---
title: "Guías de Ticket Fairy | Monta tu evento y vende boletos"
description: "Configura boletos, abre la venta y entiende tus cifras con guías paso a paso sobre píxeles publicitarios, niveles de boletos para festivales y mucho más."
canonical: "https://www.ticketfairy.com/es/guides"
---

Guías

# Gestiona tu evento en Ticket Fairy

Configura tus boletos, abre tu venta y sabe exactamente cómo se vende tu evento. Organiza tus eventos como una empresa muchas veces más grande que la tuya.

Fai, tu compañera de equipo con IA, puede revisar las ventas, actualizar tu evento o cambiar un boleto cuando se lo pides.

## Montar un evento

Crea el evento, sus tipos de boleto, tandas, página y apertura de ventas.

- ### [Crear un evento](https://www.ticketfairy.com/es/guides/create-an-event)

  Empieza con una plantilla o un evento en blanco, añade los datos necesarios, configura los tipos de boletos y elige cómo venderlos.

  15 minutos
- ### [Configura los tipos de boletos](https://www.ticketfairy.com/es/guides/set-up-ticket-types)

  Crea opciones claras de boletos con el precio, la asignación, los límites de compra, la disponibilidad y las reglas de entrada correctos antes de poner tu evento a la venta.

  12 minutos
- ### [Programar lanzamientos de boletos](https://www.ticketfairy.com/es/guides/schedule-ticket-sale-windows-and-release-tiers)

  Planifica una secuencia clara de lanzamientos de boletos con el precio, las fechas de venta y las reglas de visibilidad adecuados para que los compradores vean la opción correcta en el momento adecuado.

  7 minutos
- ### [Agrupa tus boletos en categorías](https://www.ticketfairy.com/es/guides/group-your-tickets-into-categories)

  Agrupa pases de un día, pases de fin de semana y lanzamientos de precios en categorías para que los compradores encuentren rápido el boleto adecuado.

  5 minutos
- ### [Vende asientos numerados para tu evento desde un mapa de asientos](https://www.ticketfairy.com/es/guides/sell-reserved-seats-from-a-seat-map)

  Adjunta el mapa de asientos de tu recinto al evento, vincula cada categoría de asiento a un tipo de boleto y reserva los asientos que quieras conservar para que los compradores elijan los suyos.

  10 minutos
- ### [Agrega tu flyer y la descripción a la página de tu evento](https://www.ticketfairy.com/es/guides/design-your-event-page)

  Agrega el flyer, la imagen de fondo y la descripción que el comprador lee antes de elegir una entrada, con texto y material gráfico propios para cada idioma.

  6 minutos

- ### [Responde a las preguntas de tus compradores en la página del evento](https://www.ticketfairy.com/es/guides/add-faqs-to-your-event-page)

  Agrupa en secciones las preguntas frecuentes de los compradores, mantén una pregunta privada hasta decidir la respuesta e importa preguntas desde una hoja informativa.

  5 minutos
- ### [Programa cuándo se publica tu evento](https://www.ticketfairy.com/es/guides/schedule-when-your-event-goes-live)

  Elige una fecha y hora en la zona horaria de tu evento para que Ticket Fairy haga pública la página en ese momento.

  4 minutos
- ### [Duplicar un evento](https://www.ticketfairy.com/es/guides/duplicate-an-event)

  Empieza la próxima fecha con los tipos de boletos, la configuración del evento y las funciones opcionales que ya usas. Introduce el nuevo nombre, la dirección web y las fechas antes de ponerlo a la venta.

  8 minutos
- ### [Vende entradas para todas las fechas de tu gira desde una sola página](https://www.ticketfairy.com/es/guides/sell-tickets-to-every-date-of-your-tour-from-one-page)

  Crea una gira con nombre y dirección web propios, añade cada fecha como evento y comparte una página donde los compradores eligen ciudad y fecha. También tendrás una vista de ventas.

  6 minutos
- ### [Usa Freefund para reducir las ausencias en eventos gratuitos y con confirmación](https://www.ticketfairy.com/es/guides/reduce-no-shows-at-free-rsvp-events)

  Mantén la entrada gratuita para quienes asistan y pide un depósito reembolsable para darles un motivo para ir.

  8 minutos
- ### [Ejecuta una prueba A/B para tu evento](https://www.ticketfairy.com/es/guides/run-an-ab-test-for-your-event)

  Compara páginas de eventos o preguntas y respuestas del proceso de compra, divide a los visitantes entre versiones y descubre cuál genera más ventas o ingresos.

  10 minutos
- ### [Aprueba los pedidos antes de que los compradores reciban los boletos](https://www.ticketfairy.com/es/guides/approve-orders-before-buyers-receive-tickets)

  Revisa todos los pedidos o solo los que contengan determinados tipos de boletos. Decide cuándo cobrar y aprueba o rechaza cada solicitud antes de que venza la retención del pago.

  12 minutos
- ### [Posponer o reprogramar un evento](https://www.ticketfairy.com/es/guides/postpone-or-reschedule-an-event)

  Informa a los compradores de boletos del cambio de fecha, publica la nueva fecha cuando la tengas y elige quién puede solicitar un reembolso.

  9 minutos
- ### [Cancelar un evento](https://www.ticketfairy.com/es/guides/cancel-an-event)

  Marca el evento como cancelado para que el equipo de soporte de Ticket Fairy reembolse todos los pedidos e informa tú mismo a los titulares antes de que reciban los correos de reembolso.

  7 minutos
- ### [Recibe prerregistros antes de poner tus entradas a la venta](https://www.ticketfairy.com/es/guides/take-pre-registrations-before-your-on-sale)

  Recopila los nombres de quienes quieren entradas, prémialos por traer amigos y abre una preventa para ellos antes que para los demás.

  14 minutos
- ### [Crear una plantilla de evento reutilizable](https://www.ticketfairy.com/es/guides/create-a-reusable-event-template)

  Comparte tus niveles y asignaciones de entradas como plantilla sin publicar tus precios. Tu marca aparece en cada plantilla que publiques.

  8 minutos
- ### [Configura la venta de entradas para un festival de varios días](https://www.ticketfairy.com/es/guides/sell-a-multi-day-festival)

  Agrupa las entradas por día y de fin de semana, programa cada precio, vende camping y transporte en el mismo proceso y mantén la reventa al precio original.

  28 minutos
- ### [Limit who can buy a ticket type](https://www.ticketfairy.com/es/guides/limit-who-can-buy-tickets)

  Limit how many tickets one order or customer account can buy, or send one ticket type to another ticketing page instead of selling it through Ticket Fairy.

  6 minutos
- ### [Choose who Ticket Fairy support contacts about your event](https://www.ticketfairy.com/es/guides/choose-who-ticket-fairy-support-contacts-about-your-event)

  Give Ticket Fairy support two email addresses for one event, the one buyer escalations go to and your team's point of contact, in place of your brand's, or send the event back to your brand's addresses.

  3 minutos
- ### [Sell timed-entry tickets for an attraction, exhibition or food event](https://www.ticketfairy.com/es/guides/sell-timed-entry-tickets)

  Give a ticket type its own entry times so buyers pick a date and a slot, cap each slot separately, see sales and arrivals by slot, and know what a sold-out slot looks like to a buyer.

  10 minutos
- ### [Ejecuta una serie de eventos recurrentes](https://www.ticketfairy.com/es/guides/run-a-recurring-event-series)

  Mantén todas las ediciones juntas, añade fechas futuras automáticamente y ofrece a los compradores una página pública para la serie.

  10 minutos
- ### [Hold back tickets for later](https://www.ticketfairy.com/es/guides/hold-back-ticket-stock)

  Set aside part of a ticket type for a guest list, a competition or a partner, so those tickets stay out of the public on-sale until you hand them out.

  4 minutos

## Monta tu evento con estas guías

Crea una cuenta gratis y luego sigue cualquiera de estas guías en tu propio panel.

    Tu dirección de correo electrónico    [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo)

Sin cuotas de alta. Sin cuota mensual. Sin tarjeta de crédito.

## De principio a fin

El día de la venta, repetir el evento del año pasado y cambios de planes.

- ### [Abre la venta de entradas](https://www.ticketfairy.com/es/guides/open-your-ticket-on-sale)

  Comprueba cada tipo de entrada, compra una entrada de prueba, publica el evento a la hora anunciada y sigue las ventas, los ingresos y los pedidos durante la primera hora.

  10 minutos
- ### [Repite el evento del año pasado](https://www.ticketfairy.com/es/guides/run-last-years-event-again)

  Copia el evento del año pasado, cambia las fechas y los precios, y abre la venta a sus compradores antes de anunciarlo públicamente.

  12 minutos
- ### [Cambiar la fecha o cancelar un evento](https://www.ticketfairy.com/es/guides/change-or-call-off-an-event)

  Elige entre posponer, cancelar y reembolsar, avisa a los titulares de entradas antes que nadie y descubre qué implica cada opción para sus entradas y su dinero.

  7 minutos
- ### [Prepara a tu equipo de puerta para el día del evento](https://www.ticketfairy.com/es/guides/prepare-your-door-team)

  Da a cada persona de la puerta su propio acceso para escanear, envía los boletos de la lista de invitados, configura las reglas, prueba un boleto en cada teléfono y sigue las entradas.

  15 minutos

## Pago y pedidos

Preguntas en el pago, aprobación de pedidos, reembolsos, traspasos y listas de espera.

- ### [Encuentra y gestiona los pedidos de tu evento](https://www.ticketfairy.com/es/guides/find-and-manage-your-event-orders)

  Encuentra cualquier pedido de boletos por comprador, correo o número, revisa sus detalles y deja una nota visible para tu equipo.

  6 minutos
- ### [Descarga a tus compradores de boletos](https://www.ticketfairy.com/es/guides/download-your-ticket-buyers)

  Obtén un CSV de todos los boletos de tu evento, con datos de compradores y complementos opcionales en filas o columnas.

  3 minutos
- ### [Reembolsa un pedido de tu evento](https://www.ticketfairy.com/es/guides/refund-an-order)

  Devuelve el valor nominal de un pedido pagado a la tarjeta del comprador desde la página Pedidos, confírmalo con el código de autorización que Ticket Fairy te envía y consulta los cambios.

  6 minutos
- ### [Responder a una disputa de un pedido de entradas](https://www.ticketfairy.com/es/guides/respond-to-a-disputed-ticket-order)

  Cuando un comprador disputa el pago con su banco, encuentra el pedido, reúne las pruebas y envíalas a tiempo por correo o desde tu cuenta de pagos.

  10 minutos
- ### [Gestiona una lista de espera para un evento agotado](https://www.ticketfairy.com/es/guides/run-a-waiting-list)

  Activa la lista de espera, decide cuántos boletos puede solicitar una persona, consulta quién espera y descubre cómo se ofrece un boleto devuelto y cuánto tiempo hay para comprarlo.

  7 minutos
- ### [Permite que los compradores revendan sus boletos a su precio original](https://www.ticketfairy.com/es/guides/let-buyers-resell-their-tickets-at-face-value)

  Activa la reventa de boletos para que quienes no puedan asistir transfieran sus boletos al siguiente fan de la lista de espera o a alguien que elijan, al precio original, y sigue cada reventa en el informe Reventa de Boletos.

  6 minutos

- ### [Imprime las indicaciones del lugar y los detalles de entrada en tus boletos](https://www.ticketfairy.com/es/guides/print-venue-directions-and-entry-details-on-your-tickets)

  Añade indicaciones, entradas, horarios y requisitos a cada PDF de boleto, o asigna un texto propio a un tipo de boleto.

  4 minutos
- ### [Crea tus propios boletos PDF con tu marca y tus patrocinadores](https://www.ticketfairy.com/es/guides/design-your-own-pdf-tickets)

  Diseña los boletos PDF con tu logotipo, colores y fuentes, agrega información, imágenes y logotipos de patrocinadores, y elige qué eventos y tipos de boleto usan cada diseño.

  8 minutos
- ### [Turn on the ID check for buyers](https://www.ticketfairy.com/es/guides/turn-on-the-id-check-for-buyers)

  Ask Fai to turn on the ID check for an event, so each buyer proves who they are with a photo ID before we take their payment and issue their tickets.

  5 minutos
- ### [Clear the ticket orders waiting on an ID check](https://www.ticketfairy.com/es/guides/verify-buyer-identity-at-checkout)

  See which buyers have a card on hold in the Needs Verification tab, send the ID check again, take the payment without it, or release the hold and put the tickets back on sale.

  5 minutos
- ### [Let buyers refund their own tickets](https://www.ticketfairy.com/es/guides/let-buyers-refund-themselves)

  Turn on self-refunds, see what a buyer is offered on their order page, and know what happens to the ticket and the stock afterwards.

  7 minutos
- ### [Choose which details checkout asks your ticket buyers for](https://www.ticketfairy.com/es/guides/choose-which-attendee-details-checkout-collects)

  Make every ticket buyer at your event's checkout enter a phone number, nationality, Instagram handle or date of birth before they can pay, and turn away buyers under your event's minimum age.

  5 minutos
- ### [Choose which AI assistants sell your tickets](https://www.ticketfairy.com/es/guides/choose-which-ai-assistants-sell-your-tickets)

  AI shopping assistants can start a ticket order for buyers who ask them about events, at your prices and with your ticket rules, and send the buyer to the Ticket Fairy checkout page to pay. Turn an assistant off for your brand, or pause it for one event, to stop new ticket sales through it.

  3 minutos
- ### [Win back buyers who left checkout](https://www.ticketfairy.com/es/guides/recover-abandoned-carts)

  Find the buyers who entered their details at checkout and never paid for their tickets, see why each one is on the list, and email them back to your event.

