Get every act booked and advanced, every shift filled, every pass issued, every stage on time and every crowd kept safe, from the same dashboard you sell tickets from. Fai, your AI assistant, drafts the admin for you to approve, and Vault and Ticket Fairy Capital help you pay suppliers and fund the next show.
From 50-person workshops to festivals of 100,000 and more
When you book an act, their advance, set time, pass and settlement all start from that booking. Your crew rota and trader list work the same way, so you can issue passes and send messages straight from them.
Each person on your team knows what needs doing each day. Fai drafts the follow-ups, and each new edition starts from the setup of your last one.
Advance each act within its allowances, catch running-order clashes early and publish a line-up fans can add to their calendar.
Fill hotel blocks night by night, sell rooms to ticket buyers at checkout and plan each pickup with a driver and a vehicle.
Get deals signed, match agents' paperwork to your offers, pay suppliers on time and settle each show from its ticket sales.
See the all-in cost of each act, work from one budget your whole team shares, and compare costs and sales pace across your events.
Know which dates are free, make offers backed by past fees and settle each show across all your rooms and stages.
Get the right mix of traders, with their paperwork and payments in before load-in. Place each pitch on your map and invoice your share of sales.
Exhibitors collect leads at their booth, approve the follow-ups Fai drafts and see their results. Sponsors see what you delivered for them.
Fill shifts with offers to the people who fit, keep one record of your crew across events, and recruit, look after and reward your volunteers.
Plan meal times from your shifts, count and charge each meal, and check certificates and inductions before anyone works.
Give everyone who works your event the right pass, handed out at your desk and checked at your staff gates.
Check attendees in and print their badges at your desk or a self-service kiosk, with volunteers working the desk from a link.
Brief each team, deal with incidents fast and tell the right people, with Now and next for each stage.
Get your site ready before the gates open. Map your site, work out hire lists from riders, book deliveries into arrival times and hand kit out and back by scan.
Fai takes on admin across your event, reads the paperwork that comes in and suggests your next job each hour. Your terminal or your own AI assistant can use the same tools.
One live control log for your whole site, the pass holders in each zone, official weather warnings for your venue, and medical care, barriers and permits on track.
Stage plots, input lists and changeovers from each act's rider, and generators kept fuelled. Effects and rigging signed off before doors, your teams online and your sets streamed to fans.
Get service rounds done on time and runners and carts where you need them. Plan your campsite, check campers in and share a sustainability report.
Balance your box office each night and check ages once. Give VIP guests a host, keep merch stocked, guide fans through their day and take cashless payments on wristbands.
Everyone on your team knows what needs them today. Each person starts the day on their own Today page, with the countdown to doors, their tasks and what changed since they last looked. Search finds any performer, stage, day, task or document from any page.
Keep every stage on time and your safety lead told the moment something serious happens. Call each stage from a live run of show, share day sheets by link, let anyone on your team report an incident from their phone and message the people who need to know.
Fai chat comes free in your dashboard. Ask it to build and change events and check live sales, with your approval before anything sensitive changes. In the Event Operating System, Fai also reads your event email, picks out actions and deadlines from contracts and documents, and turns your meetings into follow-ups.
Hold money in several currencies, give your team expense cards and review every bank transfer before it goes. You and your finance team see the balance, card spending and transfers for your whole brand.
Apply for Ticket Fairy Capital to pay artist deposits, venue costs, production and marketing before your ticket money comes in.
Organisers have sold more than $300M in tickets with Ticket Fairy across 10+ countries. Give buyers a checkout in your branding, a reason to bring their friends and the option to pay in instalments, then see which campaigns sold your tickets and scan everyone in quickly.
Every buyer gets a personal link and earns cash back when their friends buy through it. Events sell 20% more tickets on average with Ticket Fairy referrals, and sell them sooner.
Make as many branded ticket pages for one event as you need, for a genre, a sponsor or an artist, and send each ad audience to the page made for them. Conversion rates rise by up to 40%.
Fans who can no longer go resell their tickets at face value on your official resale page. People on your waiting list get the first chance to buy, and you keep every buyer's details.
