# Send free tickets to your guest list | Ticket Fairy-guider 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guider](https://www.ticketfairy.com/da/guides) 3. Send free tickets to your guest list Invitationer og gæstelister # Send free tickets to your guest list Promoters and venue teams let press, artist guests, sponsors and crew in free at every event they run. Ticket Fairy issues each of them a ticket with a barcode from your own ticket types, so the door team scans them in like any other buyer and those tickets stay out of your takings. You keep a record of who was sent which ticket, and who sent it. Send a guest, a reviewer or a crew member a ticket at no charge from the Guest Tickets page, one person at a time or from a spreadsheet, and see who you have sent tickets to. Til: Giving press, guests and crew a ticket at no charge Tager: 5 minutter - [Pick the ticket type and how many](#step-1) - [Enter who the tickets are for](#step-2) - [Send them and check the list](#step-3) ## Før du går i gang - You're the owner, an admin or a curator on the event. A support login cannot read the issued list or send from the page. - You have a ticket type the guests should come in on. Many teams make a Guest list type for exactly this, so the comps are easy to count later. - You have each person's name and email address. One email address receives the whole batch you send it, so a couple sharing a booking is one entry and two names. 1. ## Pick the ticket type and how many Open your event, select **Guest Tickets**, select **Send Guest Tickets**, then choose the **Ticket Type** and the **Quantity**. An event that sells tables lists those here as well, so the field is named Ticket/Table Type. **Bemærk:** The quantity is how many tickets this one person receives, up to 40. A guest ticket comes out of that ticket type's stock like a sold one. ![Ticket Fairy guest ticket form with the ticket type list open, a quantity, and a card for the first ticket holder](https://www.ticketfairy.com/embeds/posters/marketing-guest-tickets--send-guest-tickets.png) Event, Guest Tickets, Send Guest Tickets. 2. ## Enter who the tickets are for Enter the **Email address** and then **Confirm email address**, and give a **First Name** and **Last Name** on each ticket holder card. The names are what the door sees, and the email address is where every ticket in this batch arrives. **Bemærk:** Copy Details Below fills the rest of the cards from the first one, which is what you want for a group under one name. **Notes (optional)** stays with you and comes out in your exports. 3. ## Send them and check the list Select **Send**. The issued list on the page fills in a few seconds later with the name, the type, who sent it and when. **Bemærk:** Each guest also receives an email with their barcode, on an event that emails guest tickets. The tickets take a few seconds to make, so an empty list for a moment is normal. ## Prøv disse trin på dit eget event Opret en gratis konto, byg dit event og følg trinnene ovenfor i dit eget dashboard. Det tager få minutter, og du behøver ikke at booke et salgsopkald. Din e-mailadresse [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Eller få det gjort for dig Fai, the assistant inside your dashboard, can send guest tickets for you from a list you give her. She shows you the recipients, the ticket type and the count and asks you to approve before anything is emailed, because a sent ticket cannot be unsent. The whole workflow is also in the dashboard. ### I dit dashboard, med Fai Send a Guest list ticket for \ to \ at \, show me the ticket type and the count before you send it ## Lad Fai gøre det for dig Fai arbejder inde i dit Ticket Fairy-dashboard. Opret din konto, åbn Fai og indsæt instruktionen ovenfor. [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Send a whole list at once Select **Upload Guest Tickets** and give it a spreadsheet with no header row: first name, last name, email address, how many tickets, the ticket type by name, then add-ons, notes and up to two attendee tags. One row can carry up to 50 tickets, and the page offers a template to start from. Fai takes the same list in the conversation and reads it back to you before she sends anything. ### I dit dashboard, med Fai Here is my press list for \. Send each of them one Guest list ticket, and show me the whole list and the total before you send ## Issue more tickets than the type has left When you ask for more than the type has left, the form says so and offers **Override stock levels.