--- title: "Ticket Fairy Event Ticketing Features | Sell, Support and Scan" description: "You can sell more tickets with buyer referrals, see which campaigns drive sales, support attendees, offer flexible payments and control face-value resale." canonical: "https://www.ticketfairy.com/features" --- [What's new on Ticket Fairy](https://www.ticketfairy.com/features/whats-new) Event ticketing features # Sell more tickets with buyers who bring their friends Every buyer gets a link to share and earns money back as friends buy through it, so events sell 20% more tickets on average. Your team can run the guest list, your door staff can find guests and scan tickets on their own phones, and every event you run comes with no monthly fee. [Get started free](https://manage.ticketfairy.com/registration) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) Start free, no card needed · Unlimited events on every plan · No monthly fee to sell tickets [View full pricing details](https://www.ticketfairy.com/pricing) 20% more ticket sales on average from buyer referrals Fai, your AI teammate in your dashboard, on every plan Your buyers pay the ticketing fee, or you include it Fans resell at a price you control ![Ticket Fairy Platform](https://www.ticketfairy.com/embeds/posters/marketing-orders--filters-and-export.png) ![Referral network analysis in the Ticket Fairy dashboard, with share rate, referral clicks and revenue referred by ticket buyers](https://www.ticketfairy.com/embeds/posters/marketing-referral-engine--referral-network-analysis.png) 1. [Put your tickets on sale](#pillar-ticketing) 2. [Bring in more buyers](#pillar-marketing) 3. [Find guests and scan tickets](#pillar-onsite) 4. [Get paid and offer payment plans](#pillar-payments) [Try Interactive Demo](https://demo.ticketfairy.com/) Trusted by event organizers worldwide ![Mayan Warrior](https://www.ticketfairy.com/resources/images/client_logos/white/mayanwarrior_long.png) ![Forbidden Forest](https://www.ticketfairy.com/resources/images/client_logos/white/forbidden_forest.png) ![Papaya Playa Project, Tulum](https://www.ticketfairy.com/resources/images/client_logos/white/papaya_playa_project.svg) ![Grupo RosaNegra, Mexico](https://www.ticketfairy.com/resources/images/client_logos/white/grupo_rosanegra.png) ![LOCUS](https://www.ticketfairy.com/resources/images/client_logos/white/locus.png) ![Monstercat, Canada](https://www.ticketfairy.com/resources/images/client_logos/white/monstercat.svg) ![Pines Party](https://www.ticketfairy.com/resources/images/client_logos/white/pines_party.png) ![Looloo Studio, CDMX](https://www.ticketfairy.com/resources/images/client_logos/white/looloo.png) ![Mandala Club, Singapore](https://www.ticketfairy.com/resources/images/client_logos/white/mandala_club.png) ![Soundtuary, Miami](https://www.ticketfairy.com/resources/images/client_logos/white/soundtuary.png) ![Sun and Bass, Sardinia](https://www.ticketfairy.com/resources/images/client_logos/white/sun_and_bass.png) ![The Kazbah](https://www.ticketfairy.com/resources/images/client_logos/white/kazbah.png) ![Rakastella, Miami](https://www.ticketfairy.com/resources/images/client_logos/white/rakastella.png) $300M+ in tickets sold From 50-person workshops to festivals of 100,000 and more Built for Nightclubs Festivals & Concerts DJ shows Conferences & Summits Food & Drink Events Comedy & Theater Corporate & B2B Events Beach clubs Sports & Esports Attractions & Tours Nonprofits & Fundraisers ## Every buyer can bring the next one Your next buyer could already be in a ticket holder's group chat. Every buyer gets a personal link and a card to share, and can earn their ticket price back when friends buy. You choose the sales targets and rewards, from cash back to a VIP table for your top referrer. Rewards come from completed referral sales, and you can see which buyers bring in each sale. - **20% more tickets on average:** your buyers earn money back when friends buy through their link, so they have a reason to share it. - **About 20 times the rewards at The Fluffy Cloud:** Jorge Perdomo saw $25,778 in referral ticket sales from $1,368 in cash-back rewards. - **31% of buyers shared their link** at The Fluffy Cloud, so nearly a third of the crowd promoted the event. ![Your Ticket Fairy Rewards](https://www.ticketfairy.com/embeds/posters/marketing-referral-engine--referral-leaderboard.png) 20× About 20 times the rewards, in referral sales at The Fluffy Cloud $25,778 Referral ticket sales from $1,368 in rewards at The Fluffy Cloud 31% Of buyers shared their link at The Fluffy Cloud Learn more - [Referral rewards](https://www.ticketfairy.com/features/referral-marketing) Trusted by event organizers worldwide ## What our customers say 1. ![Jorge Perdomo, Creator, The Fluffy Cloud](https://www.ticketfairy.com/resources/images/landing/v7/jorge-perdomo-240.jpg) **Jorge Perdomo** Creator, The Fluffy Cloud Independent dance music event series - US & Mexico ![An event by The Fluffy Cloud ticketed with Ticket Fairy](https://www.ticketfairy.com/resources/images/landing/v7/fluffy-cloud-event-720.jpg) > I used to look at ticketing platforms as a commodity, until I found Ticket Fairy. Finally there was a platform that didn't just get the job done, but helped me get the job done better. By which I mean, **helped me sell more tickets**. Their integrated customer referral system is magic, direct backend integration with Meta APIs, and our ability to customize our ticketing pages with rich content like videos, GIFs, background skins, and more helped increase our conversions significantly. A sophisticated and powerful ticket and marketing system that remains incredibly intuitive and easy to use. 2. ![Dan Burner, Festival Director, Chalfest](https://www.ticketfairy.com/resources/images/landing/v7/dan-burner-240.jpg) **Dan Burner** Festival Director, Chalfest > Chalfest has used Ticket Fairy since we began in 2017. We have remained a loyal customer of theirs for a number of reasons. They are quick to respond and always willing to help. The functionality of the system is really great too and we have certainly benefited from recent upgrades and features. 3. ![David Todd, Managing Director, Towerhouse Global](https://www.ticketfairy.com/resources/images/landing/v7/david-todd-240.jpg) **David Todd** Managing Director, Towerhouse Global > Towerhouse Global has had extraordinary success with Ticket Fairy over the past three years, supporting everything from complex corporate registration to large-scale entertainment ticketing. Their platform is incredibly powerful and adaptable, and their team consistently goes above and beyond to support and guide us. It's a true partnership, and one we value highly. 4. **Ami Patel** Patron Council, Bhaktivedanta Manor - ISKCON Watford > Working with Ticket Fairy has been an exceptional experience from start to finish. Their team is not only highly knowledgeable, but genuinely invested in the success of your events. The level of support and responsiveness they provide goes far beyond what we've experienced with other ticketing platforms. What really stands out is the power and flexibility of their backend system, giving us a level of control and customisation that's hard to find elsewhere. Most importantly, there's a real human touch to everything they do. You're not just another client. The team takes the time to understand your needs and consistently goes above and beyond to deliver solutions. 5. **Elisha Burner** Gather + Grow > Using Ticket Fairy for our events is a great experience. The platform is very user-friendly and made navigating through ticket setup and management a breeze. We especially appreciated how responsive their staff were. Every question or issue was addressed promptly and professionally. Plus, their fees are reasonable, which made it even easier to stick to our budget. Highly recommended for anyone organising events! 