--- title: "Mobile Tickets, Wallet Passes and QR Code Ticket Sales" description: "Buyers get QR code tickets by email and in their phone wallet, and walk-ups buy from a QR code on a poster or at the door with Apple Pay or Google Pay." canonical: "https://www.ticketfairy.com/features/check-in-and-box-office/mobile-tickets-and-quick-buy" --- # Mobile Tickets, Wallet Passes and QR Code Ticket Sales 1. [Features](https://www.ticketfairy.com/features) 2. [Check-in & box office](https://www.ticketfairy.com/features/check-in-and-box-office) 3. Mobile tickets # Put a Ticket on Every Phone and Sell One to Anyone Who Scans Your Code A buyer searching their inbox at the front of the queue slows everybody behind them, and a passer-by who sees your poster gives up when buying means an event page, an account and a long form. With Ticket Fairy, every buyer gets their tickets by email with a QR code, can open the same tickets in their account and can save each one to the wallet on their iPhone or Android phone. Print a quick-buy QR code on a poster, a flyer or the table at the door, and a walk-up buys on their own phone with Apple Pay or Google Pay and no account, with the ticket arriving like any other order. [Get started free](https://manage.ticketfairy.com/registration) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) - Tickets by email, in the buyer's account and in their phone wallet - Old codes refused once a ticket is refunded or passed on - Walk-ups buying from a QR code on their own phones ## Send Every Buyer Their Tickets the Moment They Pay Each buyer's confirmation email carries their tickets as PDFs, each with its QR code, its ticket type and the ticket holder's name, and the same tickets wait on the order in the buyer's account. Add your own words to the confirmation email, such as the door time, the age limit and how to get home, and send buyers' replies to an address your team reads. The questions that would otherwise reach your inbox are answered before anybody asks. Print your directions, the entrance to use and what to bring on the ticket PDF itself, and give a camping, VIP or parking ticket type words of its own. The ticket a buyer shows at the door then carries what they need to know on the way there. - **Tickets by email**: a PDF with a QR code for each ticket - **In their account**: the same tickets on the buyer's order - **Your words in the email**: door times, rules and how to get home - **Reply-to address**: buyers' replies reach your team - [Add your own words to the ticket confirmation email](https://www.ticketfairy.com/guides/add-your-own-words-to-the-confirmation-email) - [Give Every Buyer the Answers Before They Ask](https://www.ticketfairy.com/features/emails-to-buyers/confirmation-and-ticket-emails) ![Ticket Fairy Confirmation Email card with custom text about door times and travel, and a reply-to address](https://www.ticketfairy.com/embeds/posters/marketing-confirmation-email--custom-text.png) ## Let Buyers Keep Their Tickets in Their Phone Wallet Add to Wallet on the buyer's order, and on the page they see after paying, saves each ticket as a pass in Apple Wallet on an iPhone or Google Wallet on an Android phone. The pass carries the ticket type, the ticket holder's name and the QR code, so a buyer opens their ticket from the phone's wallet at the door without signing in to anything or searching their email. Each ticket gets its own pass, so a buyer who bought for a group can hand each friend their own ticket. Buyers who prefer paper download the PDF from their order and print it, and your door team scans a printed code the same way as one on a phone. - **Add to Wallet**: on the order and on the confirmation page - **iPhone and Android**: Apple Wallet and Google Wallet passes - **Printable PDF**: for buyers who want a paper ticket ## Get a Ticket That Never Arrived Into the Buyer's Hands When a buyer says their tickets never came, the email address usually has a typo or the buyer reads a different inbox. Your box office or support team finds the order, corrects the name or email address on the ticket, and sends the same tickets again to the address the buyer gives. The QR code stays the same, so a ticket already printed or saved to a phone still scans. A resend goes to the address you enter for that one send and leaves the order as it was, so edit the ticket as well when the buyer should keep the new address. Ask Fai, the assistant inside your dashboard, to