# Open a Vault account to hold your ticket money | Guías de Ticket Fairy

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3. Open a Vault account to hold your ticket money

Vault y Capital

# Open a Vault account to hold your ticket money

Promoters and venue teams open a Vault account to give their brand an account of its own for event money, with cards, transfers and currency accounts attached. You enter the business and the people who run it, then finish a verification check, and the account opens once the check passes.

Open a Vault account for your brand so the money your events take has an account of its own. Enter the business and the people behind it, then finish onboarding so Vault can verify them and switch the account on.

Para:  Opening the account your brand holds its event money in

Dura:  10 minutos

- [Open Vault for the brand](#step-1)
- [Select Create New Account](#step-2)
- [Check the business details](#step-3)
- [Choose the business structure](#step-4)
- [Choose the country](#step-5)
- [Enter the authorised person](#step-6)
- [Enter the legal representative](#step-7)
- [Enter the controlling person](#step-8)
- [Enter the beneficial owner](#step-9)
- [Select Create Account](#step-10)
- [Select Start Onboarding](#step-11)
- [Answer the verification questions](#step-12)
- [While Vault checks your account](#step-13)
- [Check the account is active](#step-14)

## Antes de empezar

- You're an owner or an admin on the brand. Those are the two roles that reach Vault.
- Vault is switched on for your brand. Ask Ticket Fairy support to switch Vault on for your brand if it isn't.
- You know how your business is registered, and the names of the people who act for it, represent it, control it and own it.

1. ## Open Vault for the brand

   Pick the brand, then open **Vault**. A brand with no account yet shows **Open a Vault account**.

   **Nota:** If the page says "Vault is not enabled for this brand", ask Ticket Fairy support to switch Vault on for your brand.
           ![Ticket Fairy Vault page for a brand with no Vault account yet, with Create New Account](https://www.ticketfairy.com/embeds/posters/marketing-vault-account--open-account.png)    Brand, Vault, before the account exists.
2. ## Select Create New Account

   Select **Create New Account**. The form opens with your brand's email, name, city and country already filled in.

   **Consejo:** **Cancel** closes the form without keeping what you entered, so finish it once you start.
           ![Ticket Fairy Open a Vault account form with business details, authorised person, legal representative, controlling person and beneficial owner](https://www.ticketfairy.com/embeds/posters/marketing-vault-account--account-form.png)    Brand, Vault, Create New Account.
3. ## Check the business details

   Under **Business Details**, check **Contact Email**, **Business Name** and **City** against your business's own records, and correct any that differ.
4. ## Choose the business structure

   Choose how the business is set up from **Business Structure**.

   - **Company**: Your events run through a registered company.
   - **Partnership**: Two or more partners own the business together.
   - **Sole Proprietorship**: You run the business in your own name.
   - **Association / Non-Profit**: A club, society or charity runs the events.
   - **Trust**: A trust holds the business.
   - **Government Entity**: A public body runs the events.
   - **Other**: None of the above describes the business.
5. ## Choose the country

   Choose the country the business is based in from **Country**. The list starts on your brand's country and offers every other country too.
6. ## Enter the authorised person

   Under **Authorised Person**, enter the first and last name of the person who acts for the business on this account.
7. ## Enter the legal representative

   Under **Legal Representative**, enter the name of the person who represents the business legally, such as a director.
8. ## Enter the controlling person

   Under **Controlling Person**, enter the name of the person who has control of the business, such as its managing director.
9. ## Enter the beneficial owner

   Under **Beneficial Owner**, enter the name of the person who owns the business, then their share in **Ownership %**.

   **Nota:** **Ownership %** starts at 100 and takes a whole number from 1 to 100. One person can appear in every section when they run and own the business.
10. ## Select Create Account

    Select **Create Account**. "Account created successfully!" confirms it, and the **Vault account** card takes the form's place with the status **Created**.

    **Nota:** If you see "Failed to create account", the form keeps what you entered. Check each section, then select **Create Account** again.
            ![Ticket Fairy Vault account card with the status Created and Start Onboarding](https://www.ticketfairy.com/embeds/posters/marketing-vault-account--start-onboarding.png)    Brand, Vault, straight after the account is created.
11. ## Select Start Onboarding

    On the **Vault account** card, select **Start Onboarding**. The **Complete Account Onboarding** window opens Vault's secure verification.

    **Nota:** If the window asks you to continue securely instead, select **Continue account setup** and finish in the tab it opens.
12. ## Answer the verification questions

    Answer each question about the business and the people behind it, then submit the last page. "Onboarding submitted successfully!" confirms it and the window closes.

## While Vault checks your account

The **Vault account** card says **Submitted** while the check runs, and **Vault** shows only **Overview** and **Action Centre**. If the card changes to **Action required**, Vault needs more from you: select **Continue Onboarding** and answer what it asks.

13. ## Check the account is active

    Open **Vault** again. The **Vault account** card says **Active**, your balances show above it, and **Cards**, **Transfers** and **Accounts** appear under **Vault**.
            ![Ticket Fairy Vault overview for an active account, with balances in two currencies and the Vault account card below them](https://www.ticketfairy.com/embeds/posters/marketing-vault--balance-overview.png)    Brand, Vault, once the account is active.

