---
title: "Chatfuel vs Manychat for events: answering fans and selling tickets in messages (2026)"
description: "Chatfuel and Manychat compared for event organizers, promoters and venues: answering fans and selling tickets in messages, fees and who each suits. Checked October 2026."
canonical: "https://www.ticketfairy.com/compare/fan-messaging/chatfuel-vs-manychat-for-events"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Compare](https://www.ticketfairy.com/compare)
3. [Fan messaging and chatbots](https://www.ticketfairy.com/compare/fan-messaging)
4. Chatfuel vs Manychat for events

# Chatfuel vs Manychat for events

Event teams use both to answer fans' questions about an event in Instagram and Facebook messages with AI, send links when fans comment a keyword and pass harder questions to the crew in a team inbox. They differ in channels, how they charge and whether fans can pay in the chat.

  [Get started free](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-fan-messaging-chatfuel-vs-manychat-for-events) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

Ticket Fairy publishes this comparison and also sells event ticketing and event management software. [How we compare platforms](https://www.ticketfairy.com/compare/methodology)

- **5 of 8** of the things you need, confirmed on the published pages of Chatfuel
- **6 of 8** of the things you need, confirmed on the published pages of Manychat
- **2** things you get only on Ticket Fairy here

## Which should you choose?

### Chatfuel suits you if you need

- Plans include unlimited teammates and unlimited contacts, with no seat fees, per-channel fees or feature add-ons.[1](#source-1)
- The AI hands a conversation to the team inbox with the full history and a short summary.[2](#source-2)

### Manychat suits you if you need

- The Buy Button provides checkout inside Messenger and Instagram DMs through Stripe or PayPal.[3](#source-3)
- Manychat connects Facebook Messenger, Instagram, WhatsApp, TikTok, Telegram, SMS and Email.[4](#source-4)

Chatfuel suits you if your whole event crew answers fans and you want unlimited teammates and contacts on one plan, with AI replies paid from a wallet. Manychat suits you if you want fans to pay inside Messenger and Instagram DMs, or you also message fans on Telegram, SMS or email.

## Why do event teams answer fans with Ticket Fairy instead of Chatfuel or Manychat?

Event teams use Chatfuel and Manychat to answer fans' questions in Instagram and Facebook messages and to send links when fans comment a keyword. Ticket Fairy sells your tickets, so each fan who comments TICKETS, or a word you choose, gets their own ticket link by direct message, day and night. The ticket link auto-reply follows your sales: before the on-sale it says when sales open, while tickets are on sale it sends the link, and once you sell out it offers your waiting list. Each auto-reply shows the people it answered and the tickets and revenue it sold, after refunds.

### Only on Ticket Fairy

- **Knows your events without setup** Your fans get door times, age limits, prices and links straight from your own event details [5](#source-5)
- **Sells tickets in the same system** Every answer to a fan can end in a ticket sale, because Ticket Fairy sells your tickets [6](#source-6)

- Every answer to a fan can end in a ticket sale, because Ticket Fairy sells your tickets.[6](#source-6)
- Each fan who comments TICKETS, or a word you choose, gets their own ticket link by direct message, day and night.[7](#source-7)
- Every fan who asks for tickets gets the right answer straight away: before the on-sale they hear when tickets go live, during the sale they get the link, and after you sell out they can join your waiting list.[5](#source-5)
- For each auto-reply, you can see the people it answered and the tickets and revenue it brought in, after refunds.[5](#source-5)

  [Get started free](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-fan-messaging-chatfuel-vs-manychat-for-events) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

[Chatfuel vs Ticket Fairy](https://www.ticketfairy.com/compare/fan-messaging/ticket-fairy-vs-chatfuel) [Manychat vs Ticket Fairy](https://www.ticketfairy.com/compare/fan-messaging/ticket-fairy-vs-manychat)

## What does each of Chatfuel and Manychat do?

### How do both tools and Ticket Fairy compare on what your event needs?

Ticket Fairy includes 8 of these 8 things you need, on any plan.

