--- title: "WHITE PARTY Tulum 2027 · NYE at Ahau by SET & David Graziano's Tickets | Tulum | Ahau Tulum - Ticket Fairy" description: "Ahau's New Year's Eve White Party returns to the beach in Tulum. Year two curated by David Graziano & SET Underground. Tribal white attire. WHITE PARTY New Year's Eve at Ahau, Tulum. Ahau's White Party returns for New Year's Eve, and SET Underground is back on the beach for year two. Dinner under the stars. Fire on the sand. A dancefloor dressed in white, carrying you out of 2026 and into 2027. Music: lineup announced soon. Dress code: tribal white attire required. Curated by David Graziano, founder of Ahau. Produced by SET Underground. Ahau Tulum. Carretera Tulum a Boca Paila Km 7.5, Zona Costera. 18+ The night: - 5 hour premium open bar - Chef driven beachfront dinner (Dinner & Party tickets) - Fire shows and theatrical performances - Immersive art installations on the beach - Massage and wellness tents - Ritual spaces and intention moments 8PM dinner 10PM to late, party Chef driven beachfront dinner from 8PM, then the party 10PM to late. 5 hour premium open bar. Fire shows, art installations, massage and wellness tents. Tribal white attire required. Party from 10PM to late. 5 hour premium open bar. Fire shows, art installations, massage and wellness tents. Tribal white attire required. Expect refined production, subtle theatrics, moonlit rituals, and the signature touch of SET Underground all set against the iconic architecture and soul of Ahau Tulum. This is not just a celebration. It is a calling. A new beginning. A night to step into your next chapter. ✨ Join us as we welcome NEW YEAR’S 2027. Limited capacity. Elegance required. Energy elevated. [SET UNDERGROUND NEW YEAR'S 2025](https://www.instagram.com/p/DEXoEZQON8f/) [SET UNDERGROUND NEW YEAR'S 2024](https://www.youtube.com/watch?v=YOWUiZJ5ytg) [AHAU WHITE PARTY PAST NYE](https://www.instagram.com/tv/CYKHD3BKwrW/?igsh=NXh5ajFram4xMGdn) VIP Table Service Enjoy the exclusive side of Ahau Tulum with our VIP table service! Our premier viewing deck offer main stage views and private table service for you and your friends. Your VIP Table wristband provides additional access to all GA and VIP areas within the event. All members of your party must be 18+ and provide valid photo ID and QR code at the entrance. For more information, please send your request to: ventasrp@ahaucollection.com or whatsapp +1.415.305.71 *There are NO Refunds for Cancellations or No-Show available after purchase *We reserve the right to admission Please note: Entry is at door discretion. Last Entry 4 AM SET Underground Ticket, Table and Refund Policy ALL SALES ARE FINAL, EXCEPT AS REQUIRED BY MEXICAN LAW All ticket purchases, table reservations, deposits, upgrades and add-ons are final and non-refundable, except in the cases listed in Section 1 or where a refund is required by the Ley Federal de Protección al Consumidor (LFPC) or other applicable Mexican law. By completing a purchase online, through an authorized ticketing platform, at the venue, or through an authorized SET Underground representative, the purchaser accepts this policy for themselves and every member of their party. Please review the event date, venue, admission requirements, ticket type, quantity and order total before completing your purchase. Organizer (provider): SET Underground LLC. Contact: info@set-sf.com. 1. WHEN REFUNDS WILL BE PROVIDED Event cancellation. If the event is canceled and does not take place, the purchaser will receive a full refund of the amount paid, including service and ticketing charges, through the original payment method, within 30 calendar days of the cancellation announcement. Postponement or rescheduling. If the event is moved to a new date, the purchaser may choose to use their ticket on the new date or request a full refund. Refund requests for a rescheduled event will be paid within 30 calendar days of the request. Postponed without a new date. If the event is postponed and not rescheduled within 90 days, the purchaser may request a full refund until a new date is announced. Event not delivered as described. The purchaser may request a full refund if the event is not fully performed, if the main advertised experience is not delivered, or if the event differs significantly from the description on the event page at the time of purchase. Only applies to Headliners. More on section 4. Artists and Line up. Unable to enter. The purchaser may request a full refund if they hold a valid ticket, meet all admission requirements, and are unable to enter because of venue capacity, entry management, safety concerns or lack of access to the venue. Nothing in this policy limits any right the purchaser has under Mexican law. 2. CIRCUMSTANCES THAT DO NOT QUALIFY FOR A REFUND When the event takes place as offered, refunds will not be issued because of: - A change of mind or change in personal plans. - Illness, injury, work obligations, family circumstances or scheduling conflicts. - Transportation problems, flight cancellations, traffic, parking, lodging or travel delays. - Failure to attend, late arrival or leaving early. - Failure to present a valid ticket or valid government-issued photo identification. - Purchasing the wrong ticket type, quantity or date. - Duplicate purchases, except for a verified payment-processing error. - Personal preferences about crowd size, sound levels, weather during the event, wait times, atmosphere or personal expectations, when admission was provided. - Changes to set times, running order or room assignments. - Denial of entry or removal for violating age requirements (18+), identification requirements, venue rules, safety rules or the law. - Denial of entry or removal due to intoxication, threatening behavior, harassment, violence, prohibited items or conduct that endangers others. - Tickets purchased from an unauthorized reseller or any source other than SET Underground or its authorized ticketing platform. 3. WEATHER AND CIRCUMSTANCES OUTSIDE OUR CONTROL The event proceeds rain or shine unless SET Underground announces otherwise. If the event takes place as scheduled and admission is provided, weather conditions do not entitle the purchaser to a refund. 