--- title: "Let your event team spend with Vault cards | Ticket Fairy-guider" description: "Issue a virtual or physical Vault card in a team member's name for an event, a supplier or online subscriptions, with the limits, dates and places it works set for you, so the people running your events pay straight from the ticket money in Vault." canonical: "https://www.ticketfairy.com/da/guides/issue-vault-cards" --- # Let your event team spend with Vault cards | Ticket Fairy-guider 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guider](https://www.ticketfairy.com/da/guides) 3. Let your event team spend with Vault cards Vault og Capital # Let your event team spend with Vault cards Production managers, tour managers and venue teams spend on the brand's behalf in the weeks before an event. A Vault card in their name spends from the same balance your events pay into, within the limits you set, so nobody waits to be paid back. Issue a virtual or physical Vault card in a team member's name for an event, a supplier or online subscriptions, with the limits, dates and places it works set for you, so the people running your events pay straight from the ticket money in Vault. Til: Giving the people who spend for your events a card of their own Tager: 8 minutter - [Open Cards](#step-1) - [Select Create card](#step-2) - [Add the cardholder if they are new](#step-3) - [Enter their contact details](#step-4) - [Enter their name and date of birth](#step-5) - [Enter their home address](#step-6) - [Save the cardholder](#step-7) - [Choose the cardholder](#step-8) - [Name the card](#step-9) - [When to choose a physical card](#step-10) - [Choose the card type](#step-11) - [Link the event](#step-12) - [Choose what the card is for](#step-13) - [Enter the limit](#step-14) - [Adjust the controls](#step-15) - [Check the other options](#step-16) - [Select Create card](#step-17) - [Check the card](#step-18) ## Før du går i gang - You're an owner or an admin on the brand. Those are the two roles that reach Vault, and only they can add a cardholder. - Your brand has an active Vault account. Ask Ticket Fairy support to switch Vault on for your brand if it isn't, then open the account. - You have the team member's email, mobile number, date of birth and home address, and their agreement to hold a card in their name. - You have your second factor to hand. Vault may ask you to confirm it's you before it issues the card. 1. ## Open Cards Pick the brand, open **Vault**, then select **Cards**. **Issued cards** lists every card on the brand with its status. ![Ticket Fairy Vault Issued cards page listing three cards with their cardholder, event and status, with Issue several cards and receipt reminders](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--issued-cards.png) Brand, Vault, Cards. 2. ## Select Create card Select **Create card**. The **Create card** window opens. **Bemærk:** To give several people a card each with the same controls, select **Issue several cards** instead, as Issue Vault cards to your whole event crew at once shows. ![Ticket Fairy Vault Create card window with the cardholder, nickname, card type, event and the choice of what the card is for](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--create-card.png) Brand, Vault, Cards, Create card. 3. ## Add the cardholder if they are new Optional: If the person isn't in **Cardholder** yet, select **Create cardholder** beside "Need to create a cardholder?" at the top. The **Create new cardholder** window opens over the card. **Bemærk:** A cardholder is the person a card is made out to. Add each person once and you can issue them as many cards as you need. ![Ticket Fairy Create New Cardholder window with contact information, personal information and address fields](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--create-cardholder.png) Brand, Vault, Cards, Create Cardholder. 4. ## Enter their contact details Enter the person's **Email** and **Mobile number**, with the country code in front of the number. **Bemærk:** The email can't be changed once the cardholder exists, so use the address they will keep. 5. ## Enter their name and date of birth Enter their **First name**, **Last name** and **Date of birth**. **Bemærk:** A cardholder must be at least 18, so the date picker stops at the date 18 years ago. 6. ## Enter their home address Under **Primary address**, enter their **Street address**, **City** and **Postcode**, then choose **Country**. **Bemærk:** **Postal address (optional)** takes a second address. Once you start it, its street, city, postcode and country are all needed. 7. ## Save the cardholder Select **Create cardholder**. The window closes and the person is ready to choose in the **Create card** window. 8. ## Choose the cardholder Choose the person from **Cardholder**. The card is made out to them, and Vault records you as the person who asked for it. 9. ## Name the card Optional: Enter a name in **Nickname (optional)**, such as Production float or Artist hospitality, so the card is easy to find in lists and in card activity. ## When to choose a physical card Choose a virtual card when the person pays online, over the phone or in an app: its number is ready as soon as the card is issued. Choose a physical card when they pay in person at a till, such as buying supplies on site. A physical card is always made out in the cardholder's name. 10. ## Choose the card type Choose the kind of card from **Card type**. - **Virtual**: A card number to pay with online and in apps, active as soon as it is issued. - **Physical**: A card the person carries, made out in their name. 11. ## Link the event Optional: Choose the event the card is for in **Event (optional)**. Card activity then shows the event beside each payment, and a crew card takes its dates from it. 12. ## Choose what the card is for Under **What is this card for?