6. **Majahuitas** Exclusive events venue > Ticket Fairy has transformed how we manage events at Majahuitas. The platform is user-friendly, efficient, and has helped us boost ticket sales while simplifying operations. Their promotional tools and excellent support make them the perfect partner for managing exclusive events. [Get Started for Free](https://manage.ticketfairy.com/registration) [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo) The complete platform ## Everything your event needs, from the on-sale to the payout Run your events like a company many times your size. From putting tickets on sale to the last guest's arrival, each teammate can handle their part with the access their role needs. ### Bring in more buyers You fill the room faster. You can reward buyers who spread the word, see which campaigns sell tickets and bring opted-in buyers back. - Referral rewards & cash-back - Prizes, boosts & packs for referrers - Influencer & referrer leaderboards - Friend-of-friend referral tree - AI-generated share cards - Per-source tracking links - Abandoned-cart recovery - SMS & brand-level messaging - Meta, TikTok, Spotify & ChatGPT pixels - Mailing lists & newsletters ### Get paid and offer payment plans Your buyers get flexible ways to pay, and you get paid daily as tickets sell. - Cards, wallets & local payment methods - Apple Pay & Google Pay - Buy now, pay later with Klarna, Afterpay/Clearpay & Affirm - Flexible payment plans & installments - Multi-currency pricing - Daily payouts - Ticket Fairy Capital funding for eligible event businesses - Group bookings for companies: purchase orders, approvals & invoicing ### Find guests and scan tickets Your door team can scan tickets on most iOS or Android phones and tablets, so guests get in faster. They can sell walk-up tickets and take a tap of a card, phone or watch on a compatible Android phone. Scanning requires an internet connection. - iOS & Android scanning apps - Tap to pay on Android phones - Box office & door sales - Re-entry & multi-entry passes - Free exhibitor lead retrieval with your existing scanner - Live entry figures for each gate ### Share work with your team You can run every brand, venue and event with clear roles for owners, promoters, marketers, support and door teams. - Multi-brand management - Event Series for recurring festivals & tours - Exhibitor, booth & sponsor management - Team roles for ticketing, marketing, support and entry - Collectives: reusable promoter teams - Box office and door sales - Ticket scanning and live entry figures - Venues & tour management - Promoter desktop app ### Ask Fai to do your ticketing admin You can ask Fai, your AI teammate, to change tickets, check sales or update event details, and she does it with you. That ticketing help never draws on your plan's usage, with no limit on a paid plan and a limit on Free. Fai's work on campaigns and content draws on your plan's usage, and Free includes limited usage. Fai follows your permissions and asks you to approve sensitive changes. - Events and tickets set up in included Fai chat - Live sales analyzed in charts & reports - Tickets, prices and event details updated through chat - Your approval before Fai carries out sensitive changes - Production schedules, budgets and tasks planned with Fai in the Event Operating System - Concierge to answer buyer questions on your website ### Bring your audience back You can see purchase patterns, repeat attendance and the campaigns that bring buyers back, and reach opted-in buyers through Mailchimp, HubSpot, Klaviyo, Iterable, Hive, Audience Republic and Laylo. - Customer insights and lifetime value - Repeat attendance & loyalty insights - Attendee tags & segmentation - Customer forms & data capture - Cross-event customer reporting - New vs returning buyer insights - CSV exports for event operations - Mailchimp, HubSpot, Klaviyo, Iterable, Hive, Audience Republic & Laylo integrations - Marketing permission tracking ### Put your tickets on sale You can sell general admission, reserved seats, timed entry, tables, memberships, or full conference and trade-show registration, with every ticket type and pricing rule ready to use. - Tiered & early-bird pricing - Reserved seating & seat maps - Timed-entry & time-slot tickets - Memberships & season passes - Event Passes for multi-show bundles - Accommodation & room-night booking - Call for Papers with AI-powered speaker import - Add-ons, variants & upsells - Holds, comps & access codes - Freefund: free tickets and RSVPs with a refundable deposit to reduce no-shows - Age restrictions & ID gating - Group bookings with purchase orders, approvals & invoices - Quick-Buy QR checkout links ### Help buyers resell and transfer tickets You can keep official resale inside Ticket Fairy at prices you control. The new holder gets their ticket and the old code stops working. - Official resale marketplace - Automatic waiting lists - Verified ticket transfers - Name changes & ticket upgrades - Anti-scalping price caps - Dispute & chargeback handling - Self-serve & bulk refunds Learn more - [Ticket types & pricing](https://www.ticketfairy.com/features/ticket-types-and-pricing) - [Seating & timed entry](https://www.ticketfairy.com/features/seating-and-timed-entry) - [Many events & brands](https://www.ticketfairy.com/features/multiple-events-and-brands) - [Venue pages](https://www.ticketfairy.com/features/venue-pages) Keep your ticketing platform ## Use Ticket Fairy with the ticketing you have now If you sell tickets elsewhere, you can still use Fai, [email marketing](https://www.ticketfairy.com/features/emails-to-buyers/email-and-text-campaigns), social and event planning from Ticket Fairy. You create an account and a brand, then choose the tools you need. ![Email marketing and social](https://www.ticketfairy.com/embeds/posters/marketing-social-comments--feed.png) ![Fai, your AI teammate](https://www.ticketfairy.com/embeds/posters/marketing-fai-chart--sales-by-day.png) - ### Fai, your AI teammate You can ask questions, get reports and get work done through chat. Fai's help with your events, tickets, orders and reports never draws on your plan's usage. - ### Email marketing and social You can send email campaigns to your buyers and answer Instagram and Facebook messages in one inbox. - ### Event planning You can manage artists, budgets, tasks and suppliers in one workspace with AI event management. Learn more - [Fai](https://www.ticketfairy.com/features/fai) - [Emails to buyers](https://www.ticketfairy.com/features/emails-to-buyers) - [Social media](https://www.ticketfairy.com/features/social-media) - [Event Operating System](https://www.ticketfairy.com/event-operating-system) Buyer experience ## A better buyer experience, fewer support tickets for you Your buyers can pay the way they pay at home, resell at a fair price if plans change, and walk in with their ticket on their phone, so fewer of them need to contact you. ### 24/7 AI concierge on your site You can add a branded chat assistant to any website without writing code. It answers common questions, hands difficult conversations to your team and lets buyers check out inside the chat. ### Face-value resale marketplace Buyers can resell eligible tickets at face value. The new holder gets the ticket, the old code stops working and the sale stays inside Ticket Fairy. ### Pre-registration & waiting lists You can collect pre-registrations on a shareable page before tickets go on sale. After you sell out, people on your [waiting list](https://www.ticketfairy.com/features/orders-refunds-and-resale/resale-transfers-and-waiting-lists) hear first when tickets come back through resale or cancellations. ### Payment plans Fans who cannot pay for a weekend pass today can pay a deposit at checkout and the rest weekly or monthly, so more of them commit during your early on-sale. ### Quick Buy links & QR codes Your buyers can scan a QR code on your poster and buy tickets with Apple Pay or Google Pay. ### Buyers pay the way they pay at home Your buyers can pay by card, Apple Pay, Google Pay, UPI, OXXO cash and other local methods on a checkout made for phones. Learn more - [Checkout](https://www.ticketfairy.com/features/checkout) - [Private sales & presales](https://www.ticketfairy.com/features/private-sales-and-presales) - [Orders, refunds & resale](https://www.ticketfairy.com/features/orders-refunds-and-resale) - [AI ticket concierge](https://www.ticketfairy.com/features/ai-ticket-concierge) The marketing toolkit ## Marketing tools built to fill the room Grow ticket sales with buyer referrals, campaigns, tracking links, email, SMS and a checkout built for events. ### Email & SMS campaigns You can design on-brand emails visually, build mailing lists, schedule sends and message ticket holders, pre-registrations or waiting lists, with no external email tool needed. ### Abandoned-cart recovery Buyers who leave checkout before paying get a reminder to come back, so you recover more ticket sales. ### Tracking links & QR codes You can give every ad, post and partner a tracked link or QR code, then see which ones produce ticket sales and revenue. ### Promoter creative library You can upload on-brand flyers, videos and ready-to-paste captions once. Your promoters and partners grab them alongside their tracking links. ### Website builder & brand kit You can launch a no-code brand website and set your colors, logo and tone of voice once, so every page, email and Fai draft matches your brand. ### Embedded checkout for your website Your buyers can check out without leaving your website, even when they open it