--- title: "Event Payments, Booking Fees, Payouts and Payment Plans" description: "Link the account that takes your card payments, choose when you are paid and who pays the booking fee, and let buyers pay for bigger tickets in instalments." canonical: "https://www.ticketfairy.com/features/payments-and-payouts" --- # Event Payments, Booking Fees, Payouts and Payment Plans 1. [Features](https://www.ticketfairy.com/features) 2. Get paid 3. Payments & payouts # Get Paid for Every Ticket, on the Terms You Choose Choose how your events take card payments and when the money reaches you. Let Ticket Fairy collect the payments and pay you after the event, or link your own payment processing account and receive the money as tickets sell. Decide who pays the booking fee, offer [payment plans](https://www.ticketfairy.com/event-ticketing/event-payment-plans) on higher-priced tickets and see what each event has earned. [Get started free](https://manage.ticketfairy.com/registration) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) - Card payments ready before your on-sale - Your money when you want it - Bigger tickets that more fans can afford ![Ticket Fairy Connected payment methods table on a brand, with a managed account marked Default and a second account from an earlier season](https://www.ticketfairy.com/embeds/posters/marketing-brand-payments--connected-payment-methods.png) ## Choose When Your Ticket Money Reaches You When you set up your brand, pick how you are paid. With Paid out after your event, Ticket Fairy collects the card payments, there is nothing to set up and you can publish your event straight away. With Before your event, as tickets sell, the money goes to your own payment processing account as buyers pay, so you can spend it before the show. - **Paid out after your event**: nothing to set up, and your event can go live at once - **Paid as tickets sell**: the money goes to your own account as buyers pay - **Payout details**: the bank account we pay into, with a different one for any event that needs it ![Ticket Fairy payout choice during sign-up, with Before your event, as tickets sell chosen and the button that links a card payment account](https://www.ticketfairy.com/embeds/posters/marketing-sign-up--payout-as-tickets-sell.png) ## Link the Account That Takes Your Card Payments Link a payment processing account to your brand and every new event uses it. A managed account is set up and read inside your Ticket Fairy dashboard, with no second sign-in for your team to keep. Choose Stripe (classic) to be paid into the Stripe account you already run, or Xendit to take payments in Indonesia and the Philippines. Keep several accounts on one brand, name each one so your team knows it, and choose a different one for any event. - **Managed account**: set up, payouts and payments read from your dashboard - **Default account**: the account every new event on the brand starts with - **Ready to take money**: each account shows when it is active, with Continue setup where it is not ![Ticket Fairy Add Payment Method dialog with the Payment method provider choice, before a provider is picked](https://www.ticketfairy.com/embeds/posters/marketing-brand-payments--add-a-payment-method.png) ## Decide Who Pays the Booking Fee Choose who pays the booking fee on each event. With Added, buyers pay the booking fee and see one all-inclusive price on your event page, and you keep the full ticket price. With Absorbed, buyers pay exactly the price on your poster and the fee comes out of what you receive. With Added Later, buyers see the ticket price on the page and the fee at checkout. Your Ticket Types table shows what the buyer pays or what you receive for every price you enter. - **Added**: the buyer pays the fee and you keep the full ticket price - **Absorbed**: the price on your poster is the price at checkout - **Prices under your choice**: the buyer price or your amount beside each face value ![Ticket Fairy Tickets page with the Booking Fees choice set to Absorbed and the Ticket Types table showing the price excluding fees](https://www.ticketfairy.com/embeds/posters/marketing-tickets--fees-absorbed.png) ## Sell Higher-Priced Tickets to Fans Who Pay Over Time A fan who cannot pay for a weekend ticket today can pay a deposit at checkout and the rest weekly or monthly from the same card. You choose the deposit, the number of payments, how long before the event the last one is due and when an order that stops paying is cancelled. Ticket Fairy takes each payment on schedule and retries a failed one before your team has to act. A customer preview shows the plan the way your buyers will see it. - **Deposit at checkout**: a percentage, a fixed amount or the same as each later payment - **Weekly or monthly payments**: every plan finishes before the cutoff you set - **Automatic retries**: a failed payment