--- title: "Find the crew and volunteers who work your events | Guías de Ticket Fairy" description: "Search everyone who has worked or volunteered at any of your events in one People list, see how many shifts each person worked and whether they turned up, add their skills and confirm their age for shifts that need one. Fai suggests skills from the shifts they worked, and nobody is rated." canonical: "https://www.ticketfairy.com/es/guides/find-the-crew-and-volunteers-who-work-your-events" --- # Find the crew and volunteers who work your events | Guías de Ticket Fairy 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guías](https://www.ticketfairy.com/es/guides) 3. Find the crew and volunteers who work your events Gestionar la producción # Find the crew and volunteers who work your events Promoters and venue teams who run event after event rebook the same bar staff, stewards and volunteers, and want to know who turned up last time before offering a shift. One list across all your events shows every person's record from their own shifts, so rebooking your best people takes a search instead of a spreadsheet. Search everyone who has worked or volunteered at any of your events in one People list, see how many shifts each person worked and whether they turned up, add their skills and confirm their age for shifts that need one. Fai suggests skills from the shifts they worked, and nobody is rated. Para: Rebooking the people who have worked your events before Dura: 5 minutos - [Open People](#step-1) - [Search for a person](#step-2) - [Open their record](#step-3) - [What their shifts show](#step-4) - [Add their skills](#step-5) - [Confirm their age](#step-6) ## Antes de empezar - You are an owner, admin or producer of the brand. - **Event Operations** is in your brand menu. It comes with Event Management; if it is not there, ask your Ticket Fairy contact to switch it on. 1. ## Open People In the sidebar, select your brand, then **Event Operations**, then **People**. **Nota:** Everyone who is crew, a volunteer or on a shift at any of your events is listed once, whatever event they worked. Each shows their number of events, the latest one and what their shifts show. ![Ticket Fairy People list for a brand, with each person's events, whether they are crew or a volunteer, shifts worked, turn-up rate and skills](https://www.ticketfairy.com/embeds/posters/marketing-brand-people--people.png) Everyone who works your events. 2. ## Search for a person Enter part of a name or an email address in **Search by name or email address**. **Nota:** The list shows 50 people a page. Use **Next** for more. 3. ## Open their record Select the person in the list. **Nota:** The panel shows **What their shifts show**, their skills and age, their My shifts link, their documents and food needs, their upcoming shifts and every event they worked. ![Ticket Fairy person record for a volunteer, with twelve shifts worked, skills Fai suggests from them, her age, My shifts link, documents and events](https://www.ticketfairy.com/embeds/posters/marketing-brand-people--person.png) One person's record across your events. ## What their shifts show **Shifts worked** counts the shifts they checked in to, and **Hours worked** adds up the time from check-in to check-out. **Turned up** is their shifts worked out of those shifts plus the shifts they were marked as not arrived. **Missed or cancelled late** counts those not-arrived shifts and the times they said they can't make it less than 48 hours before the start. Every figure comes from your shift records across your events, and no team member rates a crew member. 4. ## Add their skills In **Skills**, enter a skill and select **Add**, or select one of Fai's suggestions, then select **Save skills**. **Nota:** Fai suggests the teams and roles they worked most. A shift that asks for a skill is offered only to people who have it. 5. ## Confirm their age Optional: Enter the age in **Confirm they are at least**, select **Confirm age**, then confirm. **Nota:** Confirm only when you have seen their ID or date of birth; your name is kept with the confirmation. You can confirm an age from 14 to 25. ## Prueba estos pasos en tu propio evento Crea una cuenta gratis, monta tu evento y sigue los pasos de arriba en tu propio panel. Tarda unos minutos y no necesitas reservar una llamada comercial. Tu dirección de correo electrónico [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito. ## O deja que lo hagan por ti Fai searches your brand's People, reads you a person's events, record, skills and age, and adds skills or confirms an age after you confirm. ### En tu panel, con Fai Who has worked the bar at our events and always turned up? ## Deja que Fai lo haga por ti