  6 minutos
- ### [Sell a block of tickets to a company and invoice them](https://www.ticketfairy.com/es/guides/take-a-group-booking-and-invoice-it)

  Record a company's block of tickets with its purchase order and payment terms, get it signed off, and send the company one invoice with a due date that matches their terms.

  10 minutos
- ### [Reenviar los boletos de un comprador y corregir sus datos](https://www.ticketfairy.com/es/guides/resend-tickets-and-fix-a-buyers-details)

  Vuelve a enviar los boletos de un pedido a cualquier dirección de correo que te dé el comprador y corrige el nombre o el correo de un boleto para que coincida con la persona que llegará a la entrada.

  5 minutos
- ### [Mueve a un comprador a otro tipo de boleto o asiento](https://www.ticketfairy.com/es/guides/move-a-buyer-to-a-different-ticket-type-or-seat)

  Cambia todos los boletos de un pedido, mueve uno solo o asigna otro asiento sin que el comprador haga un pedido nuevo.

  5 minutos
- ### [Add custom questions to your event checkout](https://www.ticketfairy.com/es/guides/add-custom-checkout-questions)

  Collect extra information from buyers or ticket holders for your event checkout, such as a meal choice, accessibility request or company detail, and decide where each answer belongs.

  8 minutos
- ### [Add custom terms to your event checkout](https://www.ticketfairy.com/es/guides/add-custom-terms-to-your-checkout)

  Add labeled terms and conditions to your event checkout agreement, so buyers can open each section and accept the complete agreement before they pay.

  8 minutos
- ### [Let buyers pay for tickets in installments](https://www.ticketfairy.com/es/guides/let-buyers-pay-for-tickets-in-instalments)

  Turn on a payment plan for your event so buyers pay a first installment at checkout and the rest in weekly or monthly installments that finish before the event.

  6 minutos

## Promociones y descuentos

Códigos promocionales, enlaces de promotor, tarjetas regalo y membresías.

- ### [Vende un certificado de regalo para tu evento](https://www.ticketfairy.com/es/guides/sell-gift-certificates)

  Vende un certificado por el valor de un tipo de entrada o una cantidad fija, define cuántos meses es válido y deja que el comprador decida quién lo usa y cuándo.

  5 minutos
- ### [Crea códigos promocionales para tu evento](https://www.ticketfairy.com/es/guides/create-promo-codes)

  Ofrece un mejor precio a un colaborador, una lista de correo o tus primeros compradores con una promoción. Elige el descuento, los boletos, los códigos y los límites.

  8 minutos
- ### [Ofrece descuentos para grupos en las entradas de tu evento](https://www.ticketfairy.com/es/guides/offer-group-discounts-on-event-tickets)

  Ofrece automáticamente un precio más bajo cuando el carrito alcanza el tamaño de grupo que elijas, sin que el comprador tenga que escribir un código.

  6 minutos

## Marketing de referidos

Recompensa a quienes traen amigos y consulta quién consiguió cada venta.

- ### [Recompensa a los compradores que traigan amigos a tu evento](https://www.ticketfairy.com/es/guides/reward-buyers-for-referrals)

  Da a cada comprador de un boleto pagado elegible su propio enlace de referido y devuélvele parte del precio cuando sus amigos compren a través de él.

  7 minutos
- ### [Offer prizes your fans can win at your event](https://www.ticketfairy.com/es/guides/offer-prizes-your-fans-can-win)

  Put an upgrade, merch, an experience or a table on your event, set what a fan has to do to win it, and give each prize out from Influencers.

  9 minutos
- ### [Choose who wins a prize at your event](https://www.ticketfairy.com/es/guides/choose-who-wins-a-prize-at-your-event)

  Give out a prize with no target on it: name the buyer you already know won, or draw winners at random from every buyer who has paid, then confirm what the draw came up with.

  7 minutos
- ### [Choose how your buyers share your event](https://www.ticketfairy.com/es/guides/choose-how-your-buyers-share-your-event)

  Set the message your buyers start with and the apps they can share their link to, for the Share your link row buyers see after paying through the checkout on your own website.

  4 minutos

## Ventas privadas, invitaciones y listas de invitados

Contraseñas, códigos de acceso, invitaciones personales, boletos de invitado y cupos para socios.

- ### [Haz que tu evento requiera invitación](https://www.ticketfairy.com/es/guides/make-an-event-invitation-only)

  Compara una contraseña compartida, invitaciones personales y un código de acceso a boletos, o aprueba cada pedido después del pago antes de entregar los boletos.

  5 minutos
- ### [Protege tu evento con contraseña](https://www.ticketfairy.com/es/guides/password-protect-your-event)

  Protege la página de tu evento con una o varias contraseñas compartidas, pruébalas y cambia una sin bloquear el acceso de los grupos que aún lo necesitan.

  7 minutos
- ### [Vende boletos mediante invitación personal](https://www.ticketfairy.com/es/guides/sell-tickets-by-personal-invitation)

  Envía a cada invitado aprobado un enlace personal, define sus límites de boletos y pedidos, y controla o cancela la invitación.

  16 minutos
- ### [Comparte un enlace de invitación a tu evento](https://www.ticketfairy.com/es/guides/share-one-invitation-link-to-your-event)

  Crea un enlace de invitación para un grupo, elige las entradas ocultas que desbloquea y limita las entradas y los pedidos del grupo, luego cópialo y compártelo.

  5 minutos
- ### [Desbloquea boletos ocultos con un código de acceso](https://www.ticketfairy.com/es/guides/unlock-hidden-tickets-with-an-access-code)

  Mantén pública la página de tu evento con los tipos de boleto ocultos y permite que los compradores los vean al introducir un código de acceso sin descuento.

  12 minutos
- ### [Sell tickets only to your NFT holders](https://www.ticketfairy.com/es/guides/sell-tickets-only-to-your-nft-holders)

  Require ticket buyers to connect a wallet that holds one of your NFTs before they can buy tickets to your event, for every ticket or for one ticket type, and have the door check the NFT again at entry.

  6 minutos

- ### [Envía boletos gratis a tu lista de invitados](https://www.ticketfairy.com/es/guides/issue-guest-tickets)

  Envía un boleto gratis a un invitado, reseñista o miembro del equipo desde la página de boletos para invitados, de uno en uno o desde una hoja de cálculo, y consulta a quién se los enviaste.

  5 minutos
- ### [Build an application or sign-up form for your event](https://www.ticketfairy.com/es/guides/take-applications-with-a-form)

  Build a form for your event from a ready-made form, a description Fai turns into questions, or an empty one, ask only what each applicant needs to answer, read every application in one list, accept or decline each one, and send the people you accept a ticket.

  14 minutos
- ### [Deja que un colaborador entregue sus propios boletos para tu evento](https://www.ticketfairy.com/es/guides/let-a-partner-hand-out-their-own-tickets)

  Da a la representación de un artista, una emisora o un patrocinador una cantidad fija que puedan entregar sin iniciar sesión ni pedírtelo cada vez.

  6 minutos

## Complementos, mesas y extras

Merchandising, aparcamiento, camping, mesas, habitaciones de hotel y abonos para varios eventos.

- ### [Vende estacionamiento, camping y mercancía con tus boletos](https://www.ticketfairy.com/es/guides/sell-add-ons-with-your-tickets)

  Añade estacionamiento, camping, comidas, mercancía y mejoras al proceso de compra, con existencias, opciones y límites para cada uno.

  8 minutos
- ### [Sell VIP tables and bottle service through your promoters](https://www.ticketfairy.com/es/guides/sell-vip-tables-and-bottle-service)

  Create a table type for each booth or bottle-service package, give every promoter their own link to sell it, and see the table bookings each promoter brings to your event under Sales by Promoter.

  14 minutos
- ### [Sell one pass that covers several of your events](https://www.ticketfairy.com/es/guides/sell-a-pass-that-covers-several-events)

  Sell a season pass or a multi-night bundle once, then let the buyer book the nights they want as you announce them.

  9 minutos
- ### [Sell hotel rooms to your ticket buyers from a hotel block](https://www.ticketfairy.com/es/guides/sell-hotel-rooms-to-your-ticket-buyers-from-a-hotel-block)

  Put the rooms a hotel holds for your event on sale at checkout from a hotel block: choose the room, the nights, the rooms each night, the rate buyers pay and the last day they can book. You see how many room nights are booked and still for sale, and the day after the last day to book, the rooms nobody booked go back to the hotel.

  7 minutos
- ### [Ofrece reservas de hotel y vuelos en el sitio de tu evento](https://www.ticketfairy.com/es/guides/offer-hotel-and-flight-bookings-on-your-event-site)

  Permite que los visitantes reserven hoteles y vuelos desde el sitio de tu evento, sugiere fechas y aeropuertos de llegada y establece tu propio recargo cuando tu plan lo incluya.

  5 minutos

## Email, SMS y marketing

Mensajes a compradores, diseño de emails, tu web y páginas de destino.

- ### [Crea páginas de destino adicionales para tu evento](https://www.ticketfairy.com/es/guides/create-extra-landing-pages-for-your-event)

  Da a un evento páginas adicionales con sus propias direcciones, nombres, fechas, lugar, imágenes, descripción o tipos de boleto, mientras todos los boletos vendidos pertenecen al mismo evento.

  8 minutos
- ### [Añade tus propias palabras al correo de confirmación de la entrada](https://www.ticketfairy.com/es/guides/add-your-own-words-to-the-confirmation-email)

  Añade la hora de apertura, indicaciones para llegar y normas del evento al correo de confirmación que reciben los compradores con sus entradas, y envía sus respuestas a una dirección que lea tu equipo.

  7 minutos
- ### [Muestra tus patrocinadores en tus boletos y en la página del evento](https://www.ticketfairy.com/es/guides/show-your-sponsors-on-your-tickets-and-event-page)

  Agrega patrocinadores con sus logotipos y sitios web, elige dónde aparecen, ordénalos y asigna patrocinadores propios a un tipo de boleto VIP.

  6 minutos
- ### [Email your ticket buyers about your event](https://www.ticketfairy.com/es/guides/email-your-buyers)

  Send the doors time, the set times, a venue change or a thank-you to everyone attending, to one ticket type or to the waiting list, now or at a time you choose, and see who opened it.

  6 minutos
- ### [Email or text your fans and ticket holders from your brand](https://www.ticketfairy.com/es/guides/email-or-text-your-fans-and-ticket-holders)

  Email or text your ticket holders and fans from Messaging: start from a template or a Fai design, choose who gets it in plain words, test it, then send now or later and follow the results.

  9 minutos
- ### [Diseña el aspecto de los correos sobre tus eventos](https://www.ticketfairy.com/es/guides/design-the-look-of-your-brands-emails)

  Define el encabezado, el logotipo, los colores, las fuentes y el pie de página de tus correos, y elige el diseño predeterminado.

  6 minutos

- ### [Reutiliza plantillas de correos, SMS y certificados de regalo en tus eventos](https://www.ticketfairy.com/es/guides/reuse-email-text-and-gift-certificate-templates)

  Guarda como plantillas los textos que envías en cada evento, inicia mensajes desde ellas y actívalas, cópialas o cámbialas según necesite tu equipo.

  6 minutos
- ### [Manage one event's emails and texts in Messaging](https://www.ticketfairy.com/es/guides/manage-one-events-emails-and-texts-in-messaging)

  Open Messaging from an event to see only that event's messages, Fai's suggestions, automatic messages, templates and Mailchimp list, and start new emails and texts that are already about it.

  5 minutos
- ### [Encuentra los correos y las plantillas de eventos de las páginas anteriores de Mensajería](https://www.ticketfairy.com/es/guides/find-your-emails-and-templates-from-the-previous-messaging-pages)

  Consulta en Mensajes los correos y textos enviados o programados para los titulares de entradas desde las páginas anteriores de Mensajería, revisa sus resultados, vuelve a enviar uno y encuentra tus plantillas y tu lista de Mailchimp.

  4 minutos
- ### [Review the messages Fai suggests for your events](https://www.ticketfairy.com/es/guides/review-the-messages-fai-suggests-for-your-events)

  Preview the emails Fai prepares when an event reaches a good moment to message, then edit, schedule, send or dismiss each one, or switch on the automatic message she suggests.

  5 minutos
- ### [Send automatic messages before and after every event](https://www.ticketfairy.com/es/guides/send-automatic-messages-before-and-after-every-event)

  Switch on ready-made messages once, such as know before you go, a thank-you or a last chance, and each goes out for every event, one event series or one event at the moment you set.

  6 minutos
- ### [Set quiet hours and a weekly marketing limit for your events](https://www.ticketfairy.com/es/guides/set-quiet-hours-and-a-weekly-marketing-limit)

  Choose the hours when marketing texts wait instead of waking your fans, how many marketing messages a week your team can send before the checks warn you, and whether Fai suggests messages for your events.

  3 minutos
- ### [Consigue tu propio número de SMS para enviar mensajes a tus fans sobre tus eventos](https://www.ticketfairy.com/es/guides/get-your-own-text-number-for-marketing-texts)

  Solicita un número de teléfono para tu marca desde la configuración de Mensajería, consulta el cargo mensual y el precio por parte del SMS antes de aceptar, y envía todos tus SMS desde él cuando esté listo. Los SMS informativos de eventos no tienen cargo por parte, y los SMS de marketing se cobran por cada parte.

  4 minutos
- ### [Save the emails you send buyers, guests and applicants](https://www.ticketfairy.com/es/guides/save-the-emails-you-send)

  Draft an invitation, an application answer or a gift certificate message once, then pick it by name each time you send it, so every email you send buyers, guests and applicants sounds like you.

  5 minutos
- ### [Give your promoters artwork to post about your event](https://www.ticketfairy.com/es/guides/give-your-promoters-artwork-to-post)

  Keep the flyers, videos and ready-to-paste captions for your event on its Marketing Assets page, where every promoter downloads them beside their own promoter link.

