---
title: "Tessitura vs Ticketsolve: fees and features compared (2026)"
description: "Tessitura and Ticketsolve side by side for event organizers: fees, features and who each suits. Checked March 2026."
canonical: "https://www.ticketfairy.com/compare/ticketing/tessitura-vs-ticketsolve"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Compare](https://www.ticketfairy.com/compare)
3. [Ticketing platforms](https://www.ticketfairy.com/compare/ticketing)
4. Tessitura vs Ticketsolve

# Tessitura vs Ticketsolve

Both are box office systems for arts and cultural venues with seat maps, payment plans and offline scanning, and neither publishes a price; they differ in how they are run, who processes the payments and when the takings arrive.

  [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ticketing-tessitura-vs-ticketsolve) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

Ticket Fairy publishes this comparison and also sells event ticketing and event management software. [How we compare platforms](https://www.ticketfairy.com/compare/methodology)

- **8 of 11** of the things you need, confirmed on the published pages of Tessitura
- **7 of 11** of the things you need, confirmed on the published pages of Ticketsolve
- **3** things you get only on Ticket Fairy here

## The short answer

Which should you choose?

### Tessitura suits you if you need

- Tessitura manages every step of giving, from quick online gifts and event contributions to long-term planned pledges and their acknowledgment.[1](#source-1)
- Tessitura never charges transaction fees to the organization or its buyers, and the organization keeps 100% of any fees it chooses to charge.[2](#source-2)

### Ticketsolve suits you if you need

- Ticketsolve works exclusively with the arts and cultural sector across the UK and Ireland.[3](#source-3)
- Ticketsolve Pay pays online and phone takings out on a T+1 basis.[4](#source-4)

Choose Tessitura if your organization manages donor pledges and their acknowledgment in the same database as ticketing and wants no transaction fees. Choose Ticketsolve if you run an arts venue in the UK or Ireland and want your online and phone takings paid out the next day.

## Why event teams choose Ticket Fairy

Why do theaters and arts venues choose Ticket Fairy over both Tessitura and Ticketsolve?

You see one published ticketing fee with card processing included instead of waiting for a license quote. Your fans can resell at face value to the next person on your waiting list, and Fai can answer questions and make changes once you approve.

### Only on Ticket Fairy

- **Resale and transfers** Your fans can resell and transfer tickets at face value, with a waiting list [5](#source-5)
- **Sells through AI assistants** Your buyers can find and buy your tickets inside the AI assistants you choose [6](#source-6)
- **AI assistant** Fai can answer questions and make changes once you approve [7](#source-7)

- Ticket Fairy publishes its standard ticketing fee for each country it serves on its pricing page, with card processing included.[8](#source-8)
- Your buyers' ticketing fee includes card processing and customer service for your buyers.[8](#source-8)
- Your fans can resell and transfer tickets at face value, and each returned ticket is offered to the next fan on your waiting list.[5](#source-5)
- Fai can answer questions and make changes once you approve.[7](#source-7)

  [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ticketing-tessitura-vs-ticketsolve) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

[Tessitura vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-tessitura) [Ticketsolve vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-ticketsolve)

## What each platform does for your event

What does each of Tessitura and Ticketsolve do?

### How do both tools and Ticket Fairy compare on what your event needs?

     Each platform's count, in words

- **Ticket Fairy** includes 11 of 11 things you need.
- **Tessitura** includes 8 of 11 things you need.
- **Ticketsolve** includes 7 of 11 things you need.

Ticket Fairy includes 11 of these 11 things you need, on any plan.

