--- title: "Event Sustainability Report and Carbon Footprint" description: "Total your waste by stream, your generator fuel and your audience's travel emissions from buyer postcodes, share a public summary and plan a greener next year." canonical: "https://www.ticketfairy.com/event-operating-system/site-services-and-sustainability/sustainability-report" --- # Event Sustainability Report and Carbon Footprint 1. [Event Operating System](https://www.ticketfairy.com/event-operating-system) 2. [Site services](https://www.ticketfairy.com/event-operating-system/site-services-and-sustainability) 3. Sustainability report # Measure Your Event's Footprint and Make Next Year Greener Your audience, your sponsors, your landowner and your local council all want to know what your event left behind, and the honest answer usually lives in a contractor's invoice, a fuel supplier's delivery notes and a guess about how people got there. With Ticket Fairy, your sustainability report adds up your waste by stream, your generator fuel and your audience's travel emissions, worked out from the postcodes your buyers already give you. Share a public summary with your audience, and turn the changes Fai suggests into next year's plan, beside what your attendees told you in their feedback. [Book a Live Demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) - Waste, fuel and audience travel in one report - A public summary your audience and sponsors can read - Changes for next year suggested by Fai ## See What Each Waste Stream Adds Up To Your report totals your waste by stream, so you know how much went to general waste, how much was recycled and which streams to work on next. When your council, your landowner or a sponsor asks what your event produced, the figures are ready for them. Seeing the streams side by side is what turns waste from a line on the contractor's invoice into something your team can improve. The stream that is larger than you expected is where the next change, such as more recycling points or a reusable cup scheme, pays off. - **Waste by stream**: what each waste stream adds up to - **Totals for the event**: ready when your council or sponsors ask ## Count the Fuel Your Generators Burned Your generator fuel goes into the same report, so the power behind your stages, bars, traders and campsites is part of your footprint. It is also a number your production team can change. Your power crew keeps a fuel log as they refuel each generator on their rounds, with an alert before a generator runs low. Seeing your fuel beside your waste and travel helps you decide whether a smaller generator, a mains connection or a battery for the quieter areas is worth planning for next year. - **Generator fuel**: the fuel your site used - **Part of your footprint**: beside your waste and travel - [Keep the Power On, the Effects Safe and Every Team Online](https://www.ticketfairy.com/event-operating-system/production-and-technical/power-effects-and-connectivity) ## Estimate Your Audience's Travel Emissions Audience travel is often the largest part of an event's footprint and the hardest to measure. Your report estimates your audience's travel emissions from the postcodes your buyers give, so you see the impact of where your crowd comes from without surveying anyone. The same buyer addresses already show which cities and countries your audience orders from in the Geographics report, across all your events or for one series, venue or city. Put the two side by side and you can see where a shuttle from one city, a car-share push or a rail partnership would cut the most travel. Ask Fai where your buyers are based across the brand or for a group of events, and she finds the matching series, venue or city before she reads the report, so a question you would otherwise take to a spreadsheet takes a sentence. - **From buyer postcodes**: where your audience travels from - **Travel emissions**: an estimate for your whole audience - **Geographics**: the cities and countries your buyers order from - [See where your event audiences are strongest](https://www.ticketfairy.com/guides/see-where-your-event-audiences-are-strongest) ![Ticket Fairy brand Geographics report for all events, with order totals, a country chart and the country, region and city tables](https://www.ticketfairy.com/embeds/posters/marketing-brand-geographics--all-events.png) ## Share a Public Summary With Your Audience Publish a public summary of your report, so your audience, sponsors and partners see what your event did. A clear summary shows the work your team put in and gives fans who care about it one more reason to choose your event again. Sponsors increasingly ask for these figures before they renew, and councils and landowners ask for them before the next licence or the next lease. A summary you can point them to saves you rebuilding the same document every year, and keeps what you tell your audience and what you tell your partners the same. - **Public summary**: what your event did, shared openly - **For sponsors and partners**: the figures they ask you for ## Turn Fai's