  6 minutos
- ### [Vende entradas en tu propio sitio web](https://www.ticketfairy.com/es/guides/sell-tickets-on-your-own-website)

  Crea un widget para tu sitio web y pega su fragmento en tu página para que los compradores elijan entradas, paguen y reciban la confirmación sin salir de tu sitio web.

  6 minutos
- ### [Tell ticket holders where your event is](https://www.ticketfairy.com/es/guides/announce-your-venue-location)

  Save the location details, choose when future buyers can see the venue, and email a confirmed venue update to ticket holders and RSVPs.

  4 minutos
- ### [Build a website for your events](https://www.ticketfairy.com/es/guides/build-a-website-for-your-events)

  Give your festival, venue or club night its own website: Fai drafts it from your events and brand, or you start from a template, then you change the pages, sections and look and publish it for ticket buyers.

  12 minutos
- ### [Crear un sitio web en el enlace de tu evento](https://www.ticketfairy.com/es/guides/build-a-website-at-your-event-link)

  Ofrece a un evento su propio sitio web con las páginas que necesite y muéstralo en el enlace del evento en lugar de la página estándar.

  10 minutos
- ### [Connect your own domain to the website for your events](https://www.ticketfairy.com/es/guides/connect-your-own-web-address-to-your-event-website)

  Put your event website on a web address you already own, such as www.yourfestival.com, so ticket buyers find you under your own name. You add the records the dashboard shows at your domain provider, and you choose which address is the main one.

  10 minutos
- ### [Take enquiries and RSVPs on your event website](https://www.ticketfairy.com/es/guides/take-enquiries-and-rsvps-on-your-event-website)

  Add a contact, private hire or RSVP form to your event website with the questions you need, get an email for each new reply, then read, sort and download the replies in one place.

  9 minutos
- ### [Deja que Fai mejore el sitio web de tu evento](https://www.ticketfairy.com/es/guides/let-fai-improve-your-event-website)

  Fai revisa el sitio web de tu evento y sugiere qué corregir, redacta textos, mejora los que ya tienes, propone un diseño a partir de tu logo y, si lo activas, añade eventos nuevos automáticamente. Tú decides qué aparece en el sitio web y puedes deshacer cualquier cambio.

  10 minutos
- ### [List your events on your website](https://www.ticketfairy.com/es/guides/list-your-events-on-your-website)

  Show your upcoming events on your event website with live dates, prices and sold-out labels: every public event automatically or only the ones you choose, events sold on other websites, a What's on calendar, and events from partner brands that say yes.

  11 minutos
- ### [Protect, hide and redirect pages on your event website](https://www.ticketfairy.com/es/guides/protect-hide-and-redirect-pages-on-your-event-website)

  Give a crew, artist or guest page on your event website a password, keep a page out of search engines, choose what visitors see at an address you do not have, and send old addresses from last year's event to the right page.

  8 minutos
- ### [Translate your event website](https://www.ticketfairy.com/es/guides/translate-your-event-website)

  Fai translates your event website into the languages your ticket buyers read, you check her texts, and you put each language live when it is ready, with a language menu for visitors.

  8 minutos

## Anunciar tu evento

Saber qué campañas vendieron boletos.

- ### [Conecta píxeles publicitarios a tus ventas de entradas](https://www.ticketfairy.com/es/guides/connect-meta-and-network-pixels)

  Conecta Meta y tus otras redes publicitarias a nivel de marca para ver qué campañas generaron ventas de entradas.

  10 minutos
- ### [Consulta qué redes publicitarias venden tus entradas](https://www.ticketfairy.com/es/guides/see-which-ads-sold-tickets)

  Compara las redes de tus campañas por las ventas de entradas que generan, no por los clics, y decide dónde invertir después.

  7 minutos
- ### [Set up a Meta pixel to track your ticket sales](https://www.ticketfairy.com/es/guides/set-up-a-meta-pixel)

  Connect Meta to your brand and choose which pixel records your ticket sales, so you can see which Facebook and Instagram campaigns sold tickets.

  5 minutos
- ### [Measure ticket sales with Google Analytics](https://www.ticketfairy.com/es/guides/set-up-a-google-analytics-pixel)

  Add your complete Google Analytics measurement ID once to measure event page visits, checkout starts and completed ticket sales.

  5 minutos
- ### [Track ticket sales with your TikTok pixel](https://www.ticketfairy.com/es/guides/set-up-a-tiktok-pixel)

  Add your TikTok pixel once for your brand, and see which campaigns sold tickets.

  5 minutos
- ### [Track ticket sales with your Snapchat pixel](https://www.ticketfairy.com/es/guides/set-up-a-snapchat-pixel)

  Add your Snapchat pixel once for your brand, and see which campaigns sold tickets.

  5 minutos

- ### [Track ticket sales with your Reddit pixel](https://www.ticketfairy.com/es/guides/set-up-a-reddit-pixel)

  Add your Reddit pixel once for your brand, and see which campaigns sold tickets.

  5 minutos
- ### [Track ticket sales with your Spotify pixel](https://www.ticketfairy.com/es/guides/set-up-a-spotify-pixel)

  Add your Spotify pixel once for your brand, and see which campaigns sold tickets.

  5 minutos
- ### [Track ticket sales with your X pixel](https://www.ticketfairy.com/es/guides/set-up-an-x-twitter-pixel)

  Add your X pixel once for your brand, and see which campaigns sold tickets.

  5 minutos
- ### [Track ticket sales with your Google Ads pixel](https://www.ticketfairy.com/es/guides/set-up-a-google-ads-pixel)

  Add your Google Ads pixel once for your brand, and see which campaigns sold tickets.

  5 minutos
- ### [Track ticket sales with your Pinterest pixel](https://www.ticketfairy.com/es/guides/set-up-a-pinterest-pixel)

  Add your Pinterest pixel once for your brand, and see which campaigns sold tickets.

  5 minutos
- ### [Track ticket sales with your LinkedIn pixel](https://www.ticketfairy.com/es/guides/set-up-a-linkedin-pixel)

  Add your LinkedIn pixel once for your brand, and see which campaigns sold tickets.

  5 minutos
- ### [Track ticket sales with your Microsoft Bing pixel](https://www.ticketfairy.com/es/guides/set-up-a-microsoft-bing-pixel)

  Add your Microsoft Bing pixel once for your brand, and see which campaigns sold tickets.

  5 minutos
- ### [Rastrea las ventas de entradas con tu píxel de Amazon DSP](https://www.ticketfairy.com/es/guides/set-up-an-amazon-dsp-pixel)

  Añade el píxel de Amazon DSP una vez para tu marca y descubre qué campañas vendieron entradas.

  5 minutos
- ### [Track ticket sales with your ChatGPT pixel](https://www.ticketfairy.com/es/guides/set-up-a-chatgpt-pixel)

  Add your ChatGPT pixel once for your brand, and see which campaigns sold tickets.

  5 minutos

## Redes sociales

Conecta cuentas, programa publicaciones, lanza preventas y ve cómo responde la gente.

- ### [Connect the social accounts that promote your events](https://www.ticketfairy.com/es/guides/connect-your-social-accounts)

  Bring your Instagram and TikTok accounts into Ticket Fairy and say whether each one promotes your whole brand, an event series, a venue or one event, so you can run posts, replies and presales for your Instagram accounts from your dashboard.

  5 minutos
- ### [Deja que el Asistente de Social prepare tus publicaciones y respuestas de eventos](https://www.ticketfairy.com/es/guides/let-the-social-assistant-draft-your-event-posts-and-replies)

  El Asistente de Social supervisa tus eventos, ventas y comentarios de fans, prepara publicaciones, responde preguntas, contacta con fans y oculta estafas de entradas.

  10 minutos
- ### [Schedule the social posts that sell your tickets](https://www.ticketfairy.com/es/guides/schedule-your-social-posts)

  Plan the posts that sell your event's tickets in one sitting. Add each one to the queue at its account's next free posting time, or choose the exact minute, and send it for approval where your team needs it.

  9 minutos
- ### [Answer what ticket buyers ask you on social](https://www.ticketfairy.com/es/guides/read-what-your-audience-says-on-social)

  Answer every comment on your event posts and every direct message from ticket buyers in one Inbox. Tell a buyer from a passer-by, reply in public or in private, hide touts several at a time, and share each conversation with your team.

  9 minutos
- ### [Send fans your ticket link automatically when they comment or message](https://www.ticketfairy.com/es/guides/send-fans-your-ticket-link-automatically)

  Turn on an auto-reply for your event, and every fan who comments TICKETS under your event posts gets the ticket link in a private message, with the waiting list instead once the event sells out. You can also use ready-made auto-replies for a presale list, a guest list, answers from your event details and a thank-you for story mentions, and see how many tickets fans bought through each one's link.

  8 minutos
- ### [Run a ticket presale for your Instagram followers](https://www.ticketfairy.com/es/guides/run-a-follower-only-presale)

  Fans comment a word under your Instagram post, follow your account and reply with their email to join the presale list for your event. When you launch, each of them gets a personal link to buy tickets before the public on-sale.

  10 minutos
- ### [Publica un aviso a los fans cuando cambie tu evento](https://www.ticketfairy.com/es/guides/post-an-update-when-your-event-changes)

  Tell every fan who follows your social accounts what changed about your event in one step. With Post an update, we pause the event's scheduled promotional posts, draft an update post for each account for you to approve, and save a reply your team can send when fans ask. You resume the posts when it's over.

  5 minutos

## Integraciones

Mailchimp, Zapier y las demás herramientas que ya usas.

- ### [Sync your ticket buyers to Mailchimp](https://www.ticketfairy.com/es/guides/sync-buyers-to-mailchimp)

  Connect Mailchimp to your brand, choose the audience buyers join, choose whether buyers, newsletter sign-ups and sales tracking are sent, and know what Mailchimp receives about each buyer and what happens when a buyer opts out.

  6 minutos
- ### [Send your ticket buyers to Laylo](https://www.ticketfairy.com/es/guides/send-your-ticket-buyers-to-laylo)

  Connect Laylo to a brand with the webhook link from your Laylo account, and Ticket Fairy sends the buyer, their order and their marketing choice to Laylo for each paid ticket order on that brand's events.

  4 minutos
- ### [Send your ticket buyers and orders to Hive](https://www.ticketfairy.com/es/guides/send-your-ticket-buyers-and-orders-to-hive)

  Connect Hive to a brand with your Hive account ID, and each ticket buyer on that brand's events joins your Hive account with their order, in a Hive segment for one event when you choose one.

  5 minutos

## Cobrar

Cuentas de pago, quién paga las comisiones, divisas y liquidaciones.

- ### [Choose who pays the ticketing fee on your event](https://www.ticketfairy.com/es/guides/set-who-pays-the-fees)

  Decide whether buyers pay the ticketing fee on top or you include it in your ticket price, and see what each choice means for your price and your payout.

  5 minutos
- ### [Take ticket money with a payment processing account](https://www.ticketfairy.com/es/guides/connect-a-payment-account)

  Link the account that takes card payments for your brand, make it the one new events use, and check when it's ready to take payments.

  6 minutos
- ### [Check the payout for your event](https://www.ticketfairy.com/es/guides/check-your-payout)

  See what your event has earned, whether the money has been released to you, which account it goes to and when to expect it.

  6 minutos

## Vault y Capital

Tu cuenta Vault, tarjetas, transferencias, facturas y capital circulante.

- ### [Abre una cuenta de Vault para guardar el dinero de tus entradas](https://www.ticketfairy.com/es/guides/open-a-vault-account)

  Open your brand's Vault account for event money by completing Financial setup. Save your business details, add its people and documents, then review the agreements and send the details for verification.

  15 minutos
- ### [Abrir una cuenta de Vault para el dinero de los eventos con el formulario de configuración anterior](https://www.ticketfairy.com/es/guides/open-a-vault-account-with-the-older-setup-form)

  Open an account for your event money when Vault offers Create new account instead of Financial setup. Enter the business and its people, then complete secure verification from the account card.

  10 minutos
- ### [Consulta cuánto dinero de tus entradas puedes gastar desde Vault](https://www.ticketfairy.com/es/guides/read-your-vault-balances)

  Consulta en Vault cuánto dinero de tus entradas puedes gastar hoy en cada divisa, qué está en camino o retenido y qué necesita tu atención.

  6 minutos
- ### [Consulta lo que ganó cada evento en Vault](https://www.ticketfairy.com/es/guides/see-what-your-event-earned)

  Consulta lo recaudado en boletos, complementos y extras, lo descontado y el estimado de lo que recibes.

  7 minutos
- ### [Recibe pagos de tus eventos en monedas locales con Vault](https://www.ticketfairy.com/es/guides/receive-money-in-global-accounts)

  Abre una cuenta receptora de Vault para una moneda, como libras, euros o dólares, y comparte sus datos bancarios con patrocinadores, socios y cualquier otra persona que pague tus eventos mediante transferencia bancaria. Cada pago llega a Vault en esa moneda.

  6 minutos
- ### [Paga a tus proveedores del evento desde Vault](https://www.ticketfairy.com/es/guides/pay-suppliers-from-your-vault)

  Envía una transferencia bancaria desde tu saldo de Vault al recinto, al equipo o al proveedor de tu evento, con la referencia que verá en su extracto, y síguela hasta que se pague.

  8 minutos

- ### [Paga a todas las personas a las que debes por un evento](https://www.ticketfairy.com/es/guides/pay-everyone-you-owe-for-an-event)

  Mantén una lista de artistas, proveedores, recintos y personal a los que el evento debe pagar, añádelos desde tus contrataciones y págales juntos desde Vault.