## Prueba estos pasos en tu propio evento

Crea una cuenta gratis, monta tu evento y sigue los pasos de arriba en tu propio panel. Tarda unos minutos y no necesitas reservar una llamada comercial.

    Tu dirección de correo electrónico    [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo)

Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito.

## O deja que lo hagan por ti

Fai, the assistant inside your dashboard, opens Vault for you. Creating the account and answering the verification questions are yours to do on the page, because they are about you and your business. MCP and the command line read the account and its status while you wait for the check, and create nothing.

### En tu panel, con Fai

Open Vault for \<BRAND NAME\> so I can open an account

### Desde tu propio asistente, por MCP

Conecta tu asistente a [nuestro servidor MCP](https://www.ticketfairy.com/mcp-server) y pídele:

Mantén `--read-only` en tu configuración MCP. Esta tarea solo lee datos, así que tu asistente no necesita herramientas que hagan cambios.

Pick the brand \<BRAND NAME\> and tell me the status of its Vault account

## Desde tu terminal

Instala la CLI desde [nuestra página de la CLI](https://www.ticketfairy.com/cli), inicia sesión con `ticketfairy auth login` y elige la marca con la que trabajas usando `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` y `ticketfairy event list` muestran los ID que usan los demás comandos.

The command line reads the brand's Vault account and its status. You need an owner or admin login for the brand. It cannot create the account or run onboarding, which happen in the dashboard.

### List the brands you can act for, with the id each one uses

ticketfairy brand list

### Print the brand's Vault account as JSON. Its metadata.status reads ACTIVE once the check has passed

ticketfairy vault account --brand \<BRAND\_ID\> --output json

## Deja que Fai lo haga por ti

Fai trabaja dentro de tu panel de Ticket Fairy. Crea tu cuenta, abre Fai y pega la instrucción de arriba.

   [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo)

Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito.

## Preguntas que puedes tener

Can I open a Vault account for one event?:  No. Vault belongs to the brand, and a brand has one Vault account, so money from every event the brand runs arrives in the same place.

Why can't I see Vault in my brand menu?:  Vault shows to owners and admins of a brand that has it switched on. If you're an owner or admin and it isn't there, ask Ticket Fairy support to switch Vault on for your brand.

What does Action required mean on my account?:  Vault needs more information before it can activate the account. Select **Continue Onboarding** on the **Vault account** card and answer what the window asks.

Can a colleague finish onboarding for me?:  Yes, if they're an owner or admin on the brand: the **Start Onboarding** button is on the same card for them. The questions are about the business and its people, so whoever answers needs those details to hand.

Can I change the details after I create the account?:  The dashboard has no form to change them once the account exists. Contact Ticket Fairy support if a detail you entered is wrong.

My account says Suspended. What now?:  A suspended account can neither receive nor move money. Contact Ticket Fairy support, who can review the restriction and tell you what is needed to restore it.

## ¿Todavía tienes una pregunta?

Reserva una demo y te la respondemos en una llamada, sobre tu tipo de evento. O crea tu cuenta y compruébalo por ti mismo.

   [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome)

Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito.

## Guías relacionadas

- [Más formas de usar Ticket Fairy](https://www.ticketfairy.com/es/event-ticketing/event-banking)
- [See how much of your ticket money you can spend from Vault](https://www.ticketfairy.com/es/guides/read-your-vault-balances)
- [¿Puedes guardar y gastar el dinero de tus entradas sin una cuenta bancaria aparte?](https://www.ticketfairy.com/es/guides/hold-and-spend-your-ticket-money-in-one-place)
- [Obtén pagos de entradas con una cuenta de procesamiento de pagos](https://www.ticketfairy.com/es/guides/connect-a-payment-account)
- [Get paid for your events in local currencies with Vault](https://www.ticketfairy.com/es/guides/receive-money-in-global-accounts)
- [Pay your event suppliers from Vault](https://www.ticketfairy.com/es/guides/pay-suppliers-from-your-vault)
- [Let your event team spend with Vault cards](https://www.ticketfairy.com/es/guides/issue-vault-cards)
- [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/es/guides/trust-a-payout-recipient)
- [Track what your event team spends on Vault cards](https://www.ticketfairy.com/es/guides/track-vault-spending)
- [Todas las guías de Ticket Fairy](https://www.ticketfairy.com/es/guides)

## Hazlo en tu propio evento

Crea tu cuenta, monta tu evento y sigue los pasos en tu propio panel. No necesitas reservar una llamada comercial.

  [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo)

## Vende entradas con Ticket Fairy

Todo lo que ves en estas guías está en tu panel desde el día en que te registras.

- Monta tu evento en minutos
- Los eventos gratuitos son gratis
- Fai, tu copiloto, viene incluida

 [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome)

Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito.

## Míralo en una llamada

Reserva una demo y te mostramos cómo Ticket Fairy gestiona tu tipo de evento.

 [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) [Más formas de usar Ticket Fairy](https://www.ticketfairy.com/es/event-ticketing/event-banking)

### Consejos para vender más entradas

Consejos prácticos de organizadores que agotan entradas, y cada guía nueva en cuanto se publica.

Respetamos tu privacidad. Cancela cuando quieras.