Fai trabaja dentro de tu panel de Ticket Fairy. Crea tu cuenta, abre Fai y pega la instrucción de arriba. [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito. ## Preguntas que puedes tener Where does the People list get its people from?: From your events' Crew and Volunteers sections and from people added straight onto a shift. Nobody is added by hand here, and one email address is one person. Can I see someone's date of birth?: No. The record keeps only that they are at least a given age, who confirmed it and when. People can also tick that they are old enough when they accept a shift with a minimum age. How many skills can a person have?: Up to 30, each under 60 characters. A skill such as Forklift licence also covers a shift that asks for Forklift. Who can open People?: Owners, admins and producers of the brand. The list shows people's names, contact details and records across your events, and every time it is opened is recorded. How do I book someone I found here?: Select **Open Shifts** beside one of their events and add them to a shift, or offer them an open shift from the Offers view of Shifts. ## ¿Todavía tienes una pregunta? Reserva una demo y te la respondemos en una llamada, sobre tu tipo de evento. O crea tu cuenta y compruébalo por ti mismo. [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito. ## Guías relacionadas - [Más formas de usar Ticket Fairy](https://www.ticketfairy.com/features) - [Offer open shifts on your event rota to crew and volunteers](https://www.ticketfairy.com/es/guides/offer-open-shifts-to-your-crew-and-volunteers) - [Give your event crew one page for all their shifts](https://www.ticketfairy.com/es/guides/give-your-crew-one-page-for-all-their-shifts) - [Build your event rota and check staff in](https://www.ticketfairy.com/es/guides/build-your-event-rota-and-check-staff-in) - [Run your event from its Today page](https://www.ticketfairy.com/es/guides/run-your-event-from-its-today-page) - [Find any performer, stage or day on your event](https://www.ticketfairy.com/es/guides/find-any-performer-stage-or-day-on-your-event) - [Build the running order for your event day](https://www.ticketfairy.com/es/guides/plan-your-event-production) - [Registra cada contratación de artistas para tu evento](https://www.ticketfairy.com/es/guides/book-and-brief-your-artists) - [Mantén en marcha las tareas de tu evento](https://www.ticketfairy.com/es/guides/keep-your-event-tasks-on-track) - [Balance your event team's workload](https://www.ticketfairy.com/es/guides/balance-your-event-teams-workload) - [Read your event's email in one inbox](https://www.ticketfairy.com/es/guides/read-your-event-email-in-one-inbox) - [Take notes on your event calls with Fai](https://www.ticketfairy.com/es/guides/take-notes-on-your-event-calls-with-fai) - [Choose what Fai does on your event](https://www.ticketfairy.com/es/guides/choose-what-fai-does-on-your-event) - [Choose how your event emails look](https://www.ticketfairy.com/es/guides/choose-how-your-event-emails-look) - [Keep rider lists and notes for your event's artists](https://www.ticketfairy.com/es/guides/keep-rider-lists-and-notes-for-your-artists) - [Build a dressing-room shopping list from your event's artist riders](https://www.ticketfairy.com/es/guides/build-a-dressing-room-shopping-list-from-artist-riders) - [Advance your performers before the show](https://www.ticketfairy.com/es/guides/advance-your-performers-before-the-show) - [Set each performer's guest list, hotel and meal allowances for your event](https://www.ticketfairy.com/es/guides/set-each-performers-allowances-and-travel-party) - [Fill in each performer's advance for your event from tour books, riders and emails](https://www.ticketfairy.com/es/guides/fill-in-advances-from-tour-books-riders-and-emails) - [Keep track of where your event's artists and crew are staying](https://www.ticketfairy.com/es/guides/book-travel-and-accommodation-for-your-artists) - [Share your event's rooming lists with hotels and pickups with drivers](https://www.ticketfairy.com/es/guides/share-rooming-lists-with-hotels-and-pickups-with-drivers) - [Plan your artists' pickups with drivers and vehicles for your event](https://www.ticketfairy.com/es/guides/plan-artist-pickups-with-drivers-and-vehicles) - [Plan your run of show and who calls it](https://www.ticketfairy.com/es/guides/plan-your-run-of-show-and-who-calls-it) - [Check your running order for clashes before show day](https://www.ticketfairy.com/es/guides/check-your-running-order-for-clashes-before-show-day) - [Share day sheets with your event's on-site teams](https://www.ticketfairy.com/es/guides/share-day-sheets-with-your-on-site-teams) - [Call your show live on show