**, choose the closest match. Each one sets sensible controls, and you can change any of them afterwards. - **Crew card for an event**: The card works from the day before the event starts to the day after it ends, with a daily limit. - **Supplier card**: The card pays one supplier: one kind of business, up to the amount you set and until a date you choose. - **Online subscriptions**: The card works online only, with a monthly limit. - **Your own settings**: You set the limits yourself, with no rules on where or when the card works. ![Ticket Fairy Vault Create card with Crew card for an event chosen and its controls open: the dates it works, a daily limit, ways to pay and where it works](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--crew-card.png) Create card, a crew card for an event. 13. ## Enter the limit Enter the amount the choice asks for, such as the **Daily limit** of a crew card, the **Monthly limit** of a subscriptions card, or the **Amount to pay the supplier** of a supplier card. **Bemærk:** A supplier card also asks **What are you paying for?** and when it **Works until**. 14. ## Adjust the controls Optional: Open **Adjust controls** to change **Payments**, **Spending limits**, **Ways to pay**, **Cash withdrawals**, **Where it works** and **When it works**. **Bemærk:** Choose **One payment, then it stops** for a card that pays one deposit. A card needs at least one spending limit and at least one way to pay. 15. ## Check the other options Optional: Open **More options** to choose the **Network**, the **Card purpose (optional)** and an **Internal note (optional)**. Most cards don't need these. 16. ## Select Create card Select **Create card** at the foot of the window. "Card created successfully" confirms it, and the new card joins **Issued cards**. **Bemærk:** If **Authenticate to continue** opens first, confirm with your second factor and Vault carries on issuing the card. 17. ## Check the card In **Issued cards**, select the card's nickname. **Card information** shows its status, the last four digits and the cardholder's name. ![Ticket Fairy Card Information window for an active virtual Visa card, its number hidden, with its card details below](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--card-details.png) Brand, Vault, Cards, a card opened from the list. ## Prøv disse trin på dit eget event Opret en gratis konto, byg dit event og følg trinnene ovenfor i dit eget dashboard. Det tager få minutter, og du behøver ikke at booke et salgsopkald. Din e-mailadresse [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Eller få det gjort for dig Fai, the assistant inside your dashboard, can issue virtual cards to cardholders you have already added, with a crew, supplier or subscriptions preset and the limits and event you give her. She shows you each card and its controls and asks before she issues anything. Adding a cardholder and issuing a physical card are done on the Cards page. The command line lists the cards you have issued, and MCP has no card tools. ### I dit dashboard, med Fai Issue \ a virtual crew card for \ with a daily limit of \ from our Vault for \ ## Fra din terminal Installér CLI fra [vores CLI-side](https://www.ticketfairy.com/cli), log ind med `ticketfairy auth login`, og vælg det brand, du arbejder på, med `ticketfairy brand use `. `ticketfairy brand list` og `ticketfairy event list` viser de ID'er, som de andre kommandoer bruger. The command line reads the brand's cards: their name, brand, status and last four digits, and each card's limits. You need an owner or admin login for the brand. It cannot add a cardholder or issue a card, and it does not show a card's full number. If it says Vault needs you to confirm it is you, the command stops. Open the card in Vault in the dashboard, confirm it is you there, and read it there. ### List the cards issued on the brand's Vault account, with the id of each ticketfairy vault cards list --brand \ ### Show one card's spending limits, using an id from the list ticketfairy vault cards get \ --brand \ --limits ## Lad Fai gøre det for dig Fai arbejder inde i dit Ticket Fairy-dashboard. Opret din konto, åbn Fai og indsæt instruktionen ovenfor. [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Show a card's full number 1. ### Open the card In **Issued cards**, select the card's nickname to open **Card information**. 2. ### Select Show Sensitive Data Select the eye beside the status, labelled **Show sensitive data**, and confirm it's you if Vault asks. The number, expiry and security code appear on the card in a secure view. **Bemærk:** Only owners and admins on the brand can show a card's details, and each time is recorded. Only you can show a card's full details, on the page. Fai, MCP and the command line never show a card number. ## Change a cardholder's details 1. ### Open Manage Cardholders On **Issued cards**, select **Manage cardholders**. **Cardholders** lists each person with their status. ![Ticket Fairy Cardholders page with three team members, their email, mobile number and status](https://www.ticketfairy.com/embeds/posters/marketing-vault-cards--cardholders.png) Brand, Vault, Cards, Manage Cardholders. 