# Give ticket buyers an AI concierge | Ticket Fairy-guider 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guider](https://www.ticketfairy.com/da/guides) 3. Give ticket buyers an AI concierge Fai, din medpilot # Give ticket buyers an AI concierge Buyers ask the same questions before they buy, about door times, age limits and what a ticket includes. A concierge widget on your own website replies from the answers you have entered, points buyers at the right event, and passes the rest to you. Put an assistant on your own site that answers what buyers ask before they buy, from the answers you gave it. Til: Answering buyer questions on your own website Tager: 9 minutter - [Create a widget for the brand](#step-1) - [Enter what the concierge should know](#step-2) - [Preview it before your buyers see it](#step-3) - [Put it on your site](#step-4) ## Før du går i gang - You are an owner or admin of the brand. The concierge is limited to those two roles because it speaks to the public for you. - The concierge is switched on for your brand. Where it is not, the page says so and offers to put you in touch. - You have the ten questions your buyers actually ask. Take them from your inbox rather than from imagination, because the real ones are duller and more specific. 1. ## Create a widget for the brand Open the concierge builder and select **Create widget**. **Bemærk:** One widget can cover a whole brand or a single event. Start with the brand, because a buyer who opens the wrong event still gets an answer. 2. ## Enter what the concierge should know Select **+ Add a topic** for each question your buyers ask, and enter the answer you would give them yourself. **Bemærk:** Enter the answer you would send at two in the morning, not the one from your terms page. Door times, age limits, bag rules and refunds earn their place first. ![Ticket Fairy concierge knowledge base with question and answer entries the assistant replies from](https://www.ticketfairy.com/embeds/posters/features-concierge-builder-knowledgebaseeditor--with-entries.png) The concierge knowledge base, with entries in it. 3. ## Preview it before your buyers see it Save the widget and select **Open preview**. **Bemærk:** Ask it your three hardest questions. An answer that is confidently wrong is worse than no concierge, and the fix is another entry. 4. ## Put it on your site Copy the widget snippet into your own site where buyers reach it before they buy. **Bemærk:** Put it on the event page and the ticket page. A buyer who has reached your contact page has usually given up already. ## Prøv disse trin på dit eget event Opret en gratis konto, byg dit event og følg trinnene ovenfor i dit eget dashboard. Det tager få minutter, og du behøver ikke at booke et salgsopkald. Din e-mailadresse [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Eller få det gjort for dig Fai can open the concierge builder for you. What the concierge knows is yours to enter and yours to keep current. ### I dit dashboard, med Fai Open the concierge widgets for \ ### Fra din egen assistent, via MCP Forbind din assistent til [vores MCP-server](https://www.ticketfairy.com/mcp-server), og bed den om: Behold `--read-only` i din MCP-konfiguration. Denne opgave læser kun data, så din assistent behøver ikke værktøjer, der foretager ændringer. Pick the brand \ and show its events ## Fra din terminal Installér CLI fra [vores CLI-side](https://www.ticketfairy.com/cli), log ind med `ticketfairy auth login`, og vælg det brand, du arbejder på, med `ticketfairy brand use `. `ticketfairy brand list` og `ticketfairy event list` viser de ID'er, som de andre kommandoer bruger. The concierge is built in the dashboard. ### Show the brands you can act for ticketfairy brand list ## Lad Fai gøre det for dig Fai arbejder inde i dit Ticket Fairy-dashboard. Opret din konto, åbn Fai og indsæt instruktionen ovenfor. [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Keep it current as the event changes 1. ### Update the entries when the facts move Change the entry the same day a door time, an age limit or a lineup changes. **Bemærk:** A concierge repeating last month's door time costs you more than the question ever did. Treat the entries as part of the event, not as setup. Fai can open the widget so you can update what it knows. ### I dit dashboard, med Fai Open the concierge widget for \ so I can update its answers ### Fra din egen assistent, via MCP Behold `--read-only` i din MCP-konfiguration. Denne opgave læser kun data, så din assistent behøver ikke værktøjer, der foretager ændringer. Pick the brand \ and show its events ### Fra din terminal Entries are edited in the dashboard. #### Show the brands you can act for ticketfairy brand list ## Spørgsmål du måske har What happens when it does not know an answer?: It says so rather than inventing one, which tells you the question needs an entry of its own. Does it know my ticket prices and dates?: It works from your events and from the entries you add. Facts that live nowhere but in your head belong in an entry. Can I have one per event?: Yes. Give a festival with its own rules its own widget, and let the brand widget answer for everything else. ## Har du stadig et spørgsmål? Book en demo, så besvarer vi det i en samtale ud fra din type event. Eller opret din konto og se det selv. [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) [Opret en gratis konto](https://manage.ticketfairy.com/welcome) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Relaterede guides - [Flere måder at bruge Ticket Fairy på](https://www.ticketfairy.com/da/event-ticketing/features) - [Ask Fai about your event](https://www.ticketfairy.com/da/guides/ask-fai-about-your-event) - [Can you sell tickets directly from your own website?](https://www.ticketfairy.com/da/guides/sell-tickets-on-your-own-website) - [Email the people who bought tickets to your event](https://www.ticketfairy.com/da/guides/email-your-buyers) - [Alle Ticket Fairy-guider](https://www.ticketfairy.com/da/guides) ## Gør det på dit eget arrangement Opret din konto, byg dit arrangement, og følg trinnene i dit eget dashboard. Du behøver ikke booke et salgsmøde. [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) ## Sælg billetter med Ticket Fairy Alt i disse guides er i dit dashboard fra den dag, du tilmelder dig. - Sæt dit event op på få minutter - Gratis events er gratis - Fai, din medpilot, er indbygget [Opret en gratis konto](https://manage.ticketfairy.com/welcome) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Se det i en samtale Book en demo, så viser vi dig, hvordan Ticket Fairy håndterer din type event. [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) [Flere måder at bruge Ticket Fairy på](https://www.ticketfairy.com/da/event-ticketing/features) ### Tips til at sælge flere billetter Praktiske råd fra arrangører, der sælger ud, og hver ny guide, så snart den udgives. Vi respekterer dit privatliv. Afmeld når som helst.