--- title: "Run of Show Software With Live Show Calling and Day Sheets" description: "Build a cue-by-cue run of show from Fai's draft, call every stage live from a phone, see how late each stage runs and give every team its own day sheet." canonical: "https://www.ticketfairy.com/event-operating-system/show-day/run-of-show-and-show-calling" --- # Run of Show Software With Live Show Calling and Day Sheets 1. [Event Operating System](https://www.ticketfairy.com/event-operating-system) 2. [Show day](https://www.ticketfairy.com/event-operating-system/show-day) 3. Run of show # Plan Every Cue, Call the Show Live and Keep Every Team on the Same Time Turning set times into a running order fills the week before every show, and on the day a stage that drifts late is hard to see until curfew is at risk. With Ticket Fairy, Fai drafts each day's run of show from your schedule, stages and advancing, the checks flag anything that clashes or runs late, and you lock the plan and name who calls each stage. On the day, your show callers call every cue from a phone at the side of the stage, everyone sees how late each stage is really running, and one step catches a late stage up. Every department, act and stage gets its own day sheet by link, backstage TVs show now and next, and every cue sits in your team's own calendar, all following the same run of show as it changes. [Book a Live Demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) - Each day drafted, checked and locked before the show - Real running times on every stage, called from a phone - A day sheet for every team, act and stage that stays current ![Ticket Fairy run of show for a festival Saturday on two stages, with cues that need a check, a locked stage, departments and show callers](https://www.ticketfairy.com/embeds/posters/marketing-event-show-day--run-of-show.png) ## Start Each Day From Fai's Draft Choose the days and the changeover you want between sets, and Fai builds doors, soundchecks, sets, changeovers and curfew from your schedule, stages, opening hours and advancing. Each drafted cue arrives with the departments that usually act on it. Keep what you want and leave the rest, and the saved cues show Drafted by Fai so your team can tell them apart. Days you have locked and sets that already have a cue are left alone. Plan the days around the show from the same timeline. Add a build day before and a break day after, each starting with the usual cues of load-in, rig and sound check, or de-rig and load-out. Trader load-in times appear on the run of show for their day too, so site, production and stage teams all plan from one running order. A conference works the same way. It starts with departments such as Audio-visual, Speaker liaison and Registration and front of house, and keynotes, Q and A sessions and walk-in music are kinds of cue. Add any cue with a start time, what happens and the stage, and Fai works out its kind from the name you enter, from doors to a pyro moment. A cue in the early hours after a late show stays on the show day it belongs to. - **Draft with Fai**: doors to curfew from your schedule and advancing - **Departments on each cue**: the teams who usually act on it - **Build and break days**: load-in, rig, de-rig and load-out - **After midnight**: late cues kept on the right show day - [Plan your run of show and who calls it](https://www.ticketfairy.com/guides/plan-your-run-of-show-and-who-calls-it) ![Ticket Fairy dialog with Fai's draft run of show for a festival Sunday, listing doors, a soundcheck, sets, a changeover and curfew with a tick box each](https://www.ticketfairy.com/embeds/posters/marketing-event-show-day--draft-with-fai.png) ## Catch Clashes and Late Finishes Before Show Day A cue that needs a check is outlined with the reason in plain words: it clashes with another cue on the same stage, no department owns it, it runs past curfew for the stage or the whole site, or the performer's advance is not signed off yet. A red badge beside the day and stage counts what is left, and Fai lists clashes and gaps under Needs your decision on the event's Today page. The running-order checks read the whole day every time it changes. They find an act landing after their soundcheck, a changeover shorter than the stage needs, a rider the stage cannot meet, and a set past curfew, each marked by how serious it is. Many come with a fix Fai has already tried against the rest of the day: you see every cue it moves and the new times before you apply it, and you can undo it straight after. Set each stage's shortest changeover and opening hours once, and how long an act needs between two appearances, and