  9 minutos
- ### [Paga de una vez a los artistas, proveedores y al personal de tu evento desde Vault](https://www.ticketfairy.com/es/guides/pay-several-people-at-once)

  Prepara un lote de hasta 100 pagos para artistas, proveedores, recintos y personal de un evento, revisa el costo de cada uno y envíalo desde Vault ahora o en una fecha.

  12 minutos
- ### [Facturar a patrocinadores y socios de tu evento desde Vault](https://www.ticketfairy.com/es/guides/manage-vault-invoices)

  Emite una factura desde el Vault de tu marca para un patrocinador, vendedor o venue asociado, finalízala y envíale el enlace. Después, márcala como pagada o anúlala si cambian los planes.

  10 minutos
- ### [Paga automáticamente el alquiler del recinto, las residencias de artistas y los proveedores habituales de tus eventos desde Vault](https://www.ticketfairy.com/es/guides/set-up-recurring-payments-from-vault)

  Configura desde Vault un pago recurrente para pagar el mismo monto a un recinto, artista residente o proveedor habitual cada semana, mes o fecha, y pausarlo, reanudarlo o detenerlo con aprobación.

  7 minutos
- ### [Haz que una segunda persona envíe todos los pagos de tu evento](https://www.ticketfairy.com/es/guides/turn-on-payment-approvals)

  Activa la aprobación de pagos en Vault para que cada pago de los ingresos de tu evento necesite a dos personas: una lo prepara y otra lo envía. Incluye lotes, pagos únicos y pagos periódicos.

  4 minutos
- ### [Recibe depósitos de mesas, alquiler del local y patrocinios para tus eventos con enlaces de pago de Vault](https://www.ticketfairy.com/es/guides/get-paid-with-vault-payment-links)

  Crea un enlace de pago desde Vault para un depósito de mesa VIP, el alquiler de un local, una cuota de patrocinio, pedidos anticipados de merchandising o un depósito grupal para tu evento. Compártelo o envíalo por correo y consulta los pagos y el importe cobrado directamente en tu saldo de Vault.

  6 minutos
- ### [Permite que tu equipo del evento gaste con tarjetas de Vault](https://www.ticketfairy.com/es/guides/issue-vault-cards)

  Emite una tarjeta virtual o física de Vault a nombre de un miembro del equipo para un evento, un proveedor o suscripciones en línea, con límites, fechas y lugares definidos.

  8 minutos
- ### [Marcar como de confianza a un proveedor al que pagas en cada evento](https://www.ticketfairy.com/es/guides/trust-a-payout-recipient)

  Marca como de confianza en Vault a un recinto o proveedor al que pagas en cada evento. Un propietario lo solicita, pasan 24 horas y otro lo aprueba.

  6 minutos
- ### [Congela, cancela o cambia los límites de la tarjeta Vault de un equipo de evento](https://www.ticketfairy.com/es/guides/freeze-cancel-or-change-a-vault-card)

  Congela, descongela, cancela o cambia los límites de una tarjeta Vault, modifica dónde y cuándo funciona, cámbiale el nombre o vincúlala a un evento desde Vault.

  5 minutos
- ### [Emite tarjetas de Vault para todo tu equipo del evento de una vez](https://www.ticketfairy.com/es/guides/issue-vault-cards-to-your-event-crew)

  Entrega de una vez una tarjeta virtual de Vault a hasta 50 personas de tu equipo, con los mismos controles, el evento vinculado y un nombre en cada tarjeta. Después, comprueba cuáles se emitieron.

  5 minutos
- ### [Agrega comprobantes, notas y eventos a los pagos con tarjeta de Vault de tu equipo](https://www.ticketfairy.com/es/guides/add-receipts-to-vault-card-payments)

  Agrega una foto o un PDF del comprobante a cada pago con tarjeta de Vault, comprueba si el total coincide, añade una nota y vincúlalo al evento. Deja que Fai recuerde los comprobantes que faltan.

  5 minutos
- ### [Reportar un problema con el pago de una tarjeta Vault de un proveedor del evento y seguir la disputa](https://www.ticketfairy.com/es/guides/report-a-problem-with-a-vault-card-payment)

  Reporta un pago con tarjeta Vault de tu evento que se cobró dos veces, nunca llegó o no reconoces, y sigue la disputa hasta que la red de tarjetas decida.

  4 minutos
- ### [Consulta lo que gasta tu equipo del evento con las tarjetas de Vault](https://www.ticketfairy.com/es/guides/track-vault-spending)

  Consulta todos los pagos de las tarjetas de Vault de tu evento, con retenciones, reembolsos y rechazos, además del trabajo de Vault que requiere atención.

  6 minutos
- ### [Obtén un estado de cuenta de Vault del dinero de tu evento para tu contador](https://www.ticketfairy.com/es/guides/get-a-vault-statement)

  Descarga un estado de cuenta oficial en PDF o un archivo de todos los pagos de tu evento, consulta quién solicitó cada uno y descarga comprobantes de pago.

  4 minutos
- ### [Convierte divisas y sigue todos los movimientos del dinero de tu evento en Vault](https://www.ticketfairy.com/es/guides/convert-currencies-and-read-your-vault-activity)

  Consulta todos los movimientos de entrada y salida de los saldos de Vault de tus eventos, con el saldo después de cada uno, y convierte dinero entre divisas al tipo de cambio que ves y aceptas primero.

  7 minutos
- ### [Deja que Fai prepare el trabajo financiero después de tus eventos](https://www.ticketfairy.com/es/guides/let-fai-prepare-your-finance-work)

  Deja que Fai prepare en Vault el trabajo financiero habitual de tus eventos: pagos, acuerdos de porcentaje, lotes de pagos, recordatorios de facturas y gastos con tarjeta. Acepta, cambia o descarta cada propuesta. Fai nunca envía dinero por su cuenta.

  8 minutos
- ### [Solicita una línea de crédito para pagar los costes de tu evento](https://www.ticketfairy.com/es/guides/apply-for-a-line-of-credit-for-your-event-costs)

  Abre Línea de crédito en el menú de tu marca y completa la solicitud desde tu dashboard. Usa tu acceso de Ticket Fairy para retomarla desde la misma página.

  10 minutos

## En la puerta

Escaneo, reglas de acceso, pases, mostradores de acreditación, quioscos y registros de entrada en directo.

- ### [Issue reusable event passes to crew and artists](https://www.ticketfairy.com/es/guides/issue-entry-passes-to-your-crew)

  Give crew and artists named multi-entry passes. Your door team can scan them in the same app they use for tickets.

  6 minutos
- ### [Registra a los asistentes e imprime gafetes con sus nombres en el mostrador de registro de tu evento](https://www.ticketfairy.com/es/guides/check-in-attendees-and-print-badges-at-registration)

  Gestiona el mostrador de registro de tu conferencia, feria comercial o festival desde cualquier navegador: escanea un boleto o busca al asistente por nombre, correo electrónico o número de pedido, regístralo e imprime su gafete en una impresora A6 o de tarjetas. Para imprimir otro gafete, indica un motivo. Las personas sin boleto compran uno mediante un código QR y puedes compartir un enlace de mostrador para que los voluntarios trabajen desde su propio portátil.

  7 minutos
- ### [Configura un quiosco de autoservicio para el registro de tu evento](https://www.ticketfairy.com/es/guides/set-up-a-self-service-check-in-kiosk-for-your-event)

  Coloca una tableta y una impresora de gafetes en la entrada para que los asistentes se registren e impriman su gafete. Escanean el boleto o confirman su correo con un código de seis dígitos.

  5 minutos
- ### [Let ticket holders pick the conference sessions they attend](https://www.ticketfairy.com/es/guides/let-ticket-holders-pick-the-sessions-they-attend)

  Turn the talks and workshops on your agenda into sessions ticket holders pick on their order page, with a place for each person, a waiting list when a room is full and a warning before two picks clash. Your team can add anyone to a session or give a place back.

  7 minutos
- ### [Scan delegates into event sessions at the door and see who came](https://www.ticketfairy.com/es/guides/scan-ticket-holders-into-sessions-and-see-who-came)

  Scan tickets at the door of each conference session so only the people who picked it go in, from the dashboard or a door link on a volunteer's phone. The attendance report then shows who came, who did not, who was turned away and your most popular sessions.

  6 minutos
- ### [Consulta por qué se rechazaron entradas y pases en la puerta](https://www.ticketfairy.com/es/guides/see-why-tickets-and-passes-were-refused-at-the-door)

  See how many scans your door scanners and staff gates refused, by reason, entrance, hour and ticket or pass type, on the Check-in page. Spot shared screenshots of tickets and doors turning people away, then open each refused scan to see who it was.

  4 minutos

- ### [Consulta los check-ins de tu evento por hora](https://www.ticketfairy.com/es/guides/watch-check-ins-live)

  Use the **Arrivals** card on your event's **Check-In** page to see how many ticket holders are in right now, how fast they are arriving and which zone is busiest, then use the **Hourly** tab for **Check-Ins by Hour**, the running **Checked In** total, **Total Sold** and how many are **remaining**.

  4 minutos
- ### [Scan tickets at the door](https://www.ticketfairy.com/es/guides/scan-tickets-at-the-door)

  Get your door team on the scanning app with the right login, set the re-entry rules before the day, and watch arrivals and individual tickets while the doors are open.

  8 minutos
- ### [Configura las reglas de entrada y de reescaneo de boletos](https://www.ticketfairy.com/es/guides/set-ticket-entry-and-repeat-scan-rules)

  Controla cuántas veces puede entrar el titular de cada boleto, desde una visita por evento hasta un número determinado de escaneos por hora o día.

  5 minutos
- ### [Assign wristbands to each ticket type](https://www.ticketfairy.com/es/guides/issue-wristbands-by-ticket-type)

  Match each ticket type and add-on to the wristband or badge its holder gets, so the scanning app shows your door team the right band as each ticket is scanned.

  6 minutos

## Las páginas de tus recintos

Reclama la página de tu recinto y mantén su información al día.

- ### [Claim your venue's page on Ticket Fairy](https://www.ticketfairy.com/es/guides/claim-your-venue-page)

  Get a code sent to an email address at your venue's own domain, enter it, and you can keep the venue's public page up to date, with a brand of your own to manage it.

  6 minutos
- ### [Add a venue page to the brand you already run](https://www.ticketfairy.com/es/guides/add-a-venue-to-your-brand)

  Choose a venue your brand has run events at, or search for any venue by name, prove an email address at the venue's own website, and its public page appears in your brand beside your events.

  5 minutos
- ### [Change what your venue's page says](https://www.ticketfairy.com/es/guides/change-what-your-venue-page-says)

  Add a section for getting to the venue, the rooms and the door, order them with Move up and Move down, and keep one as a draft until it is ready for the public page.

  7 minutos
- ### [Ask the venue to help with their page](https://www.ticketfairy.com/es/guides/ask-the-venue-to-help-with-their-page)

  Invite the venue's booker or marketing manager by email so they can manage the content on the venue page with you, and send the invitation again or call it off if it does not land.

  5 minutos

## Tu marca y tu equipo

Kit de marca, roles del equipo, varias marcas, colectivos y seguridad de la cuenta.

- ### [Invita a promotores a tu colectivo para que puedan vender entradas para tus eventos](https://www.ticketfairy.com/es/guides/invite-people-to-your-collective)

  Envía invitaciones a tus promotores, comprueba quién todavía no se ha unido y corrige una dirección de correo incorrecta o una invitación que nunca llegó, para que cada promoter pueda vender entradas para tus eventos.

  6 minutos
- ### [Set up a brand kit for your events](https://www.ticketfairy.com/es/guides/set-up-your-brand-kit)

  Set your brand's tone of voice, colors, fonts and logos once, so your Concierge widget and every new Website Builder site for your events use them.

  8 minutos
- ### [Create your Ticket Fairy account and brand to start selling tickets](https://www.ticketfairy.com/es/guides/create-your-account-and-first-brand)

  Sign up with your email address, Google account or Apple Account, create the brand your events sell under, and choose whether your ticket money is paid out after each event or as tickets sell.

  8 minutos
- ### [Find your way around the home page of your event dashboard](https://www.ticketfairy.com/es/guides/find-your-way-around-the-dashboard-home)

  Use Home in your event dashboard to follow first steps chosen for the events you run, start common jobs such as issuing guest tickets from Quick Actions, and replay the tour.

  5 minutos
- ### [Invite your team to your events and choose what each person can do](https://www.ticketfairy.com/es/guides/invite-your-team)

  Give each person on your team the access their job needs, across the brand or for one event, and see who has accepted.

  6 minutos
- ### [Let people apply to promote your event and choose who joins your team](https://www.ticketfairy.com/es/guides/let-people-apply-to-promote-your-event)

  Add an Apply to promote section to your event page, choose the questions applicants answer, and read each application with Fai's suggestion beside it. The people you approve join your team as promoters with their own link to sell tickets to your event.

  14 minutos

- ### [Set commission for your promoters](https://www.ticketfairy.com/es/guides/set-commission-for-your-promoters)

  Create the commission structures your promoters earn with, such as a percentage of ticket sales or a fixed amount per ticket, choose the default, give a promoter their own commission when you approve or invite them, and read what each promoter has earned.

  12 minutos
- ### [See the commission you earn as a promoter](https://www.ticketfairy.com/es/guides/see-the-commission-you-earn)

  Open My commission to see how you earn on each event you promote, what you have earned in each currency, and every earnings line behind it, including refunds and part refunds.

  5 minutos
- ### [Make statements of what you owe your promoters](https://www.ticketfairy.com/es/guides/make-statements-of-what-you-owe-your-promoters)

  Mark each event ready to pay promoters once its sales and refunds are final, then make a statement of the commission you owe each promoter in each currency. A brand owner also approves the bank details your promoters send you.

