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Answer Every Buyer's Question and Sell Tickets Right on Your Website

Buyers ask the same questions before they buy, about door times, age limits, bag rules and what a ticket includes. Your ticket concierge answers them in a chat on your own website, from the answers you enter and the FAQ pages you already keep, and puts tickets in the buyer's basket when they are ready. Questions it cannot answer go to your team.

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  • Buyers get answers before they give up
  • Answers in your words from your own pages
  • Tickets sold in the chat on your site
Ticket Fairy concierge Reference pages tab for a festival brand, with an FAQ page, a Google Doc and a paused page

Answer the Questions Buyers Ask Before They Buy

Create a concierge for your whole brand or for one event, then add a topic for each question your buyers ask, with the answer you would give them yourself. The concierge answers from your events and those answers, and passes anything it does not know to the people you choose. Open the preview and ask it your hardest questions before your buyers see it.

  • Topics: the questions buyers ask, with your answers
  • Brand or event: one concierge for your brand, or one for an event with its own rules
  • Preview: try every answer before buyers see it
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