inside Instagram. You add one snippet to your site, and buyers still get their referral link and share card. ### Event Passes You can sell a season pass or a "10 shows for the price of 8" bundle. Buyers can redeem it against any included event, including ones you have not announced yet. ### Marketing platform integrations You can bring opted-in buyers back with Mailchimp, HubSpot, Klaviyo, Iterable, Hive, Audience Republic and Laylo. Mailchimp can update the audiences you choose as ticket sales come in. ### See which ads sell tickets Your advertising networks get conversion signals from every sale. With Ad Suite, you can compare spend with ticket sales across Meta, TikTok, Google, Spotify, Reddit and ChatGPT. Learn more - [Emails to buyers](https://www.ticketfairy.com/features/emails-to-buyers) - [Event pages & website](https://www.ticketfairy.com/features/event-pages-and-website) - [Website builder](https://www.ticketfairy.com/features/website-builder) - [Promoters & sales teams](https://www.ticketfairy.com/features/promoters-and-sales-teams) - [Promo codes & discounts](https://www.ticketfairy.com/features/promo-codes-and-discounts) - [Advertising & tracking](https://www.ticketfairy.com/features/advertising-and-tracking) Social media & advertising ## Turn your social channels into ticket sales Answer Instagram and Facebook comments and messages faster, then see which social campaigns sell tickets. ### One inbox for every social message You can answer Instagram and Facebook comments, mentions and messages from one inbox. Priority customers come first, and AI-drafted replies match your brand voice. ### Publish & schedule with AI help You can plan posts, reels and stories across accounts with an AI content studio that learns your voice from your own captions, and an approval step before anything goes live. ### DM campaigns that sell tickets You can run bulk DM drops, comment-to-DM campaigns and follower-only presales with tracked links, then see the ticket sales and revenue each campaign drives. ### See which followers buy tickets You can see which followers buy tickets and how much they spend, and add buyers who agreed to hear from you to your mailing lists. Advertising built for ticket sales ### Sell more tickets across six ad networks You can run one campaign across Meta, TikTok, Google, Spotify, Reddit and ChatGPT, see which ads sell tickets and move your budget to the networks that work. ![Ticket sales from Meta, TikTok and Spotify campaigns](https://www.ticketfairy.com/embeds/posters/marketing-ads--performance-overview.png) - Meta - Instagram - TikTok - Spotify - Reddit - ChatGPT - Google Ads Learn more - [Social media](https://www.ticketfairy.com/features/social-media) - [Advertising & tracking](https://www.ticketfairy.com/features/advertising-and-tracking) Your AI teammate, Fai ## Get dashboard work done by asking Fai You can ask Fai in plain language to create events, answer sales questions, issue refunds and message attendees from your Ticket Fairy dashboard. ![Get dashboard work done by asking Fai](https://www.ticketfairy.com/embeds/posters/marketing-agent--audience-question.png) #### Create from a flyer You can upload a poster, and Fai drafts the event, ticket types and pricing, ready for you to approve. #### Charts & reports You can ask Fai how many tickets you have sold and get a chart or sales report to share with your team. #### Change tickets and event details through chat You can ask Fai to create a ticket type, change its price or update event details. She follows your permissions and asks you to approve sensitive changes. #### Fai: Inbox & Documents In the Event Operating System, Fai reads your event email, picks out actions and deadlines from contracts and other documents, and turns meeting notes into follow-ups. Concierge can answer your attendees' questions for you. #### Fai: Production Planning In the Event Operating System, Fai can work with you on artist bookings, budgets, tasks, schedules and documents. #### Fai: Voice & Research You can talk to Fai by voice, and in the Event Operating System she can find flights, hotels and suppliers for your event. [Meet Fai](https://www.ticketfairy.com/event-ticketing/ticket-fairy-ai) Ask Fai, our AI teammate, about Ticket Fairy’s features, pricing and how it could work for your event. Learn more - [Fai](https://www.ticketfairy.com/features/fai) - [AI ticket concierge](https://www.ticketfairy.com/features/ai-ticket-concierge) - [Fai & automation](https://www.ticketfairy.com/event-operating-system/fai-and-automation) Your team on event day ## Give every event-day job to the right person Your team can sell tickets, help buyers and run entry, with each person on the job that suits them. ![Event Dashboard](https://www.ticketfairy.com/embeds/posters/marketing-orders--filters-and-export.png) ### Give your team access to manage tickets - Every team member gets the right access for their role. - You can manage accreditation and bulk-issue guest tickets. - You can create multiple ticket types, time slots and seat maps. - Your buyers' questions go to our support team, so your staff can stay on the event. ![Hourly check-in report](https://www.ticketfairy.com/embeds/posters/marketing-check-in--hourly-report.png) ### Help your door team admit guests faster - Your door team can use our free ticket scanning app, made for large crowds. - Ticket Fairy works with your existing RFID or cashless partner. - You can see how many guests enter at each gate every hour and move your door staff to the busiest one. - Your door team can find a guest by name when somebody has lost their ticket. Learn more - [Check-in & box office](https://www.ticketfairy.com/features/check-in-and-box-office) - [Guest lists & comps](https://www.ticketfairy.com/features/guest-lists-and-comps) - [Front of house](https://www.ticketfairy.com/event-operating-system/front-of-house) - [Accreditation](https://www.ticketfairy.com/event-operating-system/accreditation) - [Crew & volunteers](https://www.ticketfairy.com/event-operating-system/crew-and-volunteers) - [Show day](https://www.ticketfairy.com/event-operating-system/show-day) Event planning ## Plan and produce the event in one workspace You can manage artists, budgets, tasks and suppliers beside your ticket sales, in a workspace set up for your kind of event, from festivals and conferences to film festivals and food and drink events. ![Artist contracts read for you](https://www.ticketfairy.com/embeds/posters/marketing-event-production--artists.png) ![Tasks for the whole team](https://www.ticketfairy.com/embeds/posters/marketing-event-production--tasks.png) - ### Artist contracts read for you You can drop in contracts and riders, and Fai groups them by artist and creates each booking with its fee, travel and hospitality. - ### Budget against actual costs You can set an estimate for each part of your budget and record costs as they arrive, so you always see what is left. - ### Tasks for the whole team You can assign tasks with comments and dependencies, and see everything assigned to you across your brand's events. - ### Restore earlier versions You can see earlier versions of your stages, crew, vendors, program and accommodation, and restore one in one click. - ### See who else is editing You see a banner when a teammate has the same page open, so nobody overwrites anyone else's work. - ### Flights, stays and suppliers Fai finds flights for artists, places to stay near the venue and local suppliers with their contact details. Learn more - [Event Operating System](https://www.ticketfairy.com/event-operating-system) - [Planning](https://www.ticketfairy.com/event-operating-system/planning) - [Artists & line-up](https://www.ticketfairy.com/event-operating-system/artists-and-line-up) - [Budget & costs](https://www.ticketfairy.com/event-operating-system/budget-and-costs) - [Contracts & payments](https://www.ticketfairy.com/event-operating-system/contracts-and-payments) - [Travel & hotels](https://www.ticketfairy.com/event-operating-system/travel-and-hotels) Event formats ## Tools for film festivals, vendors and rooms with tickets You can run the rest of your event, beyond the tickets, in the same dashboard as your ticket sales. ### Film festivals You can schedule films across screens, sell all-access or screening passes, review film submissions and accredit press and industry guests. ### Food and market vendors You can track each food, drink and market vendor from approval to arrival on site and final settlement. ### Hotel rooms and camping with tickets Your buyers can book hotel rooms, camping and glamping in the same checkout as tickets, with room sharing and your own cancellation policy. Learn more - [Add-ons & upsells](https://www.ticketfairy.com/features/add-ons-and-upsells) - [Traders & markets](https://www.ticketfairy.com/event-operating-system/traders-and-markets) - [Exhibitors & sponsors](https://www.ticketfairy.com/event-operating-system/exhibitors-and-sponsors) - [Travel & hotels](https://www.ticketfairy.com/event-operating-system/travel-and-hotels) [Get Started for Free](https://manage.ticketfairy.com/registration) [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo) Payouts and funding ## Get paid daily and fund your next event while this one is on sale You can apply for Capital against your future ticket sales and earn more from every order with VIP upgrades, camping and merch. ![Financial Overview](https://www.ticketfairy.com/embeds/posters/marketing-vault--balance-overview.png) ### Money in time for your event costs - **Daily payouts:** with your own [connected Stripe account](https://www.ticketfairy.com/event-ticketing/sell-tickets-with-stripe), you get your ticket income every day. - **Funding for upfront costs:** you can pay deposits with funding from [Ticket Fairy Capital](https://www.ticketfairy.com/capital). - **More fans can afford the big tickets:** buyers can pay a deposit and the rest in weekly or [monthly payments](https://www.ticketfairy.com/event-ticketing/event-payment-plans), or use pay-later methods such as Klarna, Afterpay and Affirm at checkout. ![Complete Your Order](https://www.ticketfairy.com/embeds/posters/marketing-add-ons--camping.png) ### Sell VIP upgrades, accommodation and merchandise - **Add-ons and upsells:** you can offer VIP upgrades, accommodation and merchandise at checkout. - **Premium experiences:** you can sell table reservations and take minimum-spend deposits online. - **Lost sales recovered:** reminder emails bring back buyers who leave checkout. Customers pay the way they like Cards and wallets - Visa - Mastercard - American Express - Apple Pay - Google Pay Pay over time - Klarna - Afterpay - Affirm Learn more - [Payments & payouts](https://www.ticketfairy.com/features/payments-and-payouts) - [Add-ons & upsells](https://www.ticketfairy.com/features/add-ons-and-upsells) - [Memberships](https://www.ticketfairy.com/features/memberships) Funding, team cards and transfers for your event ## Funding for your festival, venue or event Get advance funding for artist deposits and event expenses against your future ticket sales Ticket Fairy Capital You can get an advance against your future ticket sales to lock in artists, pay venue deposits and run pre-launch ads before tickets go on sale. You repay automatically from ticket sales, so there is no repayment admin. - Fund artist deposits and agency fees upfront - Cover venue deposits, production costs, and marketing spend - Approval and amount based on your previous ticket sales history - You repay automatically from ticket sales [Learn About Capital](https://www.ticketfairy.com/capital) ### Flexible funding You can get funding from $10,000 to $3M+ based on your projected ticket sales and event history. ### Decisions in days You can apply online, and decisions typically take a few business days. If you are approved, funds typically arrive within 1-2 weeks. ### Flexible repayments You repay automatically from your ticket revenue, with no fixed monthly payments. ### How it works 1 #### Apply online Tell us about your event and funding needs 2 #### Get a decision A funding partner typically decides within a few business days 3 #### Receive funds Funds deposited directly to your account 4 #### Repay from sales Automatic deductions from ticket revenue Learn more - [Capital](https://www.ticketfairy.com/features/capital) Vault ## Control cash and team spending from Ticket Fairy You can see balances, manage team cards, pay recipients and review transfers without leaving Ticket Fairy. ### Multi-currency accounts You can hold, send and receive money in the currencies available to your business. ### Team spending cards You can issue virtual and physical cards with per-card limits and review your team’s card activity in Vault. ### Line of credit You can apply for a revolving line of credit on the Line of Credit page to smooth day-to-day expenses between settlements. ### Check balances, transfers and invoices You can check balances, card activity, recipients, transfers and invoices quickly. Ticket Fairy is a fintech company, not a bank. Vault banking services are provided through regulated banking partners, and Capital funding through third-party credit partners. Availability varies by country. Learn more - [Vault](https://www.ticketfairy.com/features/vault) Your data ## Turn event data into more sales You can see purchase patterns and the campaigns that drive sales. Your team can export attendee and order data for event operations and sync opted-in contacts to your marketing tools, so the right buyers come back. Every email, phone number and purchase history stays under your control. Your team can export it whenever it needs to. - Attendee and order data you can export, as your role allows - Mailchimp, HubSpot, Klaviyo, Iterable, Hive, Audience Republic and Laylo connected to your buyer list - Repeat buyers and lapsed fans you can find again for your next on-sale Learn more - [Audience insights](https://www.ticketfairy.com/features/audience-insights) Reports ## Know what sold, who bought and why See every sale, buyer and promoter for one event or across all your events, and share the reports your team needs. ![Who your buyers are](https://www.ticketfairy.com/embeds/posters/marketing-brand-geographics--all-events.png) ![Which promoters sell](https://www.ticketfairy.com/embeds/posters/marketing-promoter-sales--sales-by-promoter.png) - ### Share live sales You can send partners a read-only link to your live sales, and switch it off whenever you want. - ### Financial reports You can pull a settlement report for one event or your whole brand, for any dates. - ### Who your buyers are You can see buyers' ages, genders and where they come from, for one event or across all your events. - ### Which promoters sell You can see visits, orders and revenue from each promoter's link, and who is selling more or less than before. - ### Compare events You can put events side by side to see what changed from one event to the next. - ### Export your data You can download your orders as a CSV file, copy any table into a spreadsheet and download a PDF report for each event. Learn more - [Sales reports](https://www.ticketfairy.com/features/sales-reports) - [Audience insights](https://www.ticketfairy.com/features/audience-insights) - [Promoters & sales teams](https://www.ticketfairy.com/features/promoters-and-sales-teams) Connects to your tools ## Integrations and payment processors Connect with the tools you already use. Take payments in the countries you serve. ### Payment gateways **Stripe** Get paid daily on your own connected Stripe account **Razorpay** India: UPI, cards, net banking & wallets **Xendit** Get paid daily on your own connected Xendit account in Indonesia **Flutterwave** Africa: cards and M-Pesa mobile money **OXXO** Mexico: Cash payments via convenience stores ### Marketing and platform integrations ![Zapier](https://www.ticketfairy.com/resources/images/partner_logos/white/zapier.svg) **Zapier** Send each new order to your other apps ![Mailchimp](https://www.ticketfairy.com/resources/images/partner_logos/white/mailchimp.svg) **Mailchimp** Email marketing sync ![Hive](https://www.ticketfairy.com/resources/images/partner_logos/white/hive.svg) **Hive** CRM & email platform ![Audience Republic](https://www.ticketfairy.com/resources/images/partner_logos/white/audience_republic.svg) **Audience Republic** Audience data platform **Laylo** Audience SMS & email drops **Meta (Facebook)** Pixel & Conversions API **Instagram** Followers-only presales & event promotion **Google Analytics** GA4 event tracking **Google Tag Manager** Custom tag & pixel management **TikTok Pixel** Conversion tracking & audiences **ChatGPT Pixel** ChatGPT Ads conversion tracking **Spotify Pixel** Ad conversion measurement **Google Ads** Campaigns & conversion tracking **Reddit Pixel** Reddit Ads conversion tracking **HubSpot** CRM & mailing list sync **Klaviyo** Buyer data for flows & segments Learn more - [Integrations](https://www.ticketfairy.com/features/integrations) - [API & developers](https://www.ticketfairy.com/features/api-and-developers) Secure checkout Waiting room for sell-out on-sales Support ## Our team answers your buyers, day and night Our team answers your ticket buyers' questions for you, at no extra cost. ### 24/7 ticket buyer support Our support team is there around the clock to help your ticket buyers with any question, by email, chat and social media. ### Help moving from another