Suggestions Into Next Year's Plan Fai reads your report and suggests changes for next year. You choose the ones you agree with, and your next edition starts with a plan rather than a good intention. Fai suggests and you decide, the same way she works everywhere else in your dashboard. Put the changes you choose on next year's event as tasks, beside the improvements your attendees asked for, so a greener event is on your team's list from the first planning meeting. - **Fai's suggestions**: changes to make next year - **Your choice**: the changes you agree with go on your plan ## Hear What Your Attendees Thought the Morning After Email everyone who checked in a short survey the morning after the event, in their own language and with their own link. The standard survey already asks for an overall rating, how likely people are to recommend you and what to improve, and you can change the questions before it goes out, such as asking how people travelled or what they thought of the recycling points. Read the answers as they come in, with your recommend score beside last year's, each stage, act and trader's rating, and the themes Fai finds in the comments with real quotes. Fai sets up and schedules the survey for you when you ask, and she always asks before scheduling, because it emails your attendees. - **Survey the morning after**: in each attendee's own language - **Your own questions**: changed before the survey goes out - **Themes from Fai**: what people said, with real quotes - [Ask attendees for feedback after your event](https://www.ticketfairy.com/guides/ask-attendees-for-feedback-after-your-event) ![Ticket Fairy survey questions for a festival, with the overall rating, the recommend question, the questions people answer in their own words and ratings for each stage read from the event](https://www.ticketfairy.com/embeds/posters/marketing-event-feedback--questions.png) ## Start the Next Edition With This Year's Lessons Add the top things to improve from your feedback as tasks on next year's event in one step. The changes you choose from your sustainability report go on the same plan, so everything you learned this year is waiting for your team when the next edition starts. When you start next year's event from this one, you choose what to bring across: stages, accreditation zones and pass types, the site map, the radio plan, the kit list, dressing rooms, arrival times, hotel blocks and the budget plan with nothing spent. People, bookings, answers and money spent are never copied, and copying only adds what is missing, so running it again never doubles anything. The tasks from your feedback and your sustainability report sit on the event your team opens first. Nobody has to find last year's debrief notes in a shared drive, and the reusable parts of this year's setup, from the site map to the kit list, are ready to improve. - **Add as tasks**: the improvements you choose, in one step - **On the next edition**: waiting when your team starts planning - [Plan next year's event from your attendee feedback](https://www.ticketfairy.com/guides/plan-next-year-from-your-attendee-feedback) - [Learn From This Year and Start Next Year Already Set Up](https://www.ticketfairy.com/event-operating-system/planning/next-edition-and-feedback) ![Ticket Fairy dialog to add two improvements from the feedback as tasks on next year's festival](https://www.ticketfairy.com/embeds/posters/marketing-event-feedback--add-as-tasks.png) ## How Organisers Use Their Sustainability Report - ### A Greenfield Festival Renewing Its Licence The festival shares its waste by stream, generator fuel and audience travel figures with the council ahead of the licensing meeting, and points the landowner to the same public summary. - ### A Festival With a Sustainability Sponsor The sponsor asks for this year's figures before renewing. The organiser sends the public summary and the changes Fai suggested, already on next year's plan as tasks. - ### A Conference With Delegates From Abroad Travel from buyer postcodes shows that most of the footprint comes from a handful of cities. The organiser adds a question about travel to the post-event survey and plans a rail partnership for next year. - ### A Venue Reporting Across a Season The venue uses the Geographics report to see which cities its audience travels from across the season, and shares each show's public summary with the promoters who book the room. - ### A Sports Event in a City Park The organiser sees general waste far larger than recycling in the report, and the post-event survey says the recycling points were hard to find. More recycling points go on next year's tasks. [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Get Started for Free](https://manage.ticketfairy.com/registration) ## See It in Your Dashboard - ![Ticket Fairy feedback results for a festival, with the answers, the Net Promoter Score beside last year's, each question's results, the stage ratings and the themes Fai found](https://www.ticketfairy.com/embeds/posters/marketing-event-feedback--results.png) Read your feedback with