4. ARTISTS AND LINEUP Artists, supporting acts, performance order, set times, set lengths, rooms, and production elements are subject to change. Headliners and supporting performers: A Headliner is a performer expressly designated as \"Headliner\" in the lineup on the official event page. All other performers, including special guests, featured guests, live sets, openers, and room or loft performers, are supporting performers. A performer's name appearing in the event title, artwork, or promotion does not by itself make that performer a Headliner. Supporting performers: A change involving a supporting performer, performance time, running order, or production element does not by itself entitle the purchaser to a refund when the event otherwise takes place. Artist cancellations: Artist cancellations are outside SET Underground's control. A performer's inability to appear for any reason, including visa or immigration issues, travel disruption, illness, or the performer's own decision, is a circumstance beyond the organizer's reasonable control. Multiple Headliners: When an event lists more than one Headliner, the event is considered performed as advertised if at least one Headliner performs. The cancellation of one or more Headliners in that case does not entitle the purchaser to a refund. All Headliners unavailable: If every Headliner is unable to perform, SET Underground may, at its sole discretion, (a) substitute one or more performers of comparable standing, (b) reschedule the event, with tickets remaining valid for the new date, or (c) offer a goodwill benefit under Section 13. If the event proceeds under option (a) or (c), no refund is owed except where required by law. If the event is rescheduled under option (b), refunds are available only as described in Section 1 for postponed or rescheduled events. Refunds are owed for a Headliner cancellation only if SET Underground does not substitute, reschedule, or offer a goodwill benefit, or where required by applicable law or the ticketing platform's rules. Nothing in this section eliminates any refund right arising from a material failure to perform the event or any right that cannot legally be waived. 5. TABLES, DEPOSITS AND MINIMUM SPEND Table reservations, deposits, minimum-spend commitments and table payments are final and non-refundable, except as provided in Section 1. Before purchasing, the purchaser is responsible for reviewing the table location, capacity, arrival deadline, included items, minimum spend, taxes, service charges and venue rules. If the purchaser or any guest arrives late, fails to meet admission requirements or does not comply with venue rules, the purchaser's financial obligations remain and no refund is owed. 6. TRANSFERS Unless the event page states otherwise, the original purchaser may request a transfer to another eligible guest before the transfer deadline. A transfer is complete only when confirmed by SET Underground or the authorized ticketing platform. The new holder must meet all age, identification and admission requirements. Tickets may not be resold in violation of the law or platform rules. Refunds are returned to the original purchaser's payment method. 7. ADMISSION AND CONDUCT Admission is subject to ticket validity, venue capacity, the 18+ age requirement, valid government-issued photo identification, security screening and venue rules. SET Underground and venue management may refuse entry to or remove anyone whose conduct is unsafe, threatening, abusive, discriminatory, disruptive, intoxicated or unlawful. No refund is owed in these cases. 8. EVENT ENVIRONMENT The event is a live nightlife event on the beach, with crowds, loud music, flashing lights, fire performances, alcohol service and exposure to the weather. Guests are responsible for deciding whether this environment suits their personal circumstances. 9. PHOTOGRAPHY AND RECORDING Photography, video and audio recording will take place at the event and may be used in event documentation and promotion. Guests who do not wish to appear should notify staff at the event or contact info@set-sf.com before attending. 10. REFUND REQUESTS Submit requests through Eventbrite's refund system when available, or by email to info@set-sf.com, including: - The order number. - The purchaser's full name. - The email address on the order. - The event name and date. - The reason for the request. When to submit: requests may be submitted at any time before the event, and up to two months after the scheduled event date. Requests based on a cancellation or postponement may be submitted as soon as it is announced. SET Underground will respond within five business days of receiving the request. Approved refunds are processed through the original payment method. For cancellations and postponements handled on Eventbrite, refunds include the ticket price and ticketing fees. Purchasers may also file a complaint with the Procuraduría Federal del Consumidor (Profeco) at any time. 11. PAYMENT DISPUTES Please contact info@set-sf.com first so we can resolve any billing concern. SET Underground may provide transaction records, the policy accepted at checkout, event page records and attendance records to a ticketing platform, payment processor or financial institution in response to a dispute. Nothing in this section limits any right the purchaser has under the law. 12. GOVERNING LAW AND JURISDICTION This policy is governed by the laws of Mexico, including the Ley Federal de Protección al Consumidor. Matters may be brought before Profeco or the competent courts of Quintana Roo, Mexico. If any provision is found invalid, it is removed only to the extent necessary and the rest of the policy remains in effect. 13. GOODWILL OFFERS SET Underground may choose to offer ticket holders a goodwill benefit, such as admission to a future event or an upgrade. Goodwill offers are in addition to, never instead of, any refund or compensation owed under Section 1. 14. COURTESY REFUNDS SET Underground may, at its discretion, issue a refund or credit outside this policy as a one-time courtesy. A courtesy refund does not set a precedent for other purchasers. By proceeding with your purchase, you agree to abide by this cancellation policy and the terms and conditions of the event. If you have any questions or require further clarification, please contact our support team before completing your purchase. https://youtu.be/YOWUiZJ5ytg?si=WX49E4uTFKlWDuuc" canonical: "https://www.ticketfairy.com/event/white-party-tulum-2027-nye-at-ahau-by-set-david-graziano" --- # WHITE PARTY Tulum 2027 · NYE at Ahau by SET & David Graziano ## Event details | | | | --- | --- | | **Starts** | Thursday, December 31, 2026 at 8:00 PM | | **Ends** | Friday, January 1, 2027 at 5:00 AM | | **Venue** | Ahau Tulum, Tulum, Quintana Roo, MX | | **Event organizer** | Ahau Collection | | **Age** | 18+ | | **Flyer** | | ## Tickets | Ticket | Price | Availability | | --- | --- | --- | | \[Dinner + Party & Open Bar\] Early Bird Dinner + Party (Open Bar) | MXN 7700.00 | On sale | | \[Party Ticket & Open Bar\] Early Bird Party Only (Open Bar) | MXN 5280.00 | On sale | | \[Party Ticket & Open Bar\] VIP Ticket Party Only (Open Bar) | MXN 7700.00 | On sale | | \[Party Ticket & Open Bar\] Backstage Party Only (Open Bar) | MXN 9900.00 | On sale | | \[Holiday Special Limited\] Couple Tickets: Party Only (Open Bar From 10pm-3am) Includes 2 Tickets. | MXN 4730.00 | On sale | | \[Holiday Special Limited\] Girls $2500 DESC PARTY ONLY + OPEN BAR | MXN 3080.00 | On sale | | \[Holiday Special Limited\] Group Tickets - Saves $4000 Pesos X 4 Pax Party Only(5 Hr Open Bar) | MXN 4730.00 | On sale | | \[Holiday Special Limited\] Locals Party Only + 5hr Open Bar (Local Id Required @check In) | MXN 4180.00 | On sale | | Table 1 Dj Booth (Max 15 Pax) - Includes 8 Tickets | MXN 140400.00 | On sale | | Table 2 Dj Booth (Max 12 Pax) - Includes 8 Tickets | MXN 118800.00 | On sale | | Table 3 Dj Booth (Max 12 Pax) - Includes 8 Tickets | MXN 118800.00 | On sale | | Table 4 (Max 15 Pax) - Includes 8 Tickets | MXN 97200.00 | On sale | | Table 5 (Max 15 