Know Who Holds Every Date and Price Every Offer With Confidence

See Every Room's Holds and Shows at a Glance

The calendar in your brand's Event Operations shows your events, every hold and each open offer on the day it covers, across every room and stage you run. Each hold shows its place, such as 1st hold, and a booked date shows Confirmed, so the whole team knows which dates are free and who is in line for the rest.

Add each room, stage or area you book once, with its capacity, and hold dates on it from then on. Switch to a week, or pick one space, when a busy day is crowded. A venue group sees all its rooms together, and a promoter who books several venues keeps every date on the same calendar.

• Month and week: holds, shows and open offers on the days they cover
• Spaces: each room, stage or area with its capacity
• Queue order: 1st, 2nd and 3rd hold on every date

• Hold dates for shows at your venue

Hold a Date in Seconds and Know Your Place

Pick the day, enter who the date is held for in your own words, the artist, the promoter or the client, and a message tells you your place in the queue. Add more days, start and end times, a contact, a lapse date or one of your events when you have them, and the hold keeps them all with its full history.

A hold with a lapse date ends by itself at the end of that day, and every hold behind it moves up a place. Leave the date empty and the hold stays until you confirm or release it. Nobody outside your team is told about your hold, so you decide when to tell the other side.

• Hold a date: the artist, promoter or client in your own words
• Hold lapses on: a hold that ends by itself and moves the queue up
• Several days: a run of dates held together

Challenge the First Hold When You Need the Date

Behind someone else on a date you need? Challenge the first hold and give them a deadline to confirm or let the date go. If they confirm, the date is theirs and your hold keeps its place. If they do not answer in time, the date goes to the challenger with one approval, and every hold keeps its full history of when it moved up and why.

• Challenge the first hold: a deadline to confirm or let the date go
• Moves up by itself: holds behind a released or lapsed one rise a place
• Hold history: every change, when and why

Confirm the Show and Choose What Happens to the Other Holds

When the show is agreed, the 1st hold confirms the date. Keep the other holds as backups in case the booking falls through, or release them, and link the show's event so Fai can draft its settlement when the night is over. The calendar shows Confirmed beside the name, with any backups kept in their new order underneath.

• Confirm: the date booked, shown as Confirmed
• Keep them as backups: other holds stay in the queue
• Link to an event: the show's settlement drafted when it ends

• Pay Everyone on Time and Settle Every Show With Figures Both Sides Can Check

Act on the Dates and Deals That Need You Today

Needs attention at the top of Event Operations lists missed challenges, holds about to lapse, offers with no answer and shows with no settlement, each with the button to act. Fai checks every hour, and where a show is linked to an event she drafts the follow-up in that event's suggestions for you to approve, so a date never goes to the wrong promoter while everyone is busy.

Ask Fai what is held on a Saturday, to place or challenge a hold, to confirm the first hold or release one. She shows you each change and waits for your yes before she makes it, and nothing on your calendar changes on her own say.

• Needs attention: the holds and deals to decide now
• Give the date to the challenger: one approval when a challenge is missed
• Hourly checks: Fai looks again every hour

Start Every Offer From What You Paid Before

Enter the performer and What you paid them before appears beside the offer, with each past show, the fee and how many tickets it sold. Fai suggests a guarantee range from your own shows with the act, adjusted for the room's capacity, or from shows of a similar size when you have none, with a badge for how much history it rests on.

Use the middle of the range, or reuse your last offer to the act with its deal and wording, and the offer names anything that differs from last time. Ask Fai to explain puts the reasons behind the range into words. Start an offer from a hold and it comes filled in with the performer, the space and the dates.

• What you paid them before: past fees with the tickets each show sold
• Suggested guarantee range: from your history, with Ask Fai to explain
• Reuse your last offer: the deal and wording, with what differs named

• Make an offer to an artist's agent for your show

Set Out Any Deal the Way Agents Expect and Send It From Your Mailbox

Choose how the fee is worked out: a flat fee, a guarantee versus a percentage, a guarantee plus a percentage, a door deal or a deal in your own words. Add the deposit and balance with their due dates, the set length, costs and ticket price, cancellation and radius wording and the agency fee, and keep notes for your team that never reach the agent.

Fai drafts the email to the agent with the whole offer set out, finding the agent on the offer, the performer's booking or your last offer to them. Change anything, check the addresses and send it from your connected mailbox, and a copy of exactly what went out stays with the offer. Set an Open until date and Fai reminds you before it passes.

Save your standard deals and wording as offer templates, so a new offer for a regular support slot or a residency starts from terms you already trust.

• Every kind of deal: flat, versus, plus, door deal or your own words
• Prepare and send: the offer email drafted by Fai for you to change
• Offer templates: your standard deals and wording, ready to use
• Open until: a deadline with a reminder from Fai before it

• Know What Your Event Will Cost Before the Bills Arrive

Keep Every Counter-Offer and Book the Act the Moment They Say Yes

When the agent replies, Fai finds the answer in your brand's email and fills in what they said. Their terms are kept as a new version beside the one you sent, and if you answer with your own terms, you send them before you can record an acceptance, so the agent always agrees to what they saw. Record a yes and the act joins your event's Artists list with the agreed fee, deposit, due dates and set length, ready to advance.

Undo takes the booking back if you picked the wrong event. Once the contract is signed the offer is marked as contracted, and uploading the countersigned copy of the agent's own contract does it for you. The agreed agency fee reaches the act's all-in cost and the show's settlement, so the deal you struck is the deal you pay.

• Check for their answer: the agent's reply found and read by Fai
• Versions: each set of terms sent and countered, in order
• Booked on the event: the agreed terms on the act's booking
• Undo: the booking taken back if the event was wrong

• Get Every Event Agreement Drafted, Checked and Signed
• Advance Every Act Without Chasing Email Threads