the checks hold every later change to them. Fai can also draft each act's and each department's call times for you to approve, and drafts them again when a cue moves. - **Cues that need a check**: each with the reason in plain words - **Fixes from Fai**: every moved cue shown before you apply it - **Timing rules**: changeovers and opening hours for each stage - **Call times**: drafted for each act and department, sent when you approve - [Check your running order for clashes before show day](https://www.ticketfairy.com/guides/check-your-running-order-for-clashes-before-show-day) ![Ticket Fairy running-order checks for a festival Saturday, with a late arrival before soundcheck, a short changeover with two fixes and a rider the stage cannot meet](https://www.ticketfairy.com/embeds/posters/marketing-event-running-order--checks.png) ## Move a Cue and the Rest of the Stage Follows Move a cue earlier or later by the minutes you choose, and choose whether every later cue on that stage moves by the same amount. Cues already done or skipped stay where they are, so a late change never rewrites what has happened, and every day sheet, backstage TV and calendar follows the new times. Your whole production team can work on the run of show at once. If a teammate changes the same cue at the same moment, the second save does not overwrite the first: the run of show shows you their version so you can check it and try again. A removed cue comes off every day sheet and keeps its history. - **Move cue**: earlier or later, with quick buttons - **Move the cues after it**: the rest of the stage's day in one step - **Safe for teams**: no teammate's change is overwritten ![Ticket Fairy Move cue dialog with quick buttons, the minutes to move, the new start time and a tick box to move the later cues too](https://www.ticketfairy.com/embeds/posters/marketing-event-show-day--move-cue.png) ## Lock the Plan and Name Who Calls Each Stage Lock a stage's day when the plan is final, and nobody can add, change, move or remove its cues until someone unlocks it, while calling cues on show day still works. Lock the whole site to freeze every stage for that day. Name a show caller for each stage, or one for every stage, and they can call cues and lock or unlock their stage and nothing else. This is how a festival hands the day from the production office to the stage managers. The plan is fixed, each stage manager has exactly the access their stage needs, and the owners, admins and producers on the event can still call any stage when a caller is off on a break. A show caller can also ask Fai to call a cue in their own words, such as "the headliner is live", and Fai waits for their yes. - **Lock this day**: one stage or the whole site - **Show callers**: a named caller for each stage - **Just enough access**: callers call cues and lock their stage only ![Ticket Fairy Add a show caller dialog with a team member and the stage they call](https://www.ticketfairy.com/embeds/posters/marketing-event-show-day--add-show-caller.png) ## Call Every Cue From the Side of the Stage Now and next shows each stage's cue on now, the one next with a countdown and the rest later, against the event's own clock, so everyone reads the same time wherever their phone is set. Your show caller marks each cue standby, live or done with big buttons built for a phone in one hand, or skips one that is not happening. Going live and done records when the cue really started and finished. A wrong tap is undone one step at a time, and both calls stay in the cue's history. If two people call the same cue at once, the first call counts and the second is shown where the cue is now. The page remembers each person's stage, leads the list of sections on a phone during the event, and keeps the last version it loaded if the signal drops, then catches up. Arrivals due today and open incidents sit on the same page, so the show caller knows who is still on the road and what else is happening around the stage. Report an incident from the top of Now and next without losing your place in the show. - **Event clock**: one time for the whole team - **Standby, live and done**: big buttons for the side of the stage - **Undo**: one step back, with the history kept - **Arrivals and incidents**: who is due on site and what is still open - [Call your show live on show day](https://www.ticketfairy.com/guides/call-your-show-live-on-show-day) ![Ticket Fairy Show day for a festival at 19:12, with what is on now and next on each stage, big buttons to call each cue, arrivals and open incidents](https://www.ticketfairy.com/embeds/posters/marketing-event-show-day--show-day.png) ## Know