# Invite your team to your events and choose what each person can do | Ticket Fairy-guider 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guider](https://www.ticketfairy.com/da/guides) 3. Invite your team to your events and choose what each person can do Dit brand og dit team # Invite your team to your events and choose what each person can do Promoters, venue teams and agencies share an event between several people. An accountant needs the sales figures, a door manager needs the scanning app, and a partner promoter needs their own link and no more than that. You choose what each person can reach, across every event under the brand or for one night, and you can see who has accepted the invitation. Give each person on your team the access their job needs, across the brand or for one event, and see who has accepted. Til: Giving each person on your team the access their job needs on your events Tager: 6 minutter - [Open Team and select Add Team Member](#step-1) - [Enter the addresses and choose the permission level](#step-2) - [The permission levels](#step-3) - [Give someone access to one event only](#step-4) - [Check who has accepted](#step-5) ## Før du går i gang - You're an owner or admin of the brand. Only an owner can make someone else an owner or an administrator. - You have the email address each person signs in to Ticket Fairy with, or will use to create their account. 1. ## Open Team and select Add Team Member Open your brand, select **Team**, then **Add Team Member**. The page lists everyone with access to the brand and their role, with any invitation still waiting to be accepted underneath. ![Ticket Fairy Team page for a brand, with each member's role and a pending invitation](https://www.ticketfairy.com/embeds/posters/marketing-brand-team--team-members.png) Brand, Team. 2. ## Enter the addresses and choose the permission level Enter each address under **Email Addresses (press space or enter after each one)**, choose the **Permission level** they all get, and select **Send Invitation**. Everyone in one invitation gets the same role, so you need a separate invitation for each role. **Bemærk:** An address that already has a Ticket Fairy account joins your brand under that account. A new person creates theirs when they accept. ![Ticket Fairy Add Team Member dialog with the email addresses field and a card for each permission level](https://www.ticketfairy.com/embeds/posters/marketing-brand-team--add-team-member.png) Brand, Team, Add Team Member. ## The permission levels **Owner** and **Administrator** have full access, and only an owner can grant either. **Stats** reads every report including revenue and **Limited Stats** the same without revenue. **Promoter** gets their own link and sees their own sales. **Curator** handles guest tickets and invitations. **Customer Support** works orders, and **Limited Support** orders and check-in. **Door Staff** uses the Entry Fairy scanning app and nothing else. **Producer** runs the production work on a brand with Event Management, without managing the team. 3. ## Give someone access to one event only For a visiting promoter or door staff who work one night, open that event, select **Event Team** and **Invite Team Member**, and choose their role there instead. Brand access carries to every event under the brand; event access ends with that event. **Bemærk:** A member who needs the whole programme belongs on the brand team once, not on each event. ![Ticket Fairy Invite Team Member dialog on an event, with the promoter role chosen](https://www.ticketfairy.com/embeds/posters/marketing-promoter-links--invite-event-promoter.png) Event, Event Team, Invite Team Member. 4. ## Check who has accepted Ask each person to open the email and accept the invitation, signing in or creating their account on the way. Until they do, they appear under **Invitations** on the Team page, and the invitation stays open until it is accepted or you cancel it. ## Prøv disse trin på dit eget event Opret en gratis konto, byg dit event og følg trinnene ovenfor i dit eget dashboard. Det tager få minutter, og du behøver ikke at booke et salgsopkald. Din e-mailadresse [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Eller få det gjort for dig Fai, the assistant inside your dashboard, can invite people to the brand or to one event with any role except owner, send an invitation again, change a role and remove someone, after showing you the change and asking you to approve it. Making someone an owner is done in the dashboard. ### I dit dashboard, med Fai Invite \ to \ as \, then show me the team and who has not accepted yet ## Fra din terminal Installér CLI fra [vores CLI-side](https://www.ticketfairy.com/cli), log ind med `ticketfairy auth login`, og vælg det brand, du arbejder på, med `ticketfairy brand use `. `ticketfairy brand list` og `ticketfairy event list` viser de ID'er, som de andre kommandoer bruger. Use the CLI to invite someone to the brand or to one event, list the team, change a role and revoke access. Cancelling a pending invitation and the promoter join link are in the dashboard. ### Invite someone to the whole brand. ticketfairy team invite \ --role \ ### Invite a promoter to one event only. ticketfairy team invite \ --role promoter --event-id \ ### List the team and the id of each membership. ticketfairy team list ### Change someone's role. ticketfairy team update \ --role \ ### Take someone's access away. ticketfairy team revoke \ --force ## Lad Fai gøre det for dig Fai arbejder inde i dit Ticket Fairy-dashboard. Opret din konto, åbn Fai og indsæt instruktionen ovenfor. [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Send an invitation again Under **Invitations**, select **Resend** beside the person. The same invitation goes to the same address, so a link already in their inbox keeps working. **Bemærk:** Check the address for a typo first: sending