| What you need | Chatfuel | Manychat |
| --- | --- | --- |
| Answering fans |  |  |
| Channels | Included[8](#source-8) WhatsApp, Instagram, Facebook Messenger, TikTok and a website chat widget | Included[9](#source-9) Instagram, TikTok, Facebook Messenger, Telegram, WhatsApp, SMS and Email |
| AI answers from your own pages | Included[10](#source-10) AI answers from a Knowledge Base you fill in or build from uploaded files | On a paid plan[11](#source-11) AI Replies answer DMs and comments from a Knowledge Base of text and public links Plans: Pro and above |
| Knows your events without setup | Not found in Chatfuel's public documentation[12](#source-12) No documented event, ticket or schedule data source | Not found in Manychat's public documentation[13](#source-13) No event, ticket or schedule data source documented |
| Hands a fan to a person | Included[14](#source-14) AI hands chats to a shared team inbox with history and a summary | Included[15](#source-15) Unified Inbox for live replies; AI Replies can assign unanswered DMs to a person |
| Selling |  |  |
| Sells tickets inside the chat | Not offered[16](#source-16) No built-in payment processing; the AI shares your own payment link | On a paid plan[17](#source-17) Buy Button checkout inside Messenger and Instagram DMs through Stripe or PayPal Plans: Any paid plan |
| Keyword and comment automations | Included[18](#source-18) Keyword rules on comments, Story replies, ig.me/m.me links and click-to-chat ads | Included[19](#source-19) Comment-to-DM on Instagram posts and reels; keyword triggers on five channels |
| Messages many fans at once | Included[20](#source-20) WhatsApp broadcast lists using Meta-approved templates, segment targeting and scheduling | Included[21](#source-21) Broadcasts across Messenger, WhatsApp, Telegram, Email and SMS |
| Sells tickets in the same system | Not found in Chatfuel's public documentation[22](#source-22) No documented ticket-selling feature | Not found in Manychat's public documentation[23](#source-23) No event ticketing documented |

## What else should you know about Chatfuel and Manychat?

How do Chatfuel and Manychat charge when an on-sale brings in thousands of fans?:  Manychat charges by monthly Active Contacts, from a Free plan for 25 contacts to $39 a month for Pro with 2,500. Chatfuel's Business plan is US$18 a month billed yearly, with US$20 of AI credits a month and unlimited teammates and contacts. [24](#source-24) [25](#source-25) [26](#source-26) [1](#source-1)

Can I try Chatfuel or Manychat on my next event for free?:  Manychat has a Free plan at $0 for up to 25 Active Contacts a month, which shows a Powered by Manychat message on first contact. Chatfuel offers a 7-day free trial with the full product and US$15 in credits. [24](#source-24) [27](#source-27) [28](#source-28)

Can fans buy from my event inside the chat?:  On Manychat, yes: the Buy Button opens checkout inside Messenger and Instagram DMs, for items priced up to 100 USD. Chatfuel states it has no built-in payment gateway, and its AI can share a payment link from your own provider. [3](#source-3) [29](#source-29) [30](#source-30)

Where can Chatfuel and Manychat answer my fans?:  Both connect Instagram, Facebook Messenger and TikTok. Chatfuel adds a chat widget for your website, and Manychat adds Telegram, SMS and email. [31](#source-31) [32](#source-32)

Can fans comment a word on my event post and get a reply by DM?:  Yes. Manychat's Auto-DM Links reply to Instagram post and reel comments with a DM. Chatfuel supports up to 30 automations on each Instagram comment source, each with up to 50 keywords and separate public and private replies. [33](#source-33) [34](#source-34)

What happens when a fan asks the AI something about my event that it has no answer for?:  Both pass the fan to a person. Manychat's AI Replies can assign the conversation to a team member or group, and Chatfuel hands the conversation to your team inbox with the full history and a short summary. [35](#source-35) [2](#source-2)

Can I export my fan contacts from Chatfuel or Manychat?:  Yes. Chatfuel's Public API exports contacts to CSV by segment or by a list of contacts. Manychat exports contact data through its Google Sheets integration or an External Request. [36](#source-36) [37](#source-37)

## How are Chatfuel and Manychat priced?

Chatfuel:  Monthly or annual subscription plus a US-dollar usage wallet; included credits cover AI replies and Meta WhatsApp message charges, with auto-top-up. Annual billing is 10% lower.[38](#source-38)

Manychat:  Subscription by monthly Active Contacts: Free ($0, 25 contacts), Essential $17, Pro $39, Business $99, Advanced $199 per month billed monthly, lower on annual billing, with per-contact overage; custom plan on request.[39](#source-39)

## Where does each one win?

### Chatfuel

- Each Instagram comment source supports up to 30 custom automations, each with up to 50 keywords and separate public and private replies.[34](#source-34)
- Files uploaded at registration are extracted into a structured Knowledge Base that the AI answers from.[40](#source-40)
- Wallet charges are itemized on the billing page by day and by type.[41](#source-41)