find a buyer's order and read out its tickets, their state and the address on them, so you know what was sent before you send it again. - **Resend**: the same tickets to any address you enter - **Edit Ticket**: the name and email on one ticket - **Same code**: a printed or saved ticket still scans - [Resend a buyer's tickets and fix their details](https://www.ticketfairy.com/guides/resend-tickets-and-fix-a-buyers-details) - [Find the Order, Fix the Problem and Get Buyers Back to Their Day](https://www.ticketfairy.com/features/orders-refunds-and-resale/find-and-fix-orders) ![Ticket Fairy Resend Confirmation dialog with the buyer's email address filled in](https://www.ticketfairy.com/embeds/posters/marketing-order-resend--resend-confirmation.png) ## Admit Whoever Holds the Ticket Now When a buyer refunds, resells or passes on a ticket, its old QR code is refused at the door, whatever the buyer's phone, wallet pass or printout still shows. The Entry Fairy app tells your door team why in plain words, and the new ticket holder's ticket scans. The person who holds the ticket now is the one who gets in, and a screenshot of a refunded ticket gets nobody through. A wallet pass can also be taken off the buyer's phone when the ticket is cancelled, refunded, resold or passed on. A buyer paying in instalments can save their tickets to their wallet once the last payment is made, and their order tells them so until then. - **Old codes refused**: refunded, resold and passed-on tickets - **The reason shown**: in plain words for your door team - **New holder admitted**: the ticket they hold now scans - [Get Every Spare Ticket to a Fan Who Wants to Come](https://www.ticketfairy.com/features/orders-refunds-and-resale/resale-transfers-and-waiting-lists) - [Get Your Crowd Through the Door Quickly, With Nobody Getting In Twice](https://www.ticketfairy.com/features/check-in-and-box-office/door-scanning-and-entry) ![Ticket Fairy Edit Ticket dialog with the ticket holder's name, email address, ticket type and status](https://www.ticketfairy.com/embeds/posters/marketing-order-resend--edit-ticket.png) ## Turn Any Poster Into a Box Office Create a quick-buy link for the whole event, one ticket type or one add-on, and download its QR code for your printer. Put it on posters and flyers, the table at the door, the bar or a sign by the entrance, or copy the link into a message or a post. A buyer scans it with their phone camera and lands in a checkout with the ticket already chosen. Give each link a label your team recognises, such as the poster run or the venue it is on, so you know which code is which. The list shows whether each link is on sale, so your team knows which codes to take down. - **Create link**: for the whole event, a ticket type or an add-on - **Show QR**: download it as a PNG or an SVG - **Copy link**: the same checkout in a message or a post ## Let Walk-Ups Pay in One Tap on Their Own Phone A link for one ticket type opens a checkout with that ticket already chosen, so the buyer picks how many, enters their email address and pays. Apple Pay and Google Pay fill in the billing details from the buyer's wallet, and a card works too. Nobody creates an account or a password, and the buyer receives their ticket by email like any other order on your event. A whole-event link shows your ticket types and add-ons with a running total, so a buyer can put together their own order. Each sale arrives as an order on your event, on your Orders page and in your sales reports, and its ticket scans in the Entry Fairy app straight away. - **Apple Pay and Google Pay**: one tap, with the billing details from the wallet - **Email address only**: no account and no password - **Whole event**: every ticket type and add-on, with a running total ## Sell Drinks Packages and Upgrades From the Bar Point a link at an add-on or at a ticket type you keep off your public event page, such as a drinks package, a [VIP upgrade](https://www.ticketfairy.com/event-ticketing/merchandise-integration-ticketing) or a late-night pass, and only the people who scan the code can buy it. Add a promo code to the link and its discount applies at checkout. Give the link an expiry date for a flash offer or a one-night poster, and switch it off when the offer ends. Set the quantity a buyer starts with and the most they can buy in one go, so a two-for-one offer opens at two. Switch a link off and on again with Active, and the QR code you printed works as