# Limit who can buy a ticket type | Ticket Fairy Anleitungen

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Anleitungen](https://www.ticketfairy.com/de/guides)
3. Limit who can buy a ticket type

Eine Veranstaltung anlegen

# Limit who can buy a ticket type

A high-demand ticket needs a clear limit so one buyer cannot take the allocation in one order or spread a large purchase across several orders. You may also list one ticket type on another ticketing page. The ticket type keeps its own quantity rules, while order approval and anti-scalping settings remain separate choices.

Limit how many tickets one order or customer account can buy, or send one ticket type to another ticketing page instead of selling it through Ticket Fairy.

Für:  Controlling ticket quantities and where buyers complete a purchase

Dauer:  6 Minuten

- [Open the ticket type](#step-1)
- [Choosing the right limit](#step-2)
- [Set the maximum per order](#step-3)
- [Set the maximum per account](#step-4)
- [Send one ticket type to another ticketing page](#step-5)
- [Use approval or anti-scalping settings separately](#step-6)
- [Save the change](#step-7)
- [Check the order limit](#step-8)
- [Check the account limit across orders](#step-9)
- [Try one more ticket](#step-10)
- [Release the test capacity](#step-11)
- [Check the external sales link](#step-12)

## Bevor Sie anfangen

- You're an owner or admin for the event.
- The ticket type already exists. These limits apply to one ticket type, so repeat the change for each ticket type that needs a different rule.
- You know the maximum number one order and one customer account should be able to buy.
- You have an existing customer account for the account-limit test; a first purchase may not be stopped by the account limit.
- If you are sending buyers to another ticketing page, you have its complete web address and understand that Ticket Fairy will not complete that ticket type's sale.

1. ## Open the ticket type

   Open your event, select **Tickets**, then select **Edit** on the ticket type you want to change.
           ![Ticket Fairy Ticket Types list with the Edit button for each ticket type](https://www.ticketfairy.com/embeds/posters/marketing-tickets--inventory.png)    Event, Tickets, Inventory, Ticket Types.

## Choosing the right limit

The per-order limit caps one basket. The per-account limit caps the total one customer account can buy across all its orders. Use both when a buyer should take only a small number in one order and across the whole release.

**Hinweis:** The account limit is for this ticket type, not every ticket type in the event. A buyer can still buy another ticket type unless you set a limit on that type too.

2. ## Set the maximum per order

   Turn on **Set custom maximum quantity per order**, then enter the number in **Maximum ticket quantity per order**.

   **Hinweis:** Your event page never offers more than the event's own per-order limit, so use this to set a lower limit for one ticket type. Leave the switch off when the event's limit is enough.
           ![Ticket Fairy ticket type window with Set custom maximum quantity per order turned on and a limit of six](https://www.ticketfairy.com/embeds/posters/marketing-ticket-page-form--purchase-limits.png)    Event, Tickets, Inventory, Edit, ticket type window.
3. ## Set the maximum per account

   Turn on **Set maximum number per customer account**, then use the arrows or enter a number from 1 to 20 in **Maximum ticket type quantity per account**.

   **Hinweis:** Ticket Fairy counts the active tickets of this type across the customer account's orders when a signed-in buyer adds tickets, and again at checkout when the buyer is signed in or enters an email that already has a customer account. Cancelled and refunded tickets do not count, and a buyer whose email has no customer account yet is not held to this limit on a first purchase, so use the per-order limit when first-order protection matters.
           ![Ticket Fairy ticket type options with an External Platform Link and Set maximum number per customer account set to eight](https://www.ticketfairy.com/embeds/posters/marketing-ticket-page-form--account-limit-external-sales.png)    Event, Tickets, Inventory, Edit, ticket type options.
4. ## Send one ticket type to another ticketing page

   If another service sells this ticket type, turn on **This ticket type is being sold on a different platform**, then enter the complete address in **External Platform Link**.

   **Hinweis:** Your event page then shows a button for this ticket type that opens that address, so buyers complete the purchase there and Ticket Fairy does not sell this ticket type. Enter the whole address, including https://, and check that the page opens before you save.

## Use approval or anti-scalping settings separately

Use **Require order approval** when a buyer may request a ticket but you decide after checkout. Use **Names required**, **Name checks**, **ID required** or **Ticket resale** when you need identity and resale controls for the event. Those settings have different effects and are explained in the guides beside this one.

**Hinweis:** **Hold payment until approved** is part of order approval. It does not replace a quantity limit and should be chosen in the order approval guide.

5. ## Save the change

   Select **Save**.

   **Hinweis:** The new rules apply to later purchases. Orders already placed keep the ticket details they had when the buyer placed them.
6. ## Check the order limit

   Open the public event page in a private browser window and check that you cannot choose more than the limit for this ticket type in one order.
7. ## Check the account limit across orders

   Using an existing customer account, place smaller test orders on the public event page in a private browser window until the account reaches the limit.