Pax) - Includes 8 Tickets | MXN 97200.00 | On sale | | Table 6 (Max 10 Pax) - Includes 8 Tickets | MXN 86400.00 | On sale | | Table 7 (Max 10 Pax) - Includes 8 Tickets | MXN 86400.00 | On sale | | Table 8 (Max 10 Pax) - Includes 8 Tickets | MXN 86400.00 | On sale | | Table 9 (Max 10 Pax) - Includes 8 Tickets | MXN 86400.00 | On sale | | Table 10 (Max 10 Pax) - Includes 8 Tickets | MXN 75600.00 | On sale | | Table 11 (Max 10 Pax) - Includes 8 Tickets | MXN 75600.00 | On sale | | Table 12 (Max 12 Pax) - Includes 8 Tickets | MXN 81000.00 | On sale | **Buy tickets:** [Buy tickets through ACP or UCP](https://www.ticketfairy.com/developers/agent-checkout) with a buyer-approved shared payment token (SPT) when the checkout offers it. Thursday, 31 December 2026 08:00 PM – 05:00 AM Ahau Tulum, Tulum, Quintana Roo Ages 18+ ![WHITE PARTY Tulum 2027 · NYE at Ahau by SET & David Graziano flyer](https://www.ticketfairy.com/uploaded/thumbnails/db_file_img_216347_300xauto.jpg) Get Tickets | Dinner + Party & Open Bar | | --- | | Early Bird Dinner + Party (Open Bar) Mex$7,700 (incl. fees) **Ahau NYE Dinner + Party Ticket** NYE Tickets Dinner + Party Ticket price (includes dinner, access to the most iconic party in Tulum, 5 Hour Open Bar )  **\* Price per person $7,000 mxn (18% gratuity included)** **Menu: COMING SOON** **Dress Code: **"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Open for Party Only guest: 10:00 pm** \*** Open Bar from:** 10 pm to 3:00 am (Includes vodka, mezcal, tequila, whisky, gin, water, soft drinks) \* Ticket is not transferable to another person \* All guest MUST present a valid ID and QR code at the entrance \* Guest must be 18 years old \* There are no refunds for cancellations or no-show available after purchase \* We reserve the right to admission PLEASE NOTE: THIS REQUEST IS NOT A CONFIRMED BOOKING, AND CONFIRMED RESERVATIONS DO NOT GUARANTEE ENTRY. ENTRY IS AT DOOR DISCRETION. | | Party Ticket & Open Bar | | Early Bird Party Only (Open Bar) Mex$5,280 (incl. fees) **Ahau X SET Underground NYE Party Ticket** NYE Tickets Party Ticket price (includes access to the most iconic party in Tulum, 5 Hour Open Bar) **\* If you buy several tickets, at cart check out please provide the full name of every person! We will require ID of every person with their QR code.** **\* Price per person **MX$4000 (18% gratuity included) **Dress Code: **"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Open for Party Only guest: 10:00 pm** \*** Open Bar from:** 10 pm to 3:00 am (Includes vodka, mezcal, tequila, whisky, gin, water, soft drinks) \* Ticket is not transferable to another person \* All guest MUST present a valid ID and QR code at the entrance \* Guest must be 18 years old \* There are no refunds for cancellations or no-show available after purchase \* We reserve the right to admission PLEASE NOTE: THIS REQUEST IS NOT A CONFIRMED BOOKING, AND CONFIRMED RESERVATIONS DO NOT GUARANTEE ENTRY. ENTRY IS AT DOOR DISCRETION. | | VIP Ticket Party Only (Open Bar) Mex$7,700 (incl. fees) **Ahau X SET Underground NYE Party Ticket** NYE Tickets Party Ticket price (includes access to the most iconic party in Tulum, 5 Hour Open Bar) **\* If you buy several tickets, at cart check out please provide the full name of every person! We will require ID of every person with their QR code.** **Dress Code: **"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Open for Party Only guest: 10:00 pm** \*** Open Bar from:** 10 pm to 3:00 am (Includes vodka, mezcal, tequila, whisky, gin, water, soft drinks) \* Ticket is not transferable to another person \* All guest MUST present a valid ID and QR code at the entrance \* Guest must be 18 years old \* There are no refunds for cancellations or no-show available after purchase \* We reserve the right to admission PLEASE NOTE: THIS REQUEST IS NOT A CONFIRMED BOOKING, AND CONFIRMED RESERVATIONS DO NOT GUARANTEE ENTRY. ENTRY IS AT DOOR DISCRETION. | | Backstage Party Only (Open Bar) Mex$9,900 (incl. fees) **Ahau X SET Underground NYE Party Ticket** NYE Tickets Party Ticket price (includes access to the most iconic party in Tulum, 5 Hour Open Bar) **\* If you buy several tickets, at cart check out please provide the full name of every person! We will require ID of every person with their QR code.** **Dress Code: **"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Open for Party Only guest: 10:00 pm** \*** Open Bar from:** 10 pm to 3:00 am (Includes vodka, mezcal, tequila, whisky, gin, water, soft drinks) \* Ticket is not transferable to another person \* All guest MUST present a valid ID and QR code at the entrance \* Guest must be 18 years old \* There are no refunds for cancellations or no-show available after purchase \* We reserve the right to admission PLEASE NOTE: THIS REQUEST IS NOT A CONFIRMED BOOKING, AND CONFIRMED RESERVATIONS DO NOT GUARANTEE ENTRY. ENTRY IS AT DOOR DISCRETION. | | Holiday Special Limited | | Couple Tickets: Party Only (Open Bar From 10pm-3am) Includes 2 Tickets. Mex$4,730 (incl. fees) You must be a couple in order to use this ticket. Singles will not be allowed.  Cancellation Policy. TICKETS & TABLES SALES ARE NON-REFUNDABLE, ALL SALES ARE FINAL. By purchasing this ticket I agree that ticket & table sales for this event are NON-REFUNDABLE and all sales are FINAL. By purchasing a ticket or reserving a table, I assume responsibility at my own risk and have no rights to a refund if this event is canceled for any reason including but not restricted to: divine intervention, natural catastrophe, government intervention, new COVID-19 restrictions or personal perspective & evaluations.  OUR EVENT IS RAIN OR SHINE. | | Girls $2500 DESC PARTY ONLY + OPEN BAR Mex$3,080 (incl. fees) Must show proof of Residence in Tulum with a Valid ID. Cancellation Policy. TICKETS & TABLES SALES ARE NON-REFUNDABLE, ALL SALES ARE FINAL. By purchasing this ticket I agree that ticket & table sales for this event are NON-REFUNDABLE and all sales are FINAL. By purchasing a ticket or reserving a table, I assume responsibility at my own risk and have no rights to a refund if this event is canceled for any reason including but not restricted to: divine intervention, natural catastrophe, government intervention, new COVID-19 restrictions or personal perspective & evaluations.  OUR EVENT IS RAIN OR SHINE. | | Group Tickets - Saves $4000 Pesos X 4 Pax Party Only(5 Hr Open Bar) Mex$4,730 (incl. fees) Cancellation Policy. TICKETS & TABLES SALES ARE NON-REFUNDABLE, ALL SALES ARE FINAL. By purchasing this ticket I agree that ticket & table sales for this event are NON-REFUNDABLE and all sales are FINAL. By purchasing a ticket or reserving a table, I assume responsibility at my own risk and have no rights to a refund if this event is canceled for any reason including but not restricted to: divine intervention, natural catastrophe, government intervention, new COVID-19 restrictions or personal perspective & evaluations.  