before once it is back on. - **Add-ons and hidden ticket types**: offers only the people who scan can buy - **Promo code**: a discount that applies at checkout - **Expires at and Active**: an offer that ends when you choose - [Earn More From Every Buyer With Extras They Want](https://www.ticketfairy.com/features/add-ons-and-upsells) - [Give the Right Buyers a Better Price and See Which Codes Sell Tickets](https://www.ticketfairy.com/features/promo-codes-and-discounts) ## Shorten the Queue at the Door Put a quick-buy QR code at the entrance, and walk-ups buy on their own phones while your door team keeps scanning. Buyers who would rather pay your team buy from the box office in the Entry Fairy app, with cash or a tap of their card, phone or watch on your team's phone. Both kinds of sale arrive as orders on your event, so every ticket scans the moment it is bought. Ask Fai for a checkout link that opens with a ticket type and quantity already chosen, when you want to send one quickly in a message. She can also change the words printed on your tickets and shows you each change before she saves it. - **Walk-ups buy on their phone**: while your door team scans - **Box office alongside**: cash and card sales in the scanning app - **Checkout links from Fai**: a ticket type and quantity already chosen - [Get Your Crowd Through the Door Quickly, With Nobody Getting In Twice](https://www.ticketfairy.com/features/check-in-and-box-office/door-scanning-and-entry) ## How Organisers Use Mobile Tickets and Quick-Buy Codes - ### A Club Night With a Street Poster Run The promoter prints a quick-buy code for general admission on every poster, each run with its own label. Passers-by buy in a few taps with Apple Pay, and the list shows which posters to take down once the link expires on the night. - ### A Festival With Camping and Parking Camping and parking ticket types carry their own collection directions on the PDF, and buyers save every ticket to their phone wallet. At the gate, the door team scans wallet passes and printed PDFs alike. - ### A Venue Bar Selling Upgrades A table card at the bar carries a quick-buy code for a hidden VIP upgrade ticket type. Guests buy the upgrade on their own phones during the show, and the bar team never handles the payment. - ### A Theatre Run With Gifted Tickets A buyer passes a ticket to a friend for Saturday's show. The friend's new ticket scans, and the buyer's old wallet pass is refused at the door with the reason shown, so only one person gets the seat. - ### A Conference Box Office Desk A delegate says their tickets never arrived. The box office team corrects a typo in the email address on the ticket and resends it, and the delegate walks in with the same code a minute later. [Get Started for Free](https://manage.ticketfairy.com/registration) [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo) **Get this page as a PDF** Read it later or share it with your team. We email you a link to the PDF. What to put in your PDF Enter your email We will email you this deck. We may also email you now and then about Ticket Fairy features that can help your events. You can unsubscribe at any time with one click. ## See It in Your Dashboard - ![Ticket Fairy Ticket Settings card with directions, the entrance and door times in the ticket PDF text box](https://www.ticketfairy.com/embeds/posters/marketing-tickets--event-ticket-pdf-text.png) Print your directions and door times on every ticket PDF for the event. - ![Ticket Fairy ticket type form with camping wristband collection text for the ticket PDF and the date hidden](https://www.ticketfairy.com/embeds/posters/marketing-tickets--ticket-type-pdf-text.png) Give a camping ticket its own collection directions and hide the date on it. ## Set It Up Step by Step - [Add your own words to the ticket confirmation email](https://www.ticketfairy.com/guides/add-your-own-words-to-the-confirmation-email) - [Print venue directions and entry details on your tickets](https://www.ticketfairy.com/guides/print-venue-directions-and-entry-details-on-your-tickets) - [Resend a buyer's tickets and fix their details](https://www.ticketfairy.com/guides/resend-tickets-and-fix-a-buyers-details) ## Questions About Mobile Tickets and Quick-Buy ### Mobile tickets #### Which phones can save a ticket to their wallet? iPhones, with Apple Wallet, and Android phones, with Google Wallet. The buyer selects Add to Wallet on their order or on the page they see