# Take pre-registrations before your ticket on-sale | Ticket Fairy Anleitungen

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Anleitungen](https://www.ticketfairy.com/de/guides)
3. Take pre-registrations before your ticket on-sale

Eine Veranstaltung anlegen

# Take pre-registrations before your ticket on-sale

Pre-registration collects the names of the people who already want a ticket, before a promoter has any to sell. Buyers register their interest, earn points for sharing the event, and get first access through a pre-sale once the tickets go on sale.

Take the names of the people who want tickets before you have any to sell, reward them for bringing friends, and open a pre-sale to them ahead of everyone else.

Für:  Building demand before tickets go on sale

Dauer:  14 Minuten

- [Turn pre-registration on](#step-1)
- [Set the registration window](#step-2)
- [Open a pre-sale for the people who registered](#step-3)
- [Set both ends of the pre-sale window](#step-4)
- [Give the pre-sale its own release](#step-5)
- [Choose whether referral links and codes also open the pre-sale](#step-6)
- [Choose what earns points](#step-7)
- [Add a prize worth competing for](#step-8)
- [Check the pre-sale as a registered buyer would](#step-9)

## Bevor Sie anfangen

- The event is published, even with no ticket types on sale yet. Buyers reach the pre-registration page through your event page, and a draft event shows them nothing.
- You know when tickets go on sale. The pre-sale has to start after pre-registration ends.
- You have decided what a fan who registers gets for sharing, if anything. Points and prizes are optional, and you can add them after the window opens.

1. ## Turn pre-registration on

   Open the event and select **Enable Pre-Registration**.

   **Hinweis:** You cannot switch it off again while rewards are running, so set the rewards after the dates rather than before them.
           ![Ticket Fairy pre-registration dates with the pre-registration and pre-sale windows and their enable switches](https://www.ticketfairy.com/embeds/posters/marketing-pre-registration--dates.png)    Pre-Registration Dates, with both windows set.
2. ## Set the registration window

   Enter the **Pre-Registration Start Date** and the end date beside it.

   **Hinweis:** Enter both dates before you share the link, or nobody can complete the form.
   **Tipp:** Open registration the day you announce. A window that opens later loses the attention the announcement bought you.
3. ## Open a pre-sale for the people who registered

   Select **Enable Pre-Sale**.

   **Hinweis:** The pre-sale is the reward. It has to start after pre-registration ends, and the dashboard refuses a window that starts earlier.
4. ## Set both ends of the pre-sale window

   Enter the day and time the pre-sale opens, after registration closes, and the day and time it ends.

   **Hinweis:** Without a closing time, some pre-sale links treat the window as already closed, so a registered buyer is turned away from a pre-sale that is running.
5. ## Give the pre-sale its own release

   Make the pre-sale a release of its own with a set number of tickets, and keep the public release hidden until the public on-sale. Otherwise a registered buyer can choose that public release during the pre-sale too.

   **Hinweis:** Hold back enough for the window to be worth registering for, and few enough that the public on-sale is still worth announcing.
6. ## Choose whether referral links and codes also open the pre-sale

   A referral link from an existing buyer and the pre-sale limited code can also let a buyer in during the window. Leave both off for a registration-only pre-sale, or tell your team that those links and codes work too.
7. ## Choose what earns points

   Open **Pre-Registration Actions** and give each sharing action a point value.

   **Hinweis:** Sharing a personal link is worth more than a follow, because it brings other buyers to the page. Give it more points.
8. ## Add a prize worth competing for

   Open **Pre-Registration Prizes** and select **Add New Prize**.

   **Hinweis:** A prize only your event can give away beats a cash-equivalent one: guest list, a soundcheck or a bar tab.
9. ## Check the pre-sale as a registered buyer would

   Register yourself before the window opens, then sign in with that same account and add the pre-sale ticket to the cart once the window starts.

   **Hinweis:** In a signed-out browser the same ticket should not go into the cart, which is why a registered fan signs in with the account they registered with.

## Probiere diese Schritte bei deinem eigenen Event aus

Erstelle ein kostenloses Konto, lege dein Event an und folge den Schritten oben in deinem eigenen Dashboard. Das dauert ein paar Minuten, und du musst kein Verkaufsgespräch buchen.

    Deine E-Mail-Adresse    [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Oder lassen Sie es erledigen

Fai can set both ends of the registration window and both ends of the pre-sale window, and report how many people have registered and how many tickets they asked for. She shows you the dates before she saves them. Set the points, the prizes and the pre-sale release yourself.

### In Ihrem Dashboard, mit Fai

For \<EVENT NAME\>, open pre-registration at 9am on 1 September and close it at 5pm on 7 September, then open the pre-sale at 10am on 8 September and close it at 10pm on 9 September. Show me the dates before you save.

