1. Event OS
  2. Show day

Run Every Stage on Time and Respond Fast When Something Happens

Call each stage from a live run of show, give each team its own day sheet, let anyone on your team report an incident from their phone and message the people who need to know.

  • Now and next for every stage
  • Your safety lead alerted at once
  • Messages to exactly the right people
Ticket Fairy Event OS: Show day

Call Every Stage From a Live Run of Show

Fai drafts a minute-by-minute run of show from your schedule and flags gaps and clashes. You lock it and name who calls each stage. On the day, your show callers see now and next against the event clock, call each cue and catch up a stage that is running late.

  • Run of show: drafted by Fai and locked by you
  • Show callers: a named caller for each stage
  • Show day live: now and next, cues and late stages
Ticket Fairy Event OS: Call Every Stage From a Live Run of Show

Report Incidents From Any Phone and Alert Your Safety Lead

Anyone on your team reports what happened, where and how serious it is, and picks the place on your site map. Your safety lead hears about serious incidents at once, and only your safety team can read sensitive details.

  • Incident reports: what happened, where and how serious
  • Safety lead alerts: for serious incidents
  • Risk register: drafted by Fai, with an owner and a review date for each risk
Ticket Fairy Event OS: Report Incidents From Any Phone and Alert Your Safety Lead

Message Any Team, Shift or Group Working on Your Event

Email or text a department, one day's rota, your volunteers, performers' teams, traders, press or sponsors. Start from a show-day template or a draft from Fai, see exactly who will get it, send it now or schedule it, and see who opened it.

  • Who gets it: see every person before you send
  • Scheduled messages: send now or at a time you choose
  • Delivery: who was sent the message and who opened it
Ticket Fairy Event OS: Message Any Team, Shift or Group Working on Your Event

Run of Show, Day Sheets, Incidents, Risks, Lost Property and Messages

  • Run of show

    Plan each stage and day minute by minute. Fai drafts it and you lock it.

  • Day sheets

    Give each department, performer or stage its own day sheet, printed or shared by link with no account.

  • Show day live

    See now and next, cues, late stages and open incidents together.

  • Incidents

    Report what happened and where, and alert your safety lead to serious incidents.

  • Risk register

    Start from Fai's draft and give each risk an owner, a review date and a status.

  • Lost property

    Log found items with a photo, take lost-item reports from a public page and hand items back to their owners. Fai suggests likely matches.

  • Messages

    Email or text any team, with templates, a preview of who gets it, scheduling and delivery.

Questions About Show Day

Show day questions

Yes, once text messages are set up for your event. Each message reaches up to 2,000 people, and you see exactly who will get it before you send.

Only your safety team can read sensitive details, and each time someone opens a full report, Ticket Fairy logs who opened it.

No. Share a day sheet by link and each person opens it on their phone, or print it.

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The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy Capital financing is provided by third-party private credit partners. The Ticket Fairy, Inc. does not make credit decisions, and all funding terms, approvals and conditions are determined by those lending partners.