---
title: "vivenu vs Ticket Fairy: fees and features (2026)"
description: "See vivenu and Ticket Fairy side by side: fees, features and what switching takes. Checked October 2026."
canonical: "https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-vivenu"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Compare](https://www.ticketfairy.com/compare)
3. [Ticketing platforms](https://www.ticketfairy.com/compare/ticketing)
4. vivenu vs Ticket Fairy

# vivenu vs Ticket Fairy

vivenu runs ticketing for venues, federations and universities, pays ticket money into your own merchant accounts and prices by demo, scaling with your revenue. With Ticket Fairy, every plan has one standard booking fee, and your door team scans on their own phones.

  [Get started free](https://manage.ticketfairy.com/welcome?utm_source=compare&utm_campaign=compare-ticketing-ticket-fairy-vs-vivenu) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

Ticket Fairy publishes this comparison and also sells event ticketing and event management software. [How we compare platforms](https://www.ticketfairy.com/compare/methodology)

- **10 of 10** of the things you need, included on Ticket Fairy
- **8 of 10** of the things you need, confirmed on the published pages of vivenu
- **$4** Ticket Fairy fee on a $40 ticket

## Which should you choose?

### Where Ticket Fairy is stronger

- You choose whether buyers pay the booking fee on top of your price or you absorb it.[1](#source-1)
- Your door team can scan tickets on their own phones.[2](#source-2)
- Payouts can arrive daily as tickets sell when you connect your own Stripe or Xendit account, where your country supports it, and money Ticket Fairy processes is paid after the event.[1](#source-1)

### Where vivenu is stronger

- vivenu offers native white-label resale inside the organizer shop, with organizer-set price ranges, resale windows and fees.[3](#source-3)
- vivenu AI Assistant is available to all vivenu customers inside the platform.[4](#source-4)
- Open Distribution syncs inventory with external marketplaces such as StubHub so a sold seat is removed from all other channels.[5](#source-5)

Choose Ticket Fairy when you want one standard booking fee rather than a demo and quote, daily payouts on your own Stripe or Xendit account and your door team scanning on their own phones. Choose vivenu if you run a large venue or sports organization and want white-label resale, inventory synced with marketplaces such as StubHub and an AI assistant on your sales data.

## What would 500 tickets at US$40 cost on vivenu and on Ticket Fairy?

vivenu does not publish a fee for each ticket, so you see Ticket Fairy's fees worked out and how vivenu prices. You can enter your ticket price and the number of tickets you expect to sell.

| For 500 tickets at $40 | Ticket Fairy | vivenu |
| --- | --- | --- |
| Who pays the fee | The buyer, unless you choose to absorb it | Not published |
| Fees per ticket | $4 | Not published; quote required |
| Buyers pay in total | $22,000 | Not published |
| You receive for the tickets | $20,000 | Not published |
| Your Pro plan ($20 a month), once the Ticket Fairy fees on these sales come off it | $0 to pay that month | Prices not published; personalized demo request. vivenu states its pricing scales with the customer's revenue, and organizers can set their own ticketing fees. |

Ticket Fairy's standard booking fee is the same on every plan. Each month, Ticket Fairy's fees on your paid tickets come off your next plan bill, up to the plan price. vivenu's pricing is from [its own pricing page](https://vivenu.com/custom-solutions-and-backbone), read on 17 October 2026. [See Ticket Fairy pricing](https://www.ticketfairy.com/pricing).

### When does each platform pay you your ticket money?

- On your own payment account's schedule **Ticket Fairy** Payouts arrive daily on your own Stripe or Xendit account, or after the event when Ticket Fairy processes your sales [1](#source-1)
- On your own payment account's schedule **vivenu** Direct payouts to the organizer's own merchant accounts [6](#source-6)

On Ticket Fairy: Payouts arrive daily on your own Stripe or Xendit account, or after the event when Ticket Fairy processes your sales.

