairy [Guide: Fill in each performer's advance for your event from tour books, riders and emails](https://www.ticketfairy.com/guides/fill-in-advances-from-tour-books-riders-and-emails)
3. Ticket Fairy [Guide: Settle a show with an artist after your event](https://www.ticketfairy.com/guides/settle-a-show-with-an-artist)
4. Smartsheet Gantt view shows task dependencies, baselines and the critical path. "Use Gantt view to define and track dependencies, work with baselines, and identify critical paths."  [help.smartsheet.com/articles/765675-work-with-gantt-chart](https://help.smartsheet.com/articles/765675-work-with-gantt-chart), read on 17 October 2026.
5. Smartsheet Event calendars can be published or embedded for internal and external stakeholders. "Securely publish or embed calendars to conveniently align your internal and external stakeholders around key dates and deliverables."  [www.smartsheet.com/solutions/marketing/event-management](https://www.smartsheet.com/solutions/marketing/event-management), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260614221201/https://www.smartsheet.com/solutions/marketing/event-management)
6. Smartsheet Teams can share vendor-specific views without exposing internal details. "Share vendor-specific views without exposing internal details"  [www.smartsheet.com/content/event-planning-software](https://www.smartsheet.com/content/event-planning-software), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260612172932/https://www.smartsheet.com/content/event-planning-software)

