Box office staff sell to walk-ups and balance the tills each night. VIP hosts hear when their guests arrive, and fans pay at the bar with their wristband.
Your box office team sells walk-up tickets, hands over will-call and reprints tickets. Start each till with its cash float. At the end of the night, the reconciliation shows what each till took and whether the cash matches.
Door staff see each guest's age status when they scan the ticket, and mark the wristband or pass as ID checked. Your bar team logs each refusal, so you have a record of every one.
Set up your VIP areas and tables and give each guest a host. The host gets an alert the moment their guest arrives. Each ticket type lists what it includes, so your hosts know exactly what each guest gets.
See the stock on each merch stand and bring in your sales from your point-of-sale system. You see each artist's share of their merch sales in their settlement.
Fans see your timetable and site map, build their own schedule and report lost property on your event page, and you email ticket holders when set times change.
Link each wristband to its ticket, and fans top up at checkout and on your event page. After the event, fans get their unspent credit refunded. Your settlement shows what fans paid at each bar and trader.
Buyers ask for what they need at checkout, such as a companion ticket, a place on the viewing platform or sessions with a BSL interpreter. Your access desk works from a link, and your public map shows an access layer. Your accessibility team sees each request in their report.
See how your team does each job in the dashboard, set it up step by step and get answers to your questions.
Sell to walk-ups and balance each till, check ages once at the door, take access requests at checkout and let Fai match lost items to their owners.
Sell tables with deposits and give each VIP guest a host who knows when they arrive. See merch stock by stand and put each artist's merch share in their settlement.
Link cashless RFID wristbands to tickets, let fans top up before the day and refund unused credit, and see takings by bar and trader in your settlement. Your timetable, site map and lost-property form sit on your event page.
Sell walk-up tickets, hand over will-call and reprint tickets at your box office.
Start each till with a cash float and balance it at the end of the night.
See each guest's age status on the scan and mark the wristband or pass as ID checked.
Your bar team logs each refusal, so you have a record.
Set up VIP areas and tables, with what each ticket type includes.
Give each VIP guest a host, who gets an alert when their guest arrives.
See stock by stand, import sales from your point-of-sale system and split artist merch in the settlement.
Give fans the timetable, map, their own schedule and a lost-property form on your event page.
Link wristbands to tickets, take top-ups, refund unused credit and see takings by bar and trader.
Take access requests at checkout and see each one in a report for your accessibility team.
Run your access desk from a link and show an access layer on your public map.
Log found items, take lost-item reports and hand items back to their owners.
Check attendees in and print their badges at your desk or a self-service kiosk.
By card, with a card reader or Tap to Pay on their phone, or in cash from the till's float. Card payments depend on what your payment processing account allows.
Door staff mark the wristband or pass as ID checked when they check it, so your bar team can see the check was done.
Ticket Fairy connects a cashless and RFID partner for you, and top-ups and payments run through them. Book a demo to talk through your bars and traders.
Fans get their unspent credit refunded after the event.
On your event page. Fans see the timetable, the map and their own schedule there.
The access support your event offers, such as a companion ticket, a place on the viewing platform or sessions with a BSL interpreter. Your accessibility team sees each request in their report.
Ticket Fairy in full: event ticketing and registration platform, with the features, pricing and support behind this page.
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The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy Capital financing is provided by third-party private credit partners. The Ticket Fairy, Inc. does not make credit decisions, and all funding terms, approvals and conditions are determined by those lending partners.