   **Hinweis:** Sign in as the test customer so Ticket Fairy checks the limit when you add tickets as well as at checkout. A cancelled or refunded ticket is not part of the active count.
8. ## Try one more ticket

   Try to add one more ticket after the account reaches the limit.
9. ## Release the test capacity

   Cancel the test orders afterwards so the capacity returns.
10. ## Check the external sales link

    Follow the ticket type's sales link from the public event page.

## Probiere diese Schritte bei deinem eigenen Event aus

Erstelle ein kostenloses Konto, lege dein Event an und folge den Schritten oben in deinem eigenen Dashboard. Das dauert ein paar Minuten, und du musst kein Verkaufsgespräch buchen.

    Deine E-Mail-Adresse    [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Oder lassen Sie es erledigen

Fai can set the per-order limit, the per-account limit and the external sales address on a ticket type. She shows you the ticket type and the change and asks for your approval before saving it. MCP and the CLI can set the two limits after approval.

### In Ihrem Dashboard, mit Fai

On \<EVENT NAME\>, limit \<TICKET TYPE\> to \<NUMBER\> per order and \<NUMBER\> per customer account. Show me the ticket type and the change, and ask before saving it

### Über MCP, mit Ihrem eigenen Assistenten

Verbinden Sie Ihren Assistenten mit [unserem MCP-Server](https://www.ticketfairy.com/mcp-server) und bitten Sie ihn:

Die kopierte MCP-Konfiguration enthält `--read-only`. Entfernen Sie `--read-only` nur, wenn Ihr Assistent Änderungen vornehmen soll. Routinemäßige Änderungen laufen auf Anfrage; vor destruktiven Aktionen fragt Sie ein kompatibler Client. Wenn Ihr Client nicht fragen kann, nehmen Sie die Änderung im Dashboard vor.

Find the event \<EVENT NAME\>, list its ticket types, find \<TICKET TYPE\>, then ask before setting maxQuantity to \<NUMBER\> and maxQuantityPerAccount to \<NUMBER\>

## Über das Terminal

Installieren Sie die CLI über [unserer CLI-Seite](https://www.ticketfairy.com/cli), melden Sie sich mit `ticketfairy auth login` an und wählen Sie mit `ticketfairy brand use <BRAND_ID>` die Marke, an der Sie arbeiten. `ticketfairy brand list` und `ticketfairy event list` zeigen die IDs, die die anderen Befehle verwenden.

You need an owner or admin login for the event. List the ticket types to find the ID, then set the limits. Set the external sales address on the dashboard or ask Fai.

### Find every ticket type and its ID

ticketfairy ticket list \<EVENT\_ID\> --all

### Limit one order to 6 tickets and one customer account to 8

ticketfairy ticket update \<EVENT\_ID\> \<TICKET\_ID\> --max-per-order 6 --max-per-account 8

## Lass Fai das für dich erledigen

Fai arbeitet in deinem Ticket Fairy Dashboard. Erstelle dein Konto, öffne Fai und füge die Anweisung von oben ein.

   [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Fragen, die Sie haben könnten

What is the difference between the per-order and per-account limits?:  The per-order limit caps one basket. The per-account limit caps the total one customer account can buy of this ticket type across all its orders. Use both when you need both limits.

Can I set one limit for every ticket type?:  No. The limits here belong to one ticket type. Repeat the change for each type that needs the same rule. Event-wide approval and anti-scalping settings are separate controls.

Does the account limit protect a buyer's first purchase?:  Not for a buyer who is new to Ticket Fairy. The limit counts purchases on an existing customer account, so a buyer whose email has no customer account yet can buy up to the per-order limit in a first order. Use the per-order limit when first-order protection matters, and use the account limit to control later purchases across that customer account.

What happens when I enter an External Platform Link?:  Your event page shows a button for that ticket type that opens the address you entered, so buyers complete their purchase there and Ticket Fairy does not sell that ticket type. Turn off **This ticket type is being sold on a different platform** and save when you want Ticket Fairy to sell it again.

Can I require approval for this ticket type?:  Yes. **Require order approval** lets a buyer place a request while you decide after checkout. Use **Approve orders before buyers receive tickets** for the approval setting and pending-order steps.

How do I add name, ID and resale checks?:  Open **Anti-Scalping/Fraud Settings** and choose **Settings**. The **Names required**, **Name checks**, **ID required** and **Ticket resale** choices are event settings. Use **How do you keep touts and bots off your tickets?** for the full anti-scalping path.

## Hast du noch eine Frage?

Buche eine Demo, und wir beantworten sie in einem Gespräch, passend zu deiner Art von Event. Oder erstelle dein Konto und sieh es dir selbst an.