### Manychat

- The Free plan costs $0 and includes up to 25 Active Contacts per month.[24](#source-24)
- Auto-DM Links from comments replies automatically to Instagram post and reel comments with a DM.[33](#source-33)
- Manychat Inbox manages conversations from multiple channels in one inbox with automatic assignment rules.[42](#source-42)

A third option: Ticket Fairy

[Why do event teams answer fans with Ticket Fairy instead of Chatfuel or Manychat?](#third-option)

- Knows your events without setup
- Sells tickets in the same system

   [Get started free](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-fan-messaging-chatfuel-vs-manychat-for-events) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

## What else are you comparing?

- [Chatfuel vs Ticket Fairy](https://www.ticketfairy.com/compare/fan-messaging/ticket-fairy-vs-chatfuel)
- [Manychat vs Ticket Fairy](https://www.ticketfairy.com/compare/fan-messaging/ticket-fairy-vs-manychat)
- [Respond.io vs Ticket Fairy](https://www.ticketfairy.com/compare/fan-messaging/ticket-fairy-vs-respond-io)
- [Tidio vs Ticket Fairy](https://www.ticketfairy.com/compare/fan-messaging/ticket-fairy-vs-tidio)
- [Manychat alternatives](https://www.ticketfairy.com/compare/fan-messaging/manychat-alternatives)
- [Manychat vs Respond.io for events](https://www.ticketfairy.com/compare/fan-messaging/manychat-vs-respond-io-for-events)
- [Best Instagram DM and chatbot tools for events](https://www.ticketfairy.com/compare/fan-messaging/best-instagram-dm-and-chatbot-tools-for-events)
- [Questions about fan messaging tools](https://www.ticketfairy.com/compare/fan-messaging/questions)
- [Fan messaging and chatbots compared](https://www.ticketfairy.com/compare/fan-messaging)

## Where does each fact come from?

Every fact about another company comes from its own published pages, quoted word for word. Where we did not find something in those pages, we say exactly that. [How we compare platforms](https://www.ticketfairy.com/compare/methodology)

1. Chatfuel Plans include unlimited teammates and unlimited contacts, with no seat fees, per-channel fees or feature add-ons. "There are no seat fees, no per-channel fees, and no feature add-ons."  [chatfuel.com/docs/billing/chatfuel-plans-and-pricing](https://chatfuel.com/docs/billing/chatfuel-plans-and-pricing), read on 17 October 2026.
2. Chatfuel The AI hands a conversation to the team inbox with the full history and a short summary. "Your AI agent answers first and hands the chat to your team when a person is needed, with the full history and a short summary."  [chatfuel.com/live-chat](https://chatfuel.com/live-chat), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260518154542/https://chatfuel.com/live-chat)
3. Manychat The Buy Button provides checkout inside Messenger and Instagram DMs through Stripe or PayPal. "lets you create a seamless checkout experience directly within Facebook Messenger and Instagram Direct Messages (DMs)"  [help.manychat.com/hc/en-us/articles/14281189285276-How-to-use-the-Buy-Button-on-Facebook-Messenger-and-Instagram-DM](https://help.manychat.com/hc/en-us/articles/14281189285276-How-to-use-the-Buy-Button-on-Facebook-Messenger-and-Instagram-DM), read on 17 October 2026.
4. Manychat Manychat connects Facebook Messenger, Instagram, WhatsApp, TikTok, Telegram, SMS and Email. "Seamlessly integrate Facebook Messenger, Instagram, WhatsApp, TikTok, Telegram, SMS, and Email"  [help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview](https://help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20251017071218/https://help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview)
5. Ticket Fairy [An auto-reply built for your event answers every fan](https://www.ticketfairy.com/features/social-media/event-auto-replies)
6. Ticket Fairy [You lose fewer sales and know who is coming](https://www.ticketfairy.com/features/checkout)