| What you need | Tessitura | Ticketsolve |
| --- | --- | --- |
| Money |  |  |
| Fees | Tessitura charges no transaction fees to the organization or its buyers, and the organization keeps 100% of any fees it chooses to charge [9](#source-9) | Not found in Ticketsolve's public documentation[10](#source-10) No Ticketsolve per-ticket fee published; organizers set their own booking charges and fees |
| When you are paid | Card payments settle to the organization through Tessitura Merchant Services or another payment partner [11](#source-11) | Ticketsolve Pay: online and phone takings paid out T+1, gross with no fees deducted [12](#source-12) |
| Selling |  |  |
| Reserved seating | Included[13](#source-13) Seated and capacity-controlled venues of any layout, with no limit on the number of seat maps and best-seat selection at the buyer's price point | Included[14](#source-14) Seat Map Designer to build and edit custom seating plans |
| Payment plans | Included[15](#source-15) Payment plans for subscriptions and group orders, and group orders saved with only a deposit | Included[16](#source-16) Installment plans on ticket prices, with no additional fees |
| Resale and transfers | Not found in Tessitura's public documentation[17](#source-17) We did not find fan-to-fan resale in Tessitura's public documentation | Not found in Ticketsolve's public documentation[18](#source-18) No fan-to-fan resale or ticket transfer documented; Exchange Tool and resale of refunded tickets |
| Event website or checkout on your site | Included[19](#source-19) TN Express Web (TNEW), a white-label e-commerce site for tickets, memberships, donations and more, or a custom site built on the Tessitura API | Included[20](#source-20) Ticketsolve booking pages, which can be embedded on your own site by iframe |
| Sells through AI assistants | Not found in Tessitura's public documentation[21](#source-21) Buying inside an AI assistant was not found in Tessitura's public documentation | Not found in Ticketsolve's public documentation[22](#source-22) Buying inside an AI assistant was not found in their public documentation |
| Running the event |  |  |
| Door scanning | Included[23](#source-23) Handheld and contactless scanning of tickets and membership cards, with an offline mode that uploads attendance later | Included[24](#source-24) Browser-based Check-in App with camera or scanner mode and offline mode |
| Marketing tools | Included[25](#source-25) Segmented lists, promotions and member pre-sales, with email campaigns sent through integrated email marketing partners | Included[26](#source-26) Built-in email campaigns, segmentation, automations, promotion codes and Mailchimp sync |
| Your buyer data | Included[27](#source-27) One CRM database for every ticket, gift and membership, with unlimited custom reports through standard SQL tools | Included[28](#source-28) Your Reports data downloads as CSV |
| AI assistant | Not found in Tessitura's public documentation[29](#source-29) We did not find an AI assistant for organizations in Tessitura's public documentation | Not found in Ticketsolve's public documentation[30](#source-30) No AI assistant for organizers documented |

## What else should you know about Tessitura and Ticketsolve?

    How do Tessitura and Ticketsolve price their box office systems?  Neither publishes a price. Tessitura prices a license on request and says it never charges transaction fees to you or your buyers. Ticketsolve prices with a single charge tailored to your organization, given as an estimate, with no upfront onboarding or migration fees. [31](#source-31) [2](#source-2) [32](#source-32) [33](#source-33)    When do Tessitura and Ticketsolve pay out your takings?  Ticketsolve Pay pays your online and phone takings out on a T+1 basis. Tessitura's card payments settle to you through Tessitura Merchant Services or another payment partner, and its public pages do not give a payout time. [4](#source-4) [34](#source-34)    How do Tessitura and Ticketsolve handle fundraising and memberships?  Both cover them. Tessitura manages giving from quick online gifts to long-term pledges and their acknowledgment, and runs unlimited membership programs with digital membership cards. Ticketsolve lists Fundraising among its platform features, manages sales, memberships and customer service in one place, and its Exchange Tool lets customers swap tickets for donations. [1](#source-1) [35](#source-35) [36](#source-36) [37](#source-37) [38](#source-38)    Can buyers pick seats and pay in installments on Tessitura and Ticketsolve?  Yes, on both. Tessitura manages seated venues with no limit on seat maps and offers payment plans for subscriptions and group orders. Ticketsolve has a Seat Map Designer and sells ticket prices in installments with no additional fees. [39](#source-39) [40](#source-40) [41](#source-41) [42](#source-42)    Do Tessitura and Ticketsolve scan tickets offline?  Yes, both do. Tessitura's scanners have an offline mode that uploads attendance data later, and Ticketsolve's browser-based Check-in App also has an offline mode. [43](#source-43) [44](#source-44)    Where do Tessitura and Ticketsolve work?  Ticketsolve works only with the arts and cultural sector across the UK and Ireland. Tessitura is used by more than 800 arts and cultural organizations, including Sadler's Wells in London and the Abbey Theater in Dublin. [3](#source-3) [45](#source-45) [46](#source-46) [47](#source-47)

## How each platform is priced

How are Tessitura and Ticketsolve priced?

Tessitura:  License price not published; Tessitura charges no transaction fees to the organization or its buyers, and the API and yearly new releases are included.[48](#source-48)

Ticketsolve:  Single-charge license tailored to each organization, with all features, unlimited users, events and customers; price given as an estimate on request, optional paid extras[49](#source-49)

## Where each platform wins

Where does each one win?

