# Open a Vault account to hold your ticket money | Ticket Fairy Anleitungen

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Anleitungen](https://www.ticketfairy.com/de/guides)
3. Open a Vault account to hold your ticket money

Vault und Capital

# Open a Vault account to hold your ticket money

Promoters and venue teams open a Vault account to give their brand an account of its own for event money, with cards, transfers and currency accounts attached. You enter the business and the people who run it, then finish a verification check, and the account opens once the check passes.

Open a Vault account for your brand so the money your events take has an account of its own. Enter the business and the people behind it, then finish onboarding so Vault can verify them and switch the account on.

Für:  Opening the account your brand holds its event money in

Dauer:  10 Minuten

- [Open Vault for the brand](#step-1)
- [Select Create New Account](#step-2)
- [Check the business details](#step-3)
- [Choose the business structure](#step-4)
- [Choose the country](#step-5)
- [Enter the authorised person](#step-6)
- [Enter the legal representative](#step-7)
- [Enter the controlling person](#step-8)
- [Enter the beneficial owner](#step-9)
- [Select Create Account](#step-10)
- [Select Start Onboarding](#step-11)
- [Answer the verification questions](#step-12)
- [While Vault checks your account](#step-13)
- [Check the account is active](#step-14)

## Bevor Sie anfangen

- You're an owner or an admin on the brand. Those are the two roles that reach Vault.
- Vault is switched on for your brand. Ask Ticket Fairy support to switch Vault on for your brand if it isn't.
- You know how your business is registered, and the names of the people who act for it, represent it, control it and own it.

1. ## Open Vault for the brand

   Pick the brand, then open **Vault**. A brand with no account yet shows **Open a Vault account**.

   **Hinweis:** If the page says "Vault is not enabled for this brand", ask Ticket Fairy support to switch Vault on for your brand.
           ![Ticket Fairy Vault page for a brand with no Vault account yet, with Create New Account](https://www.ticketfairy.com/embeds/posters/marketing-vault-account--open-account.png)    Brand, Vault, before the account exists.
2. ## Select Create New Account

   Select **Create New Account**. The form opens with your brand's email, name, city and country already filled in.

   **Tipp:** **Cancel** closes the form without keeping what you entered, so finish it once you start.
           ![Ticket Fairy Open a Vault account form with business details, authorised person, legal representative, controlling person and beneficial owner](https://www.ticketfairy.com/embeds/posters/marketing-vault-account--account-form.png)    Brand, Vault, Create New Account.
3. ## Check the business details

   Under **Business Details**, check **Contact Email**, **Business Name** and **City** against your business's own records, and correct any that differ.
4. ## Choose the business structure

   Choose how the business is set up from **Business Structure**.

   - **Company**: Your events run through a registered company.
   - **Partnership**: Two or more partners own the business together.
   - **Sole Proprietorship**: You run the business in your own name.
   - **Association / Non-Profit**: A club, society or charity runs the events.
   - **Trust**: A trust holds the business.
   - **Government Entity**: A public body runs the events.
   - **Other**: None of the above describes the business.
5. ## Choose the country

   Choose the country the business is based in from **Country**. The list starts on your brand's country and offers every other country too.
6. ## Enter the authorised person

   Under **Authorised Person**, enter the first and last name of the person who acts for the business on this account.
7. ## Enter the legal representative

   Under **Legal Representative**, enter the name of the person who represents the business legally, such as a director.
8. ## Enter the controlling person

   Under **Controlling Person**, enter the name of the person who has control of the business, such as its managing director.
9. ## Enter the beneficial owner

   Under **Beneficial Owner**, enter the name of the person who owns the business, then their share in **Ownership %**.

   **Hinweis:** **Ownership %** starts at 100 and takes a whole number from 1 to 100. One person can appear in every section when they run and own the business.
10. ## Select Create Account

    Select **Create Account**. "Account created successfully!" confirms it, and the **Vault account** card takes the form's place with the status **Created**.

    **Hinweis:** If you see "Failed to create account", the form keeps what you entered. Check each section, then select **Create Account** again.
            ![Ticket Fairy Vault account card with the status Created and Start Onboarding](https://www.ticketfairy.com/embeds/posters/marketing-vault-account--start-onboarding.png)    Brand, Vault, straight after the account is created.
11. ## Select Start Onboarding

    On the **Vault account** card, select **Start Onboarding**. The **Complete Account Onboarding** window opens Vault's secure verification.

    **Hinweis:** If the window asks you to continue securely instead, select **Continue account setup** and finish in the tab it opens.
12. ## Answer the verification questions

    Answer each question about the business and the people behind it, then submit the last page. "Onboarding submitted successfully!" confirms it and the window closes.

## While Vault checks your account

The **Vault account** card says **Submitted** while the check runs, and **Vault** shows only **Overview** and **Action Centre**. If the card changes to **Action required**, Vault needs more from you: select **Continue Onboarding** and answer what it asks.

13. ## Check the account is active

    Open **Vault** again. The **Vault account** card says **Active**, your balances show above it, and **Cards**, **Transfers** and **Accounts** appear under **Vault**.
            ![Ticket Fairy Vault overview for an active account, with balances in two currencies and the Vault account card below them](https://www.ticketfairy.com/embeds/posters/marketing-vault--balance-overview.png)    Brand, Vault, once the account is active.

## Probiere diese Schritte bei deinem eigenen Event aus

Erstelle ein kostenloses Konto, lege dein Event an und folge den Schritten oben in deinem eigenen Dashboard. Das dauert ein paar Minuten, und du musst kein Verkaufsgespräch buchen.