  10 minutos
- ### [Finish the event workspace your assistant prepared](https://www.ticketfairy.com/es/guides/finish-your-assistant-prepared-workspace)

  Review your account and brand, add an event draft if you want to, and choose how to receive ticket money before continuing in your dashboard.

  6 minutos
- ### [Secure the account that runs your events](https://www.ticketfairy.com/es/guides/secure-your-account)

  Turn on sign-in protection so a stolen password alone can't open your events and ticket sales, and add a passkey to sign in with your face, fingerprint or device PIN.

  6 minutos
- ### [Install the Ticket Fairy Promoter desktop app to manage your events](https://www.ticketfairy.com/es/guides/install-the-promoter-desktop-app)

  Download the Ticket Fairy Promoter app for Mac or Linux, install it and sign in, then keep several events open in tabs while the app updates itself.

  5 minutos

## Entender los informes de tu evento

Consulta qué cuenta cada informe del panel y cómo usar las cifras.

- ### [Consulta cómo van tus ventas de boletos](https://www.ticketfairy.com/es/guides/check-your-sales)

  See how many tickets you have sold and what your event has earned, from the figures across the top of the Performance page to the day-by-day table and the breakdown for every ticket type.

  7 minutos
- ### [Track which promotion sells your tickets](https://www.ticketfairy.com/es/guides/track-which-promotion-sold-your-tickets)

  Give each advert, post, email or partner a separate tracking link so your event report shows the clicks, orders and ticket revenue each link brings in.

  6 minutos
- ### [Descubre quién compra boletos para tu evento](https://www.ticketfairy.com/es/guides/read-your-audience-demographics)

  Use the Demographics and Devices reports for your event to compare age bands, gender, jobs and employers, see which devices buyers ordered on, and understand what each figure counts.

  6 minutos
- ### [See which devices your ticket buyers order on](https://www.ticketfairy.com/es/guides/see-which-devices-your-ticket-buyers-order-on)

  Use the Devices report for your event to see the browsers, device types, platforms, device brands and models your ticket buyers ordered on, with the number of orders and the share for each.

  4 minutos
- ### [See which team members sell your tickets](https://www.ticketfairy.com/es/guides/see-which-team-members-sell-your-tickets)

  Use the brand Promoters report to compare every team member's referred visits and credited sales across all your events, and see who is selling the most, who has slowed down and who never shared a link.

  9 minutos
- ### [See where your event audiences are strongest](https://www.ticketfairy.com/es/guides/see-where-your-event-audiences-are-strongest)

  Compare where ticket buyers are based across all your events, or focus on a series, venue, city, country or any events you choose.

  8 minutos

- ### [Understand your event's referral results](https://www.ticketfairy.com/es/guides/read-your-referral-results)

  Use the Influencers report to see how much buyers shared your event, how many clicks those shares brought, which referral links led to sales and what you owe in rewards.

  6 minutos
- ### [See how visitors find your event page](https://www.ticketfairy.com/es/guides/see-how-visitors-find-your-event-page)

  See how many visits your event page receives, where they came from and how many of them reached order confirmation.

  7 minutos
- ### [See which sources and campaigns sell your tickets](https://www.ticketfairy.com/es/guides/see-which-sources-and-campaigns-sell-your-tickets)

  Use the Campaigns tab of your event's Traffic report to see the link clicks, visits, orders, tickets and revenue each tagged link brought in, by source, medium or campaign, then follow visitors from your event page to a purchase on the Funnel tab.

  7 minutos
- ### [Understand who buys tickets across your events](https://www.ticketfairy.com/es/guides/understand-who-buys-tickets-across-your-events)

  Use **Customers** to see everybody who has bought from your brand, which events and tickets they ordered, what they spent and which sales their referrals brought in.

  6 minutos
- ### [See your ticket sales pace and sell-out forecast](https://www.ticketfairy.com/es/guides/see-your-ticket-sales-pace-and-sell-out-forecast)

  Use Sales pace and forecast on your event's Insights page to see whether you are selling faster or slower than a past event, how many tickets and how much revenue to expect, and the day you can expect to sell out, then see how many of your buyers are new and how many came back.

  6 minutos
- ### [Compare ticket sales across all your events](https://www.ticketfairy.com/es/guides/compare-ticket-sales-across-your-events)

  Use the brand Performance report to check tickets sold, revenue and how full each event is across every event under your brand, then narrow it to a series, a venue or a place and compare how two to five events sold.

  7 minutos
- ### [See how many ticket buyers come back to your events](https://www.ticketfairy.com/es/guides/see-how-many-ticket-buyers-come-back-to-your-events)

  Use Buyer loyalty on your brand's Performance page to see how many of your ticket buyers came back for two or more of your events, how many events each buyer has bought for, and which events bring buyers back, for every event or one series, venue, place or set of events.

  5 minutos
- ### [Export every ticket sale across your brand](https://www.ticketfairy.com/es/guides/export-every-ticket-sale-across-your-brand)

  Download one ZIP of spreadsheets with every ticket bought across your brand's events in up to 12 months: each transaction, each event's totals and each ticket tier's sales.

  5 minutos
- ### [Check the weather for your event](https://www.ticketfairy.com/es/guides/check-your-event-weather)

  See the weather forecast for your event's venue on the Performance page, with your event days marked and any severe-weather warning for the area, and see what the date is usually like while the event is still weeks away.

  4 minutos
- ### [Share a live ticket sales report with a partner](https://www.ticketfairy.com/es/guides/share-a-live-sales-report)

  Give a venue, co-promoter or sponsor a sales report link that shows the live ticket sales and revenue of the ticket types and add-ons you choose, without giving them a role on your event.

  5 minutos
- ### [Create a recap of your event and share it](https://www.ticketfairy.com/es/guides/create-a-recap-of-your-event-and-share-it)

  See your event's ticket sales, check-ins, buyer cities and campaign sources on its Recap page, then send the recap to a venue, artist or sponsor in a link they open without signing in, with or without your revenue.

  5 minutos
- ### [Email your ticket sales report to your team](https://www.ticketfairy.com/es/guides/email-your-sales-report-to-your-team)

  Send your event's ticket sales to the people who need them by email, every day or once a week, each in their own language and with or without revenue.

  4 minutos
- ### [See who visits your event website](https://www.ticketfairy.com/es/guides/see-who-visits-your-event-website)

  See how many page views your event website gets, how many visitors select a ticket button and how many open the ticket checkout, day by day, with the pages and events that draw the most interest.

  6 minutos

## Fai, tu compañera de equipo con IA

Pregúntale a Fai lo que sea, deja que gestione tu bandeja y da a los compradores un concierge.

- ### [Pregúntale a Fai sobre tu evento](https://www.ticketfairy.com/es/guides/ask-fai-about-your-event)

  Pregúntale a Fai por tu evento, por escrito o en voz alta, pídele que muestre la respuesta en un gráfico o haga el cambio y revisa su trabajo antes de usarlo.

  10 minutos
- ### [Da a los compradores un concierge con IA](https://www.ticketfairy.com/es/guides/give-buyers-an-ai-concierge)

  Añade un concierge a tu propio sitio web para responder las preguntas de los compradores antes de que compren, con la información que le das.

  9 minutos
- ### [Añade tu concierge de entradas a tu sitio web](https://www.ticketfairy.com/es/guides/add-your-ticket-concierge-to-your-website)

  Añade tu concierge al sitio web donde los compradores encuentran tu evento para que responda preguntas sobre entradas y las venda por chat en tus propias páginas, y elige quién recibe las preguntas que deriva.

  7 minutos
- ### [Enseña a tu concierge con tus páginas de preguntas frecuentes del evento y documentos de Google](https://www.ticketfairy.com/es/guides/teach-your-concierge-from-your-event-faq-pages)

  Indica a tu concierge las páginas de preguntas frecuentes, políticas y recintos, un documento de Google o todo tu sitio web, y responderá a los compradores y detectará tus cambios según el calendario que elijas.

  8 minutos

## Gestiona tu evento día a día

La página Hoy, tareas, bandeja de entrada, notas de llamadas, mensajes a tu equipo y opiniones.

- ### [Run your event from its Today page](https://www.ticketfairy.com/es/guides/run-your-event-from-its-today-page)

  Set your event up with Fai on your first visit, then see what needs you each day, approve, change or turn down what Fai suggests, and open any part of your event from one page.

  12 minutos
- ### [Find any performer, stage or day on your event](https://www.ticketfairy.com/es/guides/find-any-performer-stage-or-day-on-your-event)

  Search your whole event from any section of its Operations page, and open one page for a performer, a stage or a show day with their set times, advance, travel, hotel, crew and tasks together.

  6 minutos
- ### [Keep the jobs behind your event moving](https://www.ticketfairy.com/es/guides/keep-your-event-tasks-on-track)

  Put every job your team has to finish before the event on one board, give each one an owner and a date, and see what is blocked before it becomes a problem.

  7 minutos
- ### [Balance your event team's workload](https://www.ticketfairy.com/es/guides/balance-your-event-teams-workload)

  See how many hours each person on your event team has day by day, from their tasks and their rota shifts. Spot anyone over the limit before the week of the event, and when Fai suggests it, move a task to the teammate with the most room in one step.

  6 minutos
- ### [Read your event's email in one inbox](https://www.ticketfairy.com/es/guides/read-your-event-email-in-one-inbox)

  See every email conversation about one event together, with Fai's summary of each, turn the follow-ups she finds into tasks, reply from your own email app and keep spam out.

  6 minutos
- ### [Take notes on your event calls with Fai](https://www.ticketfairy.com/es/guides/take-notes-on-your-event-calls-with-fai)

  Send Fai's notetaker to a Zoom, Google Meet or Microsoft Teams call about your event and get a summary, the follow-ups agreed and notes you can share, filed under the event.

  5 minutos

- ### [Choose what Fai does on your event](https://www.ticketfairy.com/es/guides/choose-what-fai-does-on-your-event)

  See the work Fai does on her own for one event and the actions she can take when you ask, and turn off any of her work you do not want on that event.

  4 minutos
- ### [Choose how your event emails look](https://www.ticketfairy.com/es/guides/choose-how-your-event-emails-look)

  Preview the emails your event sends to agents, suppliers and crew in your brand's logo and color, and give one event its own logo or color when it needs a different look.

  3 minutos
- ### [Message the crew, volunteers and traders working on your event](https://www.ticketfairy.com/es/guides/message-the-people-working-on-your-event)

  Email or text the people working on your event in one go: a department, one day's rota, your volunteers, performers' teams, traders, press or sponsors. Start from a show-day template or let Fai draft it, check exactly who gets it before it goes, and see who it reached.

  7 minutos
- ### [Send your event lists to your team on a schedule](https://www.ticketfairy.com/es/guides/send-your-event-lists-to-your-team-on-a-schedule)

  Email your rota, run of show, advancing status, rooming list or pickups to the right people on your event team every day or every week, as a file they download after signing in. Every file and every download is recorded, and you can make a file now whenever you need one.

  5 minutos
- ### [Ask attendees for feedback after your event](https://www.ticketfairy.com/es/guides/ask-attendees-for-feedback-after-your-event)

  Email everyone who checked in at your event a short survey the morning after it ends, in their own language and with their own link, and optionally ask ticket holders who did not come what stopped them. The standard survey already rates your stages, acts, sessions and traders, and you can change the questions and the send time before anything goes out.

  5 minutos
- ### [Plan next year's event from your attendee feedback](https://www.ticketfairy.com/es/guides/plan-next-year-from-your-attendee-feedback)

  Read your event's feedback as the answers come in: how many people answered, your Net Promoter Score beside the last edition's, each stage, act and trader's rating, and the themes Fai finds in their comments, with real quotes. Add the top things to improve as tasks on next year's event in one step.

  5 minutos
- ### [Copy the setup of your last event into your next one](https://www.ticketfairy.com/es/guides/copy-the-setup-of-your-last-event-into-your-next-one)

  Bring the stages, teams, shifts, passes, site map, kit list, hotel blocks, budget plan, forms and the rest of an earlier event's setup into a new event of the same brand. You see what each part adds before anything is copied, the dates move to the new event, and nothing the new event already has changes.

  5 minutos
- ### [Compare your ticket sales with your last event](https://www.ticketfairy.com/es/guides/compare-your-ticket-sales-with-your-last-event)

  See how your event is selling against your last edition at the same number of days before the start: tickets sold, share of capacity, last time's total and, after the event, no-shows and how fast people arrived. Ticket Fairy suggests which earlier event to compare with, and you can choose another or turn the comparison off.

  5 minutos

## Artistas, ofertas y advancing

Reservas de fecha, ofertas, contratos, riders, advancing, solicitudes y liquidaciones.

- ### [Track every artist booking for your event](https://www.ticketfairy.com/es/guides/book-and-brief-your-artists)

  Keep the contract, the fee, the rider, the hospitality and the travel for every artist on your event together, and see which parts are still missing.

  8 minutos
- ### [Keep rider lists and notes for your event's artists](https://www.ticketfairy.com/es/guides/keep-rider-lists-and-notes-for-your-artists)

  List what each artist's rider asks for, tick each item off as it is sorted, and keep your team's notes on the artist in the same place, so every rider is sorted before your event.

  6 minutos
- ### [Crea una lista de compras para los camerinos a partir de los riders de tus artistas](https://www.ticketfairy.com/es/guides/build-a-dressing-room-shopping-list-from-artist-riders)

  Convierte los riders de hospitalidad y los paquetes estándar de tus artistas en una lista de compras para el evento, con cantidades diarias y camerinos.