  Show all 29 sources

7. Ticket Fairy [Guide: Send your event contracts and get them signed online](https://www.ticketfairy.com/guides/send-contracts-and-get-them-signed-online)
8. Smartsheet Contracts and e-signing "you can map a DocuSign template to a sheet, then use that mapping to create and send customized documents to recipients for their signatures."  [help.smartsheet.com/articles/2482231-generate-and-send-documents-for-signature-with-docusign](https://help.smartsheet.com/articles/2482231-generate-and-send-documents-for-signature-with-docusign), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260513182640/https://help.smartsheet.com/articles/2482231-generate-and-send-documents-for-signature-with-docusign)
9. Smartsheet Artist advancing "For people and teams wanting to track, share, and manage projects." Where we looked: www.smartsheet.com sitemap (6,035 URLs) searched for artist, talent, rider, advanc, festival, concert, run-of-show; help.smartsheet.com sitemap (1,668 English articles) searched for the same terms; pages /solutions/marketing/event-management, /content/event-planning-software, /how-use-smartsheet-event-management-software, /free-event-planning-templates, /llms.txt; the pricing page.  [www.smartsheet.com/pricing](https://www.smartsheet.com/pricing), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20261012030010/https://www.smartsheet.com/pricing)
10. Ticket Fairy [Guide: Get hire suppliers to confirm orders and count deliveries for your event](https://www.ticketfairy.com/guides/get-hire-suppliers-to-confirm-orders-and-count-deliveries)
11. Smartsheet Supplier management "Centralize vendor contacts, files, and due dates in one plan"  [www.smartsheet.com/content/event-planning-software](https://www.smartsheet.com/content/event-planning-software), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260612172932/https://www.smartsheet.com/content/event-planning-software)
12. Ticket Fairy [Guide: Plan your run of show and who calls it](https://www.ticketfairy.com/guides/plan-your-run-of-show-and-who-calls-it)
13. Smartsheet Run of show and day sheets "you can create event agendas and itineraries in Smartsheet for individuals and automate reminders and alerts when certain events are scheduled to occur."  [www.smartsheet.com/how-use-smartsheet-event-management-software](https://www.smartsheet.com/how-use-smartsheet-event-management-software), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260712205351/https://www.smartsheet.com/how-use-smartsheet-event-management-software)
14. Ticket Fairy [Guide: Build your event rota and check staff in](https://www.ticketfairy.com/guides/build-your-event-rota-and-check-staff-in)
15. Smartsheet Crew and volunteer rota "Choose this template when assigning and tracking staff or volunteer roles across your event schedule."  [www.smartsheet.com/free-event-planning-templates](https://www.smartsheet.com/free-event-planning-templates), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260713000530/https://www.smartsheet.com/free-event-planning-templates)
16. Ticket Fairy [Guide: Issue accreditation passes for your event](https://www.ticketfairy.com/guides/issue-accreditation-passes-for-your-event)
17. Smartsheet Passes and accreditation "Manage and assign available event passes to team attendees" Where we looked: help.smartsheet.com sitemap searched for badge, credential, accreditation, pass.  [www.smartsheet.com/marketplace/eu/templates/event-staff-hotel-passes](https://www.smartsheet.com/marketplace/eu/templates/event-staff-hotel-passes), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260615110010/https://www.smartsheet.com/marketplace/eu/templates/event-staff-hotel-passes)
18. Ticket Fairy [You know what every act and event really costs](https://www.ticketfairy.com/event-operating-system/budget-and-costs)
19. Smartsheet Budgets and settlements "Log expenses against budget line items and instantly spot variance"  [www.smartsheet.com/content/event-planning-software](https://www.smartsheet.com/content/event-planning-software), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260612172932/https://www.smartsheet.com/content/event-planning-software)
20. Smartsheet Ticket sales in the same system "For people and teams wanting to track, share, and manage projects." Where we looked: www.smartsheet.com sitemap (6,035 URLs) and help.smartsheet.com sitemap (1,668 English articles) searched for ticket, ticketing, checkout, payment, sell; pages /pricing (only "Web-based ticketing" as a support channel), /solutions/marketing/event-management, /content/event-planning-software, /free-event-planning-templates, /llms.txt; the pricing page.  [www.smartsheet.com/pricing](https://www.smartsheet.com/pricing), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20261012030010/https://www.smartsheet.com/pricing)
21. Smartsheet Smartsheet's pricing page has a currency selector: in US dollars it lists Pro at US$12 per member a month billed monthly or US$9 billed yearly and Business at US$24 or US$19, and in British pounds Pro at £10 or £7 and Business at £19 or £15, all read on 17 October 2026; Enterprise is custom. "$ 12 9 per Member/month"  [www.smartsheet.com/pricing](https://www.smartsheet.com/pricing), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20261012030010/https://www.smartsheet.com/pricing)
22. Smartsheet Smartsheet publishes plan prices in 13 currencies, including USD, GBP, EUR, AUD and NZD. "NZD (New Zealand Dollar)"  [www.smartsheet.com/pricing](https://www.smartsheet.com/pricing), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20261012030010/https://www.smartsheet.com/pricing)
23. Smartsheet Forms can be shared with anyone without giving them access to the underlying sheet. "You can share a form with anyone without giving them access to the underlying sheet."  [help.smartsheet.com/articles/2482754-FAQ-Smartsheet-Forms](https://help.smartsheet.com/articles/2482754-FAQ-Smartsheet-Forms), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260317033852/https://help.smartsheet.com/articles/2482754-FAQ-Smartsheet-Forms)
24. Smartsheet Event Staff Hotel & Passes template tracks and assigns event passes to team members "Manage and assign available event passes to team attendees"  [www.smartsheet.com/marketplace/eu/templates/event-staff-hotel-passes](https://www.smartsheet.com/marketplace/eu/templates/event-staff-hotel-passes), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260615110010/https://www.smartsheet.com/marketplace/eu/templates/event-staff-hotel-passes)
25. Smartsheet On Enterprise, sheets connect to DocuSign to send documents for signature and track their status. "you can map a DocuSign template to a sheet, then use that mapping to create and send customized documents to recipients for their signatures."  [help.smartsheet.com/articles/2482231-generate-and-send-documents-for-signature-with-docusign](https://help.smartsheet.com/articles/2482231-generate-and-send-documents-for-signature-with-docusign), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260513182640/https://help.smartsheet.com/articles/2482231-generate-and-send-documents-for-signature-with-docusign)
26. Smartsheet Vendor contract template on all plans; DocuSign e-signature from sheets on Enterprise "you can map a DocuSign template to a sheet, then use that mapping to create and send customized documents to recipients for their signatures."  [help.smartsheet.com/articles/2482231-generate-and-send-documents-for-signature-with-docusign](https://help.smartsheet.com/articles/2482231-generate-and-send-documents-for-signature-with-docusign), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260513182640/https://help.smartsheet.com/articles/2482231-generate-and-send-documents-for-signature-with-docusign)
27. Ticket Fairy [Guide: Keep the jobs behind your event moving](https://www.ticketfairy.com/guides/keep-your-event-tasks-on-track)
28. Smartsheet Workload tracking shows who is available and flags over-allocation, on Business and above. "Use the workload schedule directly in sheets to view who is available and address resource over-allocations."  [help.smartsheet.com/articles/2483101-workload-tracking-in-smartsheet](https://help.smartsheet.com/articles/2483101-workload-tracking-in-smartsheet), read on 17 October 2026.
29. Smartsheet Smartsheet suggests forms to collect requests for speakers, assets, catering and volunteers. "Collect requests with forms for speakers, assets, catering, and volunteers"  [www.smartsheet.com/content/event-planning-software](https://www.smartsheet.com/content/event-planning-software), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260612172932/https://www.smartsheet.com/content/event-planning-software)

Updated 17 October 2026: First published.

Smartsheet is a trademark of its owner. Ticket Fairy is not affiliated with it.

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