    Deine E-Mail-Adresse    [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Oder lassen Sie es erledigen

Fai, the assistant inside your dashboard, opens Vault for you. Creating the account and answering the verification questions are yours to do on the page, because they are about you and your business. MCP and the command line read the account and its status while you wait for the check, and create nothing.

### In Ihrem Dashboard, mit Fai

Open Vault for \<BRAND NAME\> so I can open an account

### Über MCP, mit Ihrem eigenen Assistenten

Verbinden Sie Ihren Assistenten mit [unserem MCP-Server](https://www.ticketfairy.com/mcp-server) und bitten Sie ihn:

Lassen Sie `--read-only` in Ihrer MCP-Konfiguration. Diese Aufgabe liest nur Daten, deshalb braucht Ihr Assistent keine Werkzeuge für Änderungen.

Pick the brand \<BRAND NAME\> and tell me the status of its Vault account

## Über das Terminal

Installieren Sie die CLI über [unserer CLI-Seite](https://www.ticketfairy.com/cli), melden Sie sich mit `ticketfairy auth login` an und wählen Sie mit `ticketfairy brand use <BRAND_ID>` die Marke, an der Sie arbeiten. `ticketfairy brand list` und `ticketfairy event list` zeigen die IDs, die die anderen Befehle verwenden.

The command line reads the brand's Vault account and its status. You need an owner or admin login for the brand. It cannot create the account or run onboarding, which happen in the dashboard.

### List the brands you can act for, with the id each one uses

ticketfairy brand list

### Print the brand's Vault account as JSON. Its metadata.status reads ACTIVE once the check has passed

ticketfairy vault account --brand \<BRAND\_ID\> --output json

## Lass Fai das für dich erledigen

Fai arbeitet in deinem Ticket Fairy Dashboard. Erstelle dein Konto, öffne Fai und füge die Anweisung von oben ein.

   [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Fragen, die Sie haben könnten

Can I open a Vault account for one event?:  No. Vault belongs to the brand, and a brand has one Vault account, so money from every event the brand runs arrives in the same place.

Why can't I see Vault in my brand menu?:  Vault shows to owners and admins of a brand that has it switched on. If you're an owner or admin and it isn't there, ask Ticket Fairy support to switch Vault on for your brand.

What does Action required mean on my account?:  Vault needs more information before it can activate the account. Select **Continue Onboarding** on the **Vault account** card and answer what the window asks.

Can a colleague finish onboarding for me?:  Yes, if they're an owner or admin on the brand: the **Start Onboarding** button is on the same card for them. The questions are about the business and its people, so whoever answers needs those details to hand.

Can I change the details after I create the account?:  The dashboard has no form to change them once the account exists. Contact Ticket Fairy support if a detail you entered is wrong.

My account says Suspended. What now?:  A suspended account can neither receive nor move money. Contact Ticket Fairy support, who can review the restriction and tell you what is needed to restore it.

## Hast du noch eine Frage?

Buche eine Demo, und wir beantworten sie in einem Gespräch, passend zu deiner Art von Event. Oder erstelle dein Konto und sieh es dir selbst an.

   [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo) [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Verwandte Anleitungen

- [Weitere Möglichkeiten mit Ticket Fairy](https://www.ticketfairy.com/de/event-ticketing/event-banking)
- [See how much of your ticket money you can spend from Vault](https://www.ticketfairy.com/de/guides/read-your-vault-balances)
- [Kannst du dein Ticketgeld ohne ein separates Bankkonto halten und ausgeben?](https://www.ticketfairy.com/de/guides/hold-and-spend-your-ticket-money-in-one-place)
- [Nimm Ticketzahlungen mit einem Zahlungsabwicklungskonto entgegen](https://www.ticketfairy.com/de/guides/connect-a-payment-account)
- [Get paid for your events in local currencies with Vault](https://www.ticketfairy.com/de/guides/receive-money-in-global-accounts)
- [Pay your event suppliers from Vault](https://www.ticketfairy.com/de/guides/pay-suppliers-from-your-vault)
- [Let your event team spend with Vault cards](https://www.ticketfairy.com/de/guides/issue-vault-cards)
- [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/de/guides/trust-a-payout-recipient)
- [Track what your event team spends on Vault cards](https://www.ticketfairy.com/de/guides/track-vault-spending)
- [Alle Ticket Fairy Anleitungen](https://www.ticketfairy.com/de/guides)

## Machen Sie das bei Ihrer eigenen Veranstaltung

Erstellen Sie Ihr Konto, legen Sie Ihr Event an und folgen Sie den Schritten in Ihrem eigenen Dashboard. Sie müssen kein Verkaufsgespräch buchen.

  [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

## Verkaufe Tickets mit Ticket Fairy

Alles in diesen Anleitungen ist ab dem Tag deiner Registrierung in deinem Dashboard.

- Richte dein Event in Minuten ein
- Kostenlose Events sind kostenlos
- Fai, dein Co-Pilot, ist eingebaut

 [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Sieh es dir in einem Gespräch an

Buche eine Demo, und wir zeigen dir, wie Ticket Fairy deine Art von Event abwickelt.

 [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo) [Weitere Möglichkeiten mit Ticket Fairy](https://www.ticketfairy.com/de/event-ticketing/event-banking)

### Tipps, um mehr Tickets zu verkaufen

Praktische Ratschläge von Veranstaltern, die ausverkaufen, und jede neue Anleitung, sobald sie erscheint.

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