platform When you move from another platform, our team can set up your events and branding and train your team, timed around your on-sale date. ### Multi-channel support You can get support by email, WhatsApp and video call on Zoom or Google Meet, plus a help center full of guides and FAQs. ### Help during your event If something goes wrong during an on-sale, contact our team at any hour and we will help you fix it. Security and admin ## Security and control for your team Keep every account safe, give each person the access their job needs and connect your own systems. ![A role for every job](https://www.ticketfairy.com/embeds/posters/marketing-brand-team--team-members.png) ![Two-step sign-in](https://www.ticketfairy.com/embeds/posters/marketing-account-security--scan-code.png) - ### Two-step sign-in You can protect your account with an authenticator app, with a text message code as a backup. - ### A role for every job Owners, admins, promoters, support and door staff get access to only what their job needs. - ### API and webhooks Your developers can connect your own systems with the REST API, live webhooks and access tokens you can revoke at any time. - ### Your dashboard in 11 languages Your team can use the dashboard in British or American English, Spanish, French, German, Russian, Indonesian, Danish, Norwegian, Swedish, Finnish and Japanese. Learn more - [Teams & security](https://www.ticketfairy.com/features/teams-and-security) - [API & developers](https://www.ticketfairy.com/features/api-and-developers) - [Many events & brands](https://www.ticketfairy.com/features/multiple-events-and-brands) [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Get Started for Free](https://manage.ticketfairy.com/registration) ## Every Ticket Fairy Feature You can sell tickets, bring buyers back, run your door and get paid, and every part works with the others. ### Sell tickets - #### [Ticket types & pricing](https://www.ticketfairy.com/features/ticket-types-and-pricing) You earn more per ticket with releases that open by themselves, you can hold tickets back for guests, and day and weekend tickets sit together so buyers choose fast. - #### [Add-ons & upsells](https://www.ticketfairy.com/features/add-ons-and-upsells) You earn more from each buyer. - #### [Seating & timed entry](https://www.ticketfairy.com/features/seating-and-timed-entry) You can sell timed entry with a capacity and price for each slot, follow sales and arrivals slot by slot, and sell numbered seats or seated areas for shows. - #### [Private sales & presales](https://www.ticketfairy.com/features/private-sales-and-presales) You can sell to exactly the people you choose with personal invitations, group invitation links, passwords and access codes, and give registered fans a presale before everyone else. - #### [Event pages & website](https://www.ticketfairy.com/features/event-pages-and-website) You can build event pages that answer buyers' questions and give each campaign its own page, test which version sells more and sell tickets on your own website. - #### [Website builder](https://www.ticketfairy.com/features/website-builder) Fai drafts a website for your festival, venue or brand. - #### [Checkout](https://www.ticketfairy.com/features/checkout) You win back buyers who left checkout, collect the answers your door team needs, and can approve orders and check ID before tickets go out. - #### [Orders, refunds & resale](https://www.ticketfairy.com/features/orders-refunds-and-resale) You can find and fix any order, refund buyers or let them refund themselves, keep resale at face value with a waiting list, and tell ticket holders when you postpone or cancel an event. - #### [Guest lists & comps](https://www.ticketfairy.com/features/guest-lists-and-comps) You can send guests free tickets your door team scans, upload a whole list at once, and let partners hand out their own allocation. - #### [Check-in & box office](https://www.ticketfairy.com/features/check-in-and-box-office) Your door team scans tickets on their own phones and fastens the right wristband on each guest. ### Sell more - #### [Referral rewards](https://www.ticketfairy.com/features/referral-marketing) Events sell 20% more tickets on average with referral rewards. - #### [Memberships](https://www.ticketfairy.com/features/memberships) Fans subscribe to the tier you design for perks at your events, get in with a card in their phone's wallet and stay close between nights out. - #### [Promoters & sales teams](https://www.ticketfairy.com/features/promoters-and-sales-teams) Each promoter gets their own link and artwork, one promoter team can sell across your events, and you see who sold what and the commission you owe. - #### [Emails to buyers](https://www.ticketfairy.com/features/emails-to-buyers) You can email the ticket holders who need to know, add your own words to each confirmation email and reveal your venue when you are ready. - #### [Promo codes & discounts](https://www.ticketfairy.com/features/promo-codes-and-discounts) Promo codes give the buyers you choose a better price, group bookings earn a discount with no code, gift certificates sell, and you see the sales each code brings in. - #### [Advertising & tracking](https://www.ticketfairy.com/features/advertising-and-tracking) You connect Meta, TikTok, Google and the other networks you advertise on once for your brand, and each ad, post and partner can have its own tracking link that shows what it sold. - #### [Social media](https://www.ticketfairy.com/features/social-media) Social is available only to Ticket Fairy staff while network API approvals are pending. ### Get paid - #### [Payments & payouts](https://www.ticketfairy.com/features/payments-and-payouts) You get paid daily as buyers pay, or after the event if you prefer. - #### [Vault](https://www.ticketfairy.com/features/vault) You can pay artists, suppliers and crew from your ticket money as it arrives, give your team cards with limits, and collect deposits and invoices into the same balance. - #### [Capital](https://www.ticketfairy.com/features/capital) An advance against future ticket sales can cover deposits and upfront costs. ### Reports and AI - #### [Sales reports](https://www.ticketfairy.com/features/sales-reports) Ticket sales and revenue update live, with a report for each part of your sales that you can share with your partners. - #### [Audience insights](https://www.ticketfairy.com/features/audience-insights) You see the ages, gender, jobs and devices of your ticket buyers, where they live across all your events and who comes back, with a buyer list you can export. - #### [Fai](https://www.ticketfairy.com/features/fai) You get answers about your sales in seconds, Fai takes on your event setup, promotions and emails, and she prepares your finance work. - #### [AI ticket concierge](https://www.ticketfairy.com/features/ai-ticket-concierge) The concierge answers buyers' questions on your website from your own answers and pages, sells tickets in the chat and passes the rest to your team. ### Teams and tools - #### [Teams & security](https://www.ticketfairy.com/features/teams-and-security) You can invite your team with the access each job needs and protect your sign-in. - #### [Many events & brands](https://www.ticketfairy.com/features/multiple-events-and-brands) New events go on sale faster. - #### [Venue pages](https://www.ticketfairy.com/features/venue-pages) You can claim your venue's free page and answer visitors' questions before they arrive, with the venue's own team helping to keep it current. - #### [Integrations](https://www.ticketfairy.com/features/integrations) Your ticket buyers reach Klaviyo, Mailchimp, Laylo and Hive without you exporting a list, and you connect each tool once for your whole brand. - #### [API & developers](https://www.ticketfairy.com/features/api-and-developers) Each paid order can go to your own systems, each tool gets its own access token and you can sell through your own checkout. ### Run the event - #### [Event Operating System](https://www.ticketfairy.com/event-operating-system) Plan, staff and run the production with the Event Operating System - #### [Planning](https://www.ticketfairy.com/event-operating-system/planning) Each person on your team sees what needs doing that day on their own Today page. - #### [Artists & line-up](https://www.ticketfairy.com/event-operating-system/artists-and-line-up) You advance each act within its allowances, catch running-order clashes early and publish a line-up fans can add to their calendar. - #### [Travel & hotels](https://www.ticketfairy.com/event-operating-system/travel-and-hotels) Your hotel blocks fill night by night, ticket buyers book rooms at checkout and each pickup has a driver and a