How Late Each Stage Is Running and Catch It Up Once a stage has a called time, it says how late or early it is running, and every cue still to come shows when it is now expected. If the stage will finish after it closes at this pace, a warning says by how much. When a stage is behind, one button moves the rest of today by exactly how late it is really running, and cues already done stay as they are. When a cue was called late or not at all, fix when it started or finished and enter the reason. The running time corrects itself, and the earlier time stays in the cue's history with who changed it, so your record of the day stays honest. The planned times only change when someone moves the rest of the day; until then, Now and next and the day sheets show the delay beside the plan. After the show, How the day ran shows for each stage how many cues were timed, how many started late, the average and the latest start. That is the conversation with your stage managers and your curfew officer, backed by the times your team called. - **Running late or early**: from the times you really called - **Expected times and curfew warning**: for every cue still to come - **Move the rest of today**: by the lateness you recorded - **How the day ran**: timed cues, late starts and the latest start ![Ticket Fairy Now and next for a festival at 19:12, with the Main Stage running 10 minutes late, when each set really started and when the next is expected, and a curfew warning](https://www.ticketfairy.com/embeds/posters/marketing-event-running-order--running-late.png) ## Give Every Team, Act and Stage Its Own Day Sheet Your event starts with the departments an event of its type usually has, such as Stage management, Sound and Security and safety at a festival. A department's day sheet lists the cues it owns, its people, pickups and arrivals, key contacts, radio channels and its rota shifts with any places still to fill. A performer's sheet adds their set, hotel, advancing and their whole stay with what changed since they last looked, and a stage's sheet lists its performers and tech contacts. Share a sheet by link and anyone with it reads it on their phone without signing in, always showing the latest run of show and how late each stage is running. Phone numbers and hotel addresses stay off a shared sheet unless you include them. One step emails every department lead their own sheet for the day, each link shows how many times it was opened, and you can turn a link off at any time. Print any sheet for the clipboard at the gate. Add the crew, volunteers, collaborators and anyone else to each department, and choose who leads it: the lead receives the sheet and their phone number shows on it. A performer's day sheet can also go in their document pack, beside the site rules, their contract and their rider. - **Department sheets**: cues, people, arrivals, contacts and shifts - **Performer sheets**: set, hotel, advancing and whole stay - **Share link**: no sign-in, always the latest version - **Send to department leads**: every lead their own sheet in one step - [Share day sheets with your event's on-site teams](https://www.ticketfairy.com/guides/share-day-sheets-with-your-on-site-teams) ![Ticket Fairy day sheet for a festival's security team on Saturday, with its cues, arrivals, team and key contacts, and the links shared so far](https://www.ticketfairy.com/embeds/posters/marketing-event-show-day--day-sheets.png) ## Put Now and Next on Backstage TVs and in Every Calendar Make a private link for a TV at the side of a stage or in the green room, choose one stage or every stage, and open it in the TV's browser by link or QR code with no sign-in. The TV shows the act on now with the minutes left, the act next with its start time, the changeover between them and whether the stage is on time or late, following the run of show as it changes. The TV shows act names, stages and times, never notes, phone numbers or your team's names, so it can hang where artists, guests and runners pass. Each TV link says when it was last shown, so you know every TV is working, and you can stop a link at any time. Give your production team a calendar link for every stage or one, and each person adds it to Google Calendar, Apple Calendar, Outlook or any calendar app that takes a web address. Load-ins, soundchecks and set times sit beside everything else they have on, and a moved cue moves in their calendar too. - **Backstage TVs**: now, next and lateness, with no sign-in - **Open by QR code**: on any TV with a web browser - **Calendar link**: Google, Apple, Outlook or any calendar app - [Show now and next on