The AI-powered event operating system

Run a Bigger Event Business Without Building a Bigger Back Office

Fai copilot chat is included free to build and configure events, analyse live sales and perform most dashboard actions. Add paid AI event management, Vault and Ticket Fairy Capital as your event business grows. Sell more tickets, cut admin and keep your team in control.

  • Plan, staff and run every show with Ticket Fairy
  • Fai drafts the admin and you approve it
  • Bank and fund your events with Ticket Fairy

Trusted by event organisers worldwide

Mayan Warrior Forbidden Forest Papaya Playa Project, Tulum Grupo RosaNegra, Mexico LOCUS Monstercat, Canada Pines Party Looloo Studio, CDMX Mandala Club, Singapore Soundtuary, Miami Sun and Bass, Sardinia The Kazbah Rakastella, Miami
$300m
Revenue Processed

From 50-person workshops to festivals of 100,000 and more

Built for Nightclubs Festivals & Concerts DJ shows Conferences & Summits Food & Drink Events Comedy & Theatre Corporate & B2B Events Beach clubs Sports & Esports Attractions & Tours Nonprofits & Fundraisers

Enter the Details Once and Use Them Across Your Event

The act you book is the act you advance, schedule, give a pass to and settle. The people on your rota and trader list are the people on your pass list and your message lists.

  • Passes from your listsBring the people on your rota, advances and trader list into your pass list, day sheets and messages.
  • Fai across your eventFai drafts the run of show, follows up on advances, suggests shifts and checks your site map. You approve what goes out.
  • Connected to your ticketingSettlements use your ticket sales, and your door team scans passes in the ticket app they already use.

Plan, Staff and Run Your Event With Ticket Fairy

Give Every Teammate a Daily Plan and Let Fai Draft the Admin

Each person on your team opens the event on a Today page with the countdown, their own tasks and what changed since they last looked. Search finds any performer, stage, day, task or document from any page.

  • Today page with your own tasks and approvals
  • Suggestions of emails and tasks Fai has drafted for you
  • Search across the whole event with Ctrl+K or Cmd+K
Ticket Fairy Today page with the countdown, your work and the state of each section

Run Every Stage on Time and Respond Fast When Something Happens

Call each stage from a live run of show, share day sheets by link, let anyone on your team report an incident from their phone and message the people who need to know.

  • Run of show drafted by Fai and called live by your show callers
  • Incident reports that alert your safety lead to serious incidents
  • Messages to a department, a day's rota or every trader
Ticket Fairy show day page with now and next for each stage

Save 1,000+ Hours of Event Admin With Paid AI Event Management

Fai copilot chat is included free. Use it to build and configure events, analyse live data and perform most dashboard actions with approval before sensitive changes. Paid AI event management reads your event email, pulls actions and deadlines from documents and turns meetings into follow-ups.

  • Event inbox: read a summary of each thread and turn any email into a task
  • Contracts and riders: Fai reads them for fees, key dates, equipment and anything to check
  • Meeting notetaker: send Fai to your Zoom, Meet and Teams calls for the summary and follow-ups
  • Hourly checks: Fai suggests your next job with a draft ready to approve

What Fai can do across your event

Move Event Money Across Borders With Vault

Hold supported currencies, issue expense cards and make reviewed bank transfers from the same brand workspace. Vault gives organisers and finance teams a clear view of balances, card activity and transfers when the business works across borders.

  • Multi-currency accounts: hold, send and receive money in several currencies
  • Corporate expense cards: give the people buying travel, production and catering their own card
  • Transfers and payouts: review each bank transfer before you send it
  • Balances and activity: see each currency's balance with your cards, recipients and invoices

Fund the Event Before Every Ticket Has Sold

Apply for Ticket Fairy Capital to cover artist deposits, venue costs, production and marketing before all your ticket revenue arrives. Funding partners review each application using your ticket sales history, and they make every approval decision and set the terms.

  • Up to$3MUnited States
  • Up to€3MEurope
  • Up to£5MUnited Kingdom
  • Artist deposits and bookings: funding towards guarantees, deposits and booking fees
  • Venue and production: funding towards venue holds, staging, lighting and sound
  • Marketing and campaigns: funding towards paid media, creative work and promoter campaigns

Sell More Tickets and Run the Event With Less Waste

Ticket Fairy has processed more than $300M in ticket sales across 10+ countries. Use branded checkout, buyer referrals, payment plans, campaign sales reporting, attendee support and entry tools to turn demand into revenue and keep the event moving.

  • Referral-Powered Ticketing

    Every buyer is incentivised to bring friends with cash-back rewards. Ticket Fairy referrals drive 20% more ticket sales on average, helping demand spread sooner and bringing revenue forward.

  • Custom Landing Pages

    Create unlimited branded ticket pages per event for genres, sponsors or artists. Send each ad audience to a personalised page and boost conversion rates by up to 40%.

  • Face-Value Resale

    An official secondary marketplace where tickets can only be resold at face value. Waiting list members get priority access, fans always pay a fair price, and you keep the data.