   [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo) [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Verwandte Anleitungen

- [Weitere Möglichkeiten mit Ticket Fairy](https://www.ticketfairy.com/de/event-ticketing/features)
- [Set up ticket types](https://www.ticketfairy.com/de/guides/set-up-ticket-types)
- [Approve orders before buyers receive tickets](https://www.ticketfairy.com/de/guides/approve-orders-before-buyers-receive-tickets)
- [Wie halten Sie Wiederverkäufer und Bots von Ihren Tickets fern?](https://www.ticketfairy.com/de/guides/keep-touts-off-your-tickets)
- [Wie hältst du einen stark nachgefragten Vorverkauf reibungslos am Laufen?](https://www.ticketfairy.com/de/guides/keep-a-high-demand-on-sale-running-smoothly)
- [Sell tickets only to your NFT holders](https://www.ticketfairy.com/de/guides/sell-tickets-only-to-your-nft-holders)
- [Freefund nutzen, um Nichterscheinen bei kostenlosen Veranstaltungen und RSVP-Veranstaltungen zu reduzieren](https://www.ticketfairy.com/de/guides/reduce-no-shows-at-free-rsvp-events)
- [Einen A/B-Test für Ihr Event durchführen](https://www.ticketfairy.com/de/guides/run-an-ab-test-for-your-event)
- [Mache dein Event nur per Einladung zugänglich](https://www.ticketfairy.com/de/guides/make-an-event-invitation-only)
- [Event mit Passwort schützen](https://www.ticketfairy.com/de/guides/password-protect-your-event)
- [Sell tickets by personal invitation](https://www.ticketfairy.com/de/guides/sell-tickets-by-personal-invitation)
- [Versteckte Tickets mit einem Zugangscode freischalten](https://www.ticketfairy.com/de/guides/unlock-hidden-tickets-with-an-access-code)
- [Planen, wann Ihre Veranstaltung live geht](https://www.ticketfairy.com/de/guides/schedule-when-your-event-goes-live)
- [Ein Event verschieben oder neu terminieren](https://www.ticketfairy.com/de/guides/postpone-or-reschedule-an-event)
- [Ein Event absagen](https://www.ticketfairy.com/de/guides/cancel-an-event)
- [Vorregistrierungen vor dem Ticketverkauf entgegennehmen](https://www.ticketfairy.com/de/guides/take-pre-registrations-before-your-on-sale)
- [Eine wiederverwendbare Eventvorlage erstellen](https://www.ticketfairy.com/de/guides/create-a-reusable-event-template)
- [Set up ticketing for a multi-day festival](https://www.ticketfairy.com/de/guides/sell-a-multi-day-festival)
- [Sell parking, camping and merchandise with your tickets](https://www.ticketfairy.com/de/guides/sell-add-ons-with-your-tickets)
- [Tickets in Kategorien gruppieren](https://www.ticketfairy.com/de/guides/group-your-tickets-into-categories)
- [Wiederverwendbare Veranstaltungspässe für Crew und Künstler ausstellen](https://www.ticketfairy.com/de/guides/issue-entry-passes-to-your-crew)
- [Create an event](https://www.ticketfairy.com/de/guides/create-an-event)
- [Flyer und Beschreibung zu deiner Veranstaltung hinzufügen](https://www.ticketfairy.com/de/guides/design-your-event-page)
- [Fragen Ihrer Käufer auf der Eventseite beantworten](https://www.ticketfairy.com/de/guides/add-faqs-to-your-event-page)
- [Choose who Ticket Fairy support contacts about your event](https://www.ticketfairy.com/de/guides/choose-who-ticket-fairy-support-contacts-about-your-event)
- [Verkaufe Tickets mit Zeitfenstern für eine Attraktion, Ausstellung oder ein Food-Event](https://www.ticketfairy.com/de/guides/sell-timed-entry-tickets)
- [Eine Veranstaltung duplizieren](https://www.ticketfairy.com/de/guides/duplicate-an-event)
- [Eine wiederkehrende Veranstaltungsserie ausführen](https://www.ticketfairy.com/de/guides/run-a-recurring-event-series)
- [Sell VIP tables and bottle service through your promoters](https://www.ticketfairy.com/de/guides/sell-vip-tables-and-bottle-service)
- [Hold back tickets for later](https://www.ticketfairy.com/de/guides/hold-back-ticket-stock)
- [Schedule ticket releases](https://www.ticketfairy.com/de/guides/schedule-ticket-sale-windows-and-release-tiers)
- [Alle Ticket Fairy Anleitungen](https://www.ticketfairy.com/de/guides)

## Machen Sie das bei Ihrer eigenen Veranstaltung

Erstellen Sie Ihr Konto, legen Sie Ihr Event an und folgen Sie den Schritten in Ihrem eigenen Dashboard. Sie müssen kein Verkaufsgespräch buchen.

  [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

## Verkaufe Tickets mit Ticket Fairy

Alles in diesen Anleitungen ist ab dem Tag deiner Registrierung in deinem Dashboard.

- Richte dein Event in Minuten ein
- Kostenlose Events sind kostenlos
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## Sieh es dir in einem Gespräch an

Buche eine Demo, und wir zeigen dir, wie Ticket Fairy deine Art von Event abwickelt.

 [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo) [Weitere Möglichkeiten mit Ticket Fairy](https://www.ticketfairy.com/de/event-ticketing/features)

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