last year's score beside it and the themes Fai found. ## Set It Up Step by Step - [Ask attendees for feedback after your event](https://www.ticketfairy.com/guides/ask-attendees-for-feedback-after-your-event) - [Plan next year's event from your attendee feedback](https://www.ticketfairy.com/guides/plan-next-year-from-your-attendee-feedback) - [See where your event audiences are strongest](https://www.ticketfairy.com/guides/see-where-your-event-audiences-are-strongest) ## Questions About Your Sustainability Report ### Sustainability report #### What goes into the report? Your waste by stream, your generator fuel and your audience's travel emissions, with a public summary you can share. #### How are travel emissions worked out? They are estimated from the postcodes your buyers give, so they show your audience's travel as an estimate, not a measurement of each journey. #### Does Fai change next year's plan by herself? No. Fai suggests changes, and you choose which ones go on your plan. #### Does this work for conferences and sports events? Yes. Audience travel from buyer postcodes counts for any event, and the waste and fuel totals cover whatever your site uses. #### Where does the Geographics report get buyer locations? From the billing addresses on your orders. It shows which cities and countries your buyers order from, across all your events or for a series, venue, city, country or the events you choose. #### Who gets the feedback survey? Everyone with a ticket that was checked in, once per email address, even with several tickets. Crew and guest passes are left out, and you can also ask ticket holders who did not come what stopped them. #### Can I change the survey questions after it has been sent? No. The questions are fixed once sending starts, so every answer means the same thing. Change them before the send time. A survey can have up to 20 questions. #### When does Fai read the feedback comments? Once at least 5 comments are in, and again as more arrive. Each theme says how many people raised it, with their own words as quotes. #### Who can see names on the feedback answers? The event's owners and admins. Other roles see each answer without the person's name and email address. #### Where do the tasks for next year go? On your brand's next edition of the event, or on this event when there is no next edition yet. ## Explore More of the Event Operating System - [Site services & camping Recurring rounds proved by a QR scan with missed-round alerts, runner and cart jobs from any desk link, and camping plots on your site plan, sold at checkout and checked in from any phone. Site services](https://www.ticketfairy.com/event-operating-system/site-services-and-sustainability/site-services-and-campsites) - [Next edition & feedback Survey the people who came, compare your score with last year, add the top fixes as tasks for next year and copy last edition's setup into the new one with the dates moved. Planning](https://www.ticketfairy.com/event-operating-system/planning/next-edition-and-feedback) - [Power, effects & network Generators and loads planned for every zone, a fuel log with refuel rounds and low-fuel alerts, every effect and structure signed off before doors, and connectivity orders and fault reports for your site network. Production & technical](https://www.ticketfairy.com/event-operating-system/production-and-technical/power-effects-and-connectivity) [Back to **Site services**](https://www.ticketfairy.com/event-operating-system/site-services-and-sustainability) [Previous **Site services & camping**](https://www.ticketfairy.com/event-operating-system/site-services-and-sustainability/site-services-and-campsites) Ticket Fairy selengkapnya: [platform tiket](https://www.ticketfairy.com/event-ticketing/), dengan fitur, harga, dan dukungan di balik halaman ini. ## Ready to Build a Stronger Event Business? Book a live demo, and we will set up your first event on the Event Operating System with your team. ## Start Selling Tickets Online Sign up without a credit card and build a test event before you commit. Go on sale in minutes when you are ready. No monthly subscription required for ticketing Start selling tickets immediately Ticketing tools included in the service fee [Get Started for Free](https://manage.ticketfairy.com/registration) [Talk to Fai Now](#) Ask Fai, our AI assistant, about Ticket Fairy’s features, pricing and how it could work for your event. No credit card required ## Pesan Panggilan Demo Lihat model referral yang rata-rata mendorong 20% lebih banyak penjualan tiket, ketahui kampanye mana yang menjual tiket, jawab pembeli lebih cepat, dan jaga antrean tetap bergerak. Berapa banyak tiket yang Anda jual per tahun? Panggilan Video 45 Menit Pilih Waktu yang Cocok untuk Anda The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy Capital financing is provided by third-party private credit partners. The Ticket Fairy, Inc. does not make credit decisions, and all funding terms, approvals and conditions are determined by those lending partners. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)