# Open your ticket on-sale | Ticket Fairy-guider

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guider](https://www.ticketfairy.com/da/guides)
3. Open your ticket on-sale

Fra start til slut

# Open your ticket on-sale

Between the announcement and the on-sale there is time to read every ticket type again and buy a test ticket end to end. Promoters then schedule the event to go public at the minute they announced. Tickets sold, revenue and orders are what they watch through the first hour.

Check every ticket type and buy a test ticket yourself, put the event live at the time you announced, and follow tickets sold, revenue and orders through the first hour.

Til:  Putting an announced event on sale at a set time

Tager:  10 minutter

- [Check the ticket types one last time](#step-1)
- [Add a hidden ticket to test with](#step-2)
- [Buy the hidden ticket on the live event page](#step-3)
- [Close the test ticket type](#step-4)
- [Take the event back down](#step-5)
- [Set the on-sale time](#step-6)
- [Tell your audience it is open](#step-7)
- [Watch the first hour](#step-8)

## Før du går i gang

- The event is finished and in draft, with every ticket type, price, allocation and sale window set.
- Your payment processing account is connected and taking money. Without it, a buyer who reaches the checkout cannot pay.
- You know the exact minute you announced tickets open, and who is watching the first hour with you.

1. ## Check the ticket types one last time

   Open the event and read every ticket type: price, how many, when it opens and when it closes.

   **Bemærk:** A ticket type with no allocation stays on sale until you stop it, and one whose sale window opens tomorrow does not appear today.
2. ## Add a hidden ticket to test with

   Add one cheap ticket type that is on sale now and hidden behind an access code.

   **Bemærk:** Your real ticket types cannot be bought before their window opens, and putting one on sale early would let any buyer who finds the page buy it. Only a buyer with the access code can reach a hidden ticket, so the test stays yours.
3. ## Buy the hidden ticket on the live event page

   Publish the event, enter your access code and buy that ticket yourself, end to end, on a phone.

   **Bemærk:** This is the only check that covers the whole path: the page, the checkout, the card charge and the confirmation email. Refund your own order afterwards.
4. ## Close the test ticket type

   Take the hidden ticket type off sale once your own order is refunded.

   **Bemærk:** A ticket type that has taken an order cannot be deleted, and your test order counts. Off sale and hidden, it stays out of the way.
5. ## Take the event back down

   Unpublish the event.

   **Bemærk:** You cannot schedule a live event: its publish button takes it down instead, and a scheduled publish works only on an event that is already down.
6. ## Set the on-sale time

   Open the publish dialog and select **Schedule Publish** to open the event at the minute you announced.

   **Bemærk:** A scheduled publish opens the event whether or not your team is at a keyboard. Choose the timezone you announced in, not the one you are sitting in.
          ![Ticket Fairy publish dialog with the choice to publish now or schedule the event to go live at a set date and time](https://www.ticketfairy.com/embeds/posters/marketing-event-publish--schedule-publish-dialog.png)    The publish dialog, set to a scheduled on-sale.
7. ## Tell your audience it is open

   Send the announcement to your buyer list at the moment the event goes live, not before it.

   **Bemærk:** An email that arrives before the tickets are on sale sends buyers to a page they cannot buy from, and they rarely come back the same day.
8. ## Watch the first hour

   Keep **Performance** open and check it every few minutes for the first hour.

   **Bemærk:** Watch for one ticket type far ahead of the rest, which tells you what to release next, and for no sales at all, which means something is broken.
           ![Ticket Fairy sales summary showing tickets sold, revenue and orders for an event](https://www.ticketfairy.com/embeds/posters/marketing-analytics--sales-summary-cards.png)    The sales summary, during an on-sale.

## Prøv disse trin på dit eget event

Opret en gratis konto, byg dit event og følg trinnene ovenfor i dit eget dashboard. Det tager få minutter, og du behøver ikke at booke et salgsopkald.

    Din e-mailadresse    [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo)

Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet.

## Eller få det gjort for dig

Fai can read the event back to you before you open it, publish it once you approve, and report the sales as they come in. The CLI publishes and reads the same event without opening the dashboard.

### I dit dashboard, med Fai

Before I open \<EVENT NAME\> for sale, list its ticket types with prices, allocations and sale windows, and tell me anything that looks wrong

### Fra din egen assistent, via MCP

Forbind din assistent til [vores MCP-server](https://www.ticketfairy.com/mcp-server), og bed den om:

Behold `--read-only` i din MCP-konfiguration. Denne opgave læser kun data, så din assistent behøver ikke værktøjer, der foretager ændringer.