Sources[1](#source-1) [6](#source-6)

## What do you get from vivenu and Ticket Fairy when you sell tickets?

### Where does each platform win on what you need?

- Included Fees  Not found
- Included Door scanning  Not found

**8 things you need are the same on both:** When you are paid, Reserved seating, Payment plans, Resale and transfers, Event website or checkout on your site, Marketing tools, Your buyer data, AI assistant

Ticket Fairy includes 2 of these that we did not find in vivenu's public documentation.

| What you need | Ticket Fairy | vivenu |
| --- | --- | --- |
| Money |  |  |
| Fees | Included[1](#source-1) Every plan has one standard booking fee, and you choose whether buyers pay it or you absorb it | Not found in vivenu's public documentation[7](#source-7) No per-ticket or organizer fee rate published; pricing via personalized demo request |
| When you are paid | Included[1](#source-1) Payouts arrive daily on your own Stripe or Xendit account, or after the event when Ticket Fairy processes your sales | Included[6](#source-6) Direct payouts to the organizer's own merchant accounts |
| Selling |  |  |
| Reserved seating | Included[8](#source-8) Your buyers can pick their own seat on your venue's map | Included[9](#source-9) Reserved seating, general admission, timed entry; interactive 2D and 3D seat maps |
| Payment plans | Included[10](#source-10) Your buyers can pay for bigger tickets with a deposit now and installments later | Included[11](#source-11) Payment plans to spread the cost of a membership; buy now pay later partner integrations |
| Resale and transfers | Included[12](#source-12) Your fans can resell and transfer tickets at face value, with a waiting list | Included[13](#source-13) Native white-label resale inside the organizer shop, plus buyer ticket transfers |
| Event website or checkout on your site | Included[14](#source-14) You get a website for your events, and checkout on your own site | Included[15](#source-15) White-label shop on own domain; embeddable checkout and seat map widgets |
| Running the event |  |  |
| Door scanning | Included[2](#source-2) Your door team can scan tickets on their own phones | Not found in vivenu's public documentation[16](#source-16) Not found in current organizer pages; the only description is a 2020 blog post |
| Marketing tools | Included[17](#source-17) Email and text campaigns, promo codes and referral rewards promote your events | Included[18](#source-18) Built-in email campaigns to segments, promo codes, automatic entitlements, tracking pixels |
| Your buyer data | Included[19](#source-19) You keep your own customer list and see your repeat and lapsed buyers | Included[20](#source-20) Organizer owns 100% of data; every fan record and transaction exportable |
| AI assistant | Included[21](#source-21) Fai can answer questions and make changes once you approve | Included[22](#source-22) vivenu AI Assistant for all customers: answers from live sales data, drafts segments and campaigns |

## What else should you know about vivenu and Ticket Fairy?

When do I get my ticket money from vivenu?:  vivenu's own pages say ticket money is paid directly into your own merchant accounts. On Ticket Fairy, you can be paid daily as tickets sell on your own Stripe or Xendit account, so you have ticket money for the bills that fall due before your event, or you can be paid after the show. [23](#source-23) [1](#source-1)

Can my buyers choose their seats on vivenu?:  Yes. vivenu's own pages describe reserved seating, general admission and timed entry, with interactive 2D and 3D seat maps. On Ticket Fairy, buyers pick their own seat on your venue's map. [24](#source-24) [8](#source-8)

Can my buyers pay in installments on vivenu?:  Yes. vivenu's own pages describe payment plans that spread the cost of a membership, and buy now, pay later partner integrations. On Ticket Fairy, buyers can pay for bigger tickets with a deposit now and the rest in installments. [25](#source-25) [10](#source-10)

If a fan is unable to come, can they resell or pass on their ticket on vivenu?:  Yes. vivenu's own pages describe white-label resale inside your own shop, and buyers can transfer tickets. On Ticket Fairy, fans can resell and transfer tickets at face value, and each returned ticket goes to the next fan on your waiting list. [26](#source-26) [12](#source-12)

Can I sell vivenu tickets on my own website?:  Yes. vivenu's own pages describe a white-label shop on your own domain, with checkout and seat map widgets you can embed. On Ticket Fairy, you get a website for your events and checkout on your own site. [27](#source-27) [14](#source-14)

What does vivenu give me to sell more tickets?:  vivenu's own pages list built-in email campaigns to segments, promo codes, automatic entitlements and tracking pixels. On Ticket Fairy, you can promote your events with email and text campaigns, promo codes and referral rewards. [28](#source-28) [17](#source-17)

Do I keep my buyers' details on vivenu?:  Yes. vivenu's own pages say you own 100% of your data, and every fan record and transaction can be exported. On Ticket Fairy, you keep your own customer list and can see your repeat and lapsed buyers before your next on-sale. [29](#source-29) [19](#source-19)

Does vivenu have an AI assistant that helps me run my events?:  Yes. vivenu's own pages say its AI Assistant answers from live sales data and drafts segments and campaigns. On Ticket Fairy, Fai answers your questions about your events and makes changes once you approve them. [30](#source-30) [21](#source-21)

How much does vivenu cost?:  We did not find vivenu's prices on its public pages; you request a personalized demo, and vivenu says its pricing scales with your revenue. [31](#source-31)