OUR EVENT IS RAIN OR SHINE. | | Locals Party Only + 5hr Open Bar (Local Id Required @check In) Mex$4,180 (incl. fees) Must show proof of Residence in Tulum with a Valid ID. Cancellation Policy. TICKETS & TABLES SALES ARE NON-REFUNDABLE, ALL SALES ARE FINAL. By purchasing this ticket I agree that ticket & table sales for this event are NON-REFUNDABLE and all sales are FINAL. By purchasing a ticket or reserving a table, I assume responsibility at my own risk and have no rights to a refund if this event is canceled for any reason including but not restricted to: divine intervention, natural catastrophe, government intervention, new COVID-19 restrictions or personal perspective & evaluations.  OUR EVENT IS RAIN OR SHINE. | Reserve Tables | Table 1 Dj Booth (Max 15 Pax) - Includes 8 Tickets Mex$140,400 (incl. fees) guests **VIP Table #1** **Table up to 15 people - TICKETS PURCHASED SEPARATELY** Total Price - MX$90,000 **(20% gratuity included)** **Includes**:  $72,000 towards bottle service spend credit + Open Bar **Price per additional guest:** $5,000 mxn per person **Special Benefits for VIP tables** Exclusive Access: - Priority entry to the event without waiting in general admission lines. - Access to a reserved VIP area with premium views of the stage. Premium Amenities: - Exclusive lounge seating and table service. - Dedicated bar with a selection of premium drinks and cocktails. - Private restrooms for VIP guests. - Access to massage service (15 to 20 min per person). Special Perks: - Complimentary midnight snack: torta de cochinita & churros in the VIP area. Personalized Service: - Dedicated hosts and staff to ensure a seamless VIP experience. - Option to pre-book tables or special packages.   \* Total Cost Need to be paid 100 % in Advanced \* For additional guest upon request, for inquiries please email: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) **\* Dress Code:**"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Opens for Table Guest: 10:00 pm** \* DOES NOT INCLUDE Party Entry Ticket or Dinner Tickets are sold separately.  \* Please send the full names of the guests on this table to: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) \* Ticket is not transferable to another person \* All guest must present a Valid ID and QR code at the entrance \* Guest must be 18 years old **\* There are NO Refunds for Cancellations or No-Show available after purchase** \* We reserve the right to admission Please note:  Entry is at door discretion. | | --- | | Table 2 Dj Booth (Max 12 Pax) - Includes 8 Tickets Mex$118,800 (incl. fees) guests **VIP Table #2** **Table up to 12 people - TICKETS PURCHASED SEPARATELY** Total Price - MX$70,000 **(20% gratuity included)** **Includes**:  $56,000 towards bottle service spend credit + Open Bar **Price per additional guest:** $5,000 mxn per person **Special Benefits for VIP tables** Exclusive Access: - Priority entry to the event without waiting in general admission lines. - Access to a reserved VIP area with premium views of the stage. Premium Amenities: - Exclusive lounge seating and table service. - Dedicated bar with a selection of premium drinks and cocktails. - Private restrooms for VIP guests. - Access to massage service (15 to 20 min per person). Special Perks: - Complimentary midnight snack: torta de cochinita & churros in the VIP area. Personalized Service: - Dedicated hosts and staff to ensure a seamless VIP experience. - Option to pre-book tables or special packages.   \* Total Cost Need to be paid 100 % in Advanced \* For additional guest upon request, for inquiries please email: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) **\* Dress Code:**"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Opens for Table Guest: 10:00 pm** \* DOES NOT INCLUDE Party Entry Ticket or Dinner Tickets are sold separately.  \* Please send the full names of the guests on this table to: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) \* Ticket is not transferable to another person \* All guest must present a Valid ID and QR code at the entrance \* Guest must be 18 years old **\* There are NO Refunds for Cancellations or No-Show available after purchase** \* We reserve the right to admission Please note:  Entry is at door discretion. | | Table 3 Dj Booth (Max 12 Pax) - Includes 8 Tickets Mex$118,800 (incl. fees) guests **VIP Table #3** **Table up to 12 people - TICKETS PURCHASED SEPARATELY** Total Price - MX$70,000 **(20% gratuity included)** **Includes**:  $56,000 towards bottle service spend credit + Open Bar **Price per additional guest:** $5,000 mxn per person **Special Benefits for VIP tables** Exclusive Access: - Priority entry to the event without waiting in general admission lines. - Access to a reserved VIP area with premium views of the stage. Premium Amenities: - Exclusive lounge seating and table service. - Dedicated bar with a selection of premium drinks and cocktails. - Private restrooms for VIP guests. - Access to massage service (15 to 20 min per person). Special Perks: - Complimentary midnight snack: torta de cochinita & churros in the VIP area. Personalized Service: - Dedicated hosts and staff to ensure a seamless VIP experience. - Option to pre-book tables or special packages.   \* Total Cost Need to be paid 100 % in Advanced \* For additional guest upon request, for inquiries please email: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) **\* Dress Code:**"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Opens for Table Guest: 10:00 pm** \* DOES NOT INCLUDE Party Entry Ticket or Dinner Tickets are sold separately.  \* Please send the full names of the guests on this table to: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) \* Ticket is not transferable to another person \* All guest must present a Valid ID and QR code at the entrance \* Guest must be 18 years old **\* There are NO Refunds for Cancellations or No-Show available after purchase** \* We reserve the right to admission Please note:  Entry is at door discretion. | | Table 4 (Max 15 Pax) - Includes 8 Tickets Mex$97,200 (incl. fees) guests **VIP Table #4** **Table up to 15 people - TICKETS PURCHASED SEPARATELY** Total Price - MX$50,000 **(20% gratuity included)** **Includes**:  $40,000 towards bottle service spend credit + Open Bar **Price per additional guest:** $5,000 mxn per person **Special Benefits for VIP tables** Exclusive Access: - Priority entry to the event without waiting in general admission lines. - Access to a reserved VIP area with premium views of the stage. Premium Amenities: - Exclusive lounge seating and table service. - Dedicated bar with a selection of premium drinks and cocktails. - Private restrooms for VIP guests. - Access to massage service (15 to 20 min per person). Special Perks: - Complimentary midnight snack: torta de cochinita & churros in the VIP area. Personalized Service: - Dedicated hosts and staff to ensure a seamless VIP experience. - Option to pre-book tables or special packages.   \* Total Cost Need to be paid 100 % in Advanced \* For additional guest upon request, for inquiries please email: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) **\* Dress Code:**"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Opens for Table Guest: 10:00 pm** \* DOES NOT INCLUDE Party Entry Ticket or Dinner Tickets are sold separately.  \* Please send the full names of the guests on this table to: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) \* Ticket is not transferable to another person \* All guest must present a Valid ID and QR code at the entrance \* Guest must be 18 years old **\* There are NO Refunds for Cancellations or No-Show available after purchase** \* We reserve the right to admission Please note:  Entry is at door discretion. | | Table 5 (Max 15 Pax) - Includes 8 Tickets Mex$97,200 (incl. fees) guests **VIP Table #5** **Table up to 15 people - TICKETS PURCHASED SEPARATELY** Total Price - MX$50,000 **(20% gratuity included)** **Includes**:  $40,000 towards bottle service spend credit + Open Bar **Price per additional guest:** $5,000 mxn per person **Special Benefits for VIP tables** Exclusive Access: - Priority entry to the event without waiting in general admission lines. - Access to a reserved VIP area with premium views of the stage. Premium Amenities: - Exclusive lounge seating and table service. - Dedicated bar with a selection of premium drinks and cocktails. - Private restrooms for VIP guests. - Access to massage service (15 to 20 min per person). Special Perks: - Complimentary midnight snack: torta de cochinita & churros in the VIP area. Personalized Service: - Dedicated hosts and staff to ensure a seamless VIP experience. - Option to pre-book tables or special packages.   \* Total Cost Need to be paid 100 % in Advanced \* For additional guest upon request, for inquiries please email: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) **\* Dress Code:**"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Opens for Table Guest: 10:00 pm** \* DOES NOT INCLUDE Party Entry Ticket or Dinner Tickets are sold separately.  \* Please send the full names of the guests on this table to: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) \* Ticket is not transferable to another person \* All guest must present a Valid ID and QR code at the entrance \* Guest must be 18 years old **\* There are NO Refunds for Cancellations or No-Show available after purchase** \* We reserve the right to admission Please note:  Entry is at door discretion. | | Table 6 (Max 10 Pax) - Includes 8 Tickets Mex$86,400 (incl. fees) guests **VIP Table #6** **Table up to 10 people - TICKETS PURCHASED SEPARATELY** Total Price - MX$40,000**(20% service included)** **Includes**:  $32,000 towards bottle service spend credit + Open Bar **Price per additional guest:** $5,000 mxn per person **Special Benefits for VIP tables** Exclusive Access: - Priority entry to the event without waiting in general admission lines. - Access to a reserved VIP area with premium views of the stage. Premium Amenities: - Exclusive lounge seating and table service. - Dedicated bar with a selection of premium drinks and cocktails. - Private restrooms for VIP guests. - Access to massage service (15 to 20 min per person). Special Perks: - Complimentary midnight snack: torta de cochinita & churros in the VIP area. Personalized Service: - Dedicated hosts and staff to ensure a seamless VIP experience. - Option to pre-book tables or special packages.   \* Total Cost Need to be paid 100 % in Advanced \* For additional guest upon request, for inquiries please email: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) **\* Dress Code:**"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Opens for Table Guest: 10:00 pm** \* DOES NOT INCLUDE Party Entry Ticket or Dinner Tickets are sold separately.  \* Please send the full names of the guests on this table to: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) \* Ticket is not transferable to another person \* All guest must present a Valid ID and QR code at the entrance \* Guest must be 18 years old **\* There are NO Refunds for Cancellations or No-Show available after purchase** \* We reserve the right to admission Please note:  Entry is at door discretion. | | Table 7 (Max 10 Pax) - Includes 8 Tickets Mex$86,400 (incl. fees) guests **VIP Table #7** **Table up to 10 people - TICKETS PURCHASED SEPARATELY** Total Price - MX$40,000**(20% service included)** **Includes**:  $32,000 towards bottle service spend credit + Open Bar **Price per additional guest:** $5,000 mxn per person **Special Benefits for VIP tables** Exclusive Access: - Priority entry to the event without waiting in general admission lines. - Access to a reserved VIP area with premium views of the stage. Premium Amenities: - Exclusive lounge seating and table service. - Dedicated bar with a selection of premium drinks and cocktails. - Private restrooms for VIP guests. - Access to massage service (15 to 20 min per person). Special Perks: - Complimentary midnight snack: torta de cochinita & churros in the VIP area. Personalized Service: - Dedicated hosts and staff to ensure a seamless VIP experience. - Option to pre-book tables or special packages.   \* Total Cost Need to be paid 100 % in Advanced \* For additional guest upon request, for inquiries please email: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) **\* Dress Code:**"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Opens for Table Guest: 10:00 pm** \* DOES NOT INCLUDE Party Entry Ticket or Dinner Tickets are sold separately.  \* Please send the full names of the guests on this table to: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) \* Ticket is not transferable to another person \* All guest must present a Valid ID and QR code at the entrance \* Guest must be 18 years old **\* There are NO Refunds for Cancellations or No-Show available after purchase** \* We reserve the right to admission Please note:  Entry is at door discretion. | | Table 8 (Max 10 Pax) - Includes 8 Tickets Mex$86,400 (incl. fees) guests **VIP Table #8** **Table up to 10 people - TICKETS PURCHASED SEPARATELY** Total Price - MX$40,000 **(20% service included)** **Includes**:  $32,000 towards bottle service spend credit + Open Bar **Price per additional guest:** $5,000 mxn per person **Special Benefits for VIP tables** Exclusive Access: - Priority entry to the event without waiting in general admission lines. - Access to a reserved VIP area with premium views of the stage. Premium Amenities: - Exclusive lounge seating and table service. - Dedicated bar with a selection of premium drinks and cocktails. - Private restrooms for VIP guests. - Access to massage service (15 to 20 min per person). Special Perks: - Complimentary midnight snack: torta de cochinita & churros in the VIP area. Personalized Service: - Dedicated hosts and staff to ensure a seamless VIP experience. - Option to pre-book tables or special packages.   \* Total Cost Need to be paid 100 % in Advanced \* For additional guest upon request, for inquiries please email: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) **\* Dress Code:**"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Opens for Table Guest: 10:00 pm** \* DOES NOT INCLUDE Party Entry Ticket or Dinner Tickets are sold separately.  \* Please send the full names of the guests on this table to: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) \* Ticket is not transferable to another person \* All guest must present a Valid ID and QR code at the entrance \* Guest must be 18 years old **\* There are NO Refunds for Cancellations or No-Show available after purchase** \* We reserve the right to admission Please note:  Entry is at door discretion. | | Table 9 (Max 10 Pax) - Includes 8 Tickets Mex$86,400 (incl. fees) guests **VIP Table #9** **Table up to 10 people - TICKETS PURCHASED SEPARATELY** Total Price - MX$40,000 **(20% service included)** **Includes**:  $32,000 towards bottle service spend credit + Open Bar **Price per additional guest:** $5,000 mxn per person **Special Benefits for VIP tables** Exclusive Access: - Priority entry to the event without waiting in general admission lines. - Access to a reserved VIP area with premium views of the stage. Premium Amenities: - Exclusive lounge seating and table service. - Dedicated bar with a selection of premium drinks and cocktails. - Private restrooms for VIP guests. - Access to massage service (15 to 20 min per person). Special Perks: - Complimentary midnight snack: torta de cochinita & churros in the VIP area. Personalized Service: - Dedicated hosts and staff to ensure a seamless VIP experience. - Option to pre-book tables or special packages.   \* Total Cost Need to be paid 100 % in Advanced \* For additional guest upon request, for inquiries please email: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) **\* Dress Code:**"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Opens for Table Guest: 10:00 pm** \* DOES NOT INCLUDE Party Entry Ticket or Dinner Tickets are sold separately.  \* Please send the full names of the guests on this table to: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) \* Ticket is not transferable to another person \* All guest must present a Valid ID and QR code at the entrance \* Guest must be 18 years old **\* There are NO Refunds for Cancellations or No-Show available after purchase** \* We reserve the right to admission Please note:  Entry is at door discretion. | | Table 10 (Max 10 Pax) - Includes 8 Tickets Mex$75,600 (incl. fees) guests **VIP Table #10** **Table up to 10 people - TICKETS PURCHASED SEPARATELY** Total Price - MX$30,000 **(20% service included)** **Includes**:  $24,000 towards bottle service spend credit + Open Bar **Price per additional guest:** $5,000 mxn per person **Special Benefits for VIP tables** Exclusive Access: - Priority entry to the event without waiting in general admission lines. - Access to a reserved VIP area with premium views of the stage. Premium Amenities: - Exclusive lounge seating and table service. - Dedicated bar with a selection of premium drinks and cocktails. - Private restrooms for VIP guests. - Access to massage service (15 to 20 min per person). Special Perks: - Complimentary midnight snack: torta de cochinita & churros in the VIP area. Personalized Service: - Dedicated hosts and staff to ensure a seamless VIP experience. - Option to pre-book tables or special packages.   \* Total Cost Need to be paid 100 % in Advanced \* For additional guest upon request, for inquiries please email: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) **\* Dress Code:**"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Opens for Table Guest: 10:00 pm** \* DOES NOT INCLUDE Party Entry Ticket or Dinner Tickets are sold separately.  \* Please send the full names of the guests on this table to: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) \* Ticket is not transferable to another person \* All guest must present a Valid ID and QR code at the entrance \* Guest must be 18 years old **\* There are NO Refunds for Cancellations or No-Show available after purchase** \* We reserve the right to admission Please note:  Entry is at door discretion. | | Table 11 (Max 10 Pax) - Includes 8 Tickets Mex$75,600 (incl. fees) guests **VIP Table #11** **Table up to 10 people - TICKETS PURCHASED SEPARATELY** Total Price - MX$30,000 **(20% service included)** **Includes**:  $24,000 towards bottle service spend credit + Open Bar **Price per additional guest:** $5,000 mxn per person **Special Benefits for VIP tables** Exclusive Access: - Priority entry to the event without waiting in general admission lines. - Access to a reserved VIP area with premium views of the stage. Premium Amenities: - Exclusive lounge seating and table service. - Dedicated bar with a selection of premium drinks and cocktails. - Private restrooms for VIP guests. - Access to massage service (15 to 20 min per person). Special Perks: - Complimentary midnight snack: torta de cochinita & churros in the VIP area. Personalized Service: - Dedicated hosts and staff to ensure a seamless VIP experience. - Option to pre-book tables or special packages.   \* Total Cost Need to be paid 100 % in Advanced \* For additional guest upon request, for inquiries please email: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) **\* Dress Code:**"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Opens for Table Guest: 10:00 pm** \* DOES NOT INCLUDE Party Entry Ticket or Dinner Tickets are sold separately.  \* Please send the full names of the guests on this table to: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) \* Ticket is not transferable to another person \* All guest must present a Valid ID and QR code at the entrance \* Guest must be 18 years old **\* There are NO Refunds for Cancellations or No-Show available after purchase** \* We reserve the right to admission Please note:  Entry is at door discretion. | | Table 12 (Max 12 Pax) - Includes 8 Tickets Mex$81,000 (incl. fees) guests **VIP Table #12** **Table up to 12 people - TICKETS PURCHASED SEPARATELY** Total Price - MX$35,000 **(20% service included)** **Includes**:  $28,000 towards bottle service spend credit + Open Bar **Price per additional guest:** $5,000 mxn per person **Special Benefits for VIP tables** Exclusive Access: - Priority entry to the event without waiting in general admission lines. - Access to a reserved VIP area with premium views of the stage. Premium Amenities: - Exclusive lounge seating and table service. - Dedicated bar with a selection of premium drinks and cocktails. - Private restrooms for VIP guests. - Access to massage service (15 to 20 min per person). Special Perks: - Complimentary midnight snack: torta de cochinita & churros in the VIP area. Personalized Service: - Dedicated hosts and staff to ensure a seamless VIP experience. - Option to pre-book tables or special packages.   \* Total Cost Need to be paid 100 % in Advanced \* For additional guest upon request, for inquiries please email: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) **\* Dress Code:**"Tribal White Chic Attire"** (Strictly Enforced)** **\* Doors Opens for Table Guest: 10:00 pm** \* DOES NOT INCLUDE Party Entry Ticket or Dinner Tickets are sold separately.  \* Please send the full names of the guests on this table to: [ventasrp@ahaucollection.com](mailto:rsvp@ahautulum.com) \* Ticket is not transferable to another person \* All guest must present a Valid ID and QR code at the entrance \* Guest must be 18 years old **\* There are NO Refunds for Cancellations or No-Show available after purchase** \* We reserve the right to admission Please note:  Entry is at door discretion. | **Got a promo code? Click here** **Promo Code** Ahau's New Year's Eve White Party returns to the beach in Tulum. Year two curated by David Graziano & SET Underground. Tribal white attire. WHITE PARTY New Year's Eve at Ahau, Tulum. Ahau's White Party returns for New Year's Eve, and SET Underground is back on the beach for year two. Dinner under the stars. Fire on the sand. A dancefloor dressed in white, carrying you out of 2026 and into 2027. Music: lineup announced soon. Dress code: tribal white attire required. Curated by David Graziano, founder of Ahau. Produced by SET Underground. Ahau Tulum. Carretera Tulum a Boca Paila Km 7.5, Zona Costera. 18+ **![](https://ttf-public.s3.amazonaws.com/uploads/YQn8ef2RFzCne0mia6tWIwX5XKhCo5NauCQOeu3B7Q3QOrjnHziWjTuoXpmI74ZR.webp)** **The night:** - 5 hour premium open bar - Chef driven beachfront dinner (Dinner & Party tickets) - Fire shows and theatrical performances - Immersive art installations on the beach - Massage and wellness tents - Ritual spaces and intention moments ![](https://ttf-public.s3.amazonaws.com/uploads/dpyEDl10LzpTWdbxww0xRQi0l9cdmOlpyrTRbcf3jgBe0aUfRDUeLYmNXLXS82Xz.webp) 8PM dinner 10PM to late, party Chef driven beachfront dinner from 8PM, then the party 10PM to late. 5 hour premium open bar. Fire shows, art installations, massage and wellness tents. Tribal white attire required. Party from 10PM to late. 5 hour premium open bar. Fire shows, art installations, massage and wellness tents. Tribal white attire required. ![](https://ttf-public.s3.amazonaws.com/uploads/L21fdYQbtzDcyFdjpTxxgWNMe1tgEd2cmagSl48mRNwfqSM6Zi6cMZOK58vBRWvl.webp) Expect refined production, subtle theatrics, moonlit rituals, and the signature touch of SET Underground all set against the iconic architecture and soul of Ahau Tulum. This is not just a celebration. It is a calling. A new beginning. A night to step into your next chapter. ✨ **Join us as we welcome NEW YEAR’S 2027.** Limited capacity. Elegance required. Energy elevated. [**SET UNDERGROUND NEW YEAR'S 2025**](https://www.instagram.com/p/DEXoEZQON8f/) [**SET UNDERGROUND NEW YEAR'S 2024**](https://www.youtube.com/watch?v=YOWUiZJ5ytg) [**AHAU WHITE PARTY PAST NYE**](https://www.instagram.com/tv/CYKHD3BKwrW/?igsh=NXh5ajFram4xMGdn) ![](https://ttf-public.s3.amazonaws.com/uploads/ZhVfr11ZYL8yyz2PiDOXCATmJNzRmi4h3xiRwJGnYjgaO4cPGhCFqP3RIt3T8lEO.webp) ## VIP Table Service Enjoy the exclusive side of Ahau Tulum with our VIP table service! Our premier viewing deck offer main stage views and private table service for you and your friends. Your VIP Table wristband provides additional access to all GA and VIP areas within the event. All members of your party must be 18+ and provide valid photo ID and QR code at the entrance. For more information, please send your request to: ventasrp@ahaucollection.com or whatsapp +1.415.305.71 **\*There are NO Refunds for Cancellations or No-Show available after purchase** \*We reserve the right to admission **Please note:** Entry is at door discretion. Last Entry 4 AM ![](https://ttf-public.s3.amazonaws.com/uploads/rxyCSpGwmCmyFAnAaNAgjJaLb35OUxCgzWS207PIwxViEMyGUy2hDDOaw3jHhnGw.webp) SET Underground Ticket, Table and Refund Policy ### ALL SALES ARE FINAL, EXCEPT AS REQUIRED BY MEXICAN LAW All ticket purchases, table reservations, deposits, upgrades and add-ons are final and non-refundable, except in the cases listed in Section 1 or where a refund is required by the Ley Federal de Protección al Consumidor (LFPC) or other applicable Mexican law. By completing a purchase online, through an authorized ticketing platform, at the venue, or through an authorized SET Underground representative, the purchaser accepts this policy for themselves and every member of their party. Please review the event date, venue, admission requirements, ticket type, quantity and order total before completing your purchase. **Organizer (provider):** SET Underground LLC. Contact: info@set-sf.com. ### 1\. WHEN REFUNDS WILL BE PROVIDED **Event cancellation.** If the event is canceled and does not take place, the purchaser will receive a full refund of the amount paid, including service and ticketing charges, through the original payment method, within 30 calendar days of the cancellation announcement. **Postponement or rescheduling.** If the event is moved to a new date, the purchaser may choose to use their ticket on the new date or request a full refund. Refund requests for a rescheduled event will be paid within 30 calendar days of the request. **Postponed without a new date.** If the event is postponed and not rescheduled within 90 days, the purchaser may request a full refund until a new date is announced. **Event not delivered as described.** The purchaser may request a full refund if the event is not fully performed, if the main advertised experience is not delivered, or if the event differs significantly from the description on the event page at the time of purchase. Only applies to Headliners. More on section 4. Artists and Line up. **Unable to enter.** The purchaser may request a full refund if they hold a valid ticket, meet all admission requirements, and are unable to enter because of venue capacity, entry management, safety concerns or lack of access to the venue. Nothing in this policy limits any right the purchaser has under Mexican law. ### 2\. CIRCUMSTANCES THAT DO NOT QUALIFY FOR A REFUND When the event takes place as offered, refunds will not be issued because of: - A change of mind or change in personal plans. - Illness, injury, work obligations, family circumstances or scheduling conflicts. - Transportation problems, flight cancellations, traffic, parking, lodging or travel delays. - Failure to attend, late arrival or leaving early. - Failure to present a valid ticket or valid government-issued photo identification. - Purchasing the wrong ticket type, quantity or date. - Duplicate purchases, except for a verified payment-processing error. - Personal preferences about crowd size, sound levels, weather during the event, wait times, atmosphere or personal expectations, when admission was provided. - Changes to set times, running order or room assignments. - Denial of entry or removal for violating age requirements (18+), identification requirements, venue rules, safety rules or the law. - Denial of entry or removal due to intoxication, threatening behavior, harassment, violence, prohibited items or conduct that endangers others. - Tickets purchased from an unauthorized reseller or any source other than SET Underground or its authorized ticketing platform. ### 3\. WEATHER AND CIRCUMSTANCES OUTSIDE OUR CONTROL The event proceeds rain or shine unless SET Underground announces otherwise. If the event takes place as scheduled and admission is provided, weather conditions do not entitle the purchaser to a refund. ### 4\. ARTISTS AND LINEUP Artists, supporting acts, performance order, set times, set lengths, rooms, and production elements are subject to change. **Headliners and supporting performers:** A Headliner is a performer expressly designated as "Headliner" in the lineup on the official event page. All other performers, including special guests, featured guests, live sets, openers, and room