Pick the brand, find the event \<EVENT NAME\> and show its ticket types and sale dates

## Fra din terminal

Installér CLI fra [vores CLI-side](https://www.ticketfairy.com/cli), log ind med `ticketfairy auth login`, og vælg det brand, du arbejder på, med `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` og `ticketfairy event list` viser de ID'er, som de andre kommandoer bruger.

Check the event, publish it at the announced time, then watch what it sells.

### Show the event and its ticket types before you open it

ticketfairy event get \<EVENT\_ID\>

### Put the event on sale

ticketfairy event publish \<EVENT\_ID\>

## Lad Fai gøre det for dig

Fai arbejder inde i dit Ticket Fairy-dashboard. Opret din konto, åbn Fai og indsæt instruktionen ovenfor.

   [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo)

Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet.

## Release more tickets when a tier sells out

1. ### Open the next release

   Open the ticket type you held back and set its sale window to start now.

   **Bemærk:** Holding stock back is what gives you something to release. Decide the price of the next tier before the on-sale, not during it.

Fai can open the next release once you approve the price and the number.

### I dit dashboard, med Fai

For \<EVENT NAME\>, open the next ticket release now and tell me the price and allocation before you change anything

### Fra din egen assistent, via MCP

Behold `--read-only` i din MCP-konfiguration. Denne opgave læser kun data, så din assistent behøver ikke værktøjer, der foretager ændringer.

Pick the brand, find the event \<EVENT NAME\> and show its ticket types

### Fra din terminal

Open the held release from the command line.

#### Show the ticket types so you can pick the one to open

ticketfairy ticket list \<EVENT\_ID\>

## Collect the people who missed out

1. ### Turn on the waiting list

   Turn the waiting list on as soon as the last ticket goes, so the demand after a sell-out is captured rather than lost.

   **Bemærk:** A waiting list collected in the first hour is the audience for your next release, and for your next event.

Fai can open the event so you can turn the waiting list on. Switching it on and reading its members are dashboard jobs today.

### I dit dashboard, med Fai

Open \<EVENT NAME\> so I can turn on its waiting list

### Fra din egen assistent, via MCP

Behold `--read-only` i din MCP-konfiguration. Denne opgave læser kun data, så din assistent behøver ikke værktøjer, der foretager ændringer.

Pick the brand, find the event \<EVENT NAME\> and show its waiting list

### Fra din terminal

Read the event to confirm the waiting list is collecting.

#### Show the event and its current settings

ticketfairy event get \<EVENT\_ID\>

## Spørgsmål du måske har

Should I publish by hand or schedule it?:  Schedule it. The event opens at the minute you announced without your team at a keyboard, and you spend that minute watching the sales instead.

What if I have no sales in the first ten minutes?:  Open the event page yourself as a buyer would. A ticket type whose sale window has not opened, a payment processing account that is not connected, and an unpublished event all look the same from the report.

Should I prepare for a rush?:  If you expect more demand than tickets, read the guide on keeping a high-demand on-sale running smoothly before the day. You have to make those choices in advance.

## Har du stadig et spørgsmål?

Book en demo, så besvarer vi det i en samtale ud fra din type event. Eller opret din konto og se det selv.

   [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) [Opret en gratis konto](https://manage.ticketfairy.com/welcome)

Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet.

## Relaterede guides

- [Flere måder at bruge Ticket Fairy på](https://www.ticketfairy.com/da/event-ticketing/features)
- [Schedule when your event goes live](https://www.ticketfairy.com/da/guides/schedule-when-your-event-goes-live)
- [Unlock hidden tickets with an access code](https://www.ticketfairy.com/da/guides/unlock-hidden-tickets-with-an-access-code)
- [How do you keep a high-demand on-sale running smoothly?](https://www.ticketfairy.com/da/guides/keep-a-high-demand-on-sale-running-smoothly)
- [Run last year's event again](https://www.ticketfairy.com/da/guides/run-last-years-event-again)
- [Change the date or call off an event](https://www.ticketfairy.com/da/guides/change-or-call-off-an-event)
- [Alle Ticket Fairy-guider](https://www.ticketfairy.com/da/guides)

## Gør det på dit eget arrangement

Opret din konto, byg dit arrangement, og følg trinnene i dit eget dashboard. Du behøver ikke booke et salgsmøde.

  [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo)

## Sælg billetter med Ticket Fairy

Alt i disse guides er i dit dashboard fra den dag, du tilmelder dig.

- Sæt dit event op på få minutter
- Gratis events er gratis
- Fai, din medpilot, er indbygget

 [Opret en gratis konto](https://manage.ticketfairy.com/welcome)

Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet.

## Se det i en samtale

Book en demo, så viser vi dig, hvordan Ticket Fairy håndterer din type event.

 [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) [Flere måder at bruge Ticket Fairy på](https://www.ticketfairy.com/da/event-ticketing/features)

### Tips til at sælge flere billetter

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