again cannot reach an address you never had. A brand-new invitation to the same address replaces the earlier link. Fai can send the brand's invitation email again. It reaches every address on the invitation list, people who already accepted included, so use Resend beside one person to reach that person. MCP and the CLI do not resend an invitation. ### I dit dashboard, med Fai Show me who I invited to \ and who has accepted, then send the invitation email again to the whole list ## Cancel an invitation Under **Invitations**, select **Cancel** beside the person, then **Cancel Invitation** in the confirmation. Their link stops working at once. Cancelling a pending invitation is done in the dashboard. Fai, MCP and the CLI can list the invitations but not cancel one. ### I dit dashboard, med Fai Show me the pending invitations on \ with the address and role of each ## Change someone's role On the Team page, select **Edit** beside the person, choose the new role and select **Save**. The change applies the next time they open the dashboard. **Bemærk:** An administrator can change any role except owner and administrator; an owner can change every role. Fai can change a member's role to anything except owner, after showing you the change. The CLI updates a role by the membership id from the team list. ### I dit dashboard, med Fai On \, change \ from \ to \ and ask me to approve it first ### Fra din terminal The CLI changes a role by the membership id shown in the team list. #### Change a role. ticketfairy team update \ --role \ ## Remove someone from the team On the Team page, select **Remove** beside the person and confirm. They lose access to the brand and every event under it at once. **Bemærk:** On a plan with paid seats, removing a brand team member frees their seat. Event-only access never takes a seat. Fai can remove a member after showing you who they are and what they lose. The CLI revokes access by the membership id. ### I dit dashboard, med Fai Remove \ from \ and ask me to confirm before you do ### Fra din terminal The CLI revokes a membership or a pending invitation by its id. #### Revoke access. ticketfairy team revoke \ --force ## Let promoters join with one link Select **Invite Promoters**, copy the link and send it to the group. Everyone who opens it joins the brand as a promoter with their own link. **Bemærk:** **Regenerate** replaces the link and the old one stops working; **Deactivate** closes it without a replacement. The promoter join link is managed in the dashboard. Fai invites promoters by address instead. ### I dit dashboard, med Fai Invite \ to \ as promoters and show me the team afterwards ## Spørgsmål du måske har Who can invite people and change roles?: An owner or an administrator of the brand. Only an owner can make someone an owner or an administrator, and an administrator cannot change an owner's or another administrator's role. Can a brand have more than one owner?: Yes. Invite a second owner the same way, or change an administrator's role to owner. Every owner has the same access, including inviting and removing other owners. One of my team says they never received the invitation. What do I check?: Open **Invitations** and read the address it went to. A typo is the usual cause, and sending again does not fix one. If the address is right, ask them to check their spam folder, then select **Resend**. Does a team member need a Ticket Fairy account before I invite them?: No. Accepting the invitation creates the account under the address you sent it to, or signs them in to the one they already have. What is the difference between the brand team and an event team?: The brand team reaches every event under the brand, now and later, and is where your permanent people belong. An event team covers one event and ends with it, which suits a visiting promoter or door staff for one night. Does adding people cost anything?: On a plan with paid seats, each brand team member takes a seat and removing them frees it. Event-only access does not take a seat. ## Har du stadig et spørgsmål? Book en demo, så besvarer vi det i en samtale ud fra din type event. Eller opret din konto og se det selv. [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) [Opret en gratis konto](https://manage.ticketfairy.com/welcome) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Relaterede guides - [Flere måder at bruge Ticket Fairy på](https://www.ticketfairy.com/da/event-ticketing/features) - [Invite promoters to your collective so they can sell tickets for your events](https://www.ticketfairy.com/da/guides/invite-people-to-your-collective) - [Run ticketing for a nightclub](https://www.ticketfairy.com/da/guides/run-a-nightclub) - [Run ticketing for a club night](https://www.ticketfairy.com/da/guides/run-a-club-night) - [Set up a brand kit for your events](https://www.ticketfairy.com/da/guides/set-up-your-brand-kit) - [Alle Ticket Fairy-guider](https://www.ticketfairy.com/da/guides) ## Gør det på dit eget arrangement Opret din konto, byg dit arrangement, og følg trinnene i dit eget dashboard. Du behøver ikke booke et salgsmøde. [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) ## Sælg billetter med Ticket Fairy Alt i disse guides er i dit dashboard fra den dag, du tilmelder dig. - Sæt dit event op på få minutter - Gratis events er gratis - Fai, din medpilot, er indbygget [Opret en gratis konto](https://manage.ticketfairy.com/welcome) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Se det i en samtale Book en demo, så viser vi dig, hvordan Ticket Fairy håndterer din type event. [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) [Flere måder at bruge Ticket Fairy på](https://www.ticketfairy.com/da/event-ticketing/features) ### Tips til at sælge flere billetter Praktiske råd fra arrangører, der sælger ud, og hver ny guide, så snart den udgives. Vi respekterer dit privatliv. Afmeld når som helst.