--- title: "Gigantic vs Ticket Fairy: fees and features (2026)" description: "See Gigantic and Ticket Fairy side by side: fees, features and what switching takes. Checked October 2026." canonical: "https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-gigantic" --- 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Compare](https://www.ticketfairy.com/compare) 3. [Ticketing platforms](https://www.ticketfairy.com/compare/ticketing) 4. Gigantic vs Ticket Fairy # Gigantic vs Ticket Fairy Gigantic is free for event organizers, with buyers paying booking, transaction and delivery fees that vary by event, and promotes events to more than 900,000 event goers. With Ticket Fairy, you choose who pays one standard booking fee, and you can be paid daily as tickets sell on your own Stripe or Xendit account. [Get started free](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ticketing-ticket-fairy-vs-gigantic) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) Ticket Fairy publishes this comparison and also sells event ticketing and event management software. [How we compare platforms](https://www.ticketfairy.com/compare/methodology) - **10 of 10** of the things you need, included on Ticket Fairy - **8 of 10** of the things you need, confirmed on the published pages of Gigantic - **$4** Ticket Fairy fee on a $40 ticket ## Which should you choose? ### Where Ticket Fairy is stronger - You choose whether buyers pay the booking fee on top of your price or you absorb it.[1](#source-1) - Payouts can arrive daily as tickets sell when you connect your own Stripe or Xendit account, where your country supports it, and money Ticket Fairy processes is paid after the event.[1](#source-1) - You have your own customer list, showing your repeat and lapsed buyers.[2](#source-2) ### Where Gigantic is stronger - Gigantic says its marketing team promotes events to over 900,000 active event goers.[3](#source-3) - Gigantic says its platform is free for organizers to use.[4](#source-4) - Gigantic's customer service team handles incoming ticketing queries from buyers for organizers.[5](#source-5) Choose Ticket Fairy when you want one standard booking fee, ticket money as tickets sell and your own customer list. Choose Gigantic if you want to pay nothing as an event organizer, have its team answer your buyers and reach its 900,000 event goers. ## What would 500 tickets at US$40 cost on Gigantic and on Ticket Fairy? Gigantic does not publish a fee for each ticket, so you see Ticket Fairy's fees worked out and how Gigantic prices. You can enter your ticket price and the number of tickets you expect to sell. | For 500 tickets at $40 | Ticket Fairy | Gigantic | | --- | --- | --- | | Who pays the fee | The buyer, unless you choose to absorb it | Not published | | Fees per ticket | $4 | Not published; quote required | | Buyers pay in total | $22,000 | Not published | | You receive for the tickets | $20,000 | Not published | | Your Pro plan ($20 a month), once the Ticket Fairy fees on these sales come off it | $0 to pay that month | No platform charge to organizers; buyers pay booking, transaction and delivery fees set per event (amounts not published) | Ticket Fairy's standard booking fee is the same on every plan. Each month, Ticket Fairy's fees on your paid tickets come off your next plan bill, up to the plan price. Gigantic's pricing is from [its own pricing page](https://thisis.gigantic.com/), read on 17 October 2026. [See Ticket Fairy pricing](https://www.ticketfairy.com/pricing). ### When does each platform pay you your ticket money? - On your own payment account's schedule **Ticket Fairy** Payouts arrive daily on your own Stripe or Xendit account, or after the event when Ticket Fairy processes your sales [1](#source-1) - Not published **Gigantic** No organizer payout schedule published [6](#source-6) On Ticket Fairy: Payouts arrive daily on your own Stripe or Xendit account, or after the event when Ticket Fairy processes your sales. Sources[1](#source-1) [6](#source-6) ## What do you get from Gigantic and Ticket Fairy when you sell tickets? ### Where does each platform win on what you need? - Included When you are paid Not found - Included AI assistant Not found **8 things you need are the same on both:** Fees, Reserved seating, Payment plans, Resale and transfers, Event website or checkout on your site, Door scanning, Marketing tools, Your buyer data Ticket Fairy includes 2 of these that we did not find in Gigantic's public documentation. | What you need | Ticket Fairy | Gigantic | | --- | --- | --- | | Money | | | | Fees | Included[1](#source-1) Every plan has one standard booking fee, and you choose whether buyers pay it or you absorb it | Included[7](#source-7) Free for organizers; buyers pay a booking fee, a per-order transaction fee and delivery fees that vary by event | | When you are paid | Included[1](#source-1) Payouts arrive daily on your own Stripe or Xendit