# Take pre-registrations before your ticket on-sale | Guías de Ticket Fairy

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# Take pre-registrations before your ticket on-sale

Pre-registration collects the names of the people who already want a ticket, before a promoter has any to sell. Buyers register their interest, earn points for sharing the event, and get first access through a pre-sale once the tickets go on sale.

Take the names of the people who want tickets before you have any to sell, reward them for bringing friends, and open a pre-sale to them ahead of everyone else.

Para:  Building demand before tickets go on sale

Dura:  14 minutos

- [Turn pre-registration on](#step-1)
- [Set the registration window](#step-2)
- [Open a pre-sale for the people who registered](#step-3)
- [Set both ends of the pre-sale window](#step-4)
- [Give the pre-sale its own release](#step-5)
- [Choose whether referral links and codes also open the pre-sale](#step-6)
- [Choose what earns points](#step-7)
- [Add a prize worth competing for](#step-8)
- [Check the pre-sale as a registered buyer would](#step-9)

## Antes de empezar

- The event is published, even with no ticket types on sale yet. Buyers reach the pre-registration page through your event page, and a draft event shows them nothing.
- You know when tickets go on sale. The pre-sale has to start after pre-registration ends.
- You have decided what a fan who registers gets for sharing, if anything. Points and prizes are optional, and you can add them after the window opens.

1. ## Turn pre-registration on

   Open the event and select **Enable Pre-Registration**.

   **Nota:** You cannot switch it off again while rewards are running, so set the rewards after the dates rather than before them.
           ![Ticket Fairy pre-registration dates with the pre-registration and pre-sale windows and their enable switches](https://www.ticketfairy.com/embeds/posters/marketing-pre-registration--dates.png)    Pre-Registration Dates, with both windows set.
2. ## Set the registration window

   Enter the **Pre-Registration Start Date** and the end date beside it.

   **Nota:** Enter both dates before you share the link, or nobody can complete the form.
   **Consejo:** Open registration the day you announce. A window that opens later loses the attention the announcement bought you.
3. ## Open a pre-sale for the people who registered

   Select **Enable Pre-Sale**.

   **Nota:** The pre-sale is the reward. It has to start after pre-registration ends, and the dashboard refuses a window that starts earlier.
4. ## Set both ends of the pre-sale window

   Enter the day and time the pre-sale opens, after registration closes, and the day and time it ends.

   **Nota:** Without a closing time, some pre-sale links treat the window as already closed, so a registered buyer is turned away from a pre-sale that is running.
5. ## Give the pre-sale its own release

   Make the pre-sale a release of its own with a set number of tickets, and keep the public release hidden until the public on-sale. Otherwise a registered buyer can choose that public release during the pre-sale too.

   **Nota:** Hold back enough for the window to be worth registering for, and few enough that the public on-sale is still worth announcing.
6. ## Choose whether referral links and codes also open the pre-sale

   A referral link from an existing buyer and the pre-sale limited code can also let a buyer in during the window. Leave both off for a registration-only pre-sale, or tell your team that those links and codes work too.
7. ## Choose what earns points

   Open **Pre-Registration Actions** and give each sharing action a point value.

   **Nota:** Sharing a personal link is worth more than a follow, because it brings other buyers to the page. Give it more points.
8. ## Add a prize worth competing for

   Open **Pre-Registration Prizes** and select **Add New Prize**.

   **Nota:** A prize only your event can give away beats a cash-equivalent one: guest list, a soundcheck or a bar tab.
9. ## Check the pre-sale as a registered buyer would

   Register yourself before the window opens, then sign in with that same account and add the pre-sale ticket to the cart once the window starts.

   **Nota:** In a signed-out browser the same ticket should not go into the cart, which is why a registered fan signs in with the account they registered with.

## Prueba estos pasos en tu propio evento

Crea una cuenta gratis, monta tu evento y sigue los pasos de arriba en tu propio panel. Tarda unos minutos y no necesitas reservar una llamada comercial.

    Tu dirección de correo electrónico    [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo)

Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito.

## O deja que lo hagan por ti

Fai can set both ends of the registration window and both ends of the pre-sale window, and report how many people have registered and how many tickets they asked for. She shows you the dates before she saves them. Set the points, the prizes and the pre-sale release yourself.

### En tu panel, con Fai

For \<EVENT NAME\>, open pre-registration at 9am on 1 September and close it at 5pm on 7 September, then open the pre-sale at 10am on 8 September and close it at 10pm on 9 September. Show me the dates before you save.

### Desde tu propio asistente, por MCP

Conecta tu asistente a [nuestro servidor MCP](https://www.ticketfairy.com/mcp-server) y pídele:

Mantén `--read-only` en tu configuración MCP. Esta tarea solo lee datos, así que tu asistente no necesita herramientas que hagan cambios.

Pick the brand, find the event \<EVENT NAME\> and show its pre-registration dates

## Desde tu terminal

Instala la CLI desde [nuestra página de la CLI](https://www.ticketfairy.com/cli), inicia sesión con `ticketfairy auth login` y elige la marca con la que trabajas usando `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` y `ticketfairy event list` muestran los ID que usan los demás comandos.

Read the event to check the pre-registration window.