day](https://www.ticketfairy.com/es/guides/call-your-show-live-on-show-day) - [Book dressing rooms and plan build and break days for your event](https://www.ticketfairy.com/es/guides/book-dressing-rooms-and-plan-build-and-break-days) - [Apartar fechas para espectáculos en tu espacio](https://www.ticketfairy.com/es/guides/hold-dates-for-shows-at-your-venue) - [Make an offer to an artist's agent for your show](https://www.ticketfairy.com/es/guides/make-an-offer-to-an-artists-agent) - [Handle the contract, invoice and riders an artist's agent sends for your event](https://www.ticketfairy.com/es/guides/handle-the-contract-invoice-and-riders-an-agent-sends-back) - [Settle a show with an artist after your event](https://www.ticketfairy.com/es/guides/settle-a-show-with-an-artist) - [Send your event contracts and get them signed online](https://www.ticketfairy.com/es/guides/send-contracts-and-get-them-signed-online) - [Raise purchase orders and track what your event owes](https://www.ticketfairy.com/es/guides/raise-purchase-orders-and-track-what-your-event-owes) - [Work out the backline and production to hire for your event](https://www.ticketfairy.com/es/guides/work-out-the-backline-and-production-to-hire-for-your-event) - [Send your event hire lists to suppliers](https://www.ticketfairy.com/es/guides/send-your-hire-lists-to-suppliers) - [Take food, drink and market trader applications for your event](https://www.ticketfairy.com/es/guides/take-trader-applications-for-your-event) - [Review act and talk applications for your event with your team](https://www.ticketfairy.com/es/guides/review-act-and-talk-applications-with-your-team) - [Get your traders ready for show day](https://www.ticketfairy.com/es/guides/get-your-traders-ready-for-show-day) - [Collect insurance and certificates from your event's outside teams](https://www.ticketfairy.com/es/guides/collect-insurance-and-certificates-from-your-outside-teams) - [Draw your event site map and share it](https://www.ticketfairy.com/es/guides/draw-your-event-site-map-and-share-it) - [Book delivery times for your event and check vehicles in at the gate](https://www.ticketfairy.com/es/guides/book-delivery-times-and-check-vehicles-in-at-the-gate) - [Issue accreditation passes for your event](https://www.ticketfairy.com/es/guides/issue-accreditation-passes-for-your-event) - [Let outside teams name their own people for event passes](https://www.ticketfairy.com/es/guides/let-outside-teams-name-their-own-people-for-passes) - [Choose who approves accreditation requests for your event](https://www.ticketfairy.com/es/guides/choose-who-approves-accreditation-requests) - [Recruit volunteers for your event](https://www.ticketfairy.com/es/guides/recruit-volunteers-for-your-event) - [Approve or decline accreditation requests for your event](https://www.ticketfairy.com/es/guides/approve-or-decline-accreditation-requests-for-your-event) - [Give your event volunteers their own page and track their hours](https://www.ticketfairy.com/es/guides/give-volunteers-their-own-page-and-track-hours) - [Hand out accreditation passes at your event desk](https://www.ticketfairy.com/es/guides/hand-out-accreditation-passes-at-your-desk) - [Give crew meals at your event meal desk](https://www.ticketfairy.com/es/guides/give-crew-meals-at-your-meal-desk) - [Report and handle incidents at your event](https://www.ticketfairy.com/es/guides/report-and-handle-incidents-at-your-event) - [Hand out radios and kit to your event crew](https://www.ticketfairy.com/es/guides/hand-out-radios-and-kit-to-your-event-crew) - [Let outside teams order kit and equipment for your event](https://www.ticketfairy.com/es/guides/let-outside-teams-order-kit-and-equipment-for-your-event) - [Handle lost property at your event](https://www.ticketfairy.com/es/guides/handle-lost-property-at-your-event) - [Get hire suppliers to confirm orders and count deliveries for your event](https://www.ticketfairy.com/es/guides/get-hire-suppliers-to-confirm-orders-and-count-deliveries) - [Keep a risk register for your event](https://www.ticketfairy.com/es/guides/keep-a-risk-register-for-your-event) - [Message the crew, volunteers and traders working on your event](https://www.ticketfairy.com/es/guides/message-the-people-working-on-your-event) - [Send your event lists to your team on a schedule](https://www.ticketfairy.com/es/guides/send-your-event-lists-to-your-team-on-a-schedule) - [Publish your event line-up and set times](https://www.ticketfairy.com/es/guides/publish-your-line-up-and-set-times) - [Ask attendees for feedback after your event](https://www.ticketfairy.com/es/guides/ask-attendees-for-feedback-after-your-event) - [Plan next year's event from your attendee feedback](https://www.ticketfairy.com/es/guides/plan-next-year-from-your-attendee-feedback) - [Hold