### Über MCP, mit Ihrem eigenen Assistenten

Verbinden Sie Ihren Assistenten mit [unserem MCP-Server](https://www.ticketfairy.com/mcp-server) und bitten Sie ihn:

Lassen Sie `--read-only` in Ihrer MCP-Konfiguration. Diese Aufgabe liest nur Daten, deshalb braucht Ihr Assistent keine Werkzeuge für Änderungen.

Pick the brand, find the event \<EVENT NAME\> and show its pre-registration dates

## Über das Terminal

Installieren Sie die CLI über [unserer CLI-Seite](https://www.ticketfairy.com/cli), melden Sie sich mit `ticketfairy auth login` an und wählen Sie mit `ticketfairy brand use <BRAND_ID>` die Marke, an der Sie arbeiten. `ticketfairy brand list` und `ticketfairy event list` zeigen die IDs, die die anderen Befehle verwenden.

Read the event to check the pre-registration window.

### Show the event and its dates

ticketfairy event get \<EVENT\_ID\>

## Lass Fai das für dich erledigen

Fai arbeitet in deinem Ticket Fairy Dashboard. Erstelle dein Konto, öffne Fai und füge die Anweisung von oben ein.

   [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Email the people who registered

1. ### Send to the pre-registered audience

   Choose **Pre-registered customers** as the audience when the pre-sale opens.

   **Hinweis:** There is a second audience for those who registered and never bought. That one is the reminder before the public on-sale.
   **Tipp:** Give the day, the time with its zone, and when the pre-sale ends, so a fan in another time zone knows exactly when to buy.

Fai can draft the message and send it to the pre-registered audience after you approve it.

### In Ihrem Dashboard, mit Fai

Draft an email to everyone pre-registered for \<EVENT NAME\> telling them the pre-sale is open, and show it to me before sending

### Über MCP, mit Ihrem eigenen Assistenten

Lassen Sie `--read-only` in Ihrer MCP-Konfiguration. Diese Aufgabe liest nur Daten, deshalb braucht Ihr Assistent keine Werkzeuge für Änderungen.

Pick the brand, find the event \<EVENT NAME\> and show its pre-registration figures

### Über das Terminal

Messages are reviewed and sent in the dashboard.

#### Show the event before you message its audience

ticketfairy event get \<EVENT\_ID\>

## Close the pre-sale release

1. ### Mark the pre-sale release sold out at the closing time

   Open the pre-sale release and select **Mark as Sold Out**. That reduces the allocation to the number already sold and stops new purchases, whereas hiding a release only removes it from the event page while registration, referral and access-code links keep selling it.

   **Hinweis:** If buyers already have this ticket in their carts, choose **Clear Cart** to remove it or **Allow Purchase** to let them finish.
2. ### Mark it sold out again after a refund

   A refund can put a pre-sale ticket back, so wait a few seconds for the available quantity to update, then mark the release sold out again.

Close the release in the dashboard when the window ends. Fai, MCP and the command line cannot mark a release sold out.

## Message registered fans who did not buy

After the pre-sale, go back to everyone who registered and did not buy. Tell them when the public on-sale opens and which tickets remain.

Build this audience and send the message in the dashboard. Fai, MCP and the CLI cannot create this follow-up audience.

## Read how the registration went

1. ### Open the pre-registration report

   Open **Pre-Registration** in the event reports for the totals.

   **Hinweis:** Total tickets requested is the number to plan against. It is usually larger than the number of people, and smaller than what they buy.

Fai can read the pre-registration totals back to you.

### In Ihrem Dashboard, mit Fai

For \<EVENT NAME\>, how many people pre-registered and how many tickets did they ask for

### Über MCP, mit Ihrem eigenen Assistenten

Lassen Sie `--read-only` in Ihrer MCP-Konfiguration. Diese Aufgabe liest nur Daten, deshalb braucht Ihr Assistent keine Werkzeuge für Änderungen.

Pick the brand, find the event \<EVENT NAME\> and show its pre-registration report

### Über das Terminal

Read the event statistics.

#### Show the event statistics

ticketfairy event stats \<EVENT\_ID\>

## Fragen, die Sie haben könnten

Do I need ticket types before I open pre-registration?:  No. Registration collects interest rather than orders, so it runs on a published event with no tickets set up yet. Have the tickets ready before the pre-sale opens.

Why can I not switch pre-registration off?:  Rewards are running on it. Finish or remove the rewards and the switch is available again.

Does a pre-registration guarantee a buyer a ticket?:  No. It gives them access to the pre-sale ahead of the public. Hold back enough tickets for that window to be worth registering for.

## Hast du noch eine Frage?

Buche eine Demo, und wir beantworten sie in einem Gespräch, passend zu deiner Art von Event. Oder erstelle dein Konto und sieh es dir selbst an.