### Tessitura

- Tessitura is a not-for-profit, member-owned cooperative that works mainly with non-profit arts and cultural organizations.[50](#source-50)
- The Tessitura API is included with the license at no additional charge.[51](#source-51)
- Group orders can change size at any time, be saved with only a deposit and check in with a single barcode for the whole order.[52](#source-52)

### Ticketsolve

- Ticketsolve says its booking journey complies with WCAG 2.2 AA.[53](#source-53)
- Ticketsolve says there are no upfront onboarding or migration fees.[33](#source-33)
- The Exchange Tool lets customers swap tickets for donations, refunds, new dates or credit vouchers.[38](#source-38)

## More comparisons for your team

What else are you comparing?

- [Tessitura vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-tessitura)
- [Ticketsolve vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-ticketsolve)
- [Tessitura alternatives](https://www.ticketfairy.com/compare/ticketing/tessitura-alternatives)
- [Ticketing platforms in the United States](https://www.ticketfairy.com/compare/ticketing/united-states)
- [Ticketing platforms in the United Kingdom](https://www.ticketfairy.com/compare/ticketing/united-kingdom)
- [Ticketing platforms in Ireland](https://www.ticketfairy.com/compare/ticketing/ireland)
- [Ticketing platforms in Australia](https://www.ticketfairy.com/compare/ticketing/australia)
- [Ticketing platforms in Canada](https://www.ticketfairy.com/compare/ticketing/canada)
- [Best ticketing platforms for festivals](https://www.ticketfairy.com/compare/ticketing/best-ticketing-platforms-for-festivals)
- [Best ticketing platforms for nightclubs and club nights](https://www.ticketfairy.com/compare/ticketing/best-ticketing-platforms-for-nightclubs-and-club-nights)
- [Questions about ticketing platforms](https://www.ticketfairy.com/compare/ticketing/questions)
- [Ticketing platforms compared](https://www.ticketfairy.com/compare/ticketing)

Every fact about another company comes from its own published pages, quoted word for word. Where we did not find something in those pages, we say exactly that. [How we compare platforms](https://www.ticketfairy.com/compare/methodology)