vehicle. - #### [Contracts & payments](https://www.ticketfairy.com/event-operating-system/contracts-and-payments) Your deals get signed, agents' paperwork matches your offers, suppliers get paid on time and each show settles from its ticket sales. - #### [Budget & costs](https://www.ticketfairy.com/event-operating-system/budget-and-costs) You see the all-in cost of each act, your whole team works from one shared budget, and you can compare costs and sales pace across your events. - #### [Venue operations](https://www.ticketfairy.com/event-operating-system/venue-operations) You know which dates are free, make offers backed by past fees and can settle each show across all your rooms and stages. - #### [Traders & markets](https://www.ticketfairy.com/event-operating-system/traders-and-markets) You get the right mix of traders, with their paperwork and payments in before load-in. - #### [Exhibitors & sponsors](https://www.ticketfairy.com/event-operating-system/exhibitors-and-sponsors) Exhibitors collect leads at their booth and see their results, and Fai drafts the follow-ups they approve. - #### [Crew & volunteers](https://www.ticketfairy.com/event-operating-system/crew-and-volunteers) Your shifts fill with offers to the people who fit, your crew keep one record across events, and you can recruit, look after and reward your volunteers. - #### [Crew meals & safety](https://www.ticketfairy.com/event-operating-system/crew-meals-and-safety) Meal times come from your shifts, each meal is counted and charged, and certificates and inductions are checked before anyone works. - #### [Accreditation](https://www.ticketfairy.com/event-operating-system/accreditation) Everyone who works your event gets the right pass, handed out at your desk and checked at your staff gates. - #### [Registration & badges](https://www.ticketfairy.com/event-operating-system/registration-and-badges) Attendees check in and get their badges at your desk or a self-service kiosk, with volunteers working the desk from a link. - #### [Show day](https://www.ticketfairy.com/event-operating-system/show-day) Each team stays briefed, incidents get dealt with fast and the right people hear, with Now and next for each stage. - #### [Site & logistics](https://www.ticketfairy.com/event-operating-system/site-and-logistics) Your site is ready before the gates open. - #### [Fai & automation](https://www.ticketfairy.com/event-operating-system/fai-and-automation) Fai can take admin across your event off your hands: she reads the paperwork that comes in and suggests your next job each hour. - #### [Control & safety](https://www.ticketfairy.com/event-operating-system/event-control-and-safety) One live control log covers your site, you see the pass holders in each zone and official weather warnings for your venue, and medical care, barriers and permits stay on track. - #### [Production & technical](https://www.ticketfairy.com/event-operating-system/production-and-technical) Each stage's plot, input list and changeovers come from the act's rider, and your generators stay fueled. - #### [Site services](https://www.ticketfairy.com/event-operating-system/site-services-and-sustainability) Service rounds get done on time and runners and carts go where you need them. - #### [Front of house](https://www.ticketfairy.com/event-operating-system/front-of-house) Your box office team can sell to walk-ups and see what each seller took, and ages are checked once. ## Questions About Event Ticketing Browse by category ### Payments and Payout of Ticket Revenue #### When do I get paid? Daily, on your own connected Stripe account, where your country supports it. Other payment processing accounts pay out on that processor's own schedule. When Ticket Fairy processes the payments for you, you usually get paid 10 to 15 business days after the event ends. If an event has chargebacks or cancellations, we can hold its funds until the chargeback window closes. Read our [revenue release policy](https://www.ticketfairy.com/revenue-release-policy) for more detail. Payment options vary by country. #### Which payment processors does Ticket Fairy use? Your buyers pay by card, digital wallet or a local payment method for your country. Card processing is part of the ticketing fee, so it never comes out of your ticket price unless you choose to absorb the fee. You can also connect your own Stripe account, where your country supports it. #### Can I sell event tickets at the door? Yes. Your door team can sell walk-up tickets in the Entry Fairy app and take cash, or a tap of a card, phone or watch on a compatible Android phone. Online, box office and door sales share the same ticket availability, so your box office never oversells. ### Event Page Customization, Custom Branding, and Event Website Integration #### What level of customization do you provide? You can add your own backgrounds and headers to your event page, ask buyers your own questions at checkout and set up many other features in your dashboard. #### Can I sell tickets on my own website or mobile apps? Yes. Our team sets up a branded ticketing platform for you, and our React and React Native SDKs let you build your own checkout into your website or mobile app. Your attendees can buy tickets right where they read about your event. Book a demo with our team to discuss how. ### Virtual Events #### Can you support virtual events? Yes. Online tickets come with a personal stream link. You can use your own streaming server or Zoom, and you can run a hybrid event with in-person and online tickets on the same event. ### Event Marketing #### Can I replace my event marketing platform? Ticket Fairy covers the marketing that sells your tickets. Every buyer of a paid ticket gets a referral link and earns money back when friends buy through it, so events sell 20% more tickets on average. You can email and text the buyers who need to hear from you, give each campaign, sponsor or audience its own event page, test two versions of a page and keep the one that sells more, and see which ads, posts and partners sell tickets. A pre-registration page builds your list before the on-sale. #### How do you increase the reach of my event? You reach most of your buyers with your own marketing tools, and your music events can also appear on concert-listing networks, on the pages of the artists you tag, each with a link back to your event page. ### Ticketing Features for Music Festivals and Food Festivals #### I need a festival ticketing platform. What festival-specific features do you provide compared to generic event ticketing platforms? [Festival ticketing](https://www.ticketfairy.com/solutions/festivals) is hard, because festivals are complex events with needs of their own. Ticket Fairy is built for the largest, most demanding events, and festivals are one of the best examples. With our festival ticketing software, you can sell tickets for multi-day events and manage accreditation and guest lists at scale. When your door staff scan a ticket, they see the right wristband or credential for it, so guests get in faster and queues stay short. You can even make several ticket pages and point each marketing campaign at the right one, such as a page for one stage or music genre. Ticket Fairy is festival management software for music festivals, food festivals and film festivals, made with festival producers in mind. #### How do festival multi day passes work? You can sell single-day or multi-day passes and decide when each pass can be used. At the gate, your team scans the ticket and gives the guest the right wristband or credential for their visit. ### Ticket Scanning and Check-In #### What options do you have for access control? Do you have an event check-in app? You can scan tickets with our mobile app, Entry Fairy, or use an RFID or cashless system we work with: Billfold, MyCashless, Weezevent or Weeztix, PlayPass, WRSTBND or Intellitix. Your door team can scan on their own iOS or Android phones. #### What do my ticket buyers receive after buying their ticket? Your buyers get a confirmation email with their tickets and a QR code for each one. They can show it on their phone at the door or find it again in My Tickets. #### Does scanning work without a signal? No. The Entry Fairy app needs an internet connection to scan tickets, so your team should check the signal at each entrance before the doors open. ### Integrations #### Do you integrate with event-specific CRMs like Hive and Audience Republic? Yes. You can connect Hive, Audience Republic and Laylo, and use the buyer and marketing-permission details each one accepts to build audiences, bring opted-in buyers back and see the ticket sales your campaigns bring in. #### Can I integrate Ticket Fairy with Zapier? Yes. You can send