  Show all 42 sources

7. Ticket Fairy [Each fan who comments TICKETS gets a ticket link](https://www.ticketfairy.com/features/social-media/comment-replies-and-follower-presales)
8. Chatfuel Channels "Every channel — WhatsApp, Instagram, Facebook, TikTok, and your website"  [chatfuel.com/docs/billing/chatfuel-plans-and-pricing](https://chatfuel.com/docs/billing/chatfuel-plans-and-pricing), read on 17 October 2026.
9. Manychat Channels "Seamlessly integrate Facebook Messenger, Instagram, WhatsApp, TikTok, Telegram, SMS, and Email"  [help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview](https://help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20251017071218/https://help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview)
10. Chatfuel AI answers from your own pages "The AI answers from your Knowledge Base, so every reply is about your business."  [chatfuel.com/website](https://chatfuel.com/website), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260903160927/https://chatfuel.com/website)
11. Manychat AI answers from your own pages "At the moment, the Knowledge Base supports two types of content: text and public links."  [help.manychat.com/hc/en-us/articles/25626595060124-Manychat-AI-Knowledge](https://help.manychat.com/hc/en-us/articles/25626595060124-Manychat-AI-Knowledge), read on 17 October 2026.
12. Chatfuel Knows your events without setup "Every Chatfuel plan is two things at once: a subscription that gives you the platform, and a wallet — a balance in US dollars that covers what you actually use." Where we looked: chatfuel.com sitemap-0.xml and sitemap-1.xml (product, use-case and industry pages), chatfuel.com/docs sitemap (all help-center sections: ai-features, catalog, calendar, payments, integrations, public-api), chatfuel.com/pricing; searched page titles and text for "event", "ticket", "concert", "festival"; the pricing page.  [chatfuel.com/docs/billing/chatfuel-plans-and-pricing](https://chatfuel.com/docs/billing/chatfuel-plans-and-pricing), read on 17 October 2026.
13. Manychat Knows your events without setup "$39/month (monthly subscription)" Where we looked: help.manychat.com help-center article index (all 200 en-us articles via the help center API) and help-center search for "eventbrite", "ticket", "concert"; plan articles; AI Knowledge article (sources are text and public links only, E12).; the pricing page.  [help.manychat.com/hc/en-us/articles/25800228332572-Pro-plan](https://help.manychat.com/hc/en-us/articles/25800228332572-Pro-plan), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260926200222/https://help.manychat.com/hc/en-us/articles/25800228332572-Pro-plan)
14. Chatfuel Hands a fan to a person "Your AI agent answers first and hands the chat to your team when a person is needed, with the full history and a short summary."  [chatfuel.com/live-chat](https://chatfuel.com/live-chat), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260518154542/https://chatfuel.com/live-chat)
15. Manychat Hands a fan to a person "Manage all customer conversations from multiple channels in one unified inbox."  [help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview](https://help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20251017071218/https://help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview)
16. Chatfuel Sells tickets inside the chat "No. Chatfuel does not offer built-in payment gateway integrations. You cannot connect Stripe, PayPal, or any other payment processor directly to the platform."  [chatfuel.com/docs/payments/how-to-connect-payments](https://chatfuel.com/docs/payments/how-to-connect-payments), read on 17 October 2026.
17. Manychat Sells tickets inside the chat "lets you create a seamless checkout experience directly within Facebook Messenger and Instagram Direct Messages (DMs)"  [help.manychat.com/hc/en-us/articles/14281189285276-How-to-use-the-Buy-Button-on-Facebook-Messenger-and-Instagram-DM](https://help.manychat.com/hc/en-us/articles/14281189285276-How-to-use-the-Buy-Button-on-Facebook-Messenger-and-Instagram-DM), read on 17 October 2026.
18. Chatfuel Keyword and comment automations "Keywords work on comments, Story replies, ig.me and m.me links, and ads that open a chat on WhatsApp, Instagram, Messenger, or TikTok."  [chatfuel.com/keywords](https://chatfuel.com/keywords), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260610220159/https://chatfuel.com/keywords)
19. Manychat Keyword and comment automations "Auto-DM Links from comments allow you to automatically reply to Instagram comments and manage key interactions effortlessly."  [help.manychat.com/hc/en-us/articles/16654065283100-Quick-Automation-Auto-DM-links-from-comments](https://help.manychat.com/hc/en-us/articles/16654065283100-Quick-Automation-Auto-DM-links-from-comments), read on 17 October 2026.