screens backstage and at the side of the stage](https://www.ticketfairy.com/guides/show-now-and-next-on-backstage-screens) - [Add your run of show to your team's calendars](https://www.ticketfairy.com/guides/add-your-run-of-show-to-your-teams-calendars) ![Ticket Fairy backstage TV page with the act on now and next on the Main Stage and The Tent, minutes left and how late each stage runs](https://www.ticketfairy.com/embeds/posters/marketing-event-small-items--backstage-screen.png) ## How Event Teams Run Their Show Day - ### A Three-Stage Weekend Festival Fai drafts Saturday and Sunday from the schedule, the checks flag a headliner landing after their soundcheck, and the production manager applies the fix before locking both days. Each stage manager is named show caller for their stage and calls the day from their phone. - ### A Stage Running Late Before Curfew The second stage runs 15 minutes behind by teatime and the curfew warning appears. The stage manager moves the rest of today by the lateness recorded, and the green room TV, the security team's day sheet and the crew's calendars all show the new times. - ### A Two-Day Business Conference Keynotes, panels and Q and A sessions are cues on each room, with Audio-visual and Speaker liaison owning them. Each speaker's day sheet goes in their document pack, and the registration team's lead receives their sheet by email the evening before. - ### A Theatre Run With a Fixed Show The run of show is locked for the whole site each night, with the deputy stage manager named show caller. How the day ran shows which cues started late across the week, and the company manager sets the next week's call times from it. - ### A Venue With Build and Break Days The venue adds a build day before an arena show and a break day after it, each starting with the usual load-in and load-out cues. The crew's calendars show every call from load-in to the last truck out. [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Get Started for Free](https://manage.ticketfairy.com/registration) ## See It in Your Dashboard - ![Ticket Fairy dialog to fix when a set started or finished, with the time and a reason](https://www.ticketfairy.com/embeds/posters/marketing-event-running-order--fix-the-time.png) Fix a time tapped late, with a reason, and the earlier time stays in the history. - ![Ticket Fairy Share this day sheet dialog with how long the link works and a tick box for phone numbers and hotel addresses](https://www.ticketfairy.com/embeds/posters/marketing-event-show-day--share-link.png) Share a day sheet by link, and choose whether phone numbers and hotels show. - ![Ticket Fairy calendar link page for the production team, with Add to Google Calendar, Add to Apple or Outlook calendar and the calendar address](https://www.ticketfairy.com/embeds/posters/marketing-event-small-items--calendar-link.png) Every cue in your team's own calendar app, moving when the running order does. ## Set It Up Step by Step - [Plan your run of show and who calls it](https://www.ticketfairy.com/guides/plan-your-run-of-show-and-who-calls-it) - [Check your running order for clashes before show day](https://www.ticketfairy.com/guides/check-your-running-order-for-clashes-before-show-day) - [Call your show live on show day](https://www.ticketfairy.com/guides/call-your-show-live-on-show-day) - [Share day sheets with your event's on-site teams](https://www.ticketfairy.com/guides/share-day-sheets-with-your-on-site-teams) - [Show now and next on screens backstage and at the side of the stage](https://www.ticketfairy.com/guides/show-now-and-next-on-backstage-screens) - [Add your run of show to your team's calendars](https://www.ticketfairy.com/guides/add-your-run-of-show-to-your-teams-calendars) ## Questions About Your Run of Show and Show Calling ### Run of show #### Who can build the run of show and call cues? The event's owners, admins and producers build it, from Run of show on the event's Operations page, and can call every stage on Now and next. Show callers call cues and lock or unlock their own stage. A show caller with another role on the event asks Fai to call a cue, and Fai waits for their yes. #### Can Fai build and change the run of show? Yes. Fai reads the run of show, drafts it from your schedule, adds, changes, moves or removes cues, locks or unlocks a day, names show callers, calls cues and moves the rest of a stage's day. She shows you each change and waits for your yes first, and nothing changes on a locked day. #### How many cues can a day hold? Up to 1,000 cues on each day of the event. Build and break days can be up to 14 days before or after the event. #### How