  6 minutos
- ### [Advance your performers before the show](https://www.ticketfairy.com/es/guides/advance-your-performers-before-the-show)

  Collect each performer's travel, hotel, schedule, technical and hospitality needs for your event, let their agent or tour manager fill in their part from a link with no sign-in, and sign each advance off when everything is confirmed.

  10 minutos
- ### [Set each performer's guest list, hotel and meal allowances for your event](https://www.ticketfairy.com/es/guides/set-each-performers-allowances-and-travel-party)

  Give every act on your event's line-up its guest list places, hotel rooms and nights, and meals and drinks a day, taken from the accepted offer, and keep one travel party list that passes, the hotel and the kitchen all use.

  9 minutos
- ### [Fill in each performer's advance for your event from tour books, riders and emails](https://www.ticketfairy.com/es/guides/fill-in-advances-from-tour-books-riders-and-emails)

  Let Fai read an act's tour book, rider, their team's email replies and last year's advance, and suggest each answer for their advance for your event, with the words she found it in. You accept, replace or reject each answer, and nothing a person entered is overwritten without you saying so.

  7 minutos

- ### [Hold dates for shows at your venue](https://www.ticketfairy.com/es/guides/hold-dates-for-shows-at-your-venue)

  Hold a date on your rooms and stages for an artist, promoter or client, see every hold in queue order on one calendar, challenge the first hold when you need the date, and confirm the date once the event is agreed.

  9 minutos
- ### [Haz una oferta al agente de un artista para tu show](https://www.ticketfairy.com/es/guides/make-an-offer-to-an-artists-agent)

  Crea una oferta para un artista desde una plantilla o tu último trato, consulta pagos anteriores y el caché que sugiere Fai. Envíala a su agente, registra sus contraofertas y reserva al artista cuando acepte.

  10 minutos
- ### [Handle the contract, invoice and riders an artist's agent sends for your event](https://www.ticketfairy.com/es/guides/handle-the-contract-invoice-and-riders-an-agent-sends-back)

  Once an agent answers your offer, Fai finds their contract, invoice and riders in your email or in files you add, and says what each one is. Compare their contract with your offer and upload the countersigned copy, put their invoice into payments due, and send their riders to the act's advance, and see one next step for every act on your event.

  10 minutos
- ### [Settle a show with an artist after your event](https://www.ticketfairy.com/es/guides/settle-a-show-with-an-artist)

  Let Fai draft the settlement for a show from its ticket sales, budget costs, the artist's deal and the act's own travel, hotel and agency fee. Check where every figure came from, add or reverse lines, then share it, mark it agreed and mark it paid.

  8 minutos
- ### [Revisar solicitudes de artistas y charlas para tu evento con tu equipo](https://www.ticketfairy.com/es/guides/review-act-and-talk-applications-with-your-team)

  Reúne las solicitudes de artistas y charlas en una lista con las notas de Fai y la calificación de cada evaluador, sin iniciar sesión. Acepta una y agrégala a tu evento.

  10 minutos
- ### [See the all-in cost of each act on your event](https://www.ticketfairy.com/es/guides/see-the-all-in-cost-of-each-act-on-your-event)

  See what one act really costs on its performer page: the fee, the agency fee, travel, the hotel stay, per diems, backline and their share of hire, with one total for each currency. Enter what a trip cost or the room rate of a stay where they are missing, and the same figures reach your budget and the show's settlement.

  5 minutos
- ### [Send event document packs to your performers, traders and crew](https://www.ticketfairy.com/es/guides/send-document-packs-to-your-performers-traders-and-crew)

  Put together what one kind of contact needs for your event, such as the site rules, the map, their own day sheet, their contract and their rider, and send it to all of them in one step. Each person gets an email with their own link, opens their pack with no sign-in, and sees their own day sheet and contract. You see who got it and who opened it, share one person's link with a QR code, and stop a link at any time.

  9 minutos
- ### [Show each act their whole stay and what changed](https://www.ticketfairy.com/es/guides/show-each-act-their-whole-stay-and-what-changed)

  Give each performer at your event one list of their whole stay, from their flights and pickup to their hotel, load-in, soundcheck and set, on their day sheet. You see what changed since the act last opened their day sheet link, and they see what changed since they last looked.

  4 minutos

## Orden de actuaciones y día del show

Cartel, escaleta, comprobación de solapamientos, hojas del día y dirección del show.

- ### [Build the running order for your event day](https://www.ticketfairy.com/es/guides/plan-your-event-production)

  Lay out every stage and every set of your event day on one timeline, so you can see every set time and every changeover in one running order.

  8 minutos
- ### [Plan your run of show and who calls it](https://www.ticketfairy.com/es/guides/plan-your-run-of-show-and-who-calls-it)

  Build the minute-by-minute run of show for each stage and day of your event, let Fai draft it from your schedule, fix clashes and late finishes before show day, lock it, and name the show callers who run it on the day.

  10 minutos
- ### [Check your running order for clashes before show day](https://www.ticketfairy.com/es/guides/check-your-running-order-for-clashes-before-show-day)

  Have Fai check each day of your event's run of show for overlapping sets, short changeovers, an act booked on two stages, flights that land after soundcheck, sets outside a stage's hours or past curfew, and riders a stage cannot meet. For each problem, Fai suggests up to two fixes she has tried against the rest of the day, and you can apply one in a tap and undo it.

  6 minutos
- ### [Share day sheets with your event's on-site teams](https://www.ticketfairy.com/es/guides/share-day-sheets-with-your-on-site-teams)

  Set up the departments working your event and who leads each one, then print or share a day sheet for each team, performer or stage with only their part of the show day, on any phone and without a sign-in.

  8 minutos
- ### [Call your show live on show day](https://www.ticketfairy.com/es/guides/call-your-show-live-on-show-day)

  Follow what is on now and next on every stage of your event against the event's own clock, and call each cue as it happens. See how late each stage is really running from the times you call, catch a stage up, and report an incident without leaving the page.

  6 minutos
- ### [Book dressing rooms and plan build and break days for your event](https://www.ticketfairy.com/es/guides/book-dressing-rooms-and-plan-build-and-break-days)

  Give every performer at your event a dressing room around their set, with Fai suggesting the whole day's rooms and flagging any overlap. Add the build days before the show and the break days after it to your run of show with the usual load-in, rig, sound check, de-rig and load-out cues.

  8 minutos

- ### [Publish your event line-up and set times](https://www.ticketfairy.com/es/guides/publish-your-line-up-and-set-times)

  Choose which acts appear on your public line-up with a photo, bio and links, and let Fai draft the bios. Announce acts in waves, review every change before it goes public, and put the timetable on your event page, your website and any other site, where fans star sets for their own schedule.

  9 minutos
- ### [Show now and next on screens backstage and at the side of the stage](https://www.ticketfairy.com/es/guides/show-now-and-next-on-backstage-screens)

  Put the act on now, the act next, the time left and how late each stage is running on any TV backstage or at the side of a stage. The TV opens a private link without signing in, and the page updates by itself from your run of show and shows no personal details.

  4 minutos
- ### [Añade tu escaleta a los calendarios de tu equipo](https://www.ticketfairy.com/es/guides/add-your-run-of-show-to-your-teams-calendars)

  Da a tu equipo de producción un enlace de calendario con cada indicación de la escaleta en Google Calendar, Apple Calendar u Outlook, para uno o todos los escenarios. Se actualiza solo.

  3 minutos

## Hoteles y viajes

Bloques de habitaciones, listas de alojamiento, recogidas y reservas de viaje para tu equipo.

- ### [Keep track of where your event's artists and crew are staying](https://www.ticketfairy.com/es/guides/book-travel-and-accommodation-for-your-artists)

  Record each hotel, apartment or house you have booked for your event, assign every artist and crew member to one, and see who still has no room.

  7 minutos
- ### [Share your event's rooming lists with hotels and pickups with drivers](https://www.ticketfairy.com/es/guides/share-rooming-lists-with-hotels-and-pickups-with-drivers)

  Send each hotel a live rooming list of the performers and crew staying for your event, with their dates, room types and notes, and give each driver a link to their pickups and shuttle runs for the day. Hotels and drivers open the link without signing in, the hotel's list updates as you change it, and drivers mark each pickup as they go.

  9 minutos
- ### [Plan your artists' pickups with drivers and vehicles for your event](https://www.ticketfairy.com/es/guides/plan-artist-pickups-with-drivers-and-vehicles)

  Give each airport and hotel pickup for your event a driver, a vehicle, a drive time and room for the bags, with a warning before you save when a driver is double booked, on a shift, short of rest or the vehicle is too small. When a flight is late, the pickup moves and Fai suggests a new plan. Each driver gets a day sheet on their phone.

  9 minutos
- ### [Hold hotel rooms for your event's artists and crew](https://www.ticketfairy.com/es/guides/hold-hotel-rooms-for-your-artists-and-crew)

  Record the rooms a hotel holds for your event's acts and crew as a hotel block, with the nights, the rooms each night, the rate in its own currency and the release date. As you give people their stays, the block counts the filled rooms night by night, lists the acts still without a room and warns you as the release date gets close.

  7 minutos
- ### [Devuelve las habitaciones de hotel sin usar de tu evento antes de la fecha de liberación](https://www.ticketfairy.com/es/guides/give-unused-hotel-rooms-back-before-the-release-date)

  Devuelve al hotel las habitaciones vacías del bloque de tu evento antes de la fecha de liberación, conserva suficientes para los artistas que aún no tienen una y registra el motivo.

  4 minutos
- ### [Book hotels and flights for your event team](https://www.ticketfairy.com/es/guides/book-hotels-and-flights-for-your-event-team)

  Search near your event venue, choose a hotel room or flight fare, enter who is traveling and hold the price. Then review the total, pay and share the trip. Your team can see every booking and its history afterwards.

  8 minutos

## Equipo y voluntarios

Turnos, cuadrantes, voluntarios, certificados, inducciones, comidas y horas.

- ### [Build your event rota and check staff in](https://www.ticketfairy.com/es/guides/build-your-event-rota-and-check-staff-in)

  Plan the shifts each team needs across your event, let Fai suggest shifts and the people to fill them, send everyone their own shift times, and check your crew and volunteers in and out at the door on the day.

  12 minutos
- ### [Recruit volunteers for your event](https://www.ticketfairy.com/es/guides/recruit-volunteers-for-your-event)

  Open a volunteer application form for your event that people fill in on their phone, and let Fai read each application against the roles you need. Accept, waitlist or decline people in batches with one email each, and invite back last year's volunteers with their answers already filled in.

  10 minutos
- ### [Give your event volunteers their own page and track their hours](https://www.ticketfairy.com/es/guides/give-volunteers-their-own-page-and-track-hours)

  Send each volunteer you accepted for your event a private page where they pick shifts, ask to swap or drop one, read their day sheet and the induction and add documents. Then see hours given against hours worked, give the rewards people earned and download the list, with every download recorded.

  9 minutos
- ### [Give crew meals at your event meal desk](https://www.ticketfairy.com/es/guides/give-crew-meals-at-your-meal-desk)

  Run the crew catering counter at your event from each person's pass: scan it, see the meals left today and their dietary needs, and give a meal against their allowance. To give an extra meal, you enter a reason and we keep your name with it. The kitchen sees how many meals to expect each day, with the dietary needs counted.

  5 minutos
- ### [Offer open shifts on your event rota to crew and volunteers](https://www.ticketfairy.com/es/guides/offer-open-shifts-to-your-crew-and-volunteers)

  Fill the gaps in your event rota by offering a shift to the crew and volunteers who fit it. Fai picks people who are free, rested, old enough and have the skill across all your events, each person gets an email with their own link, and the first to accept gets the place.

  6 minutos
- ### [Find the crew and volunteers who work your events](https://www.ticketfairy.com/es/guides/find-the-crew-and-volunteers-who-work-your-events)

  Search everyone who has worked or volunteered at any of your events in one People list, and see how many shifts each person worked and whether they turned up. Add their skills and confirm their age for shifts that need one. Fai suggests skills from the shifts they worked, and nobody is rated.

  5 minutos

- ### [Give your event crew one page for all their shifts](https://www.ticketfairy.com/es/guides/give-your-crew-one-page-for-all-their-shifts)

  Email each crew member or volunteer a private My shifts link. On it they see their shifts at every one of your events, accept the shifts you offer them, say they're still coming, tell you the days they can work and add their shifts to their calendar. Their documents, safety induction and food needs are on the same page, and nobody needs an account.

  4 minutos
- ### [Collect crew certificates and licenses before they work an event shift](https://www.ticketfairy.com/es/guides/collect-crew-certificates-before-they-work-a-shift)

  Ask the crew and volunteers on your event's shifts for the certificates and licenses the work needs, such as a first aid certificate for medics or a food hygiene certificate for the bar. Each person adds a document once from their My shifts page, it counts at every event of your brand until it expires, and nobody goes on a shift without it unless you give a reason.

  7 minutos
- ### [Run a safety induction for everyone who works your event](https://www.ticketfairy.com/es/guides/run-a-safety-induction-for-everyone-who-works-your-event)

  Put the safety briefing your crew, volunteers and suppliers must read before they work your event in one place, let Fai draft a short test from it, and have the hand-out desk check that each person has done it before they collect their pass. You see who has done it and mark it done for anyone you briefed in person.

  7 minutos
- ### [Plan crew meal times and food needs for your event](https://www.ticketfairy.com/es/guides/plan-crew-meal-times-and-food-needs-for-your-event)

  Set when your event's crew catering serves each day, with meal times suggested from the shifts, and see how many people are on shift at each meal and what food needs they have. Crew give their food needs once, and the kitchen follows the day's counts on its own link, with no names on it.