each new order and its buyer details to the apps your team already uses through Zapier, so a sale can add a row to a spreadsheet or a contact to your CRM. #### How does Ticket Fairy integrate with Mailchimp? Ticket Fairy can add new opted-in buyers to the Mailchimp audiences you choose. Your lists update as ticket sales come in, so you can bring the right buyers back without copying contacts by hand. #### Do you support integration with RFID providers? Yes. You can connect your existing RFID or cashless partner, and see ticket sales, entry and on-site spending together, so your staff have what they need to run entry and cashless payments. #### Can I integrate the Meta (Facebook) pixel with my events? Yes. You can add your Meta pixel to your event pages to track the sales your ads bring in and build audiences for your Facebook and Instagram campaigns. #### Does Ticket Fairy support Google Tag Manager integration? Yes. You can add your Google Tag Manager container to your event pages, then manage Google Analytics, Google Ads and your other tags from Google Tag Manager without changing your pages. ### Features and Workflows #### I'm running a charity event. Can I sell tickets online and collect donations? Yes. Ticket Fairy has no monthly fee, so you can sell tickets for your fundraiser and include the ticketing fee in your ticket price if you want buyers to see one price. Buyers can add a donation at checkout as an add-on with amounts you set. Charities can also ask our team about a discount on the ticketing fee. #### Do you support recurring events or timed ticketing with multiple time slots per day? I need timed entry to control the maximum number of people in my venue at any given time. Yes, even if your event runs for several months. You can sell time-slot tickets for long-running recurring events. Your ticket page shows a calendar where buyers pick a date and then see the time slots available on it. Once they pick a time, they see which ticket types are available in that slot. After they buy, buyers can change their time slot from their Ticket Fairy account, without contacting you or customer service. You can also sell gift cards, and the person who receives one can redeem it and pick their own time slot. #### Can I create multiple ticket types or ticket tiers? You can create as many ticket types as you need, with price tiers for General Admission, VIP and other options. For tables, set capacity ranges, base prices and prices per extra guest. You can also take an online deposit as a percentage of the table’s minimum spend. #### What's your financial reporting like? You can see your ticket and add-on sales as they happen and filter them by ticket type, date of sale or custom tags. You can track sales from affiliates, promoters and promo codes, and see what buyers have in their carts right now. #### Do you support dynamic pricing? You can release tickets in tiers, such as early bird, then general admission, and the next tier opens when one sells out, so your price rises as demand grows and every buyer knows the price they will pay. #### My event is complex. How will you be able to meet my requirements? Ticket Fairy is built to be flexible. Music festivals, food festivals, corporate events, concerts, private parties and esports tournaments all run on the same platform. You add the ticket types, add-ons, questions and entry rules your event needs, and your attendees see only those when they buy. #### Do you support event planners who have multiple clients? Yes. On the Business plan you can run three brands, one for each client, and add more brands when you need them. You give every client and team member the right access, and move between their events without mixing their ticket sales or customer data. #### This is my first event. Can I use Ticket Fairy as a beginner? Yes. You can sign up without a card, build your first event and go on sale the same day, and Fai can set up your tickets for you if you describe your event. #### Is there a limit to the number of events I can create? No, you can create unlimited events in our event management dashboard. #### Do you support physical ticket printing in addition to e-tickets from online sales? Yes. You can print tickets on BOCA printers, the thermal ticket printers used widely in the events industry, on standard ticket stock. #### How do you prevent ticket fraud? Every ticket has its own QR code, and the Entry Fairy app rejects a code that has already been scanned in, refunded or replaced. When a buyer resells or transfers a ticket, the new holder gets a new code and the old one stops working. You can also ask for each attendee's name at checkout and check photo ID at the door. #### Do you support reserved seating? Yes. You build a seat map of your venue in the seat-map editor, with each part of the house at its own price, and your buyers pick their exact seat on it. You can sell a standing floor beside the seats and reuse the map for every show at that venue. #### Can I ask custom questions during the ticket checkout process? Yes. You can add your own questions for the whole order or for each ticket sold. #### Can I sell add ons during the ticket checkout process? Yes. Your buyers see your add-ons once they choose their ticket type. You can link each add-on to specific ticket types, so buyers only see the add-ons that go with the ticket they are buying. #### How do promo codes work? I want to offer discounts to certain people or offer group discounts. Promo codes work a little differently on Ticket Fairy than on other ticketing platforms. You create a promotion, set its discount, then add as many codes as you want to unlock it. You can add many codes, even thousands, so you can track ticket sales from different affiliates and partners. You can even give different ticket types different discounts in the same promotion. #### Can I integrate Google Analytics and Google Tag Manager? Yes. You can enter your GA4 and GTM IDs in your dashboard settings to track traffic and conversions. #### Can I export my ticket sales data to analyze it in Google Sheets or Microsoft Excel? Yes. You can export attendee and customer details in one step, and every table in your dashboard has a copy button that puts the data on your clipboard, ready to paste into a spreadsheet. #### Do you provide training on how to use your event ticketing software? Yes. Our team can take you through your dashboard on a call, and every feature has a step-by-step guide. #### How does your event ticketing system handle high-demand ticket sales? A waiting room turns itself on when an on-sale gets busy and moves your buyers through checkout in turn, so the sale keeps running and nobody gets a ticket that is not there. #### Is your event ticketing software adaptable to various event sizes? Yes. Event organizers use Ticket Fairy for 50-person workshops and festivals of 100,000+ attendees. A waiting room turns on when an on-sale gets busy, so your buyers move through checkout in turn. #### How transparent are the ticketing fees when using your platform to sell tickets online? You see what the buyer pays and what you receive for every price you enter, before you go on sale. In the US, the UK, Spain, Ireland and Mexico, buyers see one all-in price that includes the fees. Elsewhere, you choose whether buyers pay the fee on top of your price or you include it. #### Can I get a demo of your event ticketing software before deciding to use it for my event? Yes. Our team can show you how to sell tickets, run your door and get paid, using your own event as the example. You can use our [demo booking form](#ctas) to schedule a demo at your convenience. #### How does Ticket Fairy ensure fair ticketing fees for both event creators and attendees? You choose who pays the ticketing fee: your buyers on top of the ticket price, or you, inside it. Free tickets carry no ticketing fee, and the fee falls as a percentage as your ticket prices rise. #### What if one of my attendees has lost their order confirmation email? You can resend their confirmation email from your dashboard, or they can download their tickets from their account on our website. #### Do you have a price and feature comparison page I can look at so I know how you compare to other ticketing platforms? Yes. Ticket Fairy's [compare pages](https://www.ticketfairy.com/compare) set Ticket Fairy beside other ticketing platforms on fees, payouts and features. #### Can I download a post-event report of my total revenue and ticket breakdown? You can see live figures in your dashboard and download a PDF financial summary after your event. The report covers online ticket and table sales, door sales and guest tickets or comps. #### Can I have my own landing page on your web