## What else are you comparing?

- [Ticketek vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-ticketek)
- [TryBooking vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-trybooking)
- [Megatix vs Ticket Fairy](https://www.ticketfairy.com/compare/ticketing/ticket-fairy-vs-megatix)
- [Ticketing platforms in the United States](https://www.ticketfairy.com/compare/ticketing/united-states)
- [Best ticketing platforms for festivals](https://www.ticketfairy.com/compare/ticketing/best-ticketing-platforms-for-festivals)
- [Best ticketing platforms for nightclubs and club nights](https://www.ticketfairy.com/compare/ticketing/best-ticketing-platforms-for-nightclubs-and-club-nights)
- [Questions about ticketing platforms](https://www.ticketfairy.com/compare/ticketing/questions)
- [Ticketing platforms compared](https://www.ticketfairy.com/compare/ticketing)

## Where does each fact come from?

Every fact about another company comes from its own published pages, quoted word for word. Where we did not find something in those pages, we say exactly that. [How we compare platforms](https://www.ticketfairy.com/compare/methodology)

1. Ticket Fairy [Your ticket money arrives daily, or after the show](https://www.ticketfairy.com/features/payments-and-payouts/payment-accounts-fees-and-payouts)
2. Ticket Fairy [Your crowd gets in fast on your team's own phones](https://www.ticketfairy.com/features/check-in-and-box-office/door-scanning-and-entry)
3. vivenu vivenu offers native white-label resale inside the organizer shop, with organizer-set price ranges, resale windows and fees. "Native, white-label resale inside your shop. No redirects. No confusion."  [vivenu.com/native-resell-platform](https://vivenu.com/native-resell-platform), read on 17 October 2026.
4. vivenu vivenu AI Assistant is available to all vivenu customers inside the platform. "vivenu AI Assistant is available now to all vivenu customers, exclusively inside vivenu."  [vivenu.com/vivenu-ai-assistant](https://vivenu.com/vivenu-ai-assistant), read on 17 October 2026.
5. vivenu Open Distribution syncs inventory with external marketplaces such as StubHub so a sold seat is removed from all other channels. "When a ticket sells on an external marketplace like StubHub or your own shop, it is immediately removed from all other platforms to prevent double selling."  [vivenu.com/open-distribution](https://vivenu.com/open-distribution), read on 17 October 2026.
6. vivenu When you are paid "direct payouts to their own merchant accounts."  [vivenu.com/blog/choosing-best-event-ticketing-platform-2026](https://vivenu.com/blog/choosing-best-event-ticketing-platform-2026), read on 17 October 2026.