or loft performers, are supporting performers. A performer's name appearing in the event title, artwork, or promotion does not by itself make that performer a Headliner. **Supporting performers:** A change involving a supporting performer, performance time, running order, or production element does not by itself entitle the purchaser to a refund when the event otherwise takes place. **Artist cancellations:** Artist cancellations are outside SET Underground's control. A performer's inability to appear for any reason, including visa or immigration issues, travel disruption, illness, or the performer's own decision, is a circumstance beyond the organizer's reasonable control. **Multiple Headliners:** When an event lists more than one Headliner, the event is considered performed as advertised if at least one Headliner performs. The cancellation of one or more Headliners in that case does not entitle the purchaser to a refund. **All Headliners unavailable:** If every Headliner is unable to perform, SET Underground may, at its sole discretion, (a) substitute one or more performers of comparable standing, (b) reschedule the event, with tickets remaining valid for the new date, or (c) offer a goodwill benefit under Section 13. If the event proceeds under option (a) or (c), no refund is owed except where required by law. If the event is rescheduled under option (b), refunds are available only as described in Section 1 for postponed or rescheduled events. Refunds are owed for a Headliner cancellation only if SET Underground does not substitute, reschedule, or offer a goodwill benefit, or where required by applicable law or the ticketing platform's rules. Nothing in this section eliminates any refund right arising from a material failure to perform the event or any right that cannot legally be waived. ### 5\. TABLES, DEPOSITS AND MINIMUM SPEND Table reservations, deposits, minimum-spend commitments and table payments are final and non-refundable, except as provided in Section 1. Before purchasing, the purchaser is responsible for reviewing the table location, capacity, arrival deadline, included items, minimum spend, taxes, service charges and venue rules. If the purchaser or any guest arrives late, fails to meet admission requirements or does not comply with venue rules, the purchaser's financial obligations remain and no refund is owed. ### 6\. TRANSFERS Unless the event page states otherwise, the original purchaser may request a transfer to another eligible guest before the transfer deadline. A transfer is complete only when confirmed by SET Underground or the authorized ticketing platform. The new holder must meet all age, identification and admission requirements. Tickets may not be resold in violation of the law or platform rules. Refunds are returned to the original purchaser's payment method. ### 7\. ADMISSION AND CONDUCT Admission is subject to ticket validity, venue capacity, the 18+ age requirement, valid government-issued photo identification, security screening and venue rules. SET Underground and venue management may refuse entry to or remove anyone whose conduct is unsafe, threatening, abusive, discriminatory, disruptive, intoxicated or unlawful. No refund is owed in these cases. ### 8\. EVENT ENVIRONMENT The event is a live nightlife event on the beach, with crowds, loud music, flashing lights, fire performances, alcohol service and exposure to the weather. Guests are responsible for deciding whether this environment suits their personal circumstances. ### 9\. PHOTOGRAPHY AND RECORDING Photography, video and audio recording will take place at the event and may be used in event documentation and promotion. Guests who do not wish to appear should notify staff at the event or contact info@set-sf.com before attending. ### 10\. REFUND REQUESTS Submit requests through Eventbrite's refund system when available, or by email to info@set-sf.com, including: - The order number. - The purchaser's full name. - The email address on the order. - The event name and date. - The reason for the request. **When to submit:** requests may be submitted at any time before the event, and up to two months after the scheduled event date. Requests based on a cancellation or postponement may be submitted as soon as it is announced. SET Underground will respond within five business days of receiving the request. Approved refunds are processed through the original payment method. For cancellations and postponements handled on Eventbrite, refunds include the ticket price and ticketing fees. Purchasers may also file a complaint with the Procuraduría Federal del Consumidor (Profeco) at any time. ### 11\. PAYMENT DISPUTES Please contact info@set-sf.com first so we can resolve any billing concern. SET Underground may provide transaction records, the policy accepted at checkout, event page records and attendance records to a ticketing platform, payment processor or financial institution in response to a dispute. Nothing in this section limits any right the purchaser has under the law. ### 12\. GOVERNING LAW AND JURISDICTION This policy is governed by the laws of Mexico, including the Ley Federal de Protección al Consumidor. Matters may be brought before Profeco or the competent courts of Quintana Roo, Mexico. If any provision is found invalid, it is removed only to the extent necessary and the rest of the policy remains in effect. ### 13\. GOODWILL OFFERS SET Underground may choose to offer ticket holders a goodwill benefit, such as admission to a future event or an upgrade. Goodwill offers are in addition to, never instead of, any refund or compensation owed under Section 1. ### 14\. COURTESY REFUNDS SET Underground may, at its discretion, issue a refund or credit outside this policy as a one-time courtesy. A courtesy refund does not set a precedent for other purchasers. By proceeding with your purchase, you agree to abide by this cancellation policy and the terms and conditions of the event. If you have any questions or require further clarification, please contact our support team before completing your purchase. [https://youtu.be/YOWUiZJ5ytg?si=WX49E4uTFKlWDuuc](https://youtu.be/YOWUiZJ5ytg?si=WX49E4uTFKlWDuuc) ![](https://ttf-public.s3.amazonaws.com/uploads/FOGYvkAfLDKJntT3UjefAwXkvVWqwYshxBAgo3TwijN0WWQt7JFM6Di137QPIqQg.webp) ![](https://ttf-public.s3.amazonaws.com/uploads/ppo8DVVSXPjRoSXVkauspAv3osBaoqKjgRkKExLJrbQ9RijTsXVEEIJd663cO5kX.webp) ![](https://ttf-public.s3.amazonaws.com/uploads/Ltqv2f6oy5ZycKoxYc9wiKgYsFbaDspN9F0L69SfQW3789ouco561PndFIb2IdAX.webp) ![](https://ttf-public.s3.amazonaws.com/uploads/PFpDLcqlPw2WFIOXv5eNMQm8avknemwSnQSRJJt7CruwHbtDTlOAW3ZOuhqU6dQq.webp) ![](https://ttf-public.s3.amazonaws.com/uploads/HJo8Qpxux6Gx7eze9NNTgJPIU74vLxAbh5QKVEVHFrAnhtvRzN5c0eI1t0tRCjHB.webp) ![](https://ttf-public.s3.amazonaws.com/uploads/ZgtfsuaWIt9O1YZSmI9wCX5KgeeJ57csiWDbOkfthAsV3z7ItEcJSgcOB5oAtMgR.webp) ## Organized by ### Ahau Collection [See all events by Ahau Collection](https://www.ticketfairy.com/events/ahau-events) ### Hear about new events first Email First name Last name How should Ahau Collection keep in touch? 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