Keep Your Site Clean, Your Runners Moving and Your Campers Welcomed

Give Every Toilet Block, Bin and Water Point Its Own Round

Set a recurring check for each place on your site: toilets cleaned, bins emptied, water refilled, a grounds check on the main field. Each team sees what is due where and when, so the busiest toilet block gets the attention it needs on the hottest afternoon, and nobody on the team keeps a clipboard.

Cleaning, waste, water and grounds all run on the same simple routine, so a supervisor who moves between teams never learns a second system, and you plan every site services team the same way. Your crew get a private My shifts page for every shift at every one of your events, with no account. Each person sees every desk, round, job and document their roles give them on that one page, so a steward who also cleans between sets never juggles two links.

• Recurring rounds: a check that comes round again for each place
• Toilets, bins and water: cleaned, emptied and refilled
• Grounds too: one routine for every site services team

Prove Each Round Was Done Where It Was Due

Every place has its own QR code. Your team scans it at the spot to mark the round done, so you know the toilets were cleaned because someone stood there and scanned, and you can answer a complaint with what your team actually did.

Proof at the spot changes the conversation with a cleaning contractor. Instead of arguing about whether a block was serviced, you know which rounds were marked done at the place they were due.

• Scan at the spot: a QR code marks the round done
• Done where it was due: no clipboard and no guesswork

Hear About a Missed Round Before Your Audience Does

When a round is not done on time, you get an alert, so someone goes straight there before a queue forms or a bin overflows. You deal with the problem while it is one late round, long before it turns into a social media post about the toilets.

• Missed-round alerts: when a round is not done on time
• Straight there: someone goes before the problem grows

Get a Runner or a Cart From the Desk You Are Working

A bar runs out of ice, the production office needs a cable at the far stage, an artist needs a lift to the green room. Anyone working a desk link, at a bar, a gate, a meal desk or the production office, asks for a runner or a cart from the page they already have open. Nobody needs to find the right radio channel or a phone number to get help.

The nearest free person accepts the job and sets off, so nobody walks across the whole site for a job someone else was standing next to. When the ice is at the bar, the runner marks the job done in one tap and is ready for the next one. A runner who also works a shift or a round sees their cart jobs on the same page as everything else their roles give them, so there is one link to open on show day.

• Ask from any desk link: a runner or a cart in a few taps
• Nearest free person: accepts the job and sets off
• Done in one tap: the job closes when it is delivered

See How Fast Every Job Was Answered

Response times are reported for every runner and cart job, so you see how long each request waited to be accepted and how long it took to be done. You find out which part of the site waits longest and which hours need more people.

Use the figures to decide how many runners and carts to put on next year, and on which days, so you staff to what your site really needed and not to a guess from the last debrief.

• Response times: how quickly each job was answered
• Accepted and done: how long each job waited at each step

Lay Out Every Camping and Campervan Plot on Your Site Plan

Draw your campsites on the site map you already keep, then lay out the camping and campervan plots inside them. With the scale set, each area shows its real size, so you plan the field you actually have and your campsite team knows where every plot is.

Your campsites sit on the same plan as your toilets, water points and first aid, and Fai checks that plan for the toilets, drinking water and first aid your crowd needs. Publish the campsites on the attendee map, and campers find their field before they arrive.

• Camping plots: on your own site plan
• Campervan plots: laid out beside the tents
• To scale: each area shows its real size

• Draw your event site map and share it
• Keep Your Site Plan Current and Every Delivery Through the Right Gate

Sell Camping With the Ticket and the Right Wristband

Buyers add camping or a campervan permit to their ticket at checkout, as an add-on with its own price and stock, and you offer it only with the tickets it suits, such as camping with a weekend ticket. The plots on your plan show the campsite you are selling.

Match a campsite wristband to your camping add-ons, and the scanning app shows your door team the campsite band for every ticket that carries camping. A VIP who also bought camping gets both bands. Keep a campervan permit with the person who bought it when their ticket is resold, and print where to collect camping wristbands on the ticket itself. Each plot is linked to the upgrade sold for it, so the campsite you sell matches the campsite you built.

• Camping upgrades: added to a ticket at checkout
• With the right tickets: such as camping with a weekend ticket
• Campsite band: shown on the scan for every camper

• Sell parking, camping and merchandise with your tickets
• Assign wristbands to each ticket type

Check Campers In From Any Phone

Your campsite team opens a desk link on their own phone, with no dashboard login, and checks each camper in at the campsite. The welcome is quick, and you know who has arrived to sleep on site.

Every desk runs the same way: a volunteer or a steward opens the link, the page does only that desk's work, and everything done through it is recorded under its name. Make a link in seconds, open it with its QR code on the phone at the desk, and stop it the moment a phone goes missing. Fai can make, change or stop a desk link for you after you confirm.

• Campsite desk link: check-in on any phone
• Recorded under its name: every check-in says where it happened
• Stop at any time: a lost phone stops working straight away

• Let event staff work a desk from their phone with a desk link