after paying. #### When does a buyer on a payment plan get their wallet pass? Once the last payment is made. Until then, their order says they can save their tickets to their wallet when the plan is complete. #### Does a buyer need to sign in to show their ticket? No. The QR code in the email, the PDF and the wallet pass all scan without the buyer signing in. #### Does a resend make new tickets? No. The same codes go out again, so a buyer who finds the first email later can use either one and the door sees one ticket. You need an owner, admin, Support or Limited Support login on the event to resend. #### Do buyers need an account to buy from a QR code? No. A buyer enters their email address and pays. Their ticket arrives by email, the same as any other order on your event. #### How do quick-buy buyers pay? With Apple Pay, Google Pay or a card, on events that take payments through Stripe. On an event paid through another payment processor, and for a free ticket type, the link opens your normal checkout for that event. #### Does quick-buy ask for the buyer's date of birth or phone number? No. Quick-buy checkout skips the phone number and date of birth even when your event normally asks for them, so check ID at the door for an event with an age limit. #### Can I use a quick-buy link for reserved seats? No. A quick-buy link sells general admission ticket types and add-ons. Buyers choose seats on your event page. #### What happens when a link expires or I switch it off? Buyers who scan the code no longer reach checkout. Move the expiry date or switch the link back on to start selling again, and the QR code you printed works as before. #### Where do quick-buy sales show? Each sale is an order on your event, on your Orders page and in your sales reports, and its ticket scans at the door like any other. Links for a whole brand are on the QR Quick-Buy Links page of the brand, and links for one event on the same page of that event. ## Explore More of Ticket Fairy - [Door scanning Your door team scans tickets with the Entry Fairy app on their own phones, the app checks each ticket type's re-entry rules, door times and wristband, and you follow arrivals live. Check-in & box office](https://www.ticketfairy.com/features/check-in-and-box-office/door-scanning-and-entry) - [Confirmations & venue Add your door time, rules and travel to the confirmation email, reveal a secret venue to every ticket holder when you choose, and keep your regular emails as templates. Emails to buyers](https://www.ticketfairy.com/features/emails-to-buyers/confirmation-and-ticket-emails) - [Find & fix orders Find any order by buyer, email, phone or order number, resend tickets, correct a ticket holder, change ticket type, time slot or seat, and keep team notes. Orders, refunds & resale](https://www.ticketfairy.com/features/orders-refunds-and-resale/find-and-fix-orders) - [Resale & waiting lists Fans resell tickets and add-ons at face value or gift them to friends, waiting lists take every returned ticket, and each new holder gets their own barcode. Orders, refunds & resale](https://www.ticketfairy.com/features/orders-refunds-and-resale/resale-transfers-and-waiting-lists) [Back to **Check-in & box office**](https://www.ticketfairy.com/features/check-in-and-box-office) [Previous **Door scanning**](https://www.ticketfairy.com/features/check-in-and-box-office/door-scanning-and-entry) Ticket Fairy im Überblick: [Event-Ticketing-Portal](https://www.ticketfairy.com/event-ticketing/), mit den Funktionen, Preisen und dem Support hinter dieser Seite. ## Sell more tickets. Build the crowd that comes back. ## Start Selling Tickets Online Sign up without a credit card and build a test event before you commit. Go on sale in minutes when you are ready. No monthly subscription required for ticketing Start selling tickets immediately Ticketing tools included in the service fee [Get Started](https://manage.ticketfairy.com/welcome) [Talk to Fai Now](#) Ask Fai, our AI assistant, about Ticket Fairy’s features, pricing and how it could work for your event. No credit card required ## Demo‑Gespräch buchen Sieh dir das Empfehlungsmodell an, das im Durchschnitt 20 % mehr Ticketverkäufe bringt, erfahre, welche Kampagnen Tickets verkaufen, antworte Käufern schneller und halte Warteschlangen in Bewegung. Wie viele Tickets verkaufst du pro Jahr? 45‑Minuten‑Videoanruf Wähle eine Zeit, die dir passt --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)