# Invite your team to your events and choose what each person can do | Guías de Ticket Fairy 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guías](https://www.ticketfairy.com/es/guides) 3. Invite your team to your events and choose what each person can do Tu marca y tu equipo # Invite your team to your events and choose what each person can do Promoters, venue teams and agencies share an event between several people. An accountant needs the sales figures, a door manager needs the scanning app, and a partner promoter needs their own link and no more than that. You choose what each person can reach, across every event under the brand or for one night, and you can see who has accepted the invitation. Give each person on your team the access their job needs, across the brand or for one event, and see who has accepted. Para: Giving each person on your team the access their job needs on your events Dura: 6 minutos - [Open Team and select Add Team Member](#step-1) - [Enter the addresses and choose the permission level](#step-2) - [The permission levels](#step-3) - [Give someone access to one event only](#step-4) - [Check who has accepted](#step-5) ## Antes de empezar - You're an owner or admin of the brand. Only an owner can make someone else an owner or an administrator. - You have the email address each person signs in to Ticket Fairy with, or will use to create their account. 1. ## Open Team and select Add Team Member Open your brand, select **Team**, then **Add Team Member**. The page lists everyone with access to the brand and their role, with any invitation still waiting to be accepted underneath. ![Ticket Fairy Team page for a brand, with each member's role and a pending invitation](https://www.ticketfairy.com/embeds/posters/marketing-brand-team--team-members.png) Brand, Team. 2. ## Enter the addresses and choose the permission level Enter each address under **Email Addresses (press space or enter after each one)**, choose the **Permission level** they all get, and select **Send Invitation**. Everyone in one invitation gets the same role, so you need a separate invitation for each role. **Nota:** An address that already has a Ticket Fairy account joins your brand under that account. A new person creates theirs when they accept. ![Ticket Fairy Add Team Member dialog with the email addresses field and a card for each permission level](https://www.ticketfairy.com/embeds/posters/marketing-brand-team--add-team-member.png) Brand, Team, Add Team Member. ## The permission levels **Owner** and **Administrator** have full access, and only an owner can grant either. **Stats** reads every report including revenue and **Limited Stats** the same without revenue. **Promoter** gets their own link and sees their own sales. **Curator** handles guest tickets and invitations. **Customer Support** works orders, and **Limited Support** orders and check-in. **Door Staff** uses the Entry Fairy scanning app and nothing else. **Producer** runs the production work on a brand with Event Management, without managing the team. 3. ## Give someone access to one event only For a visiting promoter or door staff who work one night, open that event, select **Event Team** and **Invite Team Member**, and choose their role there instead. Brand access carries to every event under the brand; event access ends with that event. **Nota:** A member who needs the whole programme belongs on the brand team once, not on each event. ![Ticket Fairy Invite Team Member dialog on an event, with the promoter role chosen](https://www.ticketfairy.com/embeds/posters/marketing-promoter-links--invite-event-promoter.png) Event, Event Team, Invite Team Member. 4. ## Check who has accepted Ask each person to open the email and accept the invitation, signing in or creating their account on the way. Until they do, they appear under **Invitations** on the Team page, and the invitation stays open until it is accepted or you cancel it. ## Prueba estos pasos en tu propio evento Crea una cuenta gratis, monta tu evento y sigue los pasos de arriba en tu propio panel. Tarda unos minutos y no necesitas reservar una llamada comercial. Tu dirección de correo electrónico [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito. ## O deja que lo hagan por ti Fai, the assistant inside your dashboard, can invite people to the brand or to one event with any role except owner, send an invitation again, change a role and remove someone, after showing you the change and asking you to approve it. Making someone an owner is done in the dashboard. ### En tu panel, con Fai Invite \ to \ as \, then show me the team and who has not accepted yet ## Desde tu terminal Instala la CLI desde [nuestra página de la CLI](https://www.ticketfairy.com/cli), inicia sesión con `ticketfairy auth login` y elige la marca con la que trabajas usando `ticketfairy brand use `. `ticketfairy brand list` y `ticketfairy event list` muestran los ID que usan los demás comandos. Use the CLI to invite someone to the brand or to one event, list the team, change a role and revoke access. Cancelling a pending invitation and the promoter join link are in the dashboard. ### Invite someone to the whole brand. ticketfairy team invite \ --role \ ### Invite a promoter to one event only. ticketfairy team invite \ --role promoter --event-id \ ### List the team and the id of each membership. ticketfairy team list ### Change someone's role. ticketfairy team update \ --role \ ### Take someone's access away. ticketfairy team revoke \ --force ## Deja que Fai lo haga por ti Fai trabaja dentro de tu panel de Ticket Fairy. Crea tu cuenta, abre Fai y pega la instrucción de arriba. [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito. ## Send an invitation again Under **Invitations**, select **Resend** beside the person. The same invitation goes to the same address, so a link already