2. ### Update and save Open the menu on the person's row, select **Update**, change their details, then select **Save changes**. "Cardholder updated successfully" confirms it. **Bemærk:** The email stays as it is; the window shows it as "(cannot be changed)". Fai opens the Cardholders page for you. Changing a person's details is yours to do there. ### I dit dashboard, med Fai Open the Vault cardholders page for \ ## Stop a team member's cards 1. ### Delete the cardholder On **Cardholders**, open the menu on the person's row and select **Delete**, then **Delete** in "Delete cardholder?". **Advarsel:** This closes every card the person holds, and a closed card can't be opened again. Issue a new card if they need one later. Fai opens the Cardholders page for you. Deleting a cardholder is yours to do there, behind the confirmation. ### I dit dashboard, med Fai Open the Vault cardholders page for \ ## Spørgsmål du måske har Can I freeze a card or change its limits after I issue it?: Yes. Open the card from **Issued cards**, then use **Manage this card** to freeze it, cancel it or change its limits and controls, as Freeze, cancel or change the limits on an event team's Vault card shows. Why does a cardholder say Pending?: Vault is still checking the person's details. They show **Ready** once the check passes, and a cardholder who is not ready also appears as "Cardholder review needed" in the Action centre. Which money does a Vault card spend?: Cards spend from the brand's Vault account, and Card activity lists every payment each card makes. A payment the account can't cover is declined, and its details in Card activity say so. Can a promoter or door team member issue cards?: No. Vault is open to the brand's owners and admins only, so ask one of them to issue the card. Why was a card payment declined?: Open the payment in Card activity. Its details give the reason at the top, such as a card limit being reached, with what to do next. What do I check when Vault asks me to confirm it's me?: **You are approving** at the top of the check names what you are doing, such as **Create a card**, with the card's nickname. Continue only if they match what you want to do. ## Har du stadig et spørgsmål? Book en demo, så besvarer vi det i en samtale ud fra din type event. Eller opret din konto og se det selv. [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) [Opret en gratis konto](https://manage.ticketfairy.com/welcome) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Relaterede guides - [Flere måder at bruge Ticket Fairy på](https://www.ticketfairy.com/da/event-ticketing/event-banking) - [Track what your event team spends on Vault cards](https://www.ticketfairy.com/da/guides/track-vault-spending) - [Åbn en Vault-konto til dine billetindtægter](https://www.ticketfairy.com/da/guides/open-a-vault-account) - [Se, hvor mange af dine billetpenge du kan bruge fra Vault](https://www.ticketfairy.com/da/guides/read-your-vault-balances) - [Can you hold and spend your ticket money without a separate bank?](https://www.ticketfairy.com/da/guides/hold-and-spend-your-ticket-money-in-one-place) - [Se, hvad dit event indtjente, og hvornår du får pengene](https://www.ticketfairy.com/da/guides/see-what-your-event-earned) - [Get paid for your events in local currencies with Vault](https://www.ticketfairy.com/da/guides/receive-money-in-global-accounts) - [Pay your event suppliers from Vault](https://www.ticketfairy.com/da/guides/pay-suppliers-from-your-vault) - [Pay everyone you owe for an event](https://www.ticketfairy.com/da/guides/pay-everyone-you-owe-for-an-event) - [Pay your event's artists, suppliers and crew at once from Vault](https://www.ticketfairy.com/da/guides/pay-several-people-at-once) - [Invoice sponsors and partners for your event from Vault](https://www.ticketfairy.com/da/guides/manage-vault-invoices) - [Pay your venue rent, artist residencies and regular event suppliers automatically from Vault](https://www.ticketfairy.com/da/guides/set-up-recurring-payments-from-vault) - [Make a second person send every payment from your event money](https://www.ticketfairy.com/da/guides/turn-on-payment-approvals) - [Collect table deposits, venue hire and sponsorship for your events with Vault payment links](https://www.ticketfairy.com/da/guides/get-paid-with-vault-payment-links) - [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/da/guides/trust-a-payout-recipient) - [Freeze, cancel or change the limits on an event team's Vault card](https://www.ticketfairy.com/da/guides/freeze-cancel-or-change-a-vault-card) - [Issue Vault cards to your whole event crew at once](https://www.ticketfairy.com/da/guides/issue-vault-cards-to-your-event-crew) - [Add receipts, notes and events to your team's Vault card payments](https://www.ticketfairy.com/da/guides/add-receipts-to-vault-card-payments) - [Report a problem with an event supplier's Vault card payment and follow the dispute](https://www.ticketfairy.com/da/guides/report-a-problem-with-a-vault-card-payment) - [Get a Vault statement of your event money for your accountant](https://www.ticketfairy.com/da/guides/get-a-vault-statement) - [Convert currencies and follow every movement of your event money in Vault](https://www.ticketfairy.com/da/guides/convert-currencies-and-read-your-vault-activity) - [Let Fai prepare the finance work after your events](https://www.ticketfairy.com/da/guides/let-fai-prepare-your-finance-work) - [Alle Ticket Fairy-guider](https://www.ticketfairy.com/da/guides) ## Gør det på dit eget arrangement Opret din konto, byg dit arrangement, og følg trinnene i dit eget dashboard. Du behøver ikke booke et salgsmøde. [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) ## Sælg billetter med Ticket Fairy Alt i disse guides er i dit dashboard fra den dag, du tilmelder dig. - Sæt dit event op på få minutter - Gratis events er gratis - Fai, din medpilot, er indbygget [Opret en gratis konto](https://manage.ticketfairy.com/welcome) Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet. ## Se det i en samtale Book en demo, så viser vi dig, hvordan Ticket Fairy håndterer din type event. [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) [Flere måder at bruge Ticket Fairy på](https://www.ticketfairy.com/da/event-ticketing/event-banking) ### Tips til at sælge flere billetter Praktiske råd fra arrangører, der sælger ud, og hver ny guide, så snart den udgives. Vi respekterer dit privatliv. Afmeld når som helst.