# Take pre-registrations before your ticket on-sale | Ticket Fairy-guider

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guider](https://www.ticketfairy.com/da/guides)
3. Take pre-registrations before your ticket on-sale

Opret et arrangement

# Take pre-registrations before your ticket on-sale

Pre-registration collects the names of the people who already want a ticket, before a promoter has any to sell. Buyers register their interest, earn points for sharing the event, and get first access through a pre-sale once the tickets go on sale.

Take the names of the people who want tickets before you have any to sell, reward them for bringing friends, and open a pre-sale to them ahead of everyone else.

Til:  Building demand before tickets go on sale

Tager:  14 minutter

- [Turn pre-registration on](#step-1)
- [Set the registration window](#step-2)
- [Open a pre-sale for the people who registered](#step-3)
- [Set both ends of the pre-sale window](#step-4)
- [Give the pre-sale its own release](#step-5)
- [Choose whether referral links and codes also open the pre-sale](#step-6)
- [Choose what earns points](#step-7)
- [Add a prize worth competing for](#step-8)
- [Check the pre-sale as a registered buyer would](#step-9)

## Før du går i gang

- The event is published, even with no ticket types on sale yet. Buyers reach the pre-registration page through your event page, and a draft event shows them nothing.
- You know when tickets go on sale. The pre-sale has to start after pre-registration ends.
- You have decided what a fan who registers gets for sharing, if anything. Points and prizes are optional, and you can add them after the window opens.

1. ## Turn pre-registration on

   Open the event and select **Enable Pre-Registration**.

   **Bemærk:** You cannot switch it off again while rewards are running, so set the rewards after the dates rather than before them.
           ![Ticket Fairy pre-registration dates with the pre-registration and pre-sale windows and their enable switches](https://www.ticketfairy.com/embeds/posters/marketing-pre-registration--dates.png)    Pre-Registration Dates, with both windows set.
2. ## Set the registration window

   Enter the **Pre-Registration Start Date** and the end date beside it.

   **Bemærk:** Enter both dates before you share the link, or nobody can complete the form.
   **Tip:** Open registration the day you announce. A window that opens later loses the attention the announcement bought you.
3. ## Open a pre-sale for the people who registered

   Select **Enable Pre-Sale**.

   **Bemærk:** The pre-sale is the reward. It has to start after pre-registration ends, and the dashboard refuses a window that starts earlier.
4. ## Set both ends of the pre-sale window

   Enter the day and time the pre-sale opens, after registration closes, and the day and time it ends.

   **Bemærk:** Without a closing time, some pre-sale links treat the window as already closed, so a registered buyer is turned away from a pre-sale that is running.
5. ## Give the pre-sale its own release

   Make the pre-sale a release of its own with a set number of tickets, and keep the public release hidden until the public on-sale. Otherwise a registered buyer can choose that public release during the pre-sale too.

   **Bemærk:** Hold back enough for the window to be worth registering for, and few enough that the public on-sale is still worth announcing.
6. ## Choose whether referral links and codes also open the pre-sale

   A referral link from an existing buyer and the pre-sale limited code can also let a buyer in during the window. Leave both off for a registration-only pre-sale, or tell your team that those links and codes work too.
7. ## Choose what earns points

   Open **Pre-Registration Actions** and give each sharing action a point value.

   **Bemærk:** Sharing a personal link is worth more than a follow, because it brings other buyers to the page. Give it more points.
8. ## Add a prize worth competing for

   Open **Pre-Registration Prizes** and select **Add New Prize**.

   **Bemærk:** A prize only your event can give away beats a cash-equivalent one: guest list, a soundcheck or a bar tab.
9. ## Check the pre-sale as a registered buyer would

   Register yourself before the window opens, then sign in with that same account and add the pre-sale ticket to the cart once the window starts.

   **Bemærk:** In a signed-out browser the same ticket should not go into the cart, which is why a registered fan signs in with the account they registered with.

## Prøv disse trin på dit eget event

Opret en gratis konto, byg dit event og følg trinnene ovenfor i dit eget dashboard. Det tager få minutter, og du behøver ikke at booke et salgsopkald.

    Din e-mailadresse    [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo)

Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet.

## Eller få det gjort for dig

Fai can set both ends of the registration window and both ends of the pre-sale window, and report how many people have registered and how many tickets they asked for. She shows you the dates before she saves them. Set the points, the prizes and the pre-sale release yourself.

### I dit dashboard, med Fai

For \<EVENT NAME\>, open pre-registration at 9am on 1 September and close it at 5pm on 7 September, then open the pre-sale at 10am on 8 September and close it at 10pm on 9 September. Show me the dates before you save.

### Fra din egen assistent, via MCP

Forbind din assistent til [vores MCP-server](https://www.ticketfairy.com/mcp-server), og bed den om:

Behold `--read-only` i din MCP-konfiguration. Denne opgave læser kun data, så din assistent behøver ikke værktøjer, der foretager ændringer.

Pick the brand, find the event \<EVENT NAME\> and show its pre-registration dates

## Fra din terminal

Installér CLI fra [vores CLI-side](https://www.ticketfairy.com/cli), log ind med `ticketfairy auth login`, og vælg det brand, du arbejder på, med `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` og `ticketfairy event list` viser de ID'er, som de andre kommandoer bruger.

Read the event to check the pre-registration window.

### Show the event and its dates

ticketfairy event get \<EVENT\_ID\>

## Lad Fai gøre det for dig

Fai arbejder inde i dit Ticket Fairy-dashboard. Opret din konto, åbn Fai og indsæt instruktionen ovenfor.