  Show all 53 sources

1. Tessitura Tessitura manages every step of giving, from quick online gifts and event contributions to long-term planned pledges and their acknowledgment. "From quick online gifts to special event contributions to long-term planned pledges, Tessitura has the tools to manage every step of the contribution life cycle from entry to acknowledgement."  [www.tessitura.com/features](https://www.tessitura.com/features), read on 19 October 2026.
2. Tessitura Tessitura never charges transaction fees to the organization or its buyers, and the organization keeps 100% of any fees it chooses to charge. "Keep 100% of any fees you choose to charge."  [www.tessitura.com/features/online-and-mobile-solutions](https://www.tessitura.com/features/online-and-mobile-solutions), read on 19 October 2026.
3. Ticketsolve Ticketsolve works exclusively with the arts and cultural sector across the UK and Ireland. "working exclusively with the arts and cultural sector across the UK and Ireland"  [ticketsolve.com/about](https://ticketsolve.com/about), read on 9 March 2026. [Archived copy](https://web.archive.org/web/20260309115228/https://ticketsolve.com/about)
4. Ticketsolve Ticketsolve Pay pays online and phone takings out on a T+1 basis. "Your online and phone takings are paid out on a T+1 basis, meaning funds land in your bank account the day after the transaction."  [ticketsolve.zendesk.com/hc/en-us/articles/39832838662292-FAQs-Ticketsolve-Pay](https://ticketsolve.zendesk.com/hc/en-us/articles/39832838662292-FAQs-Ticketsolve-Pay), read on 17 October 2026.
5. Ticket Fairy [Spare tickets reach fans at face value](https://www.ticketfairy.com/features/orders-refunds-and-resale/resale-transfers-and-waiting-lists)
6. Ticket Fairy [Guide: Choose which AI assistants sell your tickets](https://www.ticketfairy.com/guides/choose-which-ai-assistants-sell-your-tickets)
7. Ticket Fairy [Fai gets your ticketing jobs done when you ask](https://www.ticketfairy.com/features/fai)
8. Ticket Fairy [Ticket Fairy pricing](https://www.ticketfairy.com/pricing)
9. Tessitura Fees "Tessitura never charges any transaction fees to you or your customers."  [www.tessitura.com/features/online-and-mobile-solutions](https://www.tessitura.com/features/online-and-mobile-solutions), read on 19 October 2026.
10. Ticketsolve Fees "it is possible to set up visible or hidden per-ticket Booking Charges, as well as being able to set per-ticket or per-cart Booking Fees" Where we looked: https://ticketsolve.com/pricing; https://ticketsolve.com/features/ticketsolve-pay; ticketsolve.zendesk.com help center: full text of all 634 en-us articles from the public Help Center API, searched for 'fee', 'booking charge', 'commission', 'per ticket'.  [ticketsolve.zendesk.com/hc/en-us/articles/209681753-Setting-up-Booking-Charges-and-Fees](https://ticketsolve.zendesk.com/hc/en-us/articles/209681753-Setting-up-Booking-Charges-and-Fees), read on 17 October 2026.
11. Tessitura When you are paid "Streamline the transaction chain between Tessitura and your bank account."  [www.tessitura.com/features/payment-processing](https://www.tessitura.com/features/payment-processing), read on 19 October 2026.
12. Ticketsolve When you are paid "Your online and phone takings are paid out on a T+1 basis, meaning funds land in your bank account the day after the transaction."  [ticketsolve.zendesk.com/hc/en-us/articles/39832838662292-FAQs-Ticketsolve-Pay](https://ticketsolve.zendesk.com/hc/en-us/articles/39832838662292-FAQs-Ticketsolve-Pay), read on 17 October 2026.
13. Tessitura Reserved seating "Building blocks to manage capacity and seating in any space with no limitation on the number of maps you can create"  [www.tessitura.com/features/ticketing-admissions](https://www.tessitura.com/features/ticketing-admissions), read on 19 October 2026.
14. Ticketsolve Reserved seating "Seat Map Designer Build and edit custom seating plans"  [ticketsolve.com/features/ticketing](https://ticketsolve.com/features/ticketing), read on 18 September 2026. [Archived copy](https://web.archive.org/web/20260918010533/https://ticketsolve.com/features/ticketing)
15. Tessitura Payment plans "Payment plans make it easier for your customers to plan their investment in your programming"  [www.tessitura.com/features/ticketing-admissions](https://www.tessitura.com/features/ticketing-admissions), read on 19 October 2026.
16. Ticketsolve Payment plans "allowing them to pay for an event or workshop in instalments instead of the full amount at the time of booking."  [ticketsolve.zendesk.com/hc/en-us/articles/13043571096980-How-to-set-up-Installment-plans-for-tickets](https://ticketsolve.zendesk.com/hc/en-us/articles/13043571096980-How-to-set-up-Instalment-plans-for-tickets), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20251013063856/https://ticketsolve.zendesk.com/hc/en-us/articles/13043571096980-How-to-set-up-Instalment-plans-for-tickets)