in their inbox keeps working. **Nota:** Check the address for a typo first: sending again cannot reach an address you never had. A brand-new invitation to the same address replaces the earlier link. Fai can send the brand's invitation email again. It reaches every address on the invitation list, people who already accepted included, so use Resend beside one person to reach that person. MCP and the CLI do not resend an invitation. ### En tu panel, con Fai Show me who I invited to \ and who has accepted, then send the invitation email again to the whole list ## Cancel an invitation Under **Invitations**, select **Cancel** beside the person, then **Cancel Invitation** in the confirmation. Their link stops working at once. Cancelling a pending invitation is done in the dashboard. Fai, MCP and the CLI can list the invitations but not cancel one. ### En tu panel, con Fai Show me the pending invitations on \ with the address and role of each ## Change someone's role On the Team page, select **Edit** beside the person, choose the new role and select **Save**. The change applies the next time they open the dashboard. **Nota:** An administrator can change any role except owner and administrator; an owner can change every role. Fai can change a member's role to anything except owner, after showing you the change. The CLI updates a role by the membership id from the team list. ### En tu panel, con Fai On \, change \ from \ to \ and ask me to approve it first ### Desde tu terminal The CLI changes a role by the membership id shown in the team list. #### Change a role. ticketfairy team update \ --role \ ## Remove someone from the team On the Team page, select **Remove** beside the person and confirm. They lose access to the brand and every event under it at once. **Nota:** On a plan with paid seats, removing a brand team member frees their seat. Event-only access never takes a seat. Fai can remove a member after showing you who they are and what they lose. The CLI revokes access by the membership id. ### En tu panel, con Fai Remove \ from \ and ask me to confirm before you do ### Desde tu terminal The CLI revokes a membership or a pending invitation by its id. #### Revoke access. ticketfairy team revoke \ --force ## Let promoters join with one link Select **Invite Promoters**, copy the link and send it to the group. Everyone who opens it joins the brand as a promoter with their own link. **Nota:** **Regenerate** replaces the link and the old one stops working; **Deactivate** closes it without a replacement. The promoter join link is managed in the dashboard. Fai invites promoters by address instead. ### En tu panel, con Fai Invite \ to \ as promoters and show me the team afterwards ## Preguntas que puedes tener Who can invite people and change roles?: An owner or an administrator of the brand. Only an owner can make someone an owner or an administrator, and an administrator cannot change an owner's or another administrator's role. Can a brand have more than one owner?: Yes. Invite a second owner the same way, or change an administrator's role to owner. Every owner has the same access, including inviting and removing other owners. One of my team says they never received the invitation. What do I check?: Open **Invitations** and read the address it went to. A typo is the usual cause, and sending again does not fix one. If the address is right, ask them to check their spam folder, then select **Resend**. Does a team member need a Ticket Fairy account before I invite them?: No. Accepting the invitation creates the account under the address you sent it to, or signs them in to the one they already have. What is the difference between the brand team and an event team?: The brand team reaches every event under the brand, now and later, and is where your permanent people belong. An event team covers one event and ends with it, which suits a visiting promoter or door staff for one night. Does adding people cost anything?: On a plan with paid seats, each brand team member takes a seat and removing them frees it. Event-only access does not take a seat. ## ¿Todavía tienes una pregunta? Reserva una demo y te la respondemos en una llamada, sobre tu tipo de evento. O crea tu cuenta y compruébalo por ti mismo. [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito. ## Guías relacionadas - [Más formas de usar Ticket Fairy](https://www.ticketfairy.com/es/event-ticketing/features) - [Invite promoters to your collective so they can sell tickets for your events](https://www.ticketfairy.com/es/guides/invite-people-to-your-collective) - [Run ticketing for a nightclub](https://www.ticketfairy.com/es/guides/run-a-nightclub) - [Gestiona la venta de entradas para una noche de club](https://www.ticketfairy.com/es/guides/run-a-club-night) - [Set up a brand kit for your events](https://www.ticketfairy.com/es/guides/set-up-your-brand-kit) - [Todas las guías de Ticket Fairy](https://www.ticketfairy.com/es/guides) ## Hazlo en tu propio evento Crea tu cuenta, monta tu evento y sigue los pasos en tu propio panel. No necesitas reservar una llamada comercial. [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) ## Vende entradas con Ticket Fairy Todo lo que ves en estas guías está en tu panel desde el día en que te registras. - Monta tu evento en minutos - Los eventos gratuitos son gratis - Fai, tu copiloto, viene incluida [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito. ## Míralo en una llamada Reserva una demo y te mostramos cómo Ticket Fairy gestiona tu tipo de evento. [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) [Más formas de usar Ticket Fairy](https://www.ticketfairy.com/es/event-ticketing/features) ### Consejos para vender más entradas Consejos prácticos de organizadores que agotan entradas, y cada guía nueva en cuanto se publica. Respetamos tu privacidad. Cancela cuando quieras.