   [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo)

Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet.

## Email the people who registered

1. ### Send to the pre-registered audience

   Choose **Pre-registered customers** as the audience when the pre-sale opens.

   **Bemærk:** There is a second audience for those who registered and never bought. That one is the reminder before the public on-sale.
   **Tip:** Give the day, the time with its zone, and when the pre-sale ends, so a fan in another time zone knows exactly when to buy.

Fai can draft the message and send it to the pre-registered audience after you approve it.

### I dit dashboard, med Fai

Draft an email to everyone pre-registered for \<EVENT NAME\> telling them the pre-sale is open, and show it to me before sending

### Fra din egen assistent, via MCP

Behold `--read-only` i din MCP-konfiguration. Denne opgave læser kun data, så din assistent behøver ikke værktøjer, der foretager ændringer.

Pick the brand, find the event \<EVENT NAME\> and show its pre-registration figures

### Fra din terminal

Messages are reviewed and sent in the dashboard.

#### Show the event before you message its audience

ticketfairy event get \<EVENT\_ID\>

## Close the pre-sale release

1. ### Mark the pre-sale release sold out at the closing time

   Open the pre-sale release and select **Mark as Sold Out**. That reduces the allocation to the number already sold and stops new purchases, whereas hiding a release only removes it from the event page while registration, referral and access-code links keep selling it.

   **Bemærk:** If buyers already have this ticket in their carts, choose **Clear Cart** to remove it or **Allow Purchase** to let them finish.
2. ### Mark it sold out again after a refund

   A refund can put a pre-sale ticket back, so wait a few seconds for the available quantity to update, then mark the release sold out again.

Close the release in the dashboard when the window ends. Fai, MCP and the command line cannot mark a release sold out.

## Message registered fans who did not buy

After the pre-sale, go back to everyone who registered and did not buy. Tell them when the public on-sale opens and which tickets remain.

Build this audience and send the message in the dashboard. Fai, MCP and the CLI cannot create this follow-up audience.

## Read how the registration went

1. ### Open the pre-registration report

   Open **Pre-Registration** in the event reports for the totals.

   **Bemærk:** Total tickets requested is the number to plan against. It is usually larger than the number of people, and smaller than what they buy.

Fai can read the pre-registration totals back to you.

### I dit dashboard, med Fai

For \<EVENT NAME\>, how many people pre-registered and how many tickets did they ask for

### Fra din egen assistent, via MCP

Behold `--read-only` i din MCP-konfiguration. Denne opgave læser kun data, så din assistent behøver ikke værktøjer, der foretager ændringer.

Pick the brand, find the event \<EVENT NAME\> and show its pre-registration report

### Fra din terminal

Read the event statistics.

#### Show the event statistics

ticketfairy event stats \<EVENT\_ID\>

## Spørgsmål du måske har

Do I need ticket types before I open pre-registration?:  No. Registration collects interest rather than orders, so it runs on a published event with no tickets set up yet. Have the tickets ready before the pre-sale opens.

Why can I not switch pre-registration off?:  Rewards are running on it. Finish or remove the rewards and the switch is available again.

Does a pre-registration guarantee a buyer a ticket?:  No. It gives them access to the pre-sale ahead of the public. Hold back enough tickets for that window to be worth registering for.

## Har du stadig et spørgsmål?

Book en demo, så besvarer vi det i en samtale ud fra din type event. Eller opret din konto og se det selv.

   [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) [Opret en gratis konto](https://manage.ticketfairy.com/welcome)

Ingen oprettelsesgebyrer. Intet obligatorisk månedligt gebyr. Intet kreditkort påkrævet.

## Relaterede guides

- [Flere måder at bruge Ticket Fairy på](https://www.ticketfairy.com/da/event-ticketing/features)
- [How can fan club members get presale access?](https://www.ticketfairy.com/da/guides/give-fan-club-members-presale-access)
- [Hold back tickets for later](https://www.ticketfairy.com/da/guides/hold-back-ticket-stock)
- [Open your ticket on-sale](https://www.ticketfairy.com/da/guides/open-your-ticket-on-sale)
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- [Postpone or reschedule an event](https://www.ticketfairy.com/da/guides/postpone-or-reschedule-an-event)
- [Cancel an event](https://www.ticketfairy.com/da/guides/cancel-an-event)
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- [Create an event](https://www.ticketfairy.com/da/guides/create-an-event)
- [Set up ticket types](https://www.ticketfairy.com/da/guides/set-up-ticket-types)
- [Add your flyer and description to your event page](https://www.ticketfairy.com/da/guides/design-your-event-page)
- [Answer your buyers' questions on the event page](https://www.ticketfairy.com/da/guides/add-faqs-to-your-event-page)
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- [Alle Ticket Fairy-guider](https://www.ticketfairy.com/da/guides)

## Gør det på dit eget arrangement

Opret din konto, byg dit arrangement, og følg trinnene i dit eget dashboard. Du behøver ikke booke et salgsmøde.

  [Opret en gratis konto](https://manage.ticketfairy.com/welcome) [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo)

## Sælg billetter med Ticket Fairy

Alt i disse guides er i dit dashboard fra den dag, du tilmelder dig.

- Sæt dit event op på få minutter
- Gratis events er gratis
- Fai, din medpilot, er indbygget

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## Se det i en samtale

Book en demo, så viser vi dig, hvordan Ticket Fairy håndterer din type event.

 [Book en demo](https://www.ticketfairy.com/da/event-ticketing/book-a-demo) [Flere måder at bruge Ticket Fairy på](https://www.ticketfairy.com/da/event-ticketing/features)

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