17. Tessitura Resale and transfers "Apply gift certificates or on-account funds from past cancelled events" Where we looked: tessitura.com public pages read in full on 2026-10-19: home, About, Features, Ticketing & Admissions, Payment Processing, Ticket Scanning & Access Control, Digital & E-commerce, Marketing, Unified CRM, Fundraising, Memberships, Business Insights, Theater market page, Getting Started and Contact; documentation and community pages need a member login and were not read..  [www.tessitura.com/features/ticketing-admissions](https://www.tessitura.com/features/ticketing-admissions), read on 19 October 2026.
18. Ticketsolve Resale and transfers "offer customers the option to pick whether they want to exchange their tickets for donations, refunds, rescheduled dates of the same show, or credit vouchers." Where we looked: https://ticketsolve.com/features/ticketing; ticketsolve.zendesk.com help center: full text of all 634 en-us articles from the public Help Center API, searched for 'resale', 'resell', 'transfer', 'swap'.  [ticketsolve.zendesk.com/hc/en-us/articles/360040747912-How-to-use-the-Exchange-Tool](https://ticketsolve.zendesk.com/hc/en-us/articles/360040747912-How-to-use-the-Exchange-Tool), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20250621041740/https://ticketsolve.zendesk.com/hc/en-us/articles/360040747912-How-to-use-the-Exchange-Tool)
19. Tessitura Event website or checkout on your site "TN Express Web (TNEW) is e-commerce designed for your customers."  [www.tessitura.com/features/online-and-mobile-solutions](https://www.tessitura.com/features/online-and-mobile-solutions), read on 19 October 2026.
20. Ticketsolve Event website or checkout on your site "we have developed an iframe integration that allows this seamlessly."  [ticketsolve.zendesk.com/hc/en-us/articles/209966763-Integrating-your-website-with-Ticketsolve-using-iframes](https://ticketsolve.zendesk.com/hc/en-us/articles/209966763-Integrating-your-website-with-Ticketsolve-using-iframes), read on 17 October 2026.
21. Tessitura Sells through AI assistants "Everything you need in one system" Where we looked: tessitura.com public pages read in full on 2026-10-19: home, About, Features, Ticketing & Admissions, Payment Processing, Ticket Scanning & Access Control, Digital & E-commerce, Marketing, Unified CRM, Fundraising, Memberships, Business Insights, Theater market page, Getting Started and Contact; documentation and community pages need a member login and were not read..  [www.tessitura.com/features](https://www.tessitura.com/features), read on 19 October 2026.
22. Ticketsolve Sells through AI assistants "could AI chat bots be a solution?" Where we looked: ticketsolve.zendesk.com public Help Center API: full text of all 634 en-us articles searched for "ChatGPT", "OpenAI", "Gemini", "Perplexity", "Copilot", "MCP", "agentic", "AI assistant", "AI agent", "Claude", "LLM": no hits; full text of all 185 ticketsolve.com sitemap URLs (features, case studies, episodes, whitepapers, webinars) searched for the same terms: only a prompt-writing whitepaper mentions an AI agent..  [ticketsolve.com/case-studies/ai-for-operational-efficiency-exploring-the-benefits-of-chatbots-for-arts-and-culture-organizations](https://ticketsolve.com/case-studies/ai-for-operational-efficiency-exploring-the-benefits-of-chatbots-for-arts-and-culture-organisations), read on 17 October 2026.
23. Tessitura Door scanning "Offline mode lets you scan tickets even without an internet connection, and upload your attendance data to Tessitura later"  [www.tessitura.com/features/access-control](https://www.tessitura.com/features/access-control), read on 19 October 2026.
24. Ticketsolve Door scanning "The Check-in App is browser-based, so you do not need to download any external apps to your scanning device."  [ticketsolve.zendesk.com/hc/en-us/articles/15409775899540-Scanning-with-Ticketsolve-s-Check-in-App](https://ticketsolve.zendesk.com/hc/en-us/articles/15409775899540-Scanning-with-Ticketsolve-s-Check-in-App), read on 17 October 2026.
25. Tessitura Marketing tools "Generate your targeted email lists in Tessitura and use our partners to design and deploy your campaigns."  [www.tessitura.com/features/marketing](https://www.tessitura.com/features/marketing), read on 19 October 2026.
26. Ticketsolve Marketing tools "Plan and send marketing emails within the platform and with full campaign analytics, all in one place."  [ticketsolve.com/features/marketing](https://ticketsolve.com/features/marketing), read on 17 September 2026. [Archived copy](https://web.archive.org/web/20260917230233/https://ticketsolve.com/features/marketing)
27. Tessitura Your buyer data "unlimited number of custom reports to tailor Tessitura to your needs using standard SQL tools"  [www.tessitura.com/features/business-insights](https://www.tessitura.com/features/business-insights), read on 19 October 2026.
28. Ticketsolve Your buyer data "Alternatively, you can download the report data directly as a CSV."  [ticketsolve.zendesk.com/hc/en-us/articles/209690343-How-to-use-Your-Reports](https://ticketsolve.zendesk.com/hc/en-us/articles/209690343-How-to-use-Your-Reports), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20250914001158/https://ticketsolve.zendesk.com/hc/en-us/articles/209690343-How-to-use-Your-Reports)