  • Smart Check-In and Wristbanding

    Upload wristband artwork mapped to ticket types. When a QR code is scanned, staff see exactly which wristband to hand out, processing attendees up to 3x faster.

  • Marketing and Growth Suite

    Pre-registration, promoter tracking links, social gating, abandoned cart recovery, promo codes, and integrations with Klaviyo, HubSpot and Iterable, all built in.

  • Analytics and CRM

    Sales tracking, customer demographics, conversion metrics and ROI measurement. Understand your audience across events and build long-term fan relationships.

  • Flexible Ticketing Options

    Payment plans, dynamic pricing, group sales, timed entry, reserved seating, add-ons, tables, VIP upgrades, multi-day passes and auction tickets, for every event type.

  • Global Infrastructure

    Operational in the US, UK, Canada, Mexico, Australia, New Zealand, Indonesia, India and the EU. Five payment gateways including OXXO cash payments in Mexico, with local compliance built in.

Trusted by event organisers worldwide

What our customers say

Help Independent Event Teams Compete and Grow

Ticket Fairy helps organisers and their teams sell more tickets, cut repetitive admin and apply for funding based on ticket sales history. That means more time and money can go into the line-up, production, marketing and attendee experience.

  • “Live events have always been run on spreadsheets, WhatsApp threads and gut instinct… We’ve built an AI workforce that understands the events industry from the ground up.”
    Ritesh Patel, Co-CEO, Ticket Fairy · EDMTunes
  • “Now a two person team is able to do the same as a 20 person team, which is very relevant to the grassroots. We want to give really good, unique event producers and venues a way to do the same as the big guys.”
    Ritesh Patel, Co-CEO, Ticket Fairy · Pollstar
  • “The biggest limitation for independent promoters has never been creativity - but access to capital and infrastructure. Ticket Fairy 3.0 closes that gap.”
    Jigar Patel, Co-CEO, Ticket Fairy · EDMTunes
  • “There’s probably not that many companies that can provide a festival with £5 million in funding today… We see ourselves as the STACK for everyone that isn’t Live Nation.”
    Ritesh Patel, Co-CEO, Ticket Fairy · Pollstar
  • “I used to look at ticketing platforms as a commodity, until I found Ticket Fairy. Their integrated customer referral system is magic. With Ticket Fairy, the vibe we are pushing, the experience we are selling, is maintained throughout. A sophisticated and powerful ticket and marketing system that remains incredibly intuitive and easy to use.”
    Jorge Perdomo, Creator, The Fluffy Cloud
    • 19.57:1Referral ROI
    • $25,778From $1,368 in rebates
    • 31%Buyers shared
  • $300M+ in Ticket SalesSold through the platform across the US, Canada, Mexico, Australia, New Zealand, Singapore, Indonesia, India and Europe.
  • 20% More Ticket SalesThe refer-your-friends-and-get-your-money-back model drives 20% more ticket sales on average.

Questions About Event OS

Event OS questions

Event OS is the part of Ticket Fairy you use to plan and run your event: planning, artists and advancing, contracts and payments, crew and volunteers, accreditation, show day, site and logistics, and your venue calendar. Fai can help with each of them.

Book a demo. We switch Event OS on for your events and help your team set up the first one.

Yes. Event OS works on your Ticket Fairy events, so your ticket sales, guest tickets, check-in and buyer emails are already connected. Settlements use your ticket sales, and your door team scans passes in the same ticket app they use for tickets.

Fai copilot chat is included free to build and configure events, analyse live sales and perform most dashboard actions. Paid AI event management reads your event email, pulls actions and deadlines from documents and turns meetings into follow-ups.

No. Changes need your confirmation, and anything that reaches other people, such as an email, a text or a contract, waits for your approval. Fai can only do what the person asking can do.

Eligible event businesses can apply, for up to $3M in the United States, up to €3M in Europe and up to £5M in the United Kingdom. Funding partners review your ticket sales history and details about your event business, and they decide on approval and set the terms.

No. The Ticket Fairy, Inc. is a technology platform and is not a bank. Vault banking services are provided through regulated banking partners, and Ticket Fairy Capital financing is provided by third-party private credit partners, who make every funding decision.

Ready to Build a Stronger Event Business?

Book a live demo and we will switch Event OS on for your events and set up the first one with your team.

Start Selling Tickets Online

Sign up without a credit card and build a test event before you commit. Go on sale in minutes when you are ready.

No monthly subscription required for ticketing
Start selling tickets immediately
Ticketing tools included in the service fee
Get Started for Free Talk to Fai Now

Ask Fai, our AI assistant, about Ticket Fairy’s features, pricing and how it could work for your event.

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Book a demo call

See the referral model that drives 20% more ticket sales on average, learn which campaigns sell tickets, answer buyers faster and keep queues moving.

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The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy Capital financing is provided by third-party private credit partners. The Ticket Fairy, Inc. does not make credit decisions, and all funding terms, approvals and conditions are determined by those lending partners.