account, or after the event when Ticket Fairy processes your sales | Not found in Gigantic's public documentation[6](#source-6) No organizer payout schedule published | | Selling | | | | Reserved seating | Included[8](#source-8) Your buyers can pick their own seat on your venue's map | Included[9](#source-9) Seat and pitch picker through a partnership | | Payment plans | Included[10](#source-10) Your buyers can pay for bigger tickets with a deposit now and installments later | Included[11](#source-11) Monthly payment plans over a period set by the organizer | | Resale and transfers | Included[12](#source-12) Your fans can resell and transfer tickets at face value, with a waiting list | Included[13](#source-13) Fan-to-fan resale at face value or less through Twickets partnership | | Event website or checkout on your site | Included[14](#source-14) You get a website for your events, and checkout on your own site | Included[15](#source-15) my.gigantic free branded website builder; white-label listing, checkout page and emails | | Running the event | | | | Door scanning | Included[16](#source-16) Your door team can scan tickets on their own phones | Included[17](#source-17) Gigscan app, accepts third-party barcodes; in-house scanning equipment works with or without Wi-Fi | | Marketing tools | Included[18](#source-18) Email and text campaigns, promo codes and referral rewards promote your events | Included[19](#source-19) Unlimited discount codes, presales, email/SMS on-sale reminders, waiting lists, abandoned-checkout emails, ambassadors, affiliates | | Your buyer data | Included[2](#source-2) You keep your own customer list and see your repeat and lapsed buyers | Included[20](#source-20) GDPR marketing opt-in question added to every event; organizer keeps in touch with opted-in buyers | | AI assistant | Included[21](#source-21) Fai can answer questions and make changes once you approve | Not found in Gigantic's public documentation[22](#source-22) No AI assistant for organizers documented | ## What else should you know about Gigantic and Ticket Fairy? What will Gigantic charge me or my buyers on each ticket?: Gigantic's own pages say it is free for event organizers, and buyers pay a booking fee, a per-order transaction fee and delivery fees that vary by event. On Ticket Fairy, you pay one standard booking fee on every plan and choose whether buyers pay it on top of your price or you absorb it. [23](#source-23) [1](#source-1) Can my buyers choose their seats on Gigantic?: Yes. Gigantic's own pages say buyers can pick their favorite seat or pitch through a partnership. On Ticket Fairy, buyers pick their own seat on your venue's map. [24](#source-24) [8](#source-8) Can my buyers pay in installments on Gigantic?: Yes. Gigantic's own pages describe monthly payment plans over a period you set. On Ticket Fairy, buyers can pay for bigger tickets with a deposit now and the rest in installments. [25](#source-25) [10](#source-10) If a fan is unable to come, can they resell or pass on their ticket on Gigantic?: Yes. Gigantic's own pages say fans can resell to other fans at face value or less through its Twickets partnership. On Ticket Fairy, fans can resell and transfer tickets at face value, and each returned ticket goes to the next fan on your waiting list. [26](#source-26) [12](#source-12) Can I sell Gigantic tickets on my own website?: Yes. Gigantic's own pages describe my.gigantic, a free branded website builder, plus a white-label listing, checkout page and emails. On Ticket Fairy, you get a website for your events and checkout on your own site. [27](#source-27) [14](#source-14) How does my door team check Gigantic tickets?: Gigantic's own pages describe the Gigscan app, which accepts other vendors' barcodes, and in-house scanning equipment that works with or without Wi-Fi. On Ticket Fairy, your door team scans tickets on their own phones. [28](#source-28) [16](#source-16) What does Gigantic give me to sell more tickets?: Gigantic's own pages list unlimited discount codes, presales, email and SMS on-sale reminders, waiting lists, abandoned-checkout emails, ambassadors and affiliates. On Ticket Fairy, you can promote your events with email and text campaigns, promo codes and referral rewards. [29](#source-29) [18](#source-18) Do I keep my buyers' details on Gigantic?: Yes. Gigantic's own pages say every event asks buyers a GDPR marketing opt-in question, so you can keep in touch with those who opt in. On Ticket Fairy, you keep your own customer list and can see your repeat and lapsed buyers before your next on-sale. [30](#source-30) [2](#source-2) Do I pay Gigantic anything to sell tickets?: No. Gigantic's own pages say it makes no platform charge to event organizers, and buyers pay booking, transaction and delivery fees set for each event. [31](#source-31) ## What else are you comparing? - [Skiddle vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-skiddle) - [Billetto vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-billetto) - [WeGotTickets vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-wegottickets) - [Ticketsolve vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-ticketsolve) - [Ticketing platforms in the United Kingdom](https://www.ticketfairy.com/compare/ticketing/united-kingdom) - [Best ticketing platforms for festivals](https://www.ticketfairy.com/compare/ticketing/best-ticketing-platforms-for-festivals) - [Best ticketing platforms for nightclubs and club nights](https://www.ticketfairy.com/compare/ticketing/best-ticketing-platforms-for-nightclubs-and-club-nights) - [Questions about ticketing platforms](https://www.ticketfairy.com/compare/ticketing/questions) - [Ticketing platforms compared](https://www.ticketfairy.com/compare/ticketing) ## Where does each fact come from? Every fact about another company comes from its own published pages, quoted word for word. Where we did not find something in those pages, we say exactly that. [How we compare platforms](https://www.ticketfairy.com/compare/methodology) 1. Ticket Fairy [Your ticket money arrives daily, or after the show](https://www.ticketfairy.com/features/payments-and-payouts/payment-accounts-fees-and-payouts) 2. Ticket Fairy [You find your regulars and win back lapsed buyers](https://www.ticketfairy.com/features/audience-insights/customer-list-and-repeat-buyers) 3. Gigantic Gigantic says its marketing team promotes events to over 900,000 active event goers. "to help you spread the word to over 900,000 active event goers" [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 4. Gigantic Gigantic says its platform is free for organizers to use. "Best of all, our platform is completely FREE for you to use. It will never cost you a penny to use Gigantic as your ticketing partner" [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 5. Gigantic Gigantic's customer service team handles incoming ticketing queries from buyers for organizers. "Our industry leading customer service department can handle all incoming ticketing queries" [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 6. Gigantic When you are paid "Best of all, our platform is completely FREE for you to use. It will never cost you a penny to use Gigantic as your ticketing partner" Where we looked: www.gigantic.com and thisis.gigantic.com return a bot check (HTTP 403) to automated requests on 2026-10-17; read instead: Wayback capture of thisis.gigantic.com (2026-06-21), Wayback capture of www.gigantic.com/terms-and-conditions (2026-06-21), all 11 collections and 109 articles of support.gigantic.com/en/ (searched for payout, settlement, remittance, funds).; the pricing page. [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) Show all 31 sources 7. Gigantic Fees "Best of all, our platform is completely FREE for you to use. It will never cost you a penny to use Gigantic as your ticketing partner" [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 8. Ticket Fairy [Buyers pick their own seat on your venue's map](https://www.ticketfairy.com/features/seating-and-timed-entry/reserved-seating) 9. Gigantic Reserved seating "you can give customers the pick of the venue, allowing them to pick their favourite seat or pitch." [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 10. Ticket Fairy [Fans can buy your biggest tickets with a deposit](https://www.ticketfairy.com/features/payments-and-payouts/payment-plans) 11. Gigantic Payment plans "Break down the ticket price into monthly payments allowing customers the option to spread their cost of their ticket over a time period set by you." [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 12. Ticket Fairy [Spare tickets reach fans at face value](https://www.ticketfairy.com/features/orders-refunds-and-resale/resale-transfers-and-waiting-lists) 13. Gigantic Resale and transfers "Gigantic Tickets has partnered with Twickets, a fan-to-fan resale platform, to facilitate secure resale of tickets at face value or less." [support.gigantic.com/en/articles/567460-which-services-can-i-use-to-resell-the-tickets-i-purchased-on-gigantic-com](https://support.gigantic.com/en/articles/567460-which-services-can-i-use-to-resell-the-tickets-i-purchased-on-gigantic-com), read on 17 October 2026. 