29. Tessitura AI assistant "Everything you need in one system" Where we looked: tessitura.com public pages read in full on 2026-10-19: home, About, Features, Ticketing & Admissions, Payment Processing, Ticket Scanning & Access Control, Digital & E-commerce, Marketing, Unified CRM, Fundraising, Memberships, Business Insights, Theater market page, Getting Started and Contact; documentation and community pages need a member login and were not read..  [www.tessitura.com/features](https://www.tessitura.com/features), read on 19 October 2026.
30. Ticketsolve AI assistant "See suggested next steps based on live data, from sending reminder emails to adjusting campaigns" Where we looked: https://ticketsolve.com/ (home), /features/ticketing, /features/marketing, /features/crm, /features/data-and-insights, /pricing; ticketsolve.zendesk.com help center: full text of all 634 en-us articles from the public Help Center API, searched for 'AI', 'artificial intelligence', 'machine learning', 'GPT', 'chatbot'.  [ticketsolve.com/features/data-and-insights](https://ticketsolve.com/features/data-and-insights), read on 17 September 2026. [Archived copy](https://web.archive.org/web/20260917230357/https://ticketsolve.com/features/data-and-insights)
31. Tessitura Tessitura does not publish its license price; organizations contact Tessitura to discuss it. "Interested in Tessitura for your organization? Please contact us using the form below on this page"  [www.tessitura.com/about/contact](https://www.tessitura.com/about/contact), read on 19 October 2026.
32. Ticketsolve Ticketsolve prices with a single charge tailored to each organization, given as an estimate rather than a published price. "Ticketsolve offers a transparent, single-charge pricing model, tailored to fit your organisation's specific needs."  [ticketsolve.com/pricing](https://ticketsolve.com/pricing), read on 17 September 2026. [Archived copy](https://web.archive.org/web/20260917230234/https://ticketsolve.com/pricing)
33. Ticketsolve Ticketsolve says there are no upfront onboarding or migration fees. "There are no upfront onboarding or migration fees"  [ticketsolve.com/pricing](https://ticketsolve.com/pricing), read on 17 September 2026. [Archived copy](https://web.archive.org/web/20260917230234/https://ticketsolve.com/pricing)
34. Tessitura Card payments settle to the organization through Tessitura Merchant Services or another payment partner "Streamline the transaction chain between Tessitura and your bank account."  [www.tessitura.com/features/payment-processing](https://www.tessitura.com/features/payment-processing), read on 19 October 2026.
35. Tessitura Organizations can run unlimited membership programs with automated benefits and digital membership cards. "Set up an unlimited number of membership programs, and configure membership levels and rules to suit your needs."  [www.tessitura.com/features](https://www.tessitura.com/features), read on 19 October 2026.
36. Ticketsolve Ticketsolve lists Fundraising among its platform features, alongside Ticketing, Box Office, Marketing and CRM. "Ticketing Box Office Marketing Fundraising CRM"  [ticketsolve.com/](https://ticketsolve.com/), read on 17 September 2026. [Archived copy](https://web.archive.org/web/20260917230357/https://ticketsolve.com/)
37. Ticketsolve Ticketsolve manages sales, memberships and customer service in one place. "manage sales, memberships and customer service, all in one place."  [ticketsolve.com/](https://ticketsolve.com/), read on 17 September 2026. [Archived copy](https://web.archive.org/web/20260917230357/https://ticketsolve.com/)
38. Ticketsolve The Exchange Tool lets customers swap tickets for donations, refunds, new dates or credit vouchers. "offer customers the option to pick whether they want to exchange their tickets for donations, refunds, rescheduled dates of the same show, or credit vouchers."  [ticketsolve.zendesk.com/hc/en-us/articles/360040747912-How-to-use-the-Exchange-Tool](https://ticketsolve.zendesk.com/hc/en-us/articles/360040747912-How-to-use-the-Exchange-Tool), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20250621041740/https://ticketsolve.zendesk.com/hc/en-us/articles/360040747912-How-to-use-the-Exchange-Tool)
39. Tessitura Seated and capacity-controlled venues of any layout, with no limit on the number of seat maps and best-seat selection at the buyer's price point "Building blocks to manage capacity and seating in any space with no limitation on the number of maps you can create"  [www.tessitura.com/features/ticketing-admissions](https://www.tessitura.com/features/ticketing-admissions), read on 19 October 2026.
40. Tessitura Payment plans for subscriptions and group orders, and group orders saved with only a deposit "Payment plans make it easier for your customers to plan their investment in your programming"  [www.tessitura.com/features/ticketing-admissions](https://www.tessitura.com/features/ticketing-admissions), read on 19 October 2026.