hotel rooms for your event's artists and crew](https://www.ticketfairy.com/es/guides/hold-hotel-rooms-for-your-artists-and-crew) - [Devuelve las habitaciones de hotel sin usar de tu evento antes de la fecha de liberación](https://www.ticketfairy.com/es/guides/give-unused-hotel-rooms-back-before-the-release-date) - [Sell hotel rooms to your ticket buyers from a hotel block](https://www.ticketfairy.com/es/guides/sell-hotel-rooms-to-your-ticket-buyers-from-a-hotel-block) - [Copy the setup of your last event into your next one](https://www.ticketfairy.com/es/guides/copy-the-setup-of-your-last-event-into-your-next-one) - [Compare your ticket sales with your last event](https://www.ticketfairy.com/es/guides/compare-your-ticket-sales-with-your-last-event) - [See the all-in cost of each act on your event](https://www.ticketfairy.com/es/guides/see-the-all-in-cost-of-each-act-on-your-event) - [See what your brand spends across its events](https://www.ticketfairy.com/es/guides/see-what-your-brand-spends-across-its-events) - [Show your traders in a directory on your website](https://www.ticketfairy.com/es/guides/show-your-traders-in-a-directory-on-your-website) - [Place your traders on pitches on your event site map](https://www.ticketfairy.com/es/guides/place-your-traders-on-pitches-on-your-site-map) - [Check your traders' takings after your event and invoice their share of sales](https://www.ticketfairy.com/es/guides/check-trader-takings-and-invoice-a-share-of-sales) - [Share a power sheet with your event electrician](https://www.ticketfairy.com/es/guides/share-a-power-sheet-with-your-electrician) - [Give exhibitors a lead scanner for their booth at your event](https://www.ticketfairy.com/es/guides/give-exhibitors-a-lead-scanner-for-their-booth) - [Let exhibitors follow up their event leads and see their results](https://www.ticketfairy.com/es/guides/let-exhibitors-follow-up-their-leads-and-see-results) - [Send event document packs to your performers, traders and crew](https://www.ticketfairy.com/es/guides/send-document-packs-to-your-performers-traders-and-crew) - [Send contracts to many performers, traders or suppliers for your event at once](https://www.ticketfairy.com/es/guides/send-contracts-to-many-performers-traders-or-suppliers-at-once) - [Let event staff work a desk from their phone with a desk link](https://www.ticketfairy.com/es/guides/let-event-staff-work-a-desk-from-their-phone) - [Check accreditation passes in and out at your event staff gates](https://www.ticketfairy.com/es/guides/check-passes-in-and-out-at-your-staff-gates) - [Collect crew certificates and licences before they work an event shift](https://www.ticketfairy.com/es/guides/collect-crew-certificates-before-they-work-a-shift) - [Run a safety induction for everyone who works your event](https://www.ticketfairy.com/es/guides/run-a-safety-induction-for-everyone-who-works-your-event) - [Plan crew meal times and food needs for your event](https://www.ticketfairy.com/es/guides/plan-crew-meal-times-and-food-needs-for-your-event) - [Charge outside teams for the crew meals they eat at your event](https://www.ticketfairy.com/es/guides/charge-outside-teams-for-their-crew-meals) - [Registrar a los asistentes e imprimir gafetes con sus nombres en el mostrador de registro del evento](https://www.ticketfairy.com/es/guides/check-in-attendees-and-print-badges-at-registration) - [Set up a self-service check-in kiosk for your event](https://www.ticketfairy.com/es/guides/set-up-a-self-service-check-in-kiosk-for-your-event) - [Agrega a todas las personas que envíen el formulario de tu evento a tus voluntarios, comerciantes o equipo técnico](https://www.ticketfairy.com/es/guides/add-form-applicants-to-your-event-teams) - [Todas las guías de Ticket Fairy](https://www.ticketfairy.com/es/guides) ## Hazlo en tu propio evento Crea tu cuenta, monta tu evento y sigue los pasos en tu propio panel. No necesitas reservar una llamada comercial. [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) ## Vende entradas con Ticket Fairy Todo lo que ves en estas guías está en tu panel desde el día en que te registras. - Monta tu evento en minutos - Los eventos gratuitos son gratis - Fai, tu copiloto, viene incluida [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito. ## Míralo en una llamada Reserva una demo y te mostramos cómo Ticket Fairy gestiona tu tipo de evento. [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) [Más formas de usar Ticket Fairy](https://www.ticketfairy.com/features) ### Consejos para vender más entradas Consejos prácticos de organizadores que agotan entradas, y cada guía nueva en cuanto se publica. Respetamos tu privacidad. Cancela cuando quieras.