  Show all 31 sources

7. vivenu Fees "Experience firsthand how vivenu can elevate your business to new heights with a personalized demo." Where we looked: vivenu.com: all 262 English sitemap pages (product, solutions, for/\*, FAQ blocks, blog posts); vivenu.com/pricing returns 404; help wiki (wiki.vivenu.com) requires a customer login and was not accessed; searched for "fee", "per ticket", "commission", "pricing".  [vivenu.com/contact](https://vivenu.com/contact), read on 17 October 2026.
8. Ticket Fairy [Buyers pick their own seat on your venue's map](https://www.ticketfairy.com/features/seating-and-timed-entry/reserved-seating)
9. vivenu Reserved seating "Reserved seating, general admission, timed entry, season tickets, and multi-day passes, sold online and at the gate on one event ticketing system."  [vivenu.com/](https://vivenu.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20261017015752/https://vivenu.com/)
10. Ticket Fairy [Fans can buy your biggest tickets with a deposit](https://www.ticketfairy.com/features/payments-and-payouts/payment-plans)
11. vivenu Payment plans "flexible payment plans that let them spread the cost of a membership"  [vivenu.com/blog/oneknoxvillesc](https://vivenu.com/blog/oneknoxvillesc), read on 17 October 2026.
12. Ticket Fairy [Spare tickets reach fans at face value](https://www.ticketfairy.com/features/orders-refunds-and-resale/resale-transfers-and-waiting-lists)
13. vivenu Resale and transfers "Native, white-label resale inside your shop. No redirects. No confusion."  [vivenu.com/native-resell-platform](https://vivenu.com/native-resell-platform), read on 17 October 2026.
14. Ticket Fairy [You can sell tickets right on your event website](https://www.ticketfairy.com/features/website-builder)
15. vivenu Event website or checkout on your site "White-label ticketing at enterprise scale: your shop, your domain, your rules."  [vivenu.com/](https://vivenu.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20261017015752/https://vivenu.com/)
16. vivenu Door scanning "Our transparent pricing scales directly with your revenue to ensure manageable technology expenses as your custom platform grows." Where we looked: https://vivenu.com/solutions/festivals (rests only on a 2020 blog post); the pricing page.  [vivenu.com/custom-solutions-and-backbone](https://vivenu.com/custom-solutions-and-backbone), read on 17 October 2026.
17. Ticket Fairy [Your buyers sell tickets to their friends](https://www.ticketfairy.com/features/referral-marketing)
18. vivenu Marketing tools "Email Campaigns runs natively in your dashboard, a block editor, a saved segment as your target, the required consent attached automatically, send."  [vivenu.com/vivenu-engage-faq](https://vivenu.com/vivenu-engage-faq), read on 17 October 2026.
19. Ticket Fairy [You find your regulars and win back lapsed buyers](https://www.ticketfairy.com/features/audience-insights/customer-list-and-repeat-buyers)
20. vivenu Your buyer data "You retain 100% ownership of your data."  [vivenu.com/product-overview](https://vivenu.com/product-overview), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260827042802/https://vivenu.com/product-overview)
21. Ticket Fairy [Fai gets your ticketing jobs done when you ask](https://www.ticketfairy.com/features/fai)
22. vivenu AI assistant "vivenu AI Assistant is available now to all vivenu customers, exclusively inside vivenu."  [vivenu.com/vivenu-ai-assistant](https://vivenu.com/vivenu-ai-assistant), read on 17 October 2026.
23. vivenu Direct payouts to the organizer's own merchant accounts "direct payouts to their own merchant accounts."  [vivenu.com/blog/choosing-best-event-ticketing-platform-2026](https://vivenu.com/blog/choosing-best-event-ticketing-platform-2026), read on 17 October 2026.
24. vivenu Reserved seating, general admission, timed entry; interactive 2D and 3D seat maps "Reserved seating, general admission, timed entry, season tickets, and multi-day passes, sold online and at the gate on one event ticketing system."  [vivenu.com/](https://vivenu.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20261017015752/https://vivenu.com/)
25. vivenu Payment plans to spread the cost of a membership; buy now pay later partner integrations "flexible payment plans that let them spread the cost of a membership"  [vivenu.com/blog/oneknoxvillesc](https://vivenu.com/blog/oneknoxvillesc), read on 17 October 2026.
26. vivenu Native white-label resale inside the organizer shop, plus buyer ticket transfers "Native, white-label resale inside your shop. No redirects. No confusion."  [vivenu.com/native-resell-platform](https://vivenu.com/native-resell-platform), read on 17 October 2026.
27. vivenu White-label shop on own domain; embeddable checkout and seat map widgets "White-label ticketing at enterprise scale: your shop, your domain, your rules."  [vivenu.com/](https://vivenu.com/), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20261017015752/https://vivenu.com/)
28. vivenu Built-in email campaigns to segments, promo codes, automatic entitlements, tracking pixels "Email Campaigns runs natively in your dashboard, a block editor, a saved segment as your target, the required consent attached automatically, send."  [vivenu.com/vivenu-engage-faq](https://vivenu.com/vivenu-engage-faq), read on 17 October 2026.
29. vivenu Organizer owns 100% of data; every fan record and transaction exportable "You retain 100% ownership of your data."  [vivenu.com/product-overview](https://vivenu.com/product-overview), read on 17 October 2026. [Archived copy](https://web.archive.org/web/20260827042802/https://vivenu.com/product-overview)
30. vivenu vivenu AI Assistant for all customers: answers from live sales data, drafts segments and campaigns "vivenu AI Assistant is available now to all vivenu customers, exclusively inside vivenu."  [vivenu.com/vivenu-ai-assistant](https://vivenu.com/vivenu-ai-assistant), read on 17 October 2026.
31. vivenu Prices not published; personalized demo request. vivenu states its pricing scales with the customer's revenue, and organizers can set their own ticketing fees. "Our transparent pricing scales directly with your revenue to ensure manageable technology expenses as your custom platform grows."  [vivenu.com/custom-solutions-and-backbone](https://vivenu.com/custom-solutions-and-backbone), read on 17 October 2026.

Updated 17 October 2026: First published.

vivenu is a trademark of its owner. Ticket Fairy is not affiliated with it.

**You choose the tools to start with** You can start with event management or marketing alongside your current ticketing provider. If you decide to move ticketing, your account manager helps with setup, customer-data imports and training.

## Start Selling Tickets Online

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---

This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)