  6 minutos
- ### [Charge outside teams for the crew meals they eat at your event](https://www.ticketfairy.com/es/guides/charge-outside-teams-for-their-crew-meals)

  Charge suppliers, contractors and other outside teams for the meals their people ate at your event's crew catering. We count the meals from the meal desk, you choose the days, the price per meal and the currency, and the team gets an invoice with a payment page.

  4 minutos
- ### [Approve the hours your event crew and volunteers worked](https://www.ticketfairy.com/es/guides/approve-the-hours-your-crew-and-volunteers-worked)

  Approve each person's hours at your event from the times they were checked in and out of their shifts. Fai checks every line first, so you approve the lines with nothing odd in one go, fix the rest with a reason, and check an agency's invoice against the hours its people worked.

  7 minutos
- ### [Permite que los responsables de departamento aprueben las horas de su equipo en tu evento](https://www.ticketfairy.com/es/guides/let-department-leads-approve-their-teams-hours)

  Asigna a cada responsable de departamento del evento la aprobación de las horas de su equipo. Las aprueban y corrigen desde My shifts, con las comprobaciones de Fai y sin iniciar sesión.

  5 minutos
- ### [Add shifts to your event rota from a spreadsheet](https://www.ticketfairy.com/es/guides/add-shifts-to-your-event-rota-from-a-spreadsheet)

  Drop the event rota spreadsheet your team already keeps, in CSV or Excel, and Fai works out which column has the day, the times, the department and the role. You check every row and fix any column before up to 500 shifts are added to your rota in one go.

  5 minutos
- ### [Agrega a todas las personas que envíen el formulario de tu evento a tus voluntarios, comerciantes o equipo técnico](https://www.ticketfairy.com/es/guides/add-form-applicants-to-your-event-teams)

  Conecta un formulario de tu evento con tus voluntarios, comerciantes, prensa, equipo técnico o contactos de un artista, relaciona cada dato con una pregunta y agrega a cada persona que envíe el formulario a esa lista del Event Operating System, conservando sus respuestas en el formulario.

  6 minutos

## Acreditaciones

Pases, zonas, aprobaciones, el mostrador de pases, accesos de personal y material.

- ### [Emitir pases de acreditación para tu evento](https://www.ticketfairy.com/es/guides/issue-accreditation-passes-for-your-event)

  Da a tu equipo, artistas, invitados, personal de comerciantes, voluntarios y prensa un pase con nombre, zonas, días, horarios, comidas y estacionamiento. Escanea cada pase en la misma app que tus boletos e imprime gafetes con foto desde la misma lista.

  12 minutos
- ### [Let outside teams name their own people for event passes](https://www.ticketfairy.com/es/guides/let-outside-teams-name-their-own-people-for-passes)

  Give each company working on your event an allowance of passes and its own page, with no sign-in, where its contact names its people. The names arrive in Accreditation for you to check and issue.

  8 minutos
- ### [Choose who approves accreditation requests for your event](https://www.ticketfairy.com/es/guides/choose-who-approves-accreditation-requests)

  Send the passes your event's rules pick out, such as press passes or a contractor's crew, to named people who approve them in order before the pass can go out. Each rule reads as a sentence, the first rule that matches decides who is asked, and a pass that matches no rule goes ahead as it always did.

  6 minutos
- ### [Approve or decline accreditation requests for your event](https://www.ticketfairy.com/es/guides/approve-or-decline-accreditation-requests-for-your-event)

  Decide the pass requests your event's approval rules send you, with facts beside each one such as how many passes the group has left, from Approvals in the dashboard or from the link in your email with no sign-in. When you decline, the person who asked sees your reason. When you approve, the request goes to the next person or is ready to issue.

  4 minutos
- ### [Hand out accreditation passes at your event desk](https://www.ticketfairy.com/es/guides/hand-out-accreditation-passes-at-your-desk)

  Run your accreditation desk from the pass list: scan a ticket or badge, or enter a name, check the card with the photo, zones and days, and hand the pass to the holder or to a team lead collecting for their crew. The desk tells you what to sort out first, such as a missing badge photo, and keeps track of who took each pass and which teammate gave it out.

  5 minutos
- ### [Hand out radios and kit to your event crew](https://www.ticketfairy.com/es/guides/hand-out-radios-and-kit-to-your-event-crew)

  Keep a list of the radios, hi-vis vests, tablets, torches, keys and buggies for your event, hand them out at the kit desk with a scan or a search, and take them back with their condition. See who has what at any moment, keep a radio plan of channels and call signs, and let Fai chase anyone who has not returned their kit after the event.

  10 minutos

- ### [Let event staff work a desk from their phone with a desk link](https://www.ticketfairy.com/es/guides/let-event-staff-work-a-desk-from-their-phone)

  Share a desk link so volunteers, caterers and gate staff without a dashboard login can hand out passes, give crew meals, check passes at a staff gate or run registration at your event from their own phone or tablet. Each link opens one desk of one event, everything done through it is recorded under its name, and you can stop it at any time.

  5 minutos
- ### [Check accreditation passes in and out at your event staff gates](https://www.ticketfairy.com/es/guides/check-passes-in-and-out-at-your-staff-gates)

  Scan crew, performer and supplier passes at the staff gates of your event so only people whose pass opens that zone, on that day and at that hour, get in. A supervisor can let a refused person through with a reason, and every scan in and out keeps a live count of who is on site and inside each zone.

  6 minutos
- ### [See which event pass holders have arrived and send a pass again](https://www.ticketfairy.com/es/guides/see-which-pass-holders-have-arrived-and-send-a-pass-again)

  See when and how each accreditation pass holder arrived, from the desk hand-over, a staff gate or the door scanner, and how many of each group have arrived. Send a pass email again to anyone who cannot find theirs.

  4 minutos

## Comerciantes y expositores

Solicitudes de comerciantes, puestos, directorios, recaudación y escaneo de contactos.

- ### [Take food, drink and market trader applications for your event](https://www.ticketfairy.com/es/guides/take-trader-applications-for-your-event)

  Open an application page for food, drink, merchandise and market traders, set your pitch fees and how they are taxed, let Fai rank the applications against the mix you want, then approve, waitlist or decline each trader for your event and invoice the ones you approve.

  11 minutos
- ### [Get your traders ready for show day](https://www.ticketfairy.com/es/guides/get-your-traders-ready-for-show-day)

  Give each approved trader their own page to accept your trading terms, pay their invoice, book a load-in time and upload certificates. Chase what's missing, and check every pitch, power and water need before your event.

  9 minutos
- ### [Show your traders in a directory on your website](https://www.ticketfairy.com/es/guides/show-your-traders-in-a-directory-on-your-website)

  Publish a public list of the food, drink and market traders at your event, and check each trader's listing before it goes up. Ask a trader to change it, choose how the list looks, and put it on your own website with the embed code.

  7 minutos
- ### [Place your traders on pitches on your event site map](https://www.ticketfairy.com/es/guides/place-your-traders-on-pitches-on-your-site-map)

  Drag each approved trader onto a pitch you drew on your event site map, move a trader when a pitch changes hands, and check every pitch with its power and water. Each trader then sees their own pitch on a map on their trader page.

  6 minutos
- ### [Check your traders' takings after your event and invoice their share of sales](https://www.ticketfairy.com/es/guides/check-trader-takings-and-invoice-a-share-of-sales)

  Collect each trader's takings with their till and card reports after your event, and let Fai read the reports and say whether they match. Accept the figure or ask the trader about it, then raise the share-of-sales invoice with your minimum and maximum applied.

  8 minutos
- ### [Give exhibitors a lead scanner for their booth at your event](https://www.ticketfairy.com/es/guides/give-exhibitors-a-lead-scanner-for-their-booth)

  Give each exhibitor's booth staff at your event a scanner link for their own phone or tablet, with no sign-in. Each scan becomes a named lead with a rating and notes, and you see every booth's leads and results.

  9 minutos

- ### [Let exhibitors follow up their event leads and see their results](https://www.ticketfairy.com/es/guides/let-exhibitors-follow-up-their-leads-and-see-results)

  Give each exhibitor a page of its own, with no sign-in, where its team sees the leads from its booth at your event, approves follow-up emails that Fai drafts, gives booth staff scanner links, downloads its leads and sees its results. You make the page from the exhibitor's leads and send the link from Outside teams.

  8 minutos
- ### [Set pitch rules and let Fai plan your trader pitches at your event](https://www.ticketfairy.com/es/guides/set-pitch-rules-and-let-fai-plan-your-trader-pitches)

  Enter your event's pitch rules the way you would say them, such as keeping the two coffee vans apart or the fire lane clear. The pitch check shows every pitch that breaks a rule, and Fai places the traders still without a pitch on free pitches that keep every rule, for you to approve.

  6 minutos
- ### [Handle trader requests to move pitch at your event](https://www.ticketfairy.com/es/guides/handle-trader-requests-to-move-pitch)

  Let traders at your event ask to move pitch from their own trader page, with their reason and where they would like to be. You move them to a free pitch that keeps your pitch rules, or decline with a note, and they see your answer on their page and by email.

  5 minutos

## Recinto, proveedores y seguridad

Planos del recinto, entregas, alquileres, contratos, órdenes de compra, incidencias y riesgos.

- ### [Send your event contracts and get them signed online](https://www.ticketfairy.com/es/guides/send-contracts-and-get-them-signed-online)

  Turn an accepted offer, a booked performer or speaker, an approved trader or a supplier's quote into a contract for your event, send it for signature by email, and sign it yourself once they have. The other party reads the agreement and signs by entering their name, with no account, and you both get the signed copy.

  10 minutos
- ### [Raise purchase orders and track what your event owes](https://www.ticketfairy.com/es/guides/raise-purchase-orders-and-track-what-your-event-owes)

  Send suppliers a purchase order for your event, check their invoice against it, and see every deposit, balance, per diem and supplier payment that is overdue, due this week or coming up. Approved orders count as committed costs in your event budget, and you record each payment as you make it.

  9 minutos
- ### [Work out the backline and production to hire for your event](https://www.ticketfairy.com/es/guides/work-out-the-backline-and-production-to-hire-for-your-event)

  Turn every act's technical rider into one backline hire list for your event, add the PA, lighting, staging and power you hire yourself, and see how many of each item to hire across every stage and day. Gear you can reuse on other days counts once, for the busiest day, and anything a stage already has or you already own comes off the number.

  8 minutos
- ### [Send your event hire lists to suppliers](https://www.ticketfairy.com/es/guides/send-your-hire-lists-to-suppliers)

  Send each supplier the items they are providing for your event, with the quantities, hire dates, delivery and collection, in an email Fai drafts for you to check. We keep a copy of the list each time you send it, so you can see what changed and send only the changes. You can also turn a supplier's priced items into a draft purchase order in one step.

  5 minutos
- ### [Recopila seguros y certificados de los equipos externos de tu evento](https://www.ticketfairy.com/es/guides/collect-insurance-and-certificates-from-your-outside-teams)

  Pide a proveedores, contratistas, empresas de catering y otros equipos externos de tu evento sus seguros de responsabilidad civil, evaluaciones de riesgos, declaraciones de métodos y certificados de seguridad. Cada equipo agrega el archivo en su propia página, sin iniciar sesión, y Fai lee la fecha de vencimiento y la cobertura. Acepta el archivo o pide cambios, y envía recordatorios antes de la fecha límite y del vencimiento.

  9 minutos
- ### [Draw your event site map and share it](https://www.ticketfairy.com/es/guides/draw-your-event-site-map-and-share-it)

  Upload your event's site plan as an image, mark the arena, campsites, stages, bars, toilets, first aid, entrances and routes on it, and let Fai check it for the safety essentials your crowd needs. Your whole team can open the map on any device, and you can publish a map with only the places attendees need on your event page.

  10 minutos

- ### [Book delivery times for your event and check vehicles in at the gate](https://www.ticketfairy.com/es/guides/book-delivery-times-and-check-vehicles-in-at-the-gate)

  Set the times vehicles can arrive at each gate of your event and how many can come each time. Suppliers, contractors and other outside teams book a delivery on their own page and get a code for the gate, and on the day your gate team finds each vehicle by its code or number plate and checks it in and out.

  10 minutos
- ### [Build a budget for your event](https://www.ticketfairy.com/es/guides/build-a-budget-for-your-event)

  Set out what your event will cost and earn on its Budget page: sections such as Talent and Production, a line for each cost or income with its amount and type, a person responsible for each line, and totals that show whether costs or income come out ahead.

  8 minutos
- ### [Reportar y gestionar incidentes en tu evento](https://www.ticketfairy.com/es/guides/report-and-handle-incidents-at-your-event)

  Registra en segundos cualquier problema del evento, avisa de inmediato al responsable de seguridad, protege los datos médicos y de bienestar y sigue cada incidente hasta cerrarlo.

  8 minutos
- ### [Let outside teams order kit and equipment for your event](https://www.ticketfairy.com/es/guides/let-outside-teams-order-kit-and-equipment-for-your-event)

  Offer radios, hi-vis vests, buggies and other kit from your event's kit list to contractors, suppliers, press and other outside teams at a price you set. Each team orders from its own page. When you approve an order, we hold the kit for the team and make its invoice, and you hand the kit out and take it back at your event.

  10 minutos
- ### [Handle lost property at your event](https://www.ticketfairy.com/es/guides/handle-lost-property-at-your-event)

  Log every phone, wallet and bag handed in at your event with a photo and a reference, take lost reports from your team or from attendees on a public page, and let Fai spot the found items that may match. Hand each item back and keep track of who collected it and how you checked it was theirs.

  9 minutos
- ### [Get hire suppliers to confirm orders and count deliveries for your event](https://www.ticketfairy.com/es/guides/get-hire-suppliers-to-confirm-orders-and-count-deliveries)

  Give each hire supplier for your event its own page, with no sign-in, where it confirms what you ordered, asks for a change and sends its quote. Fai reads the quote against your list, your crew counts what arrives and goes back, and the purchase order shows any shortfall or damage before you pay the invoice.