often does Now and next update? Every 20 seconds, and it says when it last did. Backstage TVs ask for new times every 20 seconds too, and a stopped TV link ends within 20 seconds. #### Does a late stage change the planned times? No. The planned times change only when someone moves the rest of the day. Until then, Now and next and the day sheets show the delay beside the plan. Unlock a locked stage on the run of show before you move it; calling cues works on a locked stage at any time. #### Does my team need an account to read a day sheet? No. Anyone with a shared link reads the sheet on their phone without signing in. Sheets sent to department leads work until the end of the day after the show, and a department whose lead has no email address is left out and named in the dialog. #### Can I see who opened a day sheet or a backstage TV link? You see how many times each day sheet link was opened and when each TV link was last shown. The names of the people who opened them are not recorded. #### How quickly does a moved cue reach someone's calendar? When their calendar app next checks the link. Most apps check every few hours, and some let people refresh sooner. A calendar holds up to 1,000 cues and leaves out skipped cues. #### Do shared day sheets show the running-order problems? No. In the dashboard each day sheet shows the problems that touch its own cues, and day sheets you share by link never show them. ## Explore More of the Event Operating System - [Messages & incidents Email or text the crew, volunteers and outside teams who need to know and see who it reached, send your lists on a schedule, and log, sort and follow every incident with your safety lead alerted at once. Show day](https://www.ticketfairy.com/event-operating-system/show-day/team-messages-and-incidents) - [Line-up & running order Applications scored by your panel and Fai, running-order checks with tested fixes, and a line-up announced in waves with a timetable fans can star. Artists & line-up](https://www.ticketfairy.com/event-operating-system/artists-and-line-up/line-up-and-running-order) - [Schedule & stages Every stage's day on a timeline, build and break days on the run of show, running-order checks with fixes, stage specs and changeovers from every rider, and a stream of the sets you have rights to. Production & technical](https://www.ticketfairy.com/event-operating-system/production-and-technical/production-schedule-and-stages) - [Artist advancing Advances their own team fills in, answers Fai finds in tour books and replies, allowances from the offer, one travel party list and rider checklists for every act. Artists & line-up](https://www.ticketfairy.com/event-operating-system/artists-and-line-up/artist-advancing) - [Today & tasks Open each event on a Today page with your own work first, run every job on one shared task board, start from Fai's readiness plan and spread the work before anyone burns out. Planning](https://www.ticketfairy.com/event-operating-system/planning/event-today-and-tasks) [Back to **Show day**](https://www.ticketfairy.com/event-operating-system/show-day) [Next **Messages & incidents**](https://www.ticketfairy.com/event-operating-system/show-day/team-messages-and-incidents) Ticket Fairy selengkapnya: [sistem tiket acara](https://www.ticketfairy.com/event-ticketing/), dengan fitur, harga, dan dukungan di balik halaman ini. ## Ready to Build a Stronger Event Business? Book a live demo, and we will set up your first event on the Event Operating System with your team. ## Start Selling Tickets Online Sign up without a credit card and build a test event before you commit. Go on sale in minutes when you are ready. No monthly subscription required for ticketing Start selling tickets immediately Ticketing tools included in the service fee [Get Started for Free](https://manage.ticketfairy.com/registration) [Talk to Fai Now](#) Ask Fai, our AI assistant, about Ticket Fairy’s features, pricing and how it could work for your event. No credit card required ## Pesan Panggilan Demo Lihat model referral yang rata-rata mendorong 20% lebih banyak penjualan tiket, ketahui kampanye mana yang menjual tiket, jawab pembeli lebih cepat, dan jaga antrean tetap bergerak. Berapa banyak tiket yang Anda jual per tahun? Panggilan Video 45 Menit Pilih Waktu yang Cocok untuk Anda The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy Capital financing is provided by third-party private credit partners. The Ticket Fairy, Inc. does not make credit decisions, and all funding terms, approvals and conditions are determined by those lending partners. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)