20. Chatfuel Messages many fans at once "A broadcast list lets you send a message to multiple contacts at once, even if their 24-hour messaging window has expired."  [chatfuel.com/docs/whatsapp/how-to-create-a-broadcast-list](https://chatfuel.com/docs/whatsapp/how-to-create-a-broadcast-list), read on 17 October 2026.
21. Manychat Messages many fans at once "deliver timely, personalized messages at scale across multiple channels like Facebook, WhatsApp, Telegram, Email and SMS"  [help.manychat.com/hc/en-us/articles/14281228205212-Broadcasting-in-Manychat-Connecting-with-your-audience-at-scale](https://help.manychat.com/hc/en-us/articles/14281228205212-Broadcasting-in-Manychat-Connecting-with-your-audience-at-scale), read on 17 October 2026.
22. Chatfuel Sells tickets in the same system "The festival team worked with an automation expert to build a chatbot that served as a referral and ticketing system." Where we looked: chatfuel.com sitemap-0.xml and sitemap-1.xml (product, use-case and industry pages), chatfuel.com/docs sitemap (all help-center sections: ai-features, catalog, calendar, payments, integrations, public-api), chatfuel.com/pricing; searched page titles and text for "event", "ticket", "concert", "festival".  [chatfuel.com/success-stories/berg-birwinken-entertainment](https://chatfuel.com/success-stories/berg-birwinken-entertainment), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260310071314/https://chatfuel.com/success-stories/berg-birwinken-entertainment)
23. Manychat Sells tickets in the same system "$39/month (monthly subscription)" Where we looked: help.manychat.com help-center article index (all 200 en-us articles via the help center API) and help-center search for "ticket", "eventbrite", "concert"; Buy Button and Selling products via Inbox articles.; the pricing page.  [help.manychat.com/hc/en-us/articles/25800228332572-Pro-plan](https://help.manychat.com/hc/en-us/articles/25800228332572-Pro-plan), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260926200222/https://help.manychat.com/hc/en-us/articles/25800228332572-Pro-plan)
24. Manychat The Free plan costs $0 and includes up to 25 Active Contacts per month. "It’s completely free ($0) and includes up to 25 Active Contacts per month, making it a great option for testing and experimenting."  [help.manychat.com/hc/en-us/articles/25800197498652-Free-plan](https://help.manychat.com/hc/en-us/articles/25800197498652-Free-plan), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260926201616/https://help.manychat.com/hc/en-us/articles/25800197498652-Free-plan)
25. Manychat The Pro plan costs $39 per month billed monthly and includes up to 2,500 Active Contacts per month. "$39/month (monthly subscription)"  [help.manychat.com/hc/en-us/articles/25800228332572-Pro-plan](https://help.manychat.com/hc/en-us/articles/25800228332572-Pro-plan), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260926200222/https://help.manychat.com/hc/en-us/articles/25800228332572-Pro-plan)
26. Chatfuel The Business plan is US$18 per month billed yearly (US$216 per year) with US$20 of AI credits per month. "Business For teams ready to sell and support with AI. US$18 per month Billed yearly, US$216/year US$20 AI credits / mo"  [chatfuel.com/pricing](https://chatfuel.com/pricing), read on 17 October 2026.
27. Manychat On the Free plan a Powered by Manychat branding message appears on first contact; paid plans remove it. "branding message will appear. To remove this message, you’ll need to upgrade to one of our paid plans."  [help.manychat.com/hc/en-us/articles/25800197498652-Free-plan](https://help.manychat.com/hc/en-us/articles/25800197498652-Free-plan), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260926201616/https://help.manychat.com/hc/en-us/articles/25800197498652-Free-plan)
28. Chatfuel A 7-day free trial includes the full product and US$15 in credits. "The free 7-day trial gives you the full product plus $15 in credits to spend on AI and messaging."  [chatfuel.com/docs/billing/chatfuel-plans-and-pricing](https://chatfuel.com/docs/billing/chatfuel-plans-and-pricing), read on 17 October 2026.
29. Manychat Buy Button item prices range up to 100 USD or the equivalent in another currency. "The maximum item price is 100 USD or the equivalent amount in another currency."  [help.manychat.com/hc/en-us/articles/14281189285276-How-to-use-the-Buy-Button-on-Facebook-Messenger-and-Instagram-DM](https://help.manychat.com/hc/en-us/articles/14281189285276-How-to-use-the-Buy-Button-on-Facebook-Messenger-and-Instagram-DM), read on 17 October 2026.
30. Chatfuel Chatfuel has no built-in payment gateway; the AI can share a payment link from your own provider or check receipt images. "No. Chatfuel does not offer built-in payment gateway integrations. You cannot connect Stripe, PayPal, or any other payment processor directly to the platform."  [chatfuel.com/docs/payments/how-to-connect-payments](https://chatfuel.com/docs/payments/how-to-connect-payments), read on 17 October 2026.