  10 minutos
- ### [Keep a risk register for your event](https://www.ticketfairy.com/es/guides/keep-a-risk-register-for-your-event)

  List what could go wrong at your event, how likely and how bad each risk is and what you are doing about it, start from a draft Fai builds from your event and past incidents, and keep every risk's owner, review date and status current.

  6 minutos
- ### [See what your brand spends across its events](https://www.ticketfairy.com/es/guides/see-what-your-brand-spends-across-its-events)

  See the planned and recorded costs of every event your brand ran or has coming up in a period, the cost per person scanned in at the doors, your budget sections, your biggest suppliers and each event's figures, with every amount in its own currency.

  5 minutos
- ### [Share a power sheet with your event electrician](https://www.ticketfairy.com/es/guides/share-a-power-sheet-with-your-electrician)

  Send your electrician a link to a sheet of every trader's pitch, the power they need in amps and whether they need water, for one zone of your event site map or the whole site. Your electrician doesn't need to sign in, the sheet always shows the latest pitches, and you can stop the link at any time.

  4 minutos
- ### [Envía contratos a varios artistas, comerciantes o proveedores de tu evento a la vez](https://www.ticketfairy.com/es/guides/send-contracts-to-many-performers-traders-or-suppliers-at-once)

  Crea un contrato para cada artista o ponente reservado, comerciante aprobado o proveedor de tu evento a partir de una plantilla, con los datos de su reserva. Revisa cada contrato antes de crearlo todo y envíalos para firmar con una sola aprobación o guárdalos como borradores para consultar el resultado de cada persona.

  6 minutos
- ### [Share a private event site map with emergency services and suppliers](https://www.ticketfairy.com/es/guides/share-a-private-site-map-with-emergency-services-and-suppliers)

  Send the fire service, an accessibility team or a supplier a private link to your event's live site map, showing the exits, routes, power or other places they need on top of the public map. Each link stops working on a date, we record every time it's opened, and you can stop it at any time.

  4 minutos

## Desarrolladores y la API

Tokens de acceso, claves de API, webhooks y ventas desde tu propia app.

- ### [Create an API key so your own tools can read your ticket sales](https://www.ticketfairy.com/es/guides/create-an-api-key-for-your-own-app)

  Give the command line, a script or an agent its own key to your ticket sales, choose how long it lasts, and take it back the moment you need to.

  7 minutos
- ### [Get a webhook each time you take a ticket order](https://www.ticketfairy.com/es/guides/get-a-webhook-when-a-ticket-sells)

  Add a webhook on the Webhooks page of your brand, a tour or an event, and each order reaches an address you own seconds after the buyer pays, with its tickets, add-ons, totals and ticket holder details.

  6 minutos

## Guías por tipo de evento

El orden de trabajo para festivales, clubes, giras, congresos y más.

- ### [Gestiona la venta de entradas para un festival de música](https://www.ticketfairy.com/es/guides/run-a-music-festival)

  Crea el evento con la plantilla de festival, agrupa las entradas, ofrece pagos a plazos, vende camping, mantén el precio de reventa y acredita a tu equipo.

  20 minutos
- ### [Run ticketing for a concert](https://www.ticketfairy.com/es/guides/run-a-concert)

  Build the show from the Concert template, sell general admission and VIP in releases, hold tickets back for partners, sell merchandise with the ticket, schedule the on-sale, and get comps, crew passes and the door ready for show day.

  20 minutos
- ### [Gestiona la venta de entradas para un festival gastronómico o de bebidas](https://www.ticketfairy.com/es/guides/run-a-food-or-drink-festival)

  Crea el festival desde una plantilla, asigna una hora de entrada a cada sesión, vende copas, fichas y aparcamiento, recibe solicitudes de expositores, emite pases y controla las llegadas.

  16 minutos
- ### [Run ticketing for an attraction](https://www.ticketfairy.com/es/guides/run-an-attraction)

  Sell attraction tickets by date and time slot with a capacity on every slot, add a season pass for visitors who come back, sell extras with the entry, give your staff a pass and follow arrivals slot by slot.

  18 minutos
- ### [Run ticketing for a comedy or performing arts show](https://www.ticketfairy.com/es/guides/run-a-comedy-or-performing-arts-show)

  Build the show from the theater template, price the house by area and release, sell the program and interval drinks, duplicate the show for every performance, put the run on one page, issue comps for press and cast, and follow arrivals at the door.

  20 minutos
- ### [Run ticketing for a fan convention](https://www.ticketfairy.com/es/guides/run-a-fan-convention)

  Build a comic, anime or gaming convention from the Convention template, group weekend and day passes, let a weekend pass in on every day of the convention, sell extras and exhibitor booths, take artist alley applications, and get guests, press and crew through the door.

  20 minutos

- ### [Run ticketing for an esports tournament](https://www.ticketfairy.com/es/guides/run-an-esports-tournament)

  Sell spectator passes for an esports or gaming tournament, take player sign-ups with a form, issue player tickets from a place spectators cannot buy, give teams and crew passes, measure the tickets your stream sells, and check everybody in on the day.

  20 minutos
- ### [Run ticketing for a county, state or renaissance fair](https://www.ticketfairy.com/es/guides/run-a-fair)

  Sell adult, concession and family admission to a county, state or renaissance fair, let a season pass in on every day of the fair, sell rides, parking and grandstand seats with the ticket, and get exhibitors, vendors and crew in on every day of the fair.

  20 minutos
- ### [Gestiona la venta de entradas para una discoteca](https://www.ticketfairy.com/es/guides/run-a-nightclub)

  Configura una noche completa, duplícala para cada fecha, da a tu equipo del local el acceso adecuado y descubre quién vuelve.

  12 minutos
- ### [Run ticketing for a club night](https://www.ticketfairy.com/es/guides/run-a-club-night)

  Set up ticket releases, guest lists and VIP tables, track promoter sales, and prepare the venue team for the door.

  18 minutos
- ### [Run ticketing for a venue and the promoters who hire it](https://www.ticketfairy.com/es/guides/run-a-venue)

  Put your venue's page under your brand, give your own team and each hiring promoter the access their job needs, hand partners their ticket allocations, get your door team scanning and compare the ticket sales each promoter brings to your venue.

  15 minutos
- ### [Run ticketing for events at your bar or small venue](https://www.ticketfairy.com/es/guides/run-a-bar-or-small-venue)

  Start each event from a template, keep free RSVPs honest with a refundable deposit, take table bookings, sell tickets on your own website, give your bar staff a door role and turn the people who come into a list you can invite back.

  14 minutos
- ### [Run ticketing as an agency or promoter group](https://www.ticketfairy.com/es/guides/sell-as-an-agency-or-promoter-group)

  Run each of your brands with its own team and payouts from one login, build one promoter roster that sells tickets for all of them, give partners their own ticket allocations, and set the commission each promoter earns.

  16 minutos
- ### [Run a conference on Ticket Fairy](https://www.ticketfairy.com/es/guides/run-a-conference)

  Set up delegate passes, workshops and a dinner, limit the places in each room, collect every attendee name, and get speakers, press and crew through the door.

  20 minutos
- ### [Run ticketing for a charity gala](https://www.ticketfairy.com/es/guides/run-a-charity-gala)

  Sell gala seats and whole tables, invoice a company for a block of seats, ask every guest for their meal choice, send sponsors their tickets, let supporters bring friends, email your guests and welcome them at the door.

  16 minutos
- ### [Sell exhibitor stands for a trade show or exhibition](https://www.ticketfairy.com/es/guides/sell-exhibitor-stands-for-a-trade-show)

  Sell each stand package at your trade show, expo or consumer exhibition as its own booking with a deposit, take exhibitor applications, and let every exhibitor name their own stand staff up to the number their package includes.

  20 minutos
- ### [Run ticketing for a university or campus event](https://www.ticketfairy.com/es/guides/run-a-university-or-campus-event)

  Sell a student ticket that only students can unlock, ask each student for their student number, approve their orders before tickets go out, ask for photo ID at the door, take applications from societies and stallholders, and credit each society rep with the tickets they sell.

  20 minutos

## Resuelve problemas de venta de boletos

Agiliza las colas, crea informes, promociona eventos y gestiona el acceso.

- ### [How do you keep a high-demand on-sale running smoothly?](https://www.ticketfairy.com/es/guides/keep-a-high-demand-on-sale-running-smoothly)

  Use the waiting room to control entry to checkout, stagger ticket releases to spread demand and collect a waiting list for later releases.

  6 minutos
- ### [¿Cómo gestionas muchos eventos sin repetir el mismo trabajo?](https://www.ticketfairy.com/es/guides/run-many-events-on-one-platform)

  Gestiona tus clientes, tu equipo y tu imagen de marca a nivel de marca, reutiliza una plantilla de evento publicada y agrupa fechas relacionadas en una serie de eventos.

  6 minutos
- ### [What should you compare when choosing a ticketing platform?](https://www.ticketfairy.com/es/guides/compare-ticketing-platforms)

  Compare what buyers pay, when you receive your ticket money and whether you can see and export your buyers while tickets are on sale.

  6 minutos
- ### [How do you answer a ticket sales question no report covers?](https://www.ticketfairy.com/es/guides/answer-custom-ticket-sales-questions)

  Start with the event report that matches your question, filter the Orders table when you need a narrower view, then export those rows for further analysis.

  6 minutos
- ### [What is social ticketing, and how do referral rewards work?](https://www.ticketfairy.com/es/guides/social-ticketing-and-referral-rewards)

  Give eligible buyers a personal referral link, reward them when friends buy tickets and see how many sales and how much revenue each buyer brings in.

  5 minutos
- ### [What marketing tools should a ticketing platform give you?](https://www.ticketfairy.com/es/guides/ticketing-platform-marketing-tools)

  Look for buyer segments and messaging, campaign tracking, ad-network connections and a way to contact people who abandoned checkout.

  6 minutos

- ### [How do you manage accreditation and backstage passes for your event?](https://www.ticketfairy.com/es/guides/manage-event-accreditation)

  Give staff, crew, press, artists and guests a named pass that lets each of them in as many times as you allow, then scan it with the same door app as your tickets.

  4 minutos
- ### [How do you manage tickets for a multi-day event?](https://www.ticketfairy.com/es/guides/manage-tickets-for-a-multi-day-event)

  Run the days as one event with a ticket category for each day, so a buyer compares the full run, the single days and the upgrades on one page and pays once.

  3 minutos
- ### [Can ticket buyers join your email list automatically?](https://www.ticketfairy.com/es/guides/add-ticket-buyers-to-your-email-list)

  Yes. Connect your email platform once, and every buyer who opts in joins the audience you choose after checkout, while a buyer who later opts out comes off it.

  3 minutos
- ### [How can fan club members get presale access?](https://www.ticketfairy.com/es/guides/give-fan-club-members-presale-access)

  Take registrations before the on-sale, then give registered fans a presale window before tickets open to everybody.

  3 minutos
- ### [What can you find out about the people who buy your tickets?](https://www.ticketfairy.com/es/guides/what-you-can-learn-about-your-ticket-buyers)

  See who bought, where they live, the device they checked out on, the promoter or post that brought them and whether they have bought from you before, and which report answers each question.

  7 minutos
- ### [¿Cómo gestionas una lista de invitados para tu evento sin una hoja de cálculo?](https://www.ticketfairy.com/es/guides/run-a-guest-list-without-a-spreadsheet)

  Emite un boleto con código de barras para cada nombre, da a cada promoter su propia asignación y comprueba quién entró y quién ya había venido.

  6 minutos
- ### [Can you hold and spend your ticket money without a separate bank?](https://www.ticketfairy.com/es/guides/hold-and-spend-your-ticket-money-in-one-place)

  Yes. When your events take payment through TF Pay, the money stays in your Vault balance, in each currency you sell in, ready to spend on a card, pay suppliers or invoice a client.

  6 minutos
- ### [¿Puedes gestionar el marketing y la producción de un festival desde un solo panel?](https://www.ticketfairy.com/es/guides/run-a-festival-from-one-dashboard)

  Las entradas, el programa, los artistas, sus viajes, el equipo, el presupuesto y los mensajes para compradores están en el mismo evento.

  7 minutos
- ### [How do you sell more tickets without spending more on ads?](https://www.ticketfairy.com/es/guides/sell-more-tickets-without-more-ad-spend)

  Reward the buyers who bring friends, give each promoter their own link so you can see what they sold, and go back to the people who reached checkout and stopped. You pay a reward on a sale rather than on a click.

  7 minutos
- ### [How do you keep touts and bots off your tickets?](https://www.ticketfairy.com/es/guides/keep-touts-off-your-tickets)

  Cap how many tickets one buyer can take, ask buyers to prove who they are before the ticket is issued, put returned tickets back on sale at the price you set, and offer a waiting list to the fans who missed out.

  7 minutos

### Consejos para vender más boletos

Consejos prácticos de organizadores de eventos en activo, y cada guía nueva en cuanto se publica.

Respetamos tu privacidad. Cancela cuando quieras.

## ¿Listo para crear tu evento?

  [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo)

The Ticket Fairy, Inc. es una empresa fintech y una plataforma tecnológica. The Ticket Fairy, Inc. no es un banco, una institución financiera ni un proveedor de servicios financieros regulado. Los servicios bancarios de Vault se ofrecen a través de socios bancarios regulados.

Ticket Fairy no es un prestamista directo y no toma decisiones de crédito. Ticket Fairy actúa únicamente como proveedor de tecnología, conectando negocios de eventos con socios de préstamo externos. Todas las decisiones de financiación, términos y condiciones son determinados por los respectivos socios de préstamo.