### Show the event and its dates

ticketfairy event get \<EVENT\_ID\>

## Deja que Fai lo haga por ti

Fai trabaja dentro de tu panel de Ticket Fairy. Crea tu cuenta, abre Fai y pega la instrucción de arriba.

   [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo)

Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito.

## Email the people who registered

1. ### Send to the pre-registered audience

   Choose **Pre-registered customers** as the audience when the pre-sale opens.

   **Nota:** There is a second audience for those who registered and never bought. That one is the reminder before the public on-sale.
   **Consejo:** Give the day, the time with its zone, and when the pre-sale ends, so a fan in another time zone knows exactly when to buy.

Fai can draft the message and send it to the pre-registered audience after you approve it.

### En tu panel, con Fai

Draft an email to everyone pre-registered for \<EVENT NAME\> telling them the pre-sale is open, and show it to me before sending

### Desde tu propio asistente, por MCP

Mantén `--read-only` en tu configuración MCP. Esta tarea solo lee datos, así que tu asistente no necesita herramientas que hagan cambios.

Pick the brand, find the event \<EVENT NAME\> and show its pre-registration figures

### Desde tu terminal

Messages are reviewed and sent in the dashboard.

#### Show the event before you message its audience

ticketfairy event get \<EVENT\_ID\>

## Close the pre-sale release

1. ### Mark the pre-sale release sold out at the closing time

   Open the pre-sale release and select **Mark as Sold Out**. That reduces the allocation to the number already sold and stops new purchases, whereas hiding a release only removes it from the event page while registration, referral and access-code links keep selling it.

   **Nota:** If buyers already have this ticket in their carts, choose **Clear Cart** to remove it or **Allow Purchase** to let them finish.
2. ### Mark it sold out again after a refund

   A refund can put a pre-sale ticket back, so wait a few seconds for the available quantity to update, then mark the release sold out again.

Close the release in the dashboard when the window ends. Fai, MCP and the command line cannot mark a release sold out.

## Message registered fans who did not buy

After the pre-sale, go back to everyone who registered and did not buy. Tell them when the public on-sale opens and which tickets remain.

Build this audience and send the message in the dashboard. Fai, MCP and the CLI cannot create this follow-up audience.

## Read how the registration went

1. ### Open the pre-registration report

   Open **Pre-Registration** in the event reports for the totals.

   **Nota:** Total tickets requested is the number to plan against. It is usually larger than the number of people, and smaller than what they buy.

Fai can read the pre-registration totals back to you.

### En tu panel, con Fai

For \<EVENT NAME\>, how many people pre-registered and how many tickets did they ask for

### Desde tu propio asistente, por MCP

Mantén `--read-only` en tu configuración MCP. Esta tarea solo lee datos, así que tu asistente no necesita herramientas que hagan cambios.

Pick the brand, find the event \<EVENT NAME\> and show its pre-registration report

### Desde tu terminal

Read the event statistics.

#### Show the event statistics

ticketfairy event stats \<EVENT\_ID\>

## Preguntas que puedes tener

Do I need ticket types before I open pre-registration?:  No. Registration collects interest rather than orders, so it runs on a published event with no tickets set up yet. Have the tickets ready before the pre-sale opens.

Why can I not switch pre-registration off?:  Rewards are running on it. Finish or remove the rewards and the switch is available again.

Does a pre-registration guarantee a buyer a ticket?:  No. It gives them access to the pre-sale ahead of the public. Hold back enough tickets for that window to be worth registering for.

## ¿Todavía tienes una pregunta?

Reserva una demo y te la respondemos en una llamada, sobre tu tipo de evento. O crea tu cuenta y compruébalo por ti mismo.

   [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome)

Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito.

## Guías relacionadas

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- [How can fan club members get presale access?](https://www.ticketfairy.com/es/guides/give-fan-club-members-presale-access)
- [Hold back tickets for later](https://www.ticketfairy.com/es/guides/hold-back-ticket-stock)
- [Open your ticket on-sale](https://www.ticketfairy.com/es/guides/open-your-ticket-on-sale)
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- [Todas las guías de Ticket Fairy](https://www.ticketfairy.com/es/guides)

## Hazlo en tu propio evento

Crea tu cuenta, monta tu evento y sigue los pasos en tu propio panel. No necesitas reservar una llamada comercial.

  [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome) [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo)

## Vende entradas con Ticket Fairy

Todo lo que ves en estas guías está en tu panel desde el día en que te registras.

- Monta tu evento en minutos
- Los eventos gratuitos son gratis
- Fai, tu copiloto, viene incluida

 [Crear una cuenta gratis](https://manage.ticketfairy.com/welcome)

Sin cuotas de alta. Sin cuota mensual obligatoria. Sin tarjeta de crédito.

## Míralo en una llamada

Reserva una demo y te mostramos cómo Ticket Fairy gestiona tu tipo de evento.

 [Reserva una demo](https://www.ticketfairy.com/es/event-ticketing/book-a-demo) [Más formas de usar Ticket Fairy](https://www.ticketfairy.com/es/event-ticketing/features)

### Consejos para vender más entradas

Consejos prácticos de organizadores que agotan entradas, y cada guía nueva en cuanto se publica.

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