# See how much of your ticket money you can spend from Vault | Guías de Ticket Fairy 1. [Ticket Fairy](https://www.ticketfairy.com/) 2. [Guías](https://www.ticketfairy.com/es/guides) 3. See how much of your ticket money you can spend from Vault Vault y Capital # See how much of your ticket money you can spend from Vault Before a promoter commits to a supplier, the question is how much of the ticket money is actually free to spend. Vault shows a balance for each currency, and separates the money you can move today from the money that is still settling or held back. See how much of your ticket money you can spend today in each currency, how much is still settling, and how much is held back. Para: Checking what money your brand holds in Vault Dura: 6 minutos - [Open Vault for the brand](#step-1) - [Read the currency you are spending in](#step-2) - [Work out what is free to spend](#step-3) - [Refresh before you commit to a payment](#step-4) ## Antes de empezar - You are an owner or admin of the brand, and Vault is switched on for it. Ask Ticket Fairy support to switch it on if you find it is off. - Your Vault account is through onboarding. An account still in onboarding can hold no money and shows you the step it is waiting on instead of balances. - You have your second factor to hand. Refreshing the balances asks you to confirm it is you. 1. ## Open Vault for the brand Pick the brand, then open **Vault**. **Nota:** Vault belongs to the brand, not to an event. Money from every event that brand runs arrives in the same balances. ![Ticket Fairy Vault overview with wallet balances in two currencies and the Vault account details below them](https://www.ticketfairy.com/embeds/posters/marketing-vault--balance-overview.png) Vault, for a brand with money in two currencies. 2. ## Read the currency you are spending in Find the row for the currency you want to spend and read across it. **Nota:** One row per currency, biggest first. Only currencies with an account that can take deposits appear, so a currency you have never been paid in is absent rather than zero. 3. ## Work out what is free to spend Start from the available column rather than the cash total, then take off the refunds you still owe, any Capital you have not repaid and money due to clients. - **Wallet available**: Money you can move or spend today. - **Pending**: Money on its way in that has not settled yet. - **Reserved**: Money held back against a risk or an obligation, so it is yours but not free. - **Collateral**: Money put up as security, which sits outside the cash total. **Nota:** Available is what Vault can move today, which is not the same as what is yours to keep. The cash total adds available, pending and reserved, and collateral sits beside them outside it. 4. ## Refresh before you commit to a payment Select **Refresh** and confirm the sign-in prompt before you rely on a figure. **Nota:** The page shows the last balances it saved. Where a refresh fails it says so and keeps the saved figures rather than showing you nothing. ## Prueba estos pasos en tu propio evento Crea una cuenta gratis, monta tu evento y sigue los pasos de arriba en tu propio panel. Tarda unos minutos y no necesitas reservar una llamada comercial. Tu dirección de correo electrónico [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito. ## O deja que lo hagan por ti Fai can read the balances back to you, and can open Vault when you want the page. Moving money stays on the page, behind the extra sign-in it needs. ### En tu panel, con Fai What is in Vault for \ right now, and how much of it is still settling? ### Desde tu propio asistente, por MCP Conecta tu asistente a [nuestro servidor MCP](https://www.ticketfairy.com/mcp-server) y pídele: Mantén `--read-only` en tu configuración MCP. Esta tarea solo lee datos, así que tu asistente no necesita herramientas que hagan cambios. Pick the brand \ and show what it has on the platform ## Desde tu terminal Instala la CLI desde [nuestra página de la CLI](https://www.ticketfairy.com/cli), inicia sesión con `ticketfairy auth login` y elige la marca con la que trabajas usando `ticketfairy brand use `. `ticketfairy brand list` y `ticketfairy event list` muestran los ID que usan los demás comandos. Vault balances are read in the dashboard rather than from the command line. ### Show the brands you can act for ticketfairy brand list ## Deja que Fai lo haga por ti Fai trabaja dentro de tu panel de Ticket Fairy. Crea tu cuenta, abre Fai y pega la instrucción de arriba. [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito. ## Check the account itself is healthy 1. ### Read the Vault account card Read **Vault account** below the balances for the status and when it last synced. **Nota:** A suspended account can neither receive nor move money, and says why. A sync from days ago means the figures above are older than they look. Fai can open Vault so you can read the account status. ### En tu panel, con Fai Open Vault for \ so I can check the account status ### Desde tu propio asistente, por MCP Mantén `--read-only` en tu configuración MCP. Esta tarea solo lee datos, así que tu asistente no necesita herramientas que hagan cambios. Pick the brand \ and show its details ### Desde tu terminal Account status is read in the dashboard. #### Show the brands you can act for ticketfairy brand list ## Preguntas que puedes tener Why do the columns not add up to the total?: The cash total is available plus pending plus reserved. Collateral is shown beside them because it is security rather than spendable cash, so it is left out. Why is a currency I have been paid in missing?: Only currencies with an active account that can take deposits are listed. Activate one for that currency and the row appears. Why is one currency listed out of order?: The rows are ordered by value in one currency, and Vault could not convert that one this time. Its figures are correct; only its place in the order is unknown. Is the available figure mine to spend?: It is what Vault can move today. It does not take off refunds you still owe, Capital you have not repaid or money due to clients, so subtract those yourself before you commit to a supplier. Is this the same as my event payouts?: No. Payouts are money sent out to a card account. Vault is an account of your own that holds money, so the two answer different questions. ## ¿Todavía tienes una pregunta? Reserva una demo y te la respondemos en una llamada, sobre tu tipo de evento. O crea tu cuenta y compruébalo por ti mismo. [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito. ## Guías relacionadas - [Más formas de usar Ticket Fairy](https://www.ticketfairy.com/es/event-ticketing/features) - [Check the payout for your event](https://www.ticketfairy.com/es/guides/check-your-payout) - [Take ticket money with a payment processing account](https://www.ticketfairy.com/es/guides/connect-a-payment-account) - [See how your ticket sales are going](https://www.ticketfairy.com/es/guides/check-your-sales) - [Todas las guías de Ticket Fairy](https://www.ticketfairy.com/es/guides) ## Hazlo en tu propio evento Crea tu cuenta, monta tu evento y sigue los pasos en tu propio panel. No necesitas reservar una llamada comercial. [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) ## Vende entradas con Ticket Fairy Todo lo que ves en estas guías está en tu panel desde el día en que te registras. - Monta tu evento en minutos - Los eventos gratuitos son gratis - Fai, tu copiloto, viene incluida [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito. ## Míralo en una llamada Reserva una demo y te mostramos cómo Ticket Fairy gestiona tu tipo de evento. [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) [Más formas de usar Ticket Fairy](https://www.ticketfairy.com/es/event-ticketing/features) ### Consejos para vender más entradas Consejos prácticos de organizadores que agotan entradas, y cada guía nueva en cuanto se publica. Respetamos tu privacidad. Cancela cuando quieras.