---
title: "Give crew meals at your event meal desk | Ticket Fairy Anleitungen"
description: "Run the crew catering counter at your event from each person's pass: scan it, see the meals left today and their dietary needs, and give a meal against their allowance. An extra meal needs the reason and your name, and the kitchen sees how many meals to expect each day with the dietary needs counted."
canonical: "https://www.ticketfairy.com/de/guides/give-crew-meals-at-your-meal-desk"
---

# Give crew meals at your event meal desk | Ticket Fairy Anleitungen

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Anleitungen](https://www.ticketfairy.com/de/guides)
3. Give crew meals at your event meal desk

Die Produktion steuern

# Give crew meals at your event meal desk

Festival production and catering managers feed crew, volunteers and performers against meal allowances, usually with paper tickets that get lost, shared or used twice. The meal desk counts each meal against the person's pass, shows the dietary needs at the counter, and gives the kitchen a forecast for every day of the event.

Run the crew catering counter at your event from each person's pass: scan it, see the meals left today and their dietary needs, and give a meal against their allowance. An extra meal needs the reason and your name, and the kitchen sees how many meals to expect each day with the dietary needs counted.

Für:  Serving crew and volunteer meals against each person's allowance

Dauer:  5 Minuten

- [Open Meals](#step-1)
- [Scan the pass](#step-2)
- [Give the meal](#step-3)
- [Someone with no meals left](#step-4)
- [Check the kitchen forecast](#step-5)
- [Print the kitchen sheet](#step-6)

## Bevor Sie anfangen

- You are an owner, admin or producer on the event. The event's **Operations** page opens for those roles only.
- Your pass types carry **Meals per day**, set under Zones and pass types in Accreditation, and the passes are issued.

1. ## Open Meals

   Open the event, select **Operations**, then select **Meals** in the list of sections.

   **Hinweis:** Meals opens on the **Meal desk**, with the cursor in the scan field. If Meals is not in the list, select **More sections** and open it there.
          ![Ticket Fairy meal desk with a runner's pass scanned, one of two meals left today and their vegetarian and nut allergy needs](https://www.ticketfairy.com/embeds/posters/marketing-event-desk--meal-desk.png)    The meal desk with a pass scanned.
2. ## Scan the pass

   Scan the code on the ticket or badge, or enter part of the name in **Scan a pass or enter a name**.

   **Hinweis:** The card shows the meals they have left today and their dietary needs, with their own note and any note from their artist advance.
3. ## Give the meal

   Select **Give a meal**.

   **Hinweis:** The desk says how many meals they have left today, and the field empties for the next scan. Today is the event's own day in its time zone.

## Someone with no meals left

The card says **No meals left today**, or that the pass has no meals today. To give one anyway, enter the reason in **Why are you giving an extra meal?** and select **Give a meal anyway**. Your name and the reason are kept with the meal, and the kitchen report lists every extra meal by team member.

4. ## Check the kitchen forecast

   Select **Kitchen and reports** at the top of Meals.

   **Hinweis:** Each day shows the meals expected with the dietary needs counted, the meals served, and meals on passes not issued yet. Choose a **Day** to see each group's allowance and what it ate.
          ![Ticket Fairy kitchen and reports for a festival, with meals expected each day, dietary needs counted, meals served, extra meals by team member and dietary notes from artist advances](https://www.ticketfairy.com/embeds/posters/marketing-event-desk--kitchen-and-reports.png)    Meals expected and served, day by day.
5. ## Print the kitchen sheet

   Select **Print kitchen sheet**, then select **Print**.

   **Hinweis:** The sheet carries the counts, dietary needs and performer notes, and no other personal details.
          ![Ticket Fairy kitchen sheet ready to print, with the meals expected and served each day and the dietary needs](https://www.ticketfairy.com/embeds/posters/marketing-event-desk--kitchen-sheet.png)    The kitchen sheet.

## Probiere diese Schritte bei deinem eigenen Event aus

Erstelle ein kostenloses Konto, lege dein Event an und folge den Schritten oben in deinem eigenen Dashboard. Das dauert ein paar Minuten, und du musst kein Verkaufsgespräch buchen.

