1. Event OS
  2. Planning

Give Every Teammate a Daily Plan and Let Fai Draft the Admin

Each person on your team opens the event on a Today page with the countdown, their own tasks and what changed since they last looked. Fai drafts emails, tasks and updates, and your team approves each one.

  • Everyone sees their own work each day
  • Fai drafts emails and tasks for you
  • Find any act, stage or day in seconds
Ticket Fairy Event OS: Planning

See Your Own Work and What Changed Every Morning

Your Today page shows the countdown to doors, the tasks and approvals assigned to you, what your team changed since your last visit and how each part of the event is going.

  • Today page: your tasks, your approvals and the latest changes from your team
  • Sections for your kind of event: tell Fai what kind of event it is and Fai adds the sections you need, or copies them from your last event
Ticket Fairy Event OS: See Your Own Work and What Changed Every Morning

Approve, Edit or Snooze the Admin Fai Drafts for You

Fai drafts emails, tasks and updates from what is happening on your event. You approve each draft, change it, snooze it with Not now or turn it down.

  • Suggestions: approve, edit, snooze or turn down each draft
  • Choose what Fai does: turn Fai's drafting on or off for each event
  • Hours Fai saved: see how much time Fai has saved your team on this event
Ticket Fairy Event OS: Approve, Edit or Snooze the Admin Fai Drafts for You

Find Any Performer, Stage or Day in Seconds

Press Ctrl+K or Cmd+K on any page and search your performers, stages, days, tasks, documents and sections. Each performer, stage and day has its own page with set times, the advance, travel, hotel, crew, tasks and dressing rooms.

  • Search: across the whole event, from any page
  • Performer, stage and day pages: everything about one act, stage or show day together
Ticket Fairy Event OS: Find Any Performer, Stage or Day in Seconds

Tasks, Documents, Email and Calls for Your Event

  • Tasks

    See your tasks as a list, calendar, board or timeline, with owners, subtasks and the tasks each one waits on. Fai suggests tasks to add.

  • Team workload

    Enter how long each task takes, see each person's hours per day across tasks and shifts, and move a task to whoever has time.

  • Documents

    Keep the event's documents together. Fai reads each one for key dates, fees and anything that needs checking.

  • Event inbox

    Read every email thread about your event with a summary from Fai, and turn any email into a task.

  • Meeting notetaker

    Send Fai's notetaker to your Zoom, Meet or Teams calls and get the summary and follow-ups on the event.

  • Artist notes and riders

    Keep team notes and a rider checklist for each artist, and add event days as your plan grows.

  • Lists on a schedule

    Email the rota, run of show, advancing status, rooming list or pickups to your team every day or every week.

  • People lists

    Download any list of people on your event as a spreadsheet.

Questions About Planning

Planning questions

No. Fai drafts emails, tasks and updates into your suggestions, and someone on your team approves, edits or turns down each one before anything is sent. You can also turn off Fai's drafting for an event.

When you reply, your own email app opens, so the reply comes from your own address. Our support team connects your event mailbox for you.

Each scheduled file holds up to 5,000 rows. You can set up to 20 schedules with up to 10 people on each, and each person gets a sign-in link to the file rather than an attachment. The file stays available for 7 days.

Ready to Build a Stronger Event Business?

Book a live demo and we will switch Event OS on for your events and set up the first one with your team.

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The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy Capital financing is provided by third-party private credit partners. The Ticket Fairy, Inc. does not make credit decisions, and all funding terms, approvals and conditions are determined by those lending partners.