Made for event teams

Event Payment Software That Keeps Every Payment with Its Ticket Order

Event Payment Software: Take checkout payments, offer eligible payment plans, handle supported refunds and show each change on the original order.
  • Checkout payments connected to the order
  • Eligible instalments clear to buyers and staff
  • Refund history kept with the sale

No setup fees or subscription required

Ticket Fairy event dashboard
Sell tickets, serve guests and run event day from one place.

Built to help event organizers, festivals and venues sell tickets and know their audience.

25,000+Events powered
10M+Tickets issued
$300M+Ticket sales
13Countries

Make every payment and later change easy to understand with Event Payment Software

Staff cannot tell what a guest has paid

Show payments, eligible instalments and supported refunds on the original ticket order.

The event needs more than a name and email

Ask the right questions during checkout so your team has useful information before guests arrive.

Door staff need the latest answer

Scan against the valid ticket and latest order details so entry decisions do not depend on an old spreadsheet.

Make it clear what was paid, what is due and what changed

Ticket Fairy connects the work around a ticket sale. Your team can see what sold, collect the information the event needs and use the same live order at the door.

What you can do and how it helps your event

Take secure online payments

Let buyers pay during checkout using the methods available for the event and market. The payment stays connected to the order.

Offer payment plans when they fit

Split eligible ticket orders into instalments. Guests can commit earlier and staff can see what has been paid.

See refunds on the original order

Process supported refunds from the order record. Your team can see what changed without editing an old report.

See sales as they happen

Follow paid orders and ticket revenue from the dashboard so event decisions use current numbers.
Explore all features

Start without technical setup

  1. 1

    Choose how the event will take payment

    Set the available checkout choices and whether eligible tickets can use a payment plan.

  2. 2

    Let the buyer complete the order

    Show every successful payment and amount still due beside the tickets they bought.

  3. 3

    Handle later changes from the order

    Open the latest order to check payment status or process a supported refund.

We handle all of your event's customer support enquiries, at no extra cost.

24/7 Ticket Buyer Support

Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media.

Dedicated Account Management

You get personal support from an experienced account manager who helps you get your event setup, marketing and operations right.

Multi-Channel Support

Get support by email, live chat and social media, plus a help center full of guides and FAQs.

Proactive Issue Resolution

We keep an eye on your events in real time and fix problems before they cost you sales or upset your buyers.

  • PCI DSS compliant
  • Secure payments
  • GDPR ready
  • 24/7 support

Transparent Pricing

No setup fees. No monthly costs. You keep 100% of ticket revenue.

How Our Pricing Works

Fair, transparent pricing: the higher the ticket price, the lower the percentage fee. All fees shown include payment processing.

🎟️

Free tickets have no fees - completely free for both organizers and attendees

💎

5–10% of the ticket price: the higher the ticket price, the lower the fee

📊

Minimum fee of US$2.00 per paid ticket

Fee includes platform, payment processing, referral marketing and 24/7 support. Nothing extra.

All-Inclusive Pricing

  • Platform usage and technology
  • Payment processing for all major cards and payment methods
  • Built-in marketing tools
  • Customer support for you and your attendees
  • Real-time analytics dashboard
  • Mobile check-in app

No setup, monthly, or platform fees for organizers • Fees are added to ticket prices - you receive the full ticket value

Plan it around your event

See what was paid and what is still due

The order shows what the guest bought and what has been paid. Eligible instalments and supported refunds remain part of that history.

Use live sales figures

Paid orders and ticket revenue appear in the dashboard, without staff calculating totals from a partial export.

What to expect from event payment processing

See what a buyer paid, what remains due and what changed. Ticket payments, eligible instalments and supported refunds stay with the order, giving staff a clear answer when a guest asks for help.

Frequently Asked Questions for Event Organizers

Practical questions

Eligible tickets can use payment plans when they are enabled for the event. The order shows what has been paid and what remains due.

Yes. Set ticket choices, prices, quantities and sale times, then add eligible items such as merchandise, parking or donations to checkout.

Yes. Ticket scanning and order search use the valid ticket and latest attendee and order details, so staff have more context when a guest needs help.

Get started now or book a demo call

No credit card required. No contracts. Cancel anytime.