    Deine E-Mail-Adresse    [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Oder lassen Sie es erledigen

Fai finds a pass at the meal desk, records a meal or an extra meal with its reason, undoes the last meal, and reads you the kitchen forecast and who ate. She shows you the pass and waits for your yes before she records a meal.

### In Ihrem Dashboard, mit Fai

How many meals should the kitchen expect at \<EVENT NAME\> tomorrow, and how many are vegetarian or gluten-free?

## Lass Fai das für dich erledigen

Fai arbeitet in deinem Ticket Fairy Dashboard. Erstelle dein Konto, öffne Fai und füge die Anweisung von oben ein.

   [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Give a whole team's meals to one collector

1. ### Choose the team

   On the meal desk, select **Collect for a team**, then choose the team.

   **Hinweis:** Each team shows how many of its people can still eat today.
          ![Ticket Fairy dialog to collect meals for a team at the meal desk, with a PA supplier and the stage crew and how many of each can still eat today](https://www.ticketfairy.com/embeds/posters/marketing-event-crew-meals--collect-for-a-team.png)    Collect meals for a team.
2. ### Give the meals

   Untick anyone who is not eating now, enter the name in **Who is collecting**, then select the button that counts the meals.

   **Hinweis:** Each meal comes off that person's meals for today. Anyone with no meal left or no issued pass is skipped, and the desk says how many.

Fai gives a team's meals to a named collector when you ask, after you confirm, and tells you who was skipped.

### In Ihrem Dashboard, mit Fai

Jo from Northern PA Hire is collecting lunch for their crew at \<EVENT NAME\>

## Undo a meal

1. ### Undo the last meal

   Scan the pass, select **Undo last meal**, then select **Undo meal**.

   **Hinweis:** The person gets the meal back for today. The meal stays in the history with the undo beside it.

Fai undoes a person's last meal today when you ask, after you confirm.

### In Ihrem Dashboard, mit Fai

Undo the meal we gave Ana Ruiz a minute ago at \<EVENT NAME\>, it was scanned twice

## See who ate

1. ### Open who ate

   In Kitchen and reports, select **Who ate**.

   **Hinweis:** Each meal shows who gave it and the reason for any extra meal. Select **Download this list** for a file of the day.
          ![Ticket Fairy list of who ate on the festival Saturday, with who gave each meal and the reason for an extra meal](https://www.ticketfairy.com/embeds/posters/marketing-event-desk--who-ate.png)    Who ate on the day.

Fai reads you the meals given on a day, the extra meals and who gave them.

### In Ihrem Dashboard, mit Fai

Who was given an extra meal at \<EVENT NAME\> today, and by whom?

## Fragen, die Sie haben könnten

Where does each person's meal allowance come from?:  From the pass type's Meals per day. A person on the rota gets one meal for each shift that starts that day, or two for a shift of 8 hours or more, up to the pass type's meals per day.

Where do the dietary needs come from?:  From the food needs each person gives on their My shifts page or at the desk, from a volunteer's application until they give them, and from the hospitality answers on each performer's advance. A performer's note covers their whole party, so the kitchen report lists it by performer rather than counting it per person.

What if two counters scan the same pass at once?:  Each meal is counted against the same allowance, so the second counter sees the meals left after the first one. Once the allowance is used, a meal needs a reason.

Does the meal desk work without a connection?:  Yes. Keep giving meals; each one is kept on the device and sent when the connection is back, and it counts on the day it was given if it is sent within 12 hours. Collecting for a team needs a connection.

Can a caterer run the meal desk without a dashboard login?:  Yes. Select **Share a desk link** at the top of Meals and make a meal service point link for their phone or tablet.

Why is the kitchen forecast empty?:  None of your pass types has meals per day yet. Select **Open Passes** and set Meals per day on the pass types under Zones and pass types.

## Hast du noch eine Frage?

Buche eine Demo, und wir beantworten sie in einem Gespräch, passend zu deiner Art von Event. Oder erstelle dein Konto und sieh es dir selbst an.

   [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo) [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

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- [Alle Ticket Fairy Anleitungen](https://www.ticketfairy.com/de/guides)

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  [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

## Verkaufe Tickets mit Ticket Fairy

Alles in diesen Anleitungen ist ab dem Tag deiner Registrierung in deinem Dashboard.

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 [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo) [Weitere Möglichkeiten mit Ticket Fairy](https://www.ticketfairy.com/features)

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