41. Ticketsolve Organizers can build and edit custom seating plans with the Seat Map Designer. "Seat Map Designer Build and edit custom seating plans"  [ticketsolve.com/features/ticketing](https://ticketsolve.com/features/ticketing), read on 18 September 2026. [Archived copy](https://web.archive.org/web/20260918010533/https://ticketsolve.com/features/ticketing)
42. Ticketsolve Ticket prices can be sold in installments with no additional fees. "There are no additional fees or external integrations required to take instalment payments."  [ticketsolve.zendesk.com/hc/en-us/articles/13043571096980-How-to-set-up-Installment-plans-for-tickets](https://ticketsolve.zendesk.com/hc/en-us/articles/13043571096980-How-to-set-up-Instalment-plans-for-tickets), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20251013063856/https://ticketsolve.zendesk.com/hc/en-us/articles/13043571096980-How-to-set-up-Instalment-plans-for-tickets)
43. Tessitura Tessitura's scanners keep scanning without an internet connection and upload attendance data later. "Offline mode lets you scan tickets even without an internet connection, and upload your attendance data to Tessitura later"  [www.tessitura.com/features/access-control](https://www.tessitura.com/features/access-control), read on 19 October 2026.
44. Ticketsolve The browser-based Check-in App has an offline mode. "You'll need the device to be connected to the internet before you start using the Offline Mode."  [ticketsolve.zendesk.com/hc/en-us/articles/15409775899540-Scanning-with-Ticketsolve-s-Check-in-App](https://ticketsolve.zendesk.com/hc/en-us/articles/15409775899540-Scanning-with-Ticketsolve-s-Check-in-App), read on 17 October 2026.
45. Tessitura More than 800 arts and cultural organizations use Tessitura. "800+ leading arts & cultural organizations"  [www.tessitura.com/about](https://www.tessitura.com/about), read on 19 October 2026.
46. Tessitura Sadler's Wells in London is among the theaters that use Tessitura. "Sadler's Wells London, UK"  [www.tessitura.com/markets/theatre](https://www.tessitura.com/markets/theatre), read on 19 October 2026.
47. Tessitura The Abbey Theater in Dublin is among the theaters that use Tessitura. "Abbey Theatre Dublin, Ireland"  [www.tessitura.com/markets/theatre](https://www.tessitura.com/markets/theatre), read on 19 October 2026.
48. Tessitura Pricing "Tessitura never charges any transaction fees to you or your customers."  [www.tessitura.com/features/online-and-mobile-solutions](https://www.tessitura.com/features/online-and-mobile-solutions), read on 19 October 2026.
49. Ticketsolve Pricing "Ticketsolve offers a transparent, single-charge pricing model, tailored to fit your organisation's specific needs."  [ticketsolve.com/pricing](https://ticketsolve.com/pricing), read on 17 September 2026. [Archived copy](https://web.archive.org/web/20260917230234/https://ticketsolve.com/pricing)
50. Tessitura Tessitura is a not-for-profit, member-owned cooperative that works mainly with non-profit arts and cultural organizations. "Tessitura works primarily with non-profit arts and cultural organizations"  [www.tessitura.com/markets/theatre](https://www.tessitura.com/markets/theatre), read on 19 October 2026.
51. Tessitura The Tessitura API is included with the license at no additional charge. "Access to the Tessitura API is included with your Tessitura license — no additional charge"  [www.tessitura.com/features/online-and-mobile-solutions](https://www.tessitura.com/features/online-and-mobile-solutions), read on 19 October 2026.
52. Tessitura Group orders can change size at any time, be saved with only a deposit and check in with a single barcode for the whole order. "Streamlined group check-in lets you scan a single barcode for the whole order and update attendance in real time"  [www.tessitura.com/features/ticketing-admissions](https://www.tessitura.com/features/ticketing-admissions), read on 19 October 2026.
53. Ticketsolve Ticketsolve says its booking journey complies with WCAG 2.2 AA. "Fully compliant with WCAG 2.2 AA standards, ensuring an inclusive experience for every customer."  [ticketsolve.com/features/ticketing](https://ticketsolve.com/features/ticketing), read on 18 September 2026. [Archived copy](https://web.archive.org/web/20260918010533/https://ticketsolve.com/features/ticketing)

Updated 19 October 2026: First published.

Tessitura is a trademark of its owner. Ticketsolve is a trademark of its owner. Ticket Fairy is not affiliated with them.

**You choose the tools to start with** You can start with event management or marketing alongside your current ticketing provider. If you decide to move ticketing, our team helps with setup, customer-data imports and training.

## Start free on Ticket Fairy

Sign up without a credit card and build a test event before you commit. Go on sale in minutes when you are ready.

Unlimited events with no monthly fee

Start selling tickets immediately

Tickets, door and website tools on every plan, Free included

   [Create a free account](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ticketing-tessitura-vs-ticketsolve)

No credit card required

---

This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)