14. Ticket Fairy [You can sell tickets right on your event website](https://www.ticketfairy.com/features/website-builder) 15. Gigantic Event website or checkout on your site "creating a completely free branded website to host event listings" [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 16. Ticket Fairy [Your crowd gets in fast on your team's own phones](https://www.ticketfairy.com/features/check-in-and-box-office/door-scanning-and-entry) 17. Gigantic Door scanning "Scan customers into your event via our app. Gigscan supports third party barcodes from other vendors" [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 18. Ticket Fairy [Your buyers sell tickets to their friends](https://www.ticketfairy.com/features/referral-marketing) 19. Gigantic Marketing tools "Track sales or offer discounts via a multi-use or single use code. There is no limit to the discounts and codes you can setup." [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 20. Gigantic Your buyer data "Every event benefits from a GDPR compliant marketing question, added automatically to ensure you can keep in touch with your opted-in customers at any time." [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 21. Ticket Fairy [Fai gets your ticketing jobs done when you ask](https://www.ticketfairy.com/features/fai) 22. Gigantic AI assistant "Best of all, our platform is completely FREE for you to use. It will never cost you a penny to use Gigantic as your ticketing partner" Where we looked: www.gigantic.com and thisis.gigantic.com return a bot check (HTTP 403) to automated requests on 2026-10-17; read instead: Wayback capture of thisis.gigantic.com (2026-06-21) feature list, and support.gigantic.com/en/ (all 109 articles; searched for AI, assistant, automation).; the pricing page. [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 23. Gigantic Free for organizers; buyers pay a booking fee, a per-order transaction fee and delivery fees that vary by event "Best of all, our platform is completely FREE for you to use. It will never cost you a penny to use Gigantic as your ticketing partner" [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 24. Gigantic Seat and pitch picker through a partnership "you can give customers the pick of the venue, allowing them to pick their favourite seat or pitch." [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 25. Gigantic Monthly payment plans over a period set by the organizer "Break down the ticket price into monthly payments allowing customers the option to spread their cost of their ticket over a time period set by you." [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 26. Gigantic Fan-to-fan resale at face value or less through Twickets partnership "Gigantic Tickets has partnered with Twickets, a fan-to-fan resale platform, to facilitate secure resale of tickets at face value or less." [support.gigantic.com/en/articles/567460-which-services-can-i-use-to-resell-the-tickets-i-purchased-on-gigantic-com](https://support.gigantic.com/en/articles/567460-which-services-can-i-use-to-resell-the-tickets-i-purchased-on-gigantic-com), read on 17 October 2026. 27. Gigantic my.gigantic free branded website builder; white-label listing, checkout page and emails "creating a completely free branded website to host event listings" [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 28. Gigantic Gigscan app, accepts third-party barcodes; in-house scanning equipment works with or without Wi-Fi "Scan customers into your event via our app. Gigscan supports third party barcodes from other vendors" [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 29. Gigantic Unlimited discount codes, presales, email/SMS on-sale reminders, waiting lists, abandoned-checkout emails, ambassadors, affiliates "Track sales or offer discounts via a multi-use or single use code. There is no limit to the discounts and codes you can setup." [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 30. Gigantic GDPR marketing opt-in question added to every event; organizer keeps in touch with opted-in buyers "Every event benefits from a GDPR compliant marketing question, added automatically to ensure you can keep in touch with your opted-in customers at any time." [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) 31. Gigantic No platform charge to organizers; buyers pay booking, transaction and delivery fees set per event (amounts not published) "Best of all, our platform is completely FREE for you to use. It will never cost you a penny to use Gigantic as your ticketing partner" [thisis.gigantic.com/](https://thisis.gigantic.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260621022613/https://thisis.gigantic.com/) Updated 17 October 2026: First published. Gigantic is a trademark of its owner. Ticket Fairy is not affiliated with it. **You choose the tools to start with** You can start with event management or marketing alongside your current ticketing provider. If you decide to move ticketing, your account manager helps with setup, customer-data imports and training. ## Start Selling Tickets Online Sign up without a credit card and build a test event before you commit. Go on sale in minutes when you are ready. No monthly subscription required for ticketing Start selling tickets immediately Ticketing tools included in the service fee [Get Started](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ticketing-ticket-fairy-vs-gigantic) No credit card required --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) ยท [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)