# Send your ticket buyers to Laylo | Ticket Fairy Anleitungen

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Anleitungen](https://www.ticketfairy.com/de/guides)
3. Send your ticket buyers to Laylo

Integrationen

# Send your ticket buyers to Laylo

Artists and promoters who message their fans through Laylo connect it to a brand once. Every paid ticket order across that brand's events then reaches your Laylo account, so the fans who bought are in the audience for your next drop.

Connect Laylo to a brand with the webhook link from your Laylo account, and each paid ticket order on that brand's events sends the buyer, their order and their marketing choice to Laylo.

Für:  Adding the fans who buy your tickets to your Laylo audience

Dauer:  4 Minuten

- [Open the Laylo card](#step-1)
- [Copy your Laylo webhook link](#step-2)
- [Paste the link into the Laylo card](#step-3)
- [Save the link](#step-4)
- [The order details Laylo receives](#step-5)
- [Check the first buyer arrived](#step-6)

## Bevor Sie anfangen

- You're an owner or admin of the brand. If the Laylo card is missing from **Integrations**, ask an owner or an admin.
- You have a Laylo account and can copy its webhook link.

1. ## Open the Laylo card

   Open your brand, select **Integrations** and scroll to **Purchase & sign-up capture**.
           ![Ticket Fairy Laylo card on the Integrations page, with the Laylo webhook URL field, Show and Save, marked Not connected](https://www.ticketfairy.com/embeds/posters/marketing-brand-integrations--laylo.png)    Brand, Integrations, Purchase & sign-up capture.
2. ## Copy your Laylo webhook link

   In your Laylo account, copy the full webhook link Laylo gives you.

   **Hinweis:** The link starts with https and carries your Laylo token, which is why the card hides it as you paste.
3. ## Paste the link into the Laylo card

   Paste the link into **Laylo webhook URL**.

   **Tipp:** Select **Show** to check the whole link went in.
4. ## Save the link

   Select **Save**. The card changes to **Connected** and "Laylo saved." appears.

## The order details Laylo receives

Each ticket order on the brand's events goes to Laylo once, after it is paid. Laylo receives the buyer's name, email, phone number and billing address, the order number, currency and total, and the event's name and date.

**Hinweis:** Ticket Fairy sends the order after the payment is taken, so Laylo never slows a buyer's checkout.

5. ## Check the first buyer arrived

   Buy a test ticket with an email address you control, then look for that buyer in your Laylo account.

   **Hinweis:** Laylo receives the orders paid after you save the link. Buyers who paid before then aren't sent.

## Probiere diese Schritte bei deinem eigenen Event aus

Erstelle ein kostenloses Konto, lege dein Event an und folge den Schritten oben in deinem eigenen Dashboard. Das dauert ein paar Minuten, und du musst kein Verkaufsgespräch buchen.

    Deine E-Mail-Adresse    [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Oder lassen Sie es erledigen

Fai can save or remove the Laylo link on a brand, and she asks for your approval before each change. The link carries your Laylo token, so paste it into the Laylo card yourself and ask Fai to open the page.

### In Ihrem Dashboard, mit Fai

Open Integrations for \<BRAND NAME\> so I can connect Laylo

## Lass Fai das für dich erledigen

Fai arbeitet in deinem Ticket Fairy Dashboard. Erstelle dein Konto, öffne Fai und füge die Anweisung von oben ein.

   [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Turn Laylo off

1. ### Clear the Laylo link

   On the Laylo card, delete the link in **Laylo webhook URL**, then select **Turn off**.
2. ### Confirm turning Laylo off

   Select **Turn off** in the confirmation. The card changes to **Not connected**.

   **Hinweis:** Ticket Fairy stops sending new orders, and the fans already in Laylo stay there. Paste the link again to turn it back on.

Fai can turn Laylo off for a brand after you approve the change.

### In Ihrem Dashboard, mit Fai

Turn off Laylo on \<BRAND NAME\>, and ask me before you save it

## Fragen, die Sie haben könnten

Why won't the Laylo card save my link?:  "That doesn't look like a valid Laylo webhook URL. Paste the full https://…laylo.com/…?token=… link from your Laylo account, or leave it blank to turn the sync off." means the pasted text is not a complete Laylo link. Copy the whole link from your Laylo account again, starting with https, and paste it over what is in the field.

Does Laylo get buyers who didn't agree to hear from me?:  Yes. Every paid order goes to Laylo with the buyer's checkout answer about hearing from your brand. Laylo receives that same answer for text messages, even when the buyer answered the separate text-message question differently.

Does a refund reach Laylo?:  No. Laylo receives each order once, when it is paid, and a later refund or cancellation is not sent.

Can I send one event's buyers to Laylo and not the others?:  No. Laylo is set for the whole brand, so every event on that brand sends its paid orders to the same Laylo account.

Why can't I see the Laylo card?:  The Laylo card shows for brand owners and admins. A marketing team member sees **Integrations** without it, so ask an owner or an admin to paste the link.

Why does the Laylo card say someone else changed it?:  "Someone else changed this while you were editing." means a teammate saved the Laylo card while you had it open. Select **Load latest** to see what they saved before you save yours.

## Hast du noch eine Frage?

Buche eine Demo, und wir beantworten sie in einem Gespräch, passend zu deiner Art von Event. Oder erstelle dein Konto und sieh es dir selbst an.

   [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo) [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Verwandte Anleitungen

- [Weitere Möglichkeiten mit Ticket Fairy](https://www.ticketfairy.com/de/event-ticketing/marketing-platform-integrations)
- [Send your ticket buyers and orders to Hive](https://www.ticketfairy.com/de/guides/send-your-ticket-buyers-and-orders-to-hive)
- [Ticketkäufer mit Mailchimp synchronisieren](https://www.ticketfairy.com/de/guides/sync-buyers-to-mailchimp)
- [Können Ticketkäufer automatisch Ihrer E-Mail-Liste beitreten?](https://www.ticketfairy.com/de/guides/add-ticket-buyers-to-your-email-list)
- [E-Mails an Personen senden, die Tickets für Ihre Veranstaltung gekauft haben](https://www.ticketfairy.com/de/guides/email-your-buyers)
- [Alle Ticket Fairy Anleitungen](https://www.ticketfairy.com/de/guides)

## Machen Sie das bei Ihrer eigenen Veranstaltung

Erstellen Sie Ihr Konto, legen Sie Ihr Event an und folgen Sie den Schritten in Ihrem eigenen Dashboard. Sie müssen kein Verkaufsgespräch buchen.

  [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

## Verkaufe Tickets mit Ticket Fairy

Alles in diesen Anleitungen ist ab dem Tag deiner Registrierung in deinem Dashboard.

- Richte dein Event in Minuten ein
- Kostenlose Events sind kostenlos
- Fai, dein Co-Pilot, ist eingebaut

 [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Sieh es dir in einem Gespräch an

Buche eine Demo, und wir zeigen dir, wie Ticket Fairy deine Art von Event abwickelt.

 [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo) [Weitere Möglichkeiten mit Ticket Fairy](https://www.ticketfairy.com/de/event-ticketing/marketing-platform-integrations)

### Tipps, um mehr Tickets zu verkaufen

Praktische Ratschläge von Veranstaltern, die ausverkaufen, und jede neue Anleitung, sobald sie erscheint.

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