31. Chatfuel WhatsApp, Instagram, Facebook Messenger, TikTok and a website chat widget "Every channel — WhatsApp, Instagram, Facebook, TikTok, and your website"  [chatfuel.com/docs/billing/chatfuel-plans-and-pricing](https://chatfuel.com/docs/billing/chatfuel-plans-and-pricing), read on 17 October 2026.
32. Manychat Instagram, TikTok, Facebook Messenger, Telegram, WhatsApp, SMS and Email "Seamlessly integrate Facebook Messenger, Instagram, WhatsApp, TikTok, Telegram, SMS, and Email"  [help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview](https://help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20251017071218/https://help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview)
33. Manychat Auto-DM Links from comments replies automatically to Instagram post and reel comments with a DM. "Auto-DM Links from comments allow you to automatically reply to Instagram comments and manage key interactions effortlessly."  [help.manychat.com/hc/en-us/articles/16654065283100-Quick-Automation-Auto-DM-links-from-comments](https://help.manychat.com/hc/en-us/articles/16654065283100-Quick-Automation-Auto-DM-links-from-comments), read on 17 October 2026.
34. Chatfuel Each Instagram comment source supports up to 30 custom automations, each with up to 50 keywords and separate public and private replies. "On top of the base, each source takes up to 30 custom automations — named rules for specific cases."  [chatfuel.com/docs/instagram/instagram-comment-autoreply](https://chatfuel.com/docs/instagram/instagram-comment-autoreply), read on 17 October 2026.
35. Manychat When AI has no answer to a question, AI Replies can assign the conversation to a team member or group. "If AI can’t answer a question, you can have it assign the conversation to a real person"  [help.manychat.com/hc/en-us/articles/23018283889180-Manychat-AI-Replies](https://help.manychat.com/hc/en-us/articles/23018283889180-Manychat-AI-Replies), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260926201813/https://help.manychat.com/hc/en-us/articles/23018283889180-Manychat-AI-Replies)
36. Chatfuel The Public API exports contacts to CSV by segment or by list of contact IDs. "Export by segment; pass an empty attributes list to export all attributes."  [chatfuel.com/docs/public-api/contacts](https://chatfuel.com/docs/public-api/contacts), read on 17 October 2026.
37. Manychat Data Collection responses download as CSV; all contact data can be exported through the Google Sheets integration or an External Request. "you'll see the Export .csv option"  [help.manychat.com/hc/en-us/articles/14281439451036-How-to-export-contacts-data](https://help.manychat.com/hc/en-us/articles/14281439451036-How-to-export-contacts-data), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20251017082108/https://help.manychat.com/hc/en-us/articles/14281439451036-How-to-export-contacts-data)
38. Chatfuel Pricing "Every Chatfuel plan is two things at once: a subscription that gives you the platform, and a wallet — a balance in US dollars that covers what you actually use."  [chatfuel.com/docs/billing/chatfuel-plans-and-pricing](https://chatfuel.com/docs/billing/chatfuel-plans-and-pricing), read on 17 October 2026.
39. Manychat Pricing "$39/month (monthly subscription)"  [help.manychat.com/hc/en-us/articles/25800228332572-Pro-plan](https://help.manychat.com/hc/en-us/articles/25800228332572-Pro-plan), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260926200222/https://help.manychat.com/hc/en-us/articles/25800228332572-Pro-plan)
40. Chatfuel Files uploaded at registration are extracted into a structured Knowledge Base that the AI answers from. "the information from your files is extracted and saved directly into your Knowledge Base — the structured data that powers Fuely AI ."  [chatfuel.com/docs/ai-features/how-to-manage-uploaded-company-information](https://chatfuel.com/docs/ai-features/how-to-manage-uploaded-company-information), read on 17 October 2026.
41. Chatfuel Wallet charges are itemized on the billing page by day and by type. "Every charge is itemised on your billing page by day and by type, so you can see exactly what your traffic cost you and where it went."  [chatfuel.com/docs/billing/how-your-wallet-and-credits-work](https://chatfuel.com/docs/billing/how-your-wallet-and-credits-work), read on 17 October 2026.
42. Manychat Manychat Inbox manages conversations from multiple channels in one inbox with automatic assignment rules. "assign conversations automatically, and set rules to distribute workload efficiently"  [help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview](https://help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20251017071218/https://help.manychat.com/hc/en-us/articles/14281071969820-Manychat-Inbox-overview)

Updated 17 October 2026: First published.

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