**, which an owner or an admin can turn on and confirm. It issues tickets past the number you set for that type, so the size of the room becomes your only limit. Fai reads what the type has left, names the shortfall and waits for you to say yes before she goes past it. ### I dit dashboard, med Fai Send 12 Guest list tickets for \ to \ and tell me first whether that type has 12 left ## Take a guest ticket back Open **Orders**, select the **Guest** tab, find the order and select **Cancel** in its row menu. The barcode stops working at the door from that moment, and the guest is not charged anything either way. **Bemærk:** You need an owner, an admin or a support login to cancel. A curator can send guest tickets and cannot take one back, so ask one of those three. Fai finds the order and shows you the guest and the tickets on it. Cancelling is yours to do on the page, because she is not given that one unless you ask us for it. ### I dit dashboard, med Fai Find the guest ticket order for \ on \ and show me what it holds ## Spørgsmål du måske har Do guest tickets use up the tickets I have to sell?: Yes. Each one comes out of the ticket type you pick, exactly as a sold ticket does, and the form stops you at the number that type has left unless an owner or an admin turns on the override. Teams that give a lot away make a Guest list ticket type with its own allocation, so the comps never eat into a paid release. Do guest tickets show up in my sales figures?: They add nothing to your takings, because a guest order is recorded at zero. They are still tickets, and the two sales reports count them differently: Ticket Sales leaves complimentary orders out, and Sales by Type lists them under their ticket type at zero. The check-in figures include them, and a ticket export has a Guest Ticket column so you can tell the two apart. Can I send one person several ticket types?: Send one batch per type to the same email address. Each batch is its own order and its own email, and all of them land in the same person's inbox. Who on my team can send guest tickets?: The owner, an admin and a curator, and those three alone. A support login cannot read the issued list, and a promoter or door login does not see the page at all. Each batch is recorded with the name of the person who sent it, on the list and in your activity log. The guest says the email never arrived. What now?: Check the issued list first. A row there means the ticket was made, which is a different thing from the email arriving: the address may have a typo, the message may have gone to spam, or your event may be one we have set to issue guest tickets without emailing them. Read the address on the row, and if it is right, cancel that order from the Guest tab and send a fresh one. That sends a new email only on an event that emails guest tickets, so ask us whether yours does and whether the first one was sent. ## Har du stadig et spørgsmål? Book en demo, så besvarer vi det i en samtale ud fra din type event. Eller opret din konto og se det selv. [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) [Opret en gratis konto](https://manage.ticketfairy.com/welcome) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Relaterede guides - [Flere måder at bruge Ticket Fairy på](https://www.ticketfairy.com/da/event-ticketing/features) - [Make your event invitation-only](https://www.ticketfairy.com/da/guides/make-an-event-invitation-only) - [Sell tickets by personal invitation](https://www.ticketfairy.com/da/guides/sell-tickets-by-personal-invitation) - [Create promo codes for your event](https://www.ticketfairy.com/da/guides/create-promo-codes) - [Refund an order on your event](https://www.ticketfairy.com/da/guides/refund-an-order) - [Let a partner hand out their own tickets for your event](https://www.ticketfairy.com/da/guides/let-a-partner-hand-out-their-own-tickets) - [Alle Ticket Fairy-guider](https://www.ticketfairy.com/da/guides) ## Gør det på dit eget arrangement Opret din konto, byg dit arrangement, og følg trinnene i dit eget dashboard. Du behøver ikke booke et salgsmøde. [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) ## Sælg billetter med Ticket Fairy Alt i disse guides er i dit dashboard fra den dag, du tilmelder dig. - Sæt dit event op på få minutter - Gratis events er gratis - Fai, din medpilot, er indbygget [Opret en gratis konto](https://manage.ticketfairy.com/welcome) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Se det i en samtale Book en demo, så viser vi dig, hvordan Ticket Fairy håndterer din type event. [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) [Flere måder at bruge Ticket Fairy på](https://www.ticketfairy.com/da/event-ticketing/features) ### Tips til at sælge flere billetter Praktiske råd fra arrangører, der sælger ud, og hver ny guide, så snart den udgives. Vi respekterer dit privatliv. Afmeld når som helst.