Upload the wristband artwork for each ticket type. When door staff scan a ticket, they see which wristband to hand over, so guests get in up to 3x faster.
Take pre-registrations, track each promoter's sales, unlock presales with a follow or share, win back buyers who left checkout and run promo codes, with Klaviyo, HubSpot and Iterable connected.
See your sales, who your buyers are, how many visitors bought and what each campaign returned, across all your events, and bring your fans back for the next one.
Sell payment plans, dynamic pricing, group tickets, timed entry, reserved seats, add-ons, tables, VIP upgrades, multi-day passes and auction tickets.
Sell in the US, UK, Canada, Mexico, Australia, New Zealand, Indonesia, India and the EU, with local payment gateways and methods such as OXXO cash payments in Mexico.
Trusted by event organisers worldwide
I used to look at ticketing platforms as a commodity, until I found Ticket Fairy. Finally there was a platform that didn't just get the job done, but helped me get the job done better. By which I mean, helped me sell more tickets.
Their integrated customer referral system is magic, direct backend integration with Meta APIs, and our ability to customize our ticketing pages with rich content like videos, GIFs, background skins, and more helped increase our conversions significantly.
A sophisticated and powerful ticket and marketing system that remains incredibly intuitive and easy to use.
Chalfest has used Ticket Fairy since we began in 2017.
We have remained a loyal customer of theirs for a number of reasons. They are quick to respond and always willing to help.
The functionality of the system is really great too and we have certainly benefited from recent upgrades and features.
Towerhouse Global has had extraordinary success with Ticket Fairy over the past three years, supporting everything from complex corporate registration to large-scale entertainment ticketing.
Their platform is incredibly powerful and adaptable, and their team consistently goes above and beyond to support and guide us.
It's a true partnership, and one we value highly.
Sell more tickets, spend less time on admin and apply for funding based on your ticket sales, so more of your time and money goes into the line-up, the production and your audience.
Your reporting, box office and scripts can use Ticket Fairy APIs to read and change events.
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The Event Operating System is the part of Ticket Fairy your team uses to plan and run the event: planning, artists and advancing, travel and hotels, contracts and payments, budgets and costs, traders, exhibitors and sponsors, crew and volunteers, crew meals and safety, accreditation, registration and badges, show day, site and logistics, your venue calendar, event control and safety, production and technical, site services and sustainability, and front of house. Fai can help with all of it.
Book a demo, and we help your team set up your first event on the Event Operating System.
Yes. The Event Operating System works on your Ticket Fairy events, so your ticket sales, guest tickets, check-in and buyer emails are already connected. Settlements use your ticket sales, and your door team scans passes in the same ticket app they use for tickets.
Yes. Fai chat comes free in your dashboard: ask it to build and change events, check live sales and make most of the changes you could make yourself. In the Event Operating System, Fai also reads your event email, picks out actions and deadlines from documents and turns your meetings into follow-ups.
No. Changes need your confirmation, and anything that reaches other people, such as an email, a text or a contract, waits for your approval. Fai can only do what the person asking can do.
If your event business is eligible, you can apply for up to $3M in the United States, up to €3M in Europe and up to £5M in the United Kingdom. A funding partner reviews your ticket sales history, event track record and projected sales, decides whether to approve your application and sets the terms.
No. The Ticket Fairy, Inc. is a technology platform and is not a bank. Vault banking services are provided through regulated banking partners, and Ticket Fairy Capital financing is provided by third-party private credit partners, who make every funding decision.
Ticket Fairy in full: ticketing platform for event organisers, with the features, pricing and support behind this page.
Book a live demo, and we will set up your first event on the Event Operating System with your team.
Sign up without a credit card and build a test event before you commit. Go on sale in minutes when you are ready.
Ask Fai, our AI assistant, about Ticket Fairy’s features, pricing and how it could work for your event.
No credit card required
See the referral model that drives 20% more ticket sales on average, learn which campaigns sell tickets, answer buyers faster and keep queues moving.
The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy Capital financing is provided by third-party private credit partners. The Ticket Fairy, Inc. does not make credit decisions, and all funding terms, approvals and conditions are determined by those lending partners.