   [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo) [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Verwandte Anleitungen

- [Weitere Möglichkeiten mit Ticket Fairy](https://www.ticketfairy.com/de/event-ticketing/features)
- [How can fan club members get presale access?](https://www.ticketfairy.com/de/guides/give-fan-club-members-presale-access)
- [Hold back tickets for later](https://www.ticketfairy.com/de/guides/hold-back-ticket-stock)
- [Open your ticket on-sale](https://www.ticketfairy.com/de/guides/open-your-ticket-on-sale)
- [Freefund nutzen, um Nichterscheinen bei kostenlosen Veranstaltungen und RSVP-Veranstaltungen zu reduzieren](https://www.ticketfairy.com/de/guides/reduce-no-shows-at-free-rsvp-events)
- [Führen Sie einen A/B-Test für Ihr Event durch](https://www.ticketfairy.com/de/guides/run-an-ab-test-for-your-event)
- [Mache dein Event nur per Einladung zugänglich](https://www.ticketfairy.com/de/guides/make-an-event-invitation-only)
- [Event mit Passwort schützen](https://www.ticketfairy.com/de/guides/password-protect-your-event)
- [Tickets per persönlicher Einladung verkaufen](https://www.ticketfairy.com/de/guides/sell-tickets-by-personal-invitation)
- [Versteckte Tickets mit einem Zugangscode freischalten](https://www.ticketfairy.com/de/guides/unlock-hidden-tickets-with-an-access-code)
- [Approve orders before buyers receive tickets](https://www.ticketfairy.com/de/guides/approve-orders-before-buyers-receive-tickets)
- [Schedule when your event goes live](https://www.ticketfairy.com/de/guides/schedule-when-your-event-goes-live)
- [Postpone or reschedule an event](https://www.ticketfairy.com/de/guides/postpone-or-reschedule-an-event)
- [Cancel an event](https://www.ticketfairy.com/de/guides/cancel-an-event)
- [Create a reusable event template](https://www.ticketfairy.com/de/guides/create-a-reusable-event-template)
- [Set up ticketing for a multi-day festival](https://www.ticketfairy.com/de/guides/sell-a-multi-day-festival)
- [Sell parking, camping and merchandise with your tickets](https://www.ticketfairy.com/de/guides/sell-add-ons-with-your-tickets)
- [Group your tickets into categories](https://www.ticketfairy.com/de/guides/group-your-tickets-into-categories)
- [Issue reusable event passes to crew and artists](https://www.ticketfairy.com/de/guides/issue-entry-passes-to-your-crew)
- [Create an event](https://www.ticketfairy.com/de/guides/create-an-event)
- [Set up ticket types](https://www.ticketfairy.com/de/guides/set-up-ticket-types)
- [Add your flyer and description to your event page](https://www.ticketfairy.com/de/guides/design-your-event-page)
- [Answer your buyers' questions on the event page](https://www.ticketfairy.com/de/guides/add-faqs-to-your-event-page)
- [Sell timed-entry tickets for an attraction, exhibition or food event](https://www.ticketfairy.com/de/guides/sell-timed-entry-tickets)
- [Duplicate an event](https://www.ticketfairy.com/de/guides/duplicate-an-event)
- [Run a recurring event series](https://www.ticketfairy.com/de/guides/run-a-recurring-event-series)
- [Sell VIP tables and bottle service through your promoters](https://www.ticketfairy.com/de/guides/sell-vip-tables-and-bottle-service)
- [Alle Ticket Fairy Anleitungen](https://www.ticketfairy.com/de/guides)

## Machen Sie das bei Ihrer eigenen Veranstaltung

Erstellen Sie Ihr Konto, legen Sie Ihr Event an und folgen Sie den Schritten in Ihrem eigenen Dashboard. Sie müssen kein Verkaufsgespräch buchen.

  [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome) [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo)

## Verkaufe Tickets mit Ticket Fairy

Alles in diesen Anleitungen ist ab dem Tag deiner Registrierung in deinem Dashboard.

- Richte dein Event in Minuten ein
- Kostenlose Events sind kostenlos
- Fai, dein Co-Pilot, ist eingebaut

 [Kostenloses Konto erstellen](https://manage.ticketfairy.com/welcome)

Keine Einrichtungsgebühren. Keine verpflichtende monatliche Ticketing-Gebühr. Keine Kreditkarte nötig.

## Sieh es dir in einem Gespräch an

Buche eine Demo, und wir zeigen dir, wie Ticket Fairy deine Art von Event abwickelt.

 [Demo buchen](https://www.ticketfairy.com/de/event-ticketing/book-a-demo) [Weitere Möglichkeiten mit Ticket Fairy](https://www.ticketfairy.com/de/event-ticketing/features)

### Tipps, um mehr Tickets zu verkaufen

Praktische Ratschläge von Veranstaltern, die ausverkaufen, und jede neue Anleitung, sobald sie erscheint.

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