site for my brand or venue? Yes. Ticket Fairy creates a page for you that lists all your upcoming events. It is set up for search engines, so people can find it through Google search. #### Can I suggest new features for your ticketing system? Yes. You can tell our team or Fai what you need, and we review every suggestion from event organizers. #### Do you integrate with Hive? Yes. You can enter your Hive brand ID and segment IDs in your event management dashboard, and every ticket purchase then syncs to your Hive account. #### Can I sell one ticket that works for several events? Yes. With Event Passes, you can sell a season pass or a bundle such as 10 shows for the price of 8, and buyers redeem it against any event in the pass, including ones you have not announced yet. #### Can I have multiple event hosts if my event is a collaboration? Yes. You can add your co-promoter to the team of one event and give them the access they need, including the event's financial reports. Your brand stays the seller and receives the ticket revenue, and both of you can manage the event's ticket sales and attendee data. #### What resources do you provide for event creators? Our [promoter blog](https://www.ticketfairy.com/blog/) has tips for producing live events and explains how to get started with the more advanced parts of event production. Our team can also advise on your event when you would rather talk it through. #### Can I accept donations during the ticket purchase process? You can add donation add-ons with amounts you set, and buyers choose one at checkout. Online events can also take donations on the live stream page. #### Can I integrate my marketing pixels for conversion tracking? Yes, you can import pixels from Meta Business Manager and your Facebook Page, as well as TikTok, Google Tag Manager / Google Ads, Reddit and more. If you enter your access token, you can also use Meta's server-side conversion tracking on iOS devices. #### Which mobile devices do you support for purchasing tickets? Your buyers can buy tickets on any iPhone or iPad and on most modern Android phones and tablets. #### Do event planning and the film festival and room tools come with every account? Yes. Event planning, film festival scheduling, vendor tracking and rooms with tickets come with every account, with no monthly fee. When Fai plans production work for you, that work draws on your plan's Fai usage, and editing by hand never does. ### Further Resources #### Where else can I find out whether Ticket Fairy is the right online ticketing platform for me? - [Festival Ticketing Software](https://www.ticketfairy.com/solutions/festivals) - [Event Payment Software](https://www.ticketfairy.com/features/payments-and-payouts) - [Event Registration Platform](https://www.ticketfairy.com/event-ticketing/event-registration-platform) - [Eventbrite Alternative - Ticket Fairy vs Eventbrite Comparison](https://www.ticketfairy.com/compare/ticketing/eventbrite-alternatives) - [Sell Tickets with Stripe](https://www.ticketfairy.com/event-ticketing/sell-tickets-with-stripe) - [Music Ticketing Software](https://www.ticketfairy.com/solutions/concerts-and-live-music-venues) - [Music Festival Ticketing System](https://www.ticketfairy.com/solutions/festivals) - [RSVP Website Software](https://www.ticketfairy.com/features/ticket-types-and-pricing/free-and-online-events) - [Nightclub Ticketing Software](https://www.ticketfairy.com/solutions/nightclubs-and-club-nights) - [New Year's Eve Ticketing Platform](https://www.ticketfairy.com/event-ticketing/new-years-eve-ticketing-platform) - [NFT Gated Ticketing](https://www.ticketfairy.com/event-ticketing/nft-gated-ticketing) - [Ticket Scanning App](https://www.ticketfairy.com/features/check-in-and-box-office/door-scanning-and-entry) - [Timed Entry Ticketing](https://www.ticketfairy.com/features/seating-and-timed-entry/timed-entry) - [Food Festival Ticketing System](https://www.ticketfairy.com/solutions/food-festivals) - [Beer Festival Ticketing System](https://www.ticketfairy.com/solutions/beer-festivals) - [Haunted Attraction Ticketing Platform](https://www.ticketfairy.com/event-ticketing/haunted-attraction-ticketing-platform) - [Escape Room Ticketing System](https://www.ticketfairy.com/event-ticketing/escape-room-ticketing-system) - [Burning Man Camp Fundraisers](https://www.ticketfairy.com/event-ticketing/burning-man-camp-fundraisers) - [Wine Festival Ticketing System](https://www.ticketfairy.com/solutions/wine-festivals) - [White Label Ticketing](https://www.ticketfairy.com/event-ticketing/white-label-ticketing) - [Multi-Day Event Ticketing System](https://www.ticketfairy.com/features/ticket-types-and-pricing/multi-day-festival-tickets) #### Is Ticket Fairy available in my country? Yes! Ticket Fairy operates globally and offers localized solutions in many countries: - [Event Ticketing Software Australia](https://www.ticketfairy.com.au/) - [Event Ticketing Software New Zealand](https://www.ticketfairy.co.nz/) - [Event Ticketing Software United Kingdom](https://www.ticketfairy.co.uk/) - [Event Ticketing Software Canada](https://www.ticketfairy.ca/) - [Event Ticketing Software India](https://www.ticketfairy.in/) - [Event Ticketing Software Mexico](https://www.ticketfairy.mx/) - [Event Ticketing Software United Arab Emirates](https://www.ticketfairy.ae/) ## Start Selling Tickets Online Create a free account and build a test event before you commit. Set up your tickets, explore referral rewards and go on sale when you are ready. Unlimited events with no monthly fee Start selling tickets immediately Tickets, door and website tools on every plan, Free included [Get Started](https://manage.ticketfairy.com/welcome) No credit card required Go deeper ## More ways to sell with Ticket Fairy Your own branded ticketing, registration with payment, payouts through your own Stripe account, NFT-gated sales and free tickets backed by a refundable deposit. [**White-Label Ticketing**](https://www.ticketfairy.com/event-ticketing/white-label-ticketing) [**Event Registration Platform**](https://www.ticketfairy.com/event-ticketing/event-registration-platform) [**Sell Tickets with Stripe**](https://www.ticketfairy.com/event-ticketing/sell-tickets-with-stripe) [**NFT-Gated Ticketing**](https://www.ticketfairy.com/event-ticketing/nft-gated-ticketing) [**Freefund for Free Tickets and RSVPs**](https://www.ticketfairy.com/features/ticket-types-and-pricing/free-and-online-events) [See every new feature and improvement, newest first](https://www.ticketfairy.com/features/whats-new) ## Use these features from a command or your AI assistant You can reach your events, orders, tickets and reports from a terminal command or from your AI assistant, as well as from the dashboard. [Ticket Fairy CLI List your events, inspect the orders behind them and pull sales figures from the terminal. `ticketfairy event list` See every command](https://www.ticketfairy.com/cli#commands) [MCP server Your assistant can use Ticket Fairy's own actions, so it can pull tonight’s report or update a ticket type when you ask. `ticketfairy mcp --read-only` See what it can do](https://www.ticketfairy.com/mcp-server#tools) ## Set up your event, step by step Pick the job you want to finish and follow the steps. - [Schedule ticket releases 7 minutes](https://www.ticketfairy.com/guides/schedule-ticket-sale-windows-and-release-tiers) - [Download your ticket buyers 3 minutes](https://www.ticketfairy.com/guides/download-your-ticket-buyers) - [Sell tickets with one ad campaign on several networks 10 minutes](https://www.ticketfairy.com/guides/sell-tickets-with-one-ad-campaign-on-several-networks) - [See which ad networks sell your tickets 7 minutes](https://www.ticketfairy.com/guides/see-which-ads-sold-tickets) - [Create a reusable event template 8 minutes](https://www.ticketfairy.com/guides/create-a-reusable-event-template) - [Issue reusable event passes to crew and artists 6 minutes](https://www.ticketfairy.com/guides/issue-entry-passes-to-your-crew) [See all guides](https://www.ticketfairy.com/guides) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) [Get started free](https://manage.ticketfairy.com/registration) The Ticket Fairy, Inc. is a fintech company and technology platform. The Ticket Fairy, Inc. is not a bank, financial institution, or regulated financial services provider. Vault banking services are provided through regulated banking partners. Ticket Fairy is not a direct lender and does not make credit decisions. Ticket Fairy acts solely as a technology provider, connecting event businesses with third-party lending partners. All funding decisions, terms, and conditions are determined by the respective lending partners. --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)