is tried again before you need to look ![Ticket Fairy payment plan settings with the deposit, instalments and cancellation grace period](https://www.ticketfairy.com/embeds/posters/marketing-payment-plans--settings.png) ## Know What Each Event Earned and When You Get Paid Open your event's Performance page for net revenue from the first sale, with add-ons and table revenue in it and box office cash shown on its own. Once we send the money for an event Ticket Fairy collects for, the figure is marked Released to bank. The payment details in your publish review say when the payout is due for that event and what can hold it back, so you know when to expect your money. - **Net revenue**: live from the first sale on your event's Performance page - **Released to bank**: the mark that shows we have sent your money - **Payment details at publish**: when the payout is due and what can delay it ![Ticket Fairy publish review on the Payment and Support step, showing payment details, support contacts and promoter links](https://www.ticketfairy.com/embeds/posters/marketing-event-publish--payment-support.png) [Get Started for Free](https://manage.ticketfairy.com/registration) [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo) **Get this page as a PDF** Read it later or share it with your team. We email you a link to the PDF. What to put in your PDF Enter your email We will email you this deck. We may also email you now and then about Ticket Fairy features that can help your events. You can unsubscribe at any time with one click. ## Go Deeper Into Payments & payouts See each job done in your dashboard, with step-by-step guides and answers to your questions. - [Accounts, fees & payouts Choose when ticket money reaches you, link the payment processing account that takes card payments, decide who pays the booking fee and see what each event earned and when it pays out. See how it works](https://www.ticketfairy.com/features/payments-and-payouts/payment-accounts-fees-and-payouts) - [Payment plans Take a deposit at checkout and the rest in weekly or monthly instalments that finish before your event, with failed payments retried, a cancellation date you choose and a schedule buyers follow themselves. See how it works](https://www.ticketfairy.com/features/payments-and-payouts/payment-plans) ## Everything You Need to Take Payments and Get Paid - ### Payment processing accounts Link a managed account, Stripe (classic) or Xendit to your brand. Every new event uses the default, and you can choose a different account for any event. - ### Account names your team knows Rename each account on a brand so nobody puts an event on the wrong one. Buyers never see the name. - ### Archive old accounts Take an account off the list new events can use. Events already using it are untouched. - ### Payout after the event Let Ticket Fairy collect the card payments and pay you after the event, with nothing to set up. - ### Payout as tickets sell Receive the money in your own payment processing account as buyers pay, on that account's own payout schedule. - ### Payout details Enter the bank account we pay into on your brand, and use a different account for one event when you need to. - ### Who pays the booking fee Pass the fee to buyers, absorb it into your ticket price or show it at checkout. The choice applies to every ticket type and add-on on the event. - ### Payment plans Take a deposit at checkout and the rest in weekly or monthly payments. Buyers who already started a plan always keep their terms. - ### Ways buyers pay Buyers pay by card, with wallets such as Apple Pay and Google Pay, and with local payment methods. [Learn more](https://www.ticketfairy.com/features/checkout) - ### Earnings by event See each event's net revenue from the first sale, and the Released to bank mark once we have paid you. - ### Spend before your payout Hold your ticket money in Vault, see each event's payout date, and pay suppliers or spend on cards from the balance. [Learn more](https://www.ticketfairy.com/features/vault) - ### Refunds Refund an order or let buyers refund themselves, and see refunds come off what the event earned. [Learn more](https://www.ticketfairy.com/features/orders-refunds-and-resale) - ### Ask Fai Fai lists your payment processing accounts, sets who pays the booking fee and can set up a payment plan. She asks you to approve every change first. [Learn more](https://www.ticketfairy.com/features/fai) ## See It in Your Dashboard - ![Ticket Fairy payout choice during sign-up, with Paid out after your event chosen](https://www.ticketfairy.com/embeds/posters/marketing-sign-up--payout-after-event.png) Choose to be paid after your event and publish straight away, with nothing to set up. - ![Ticket Fairy Vault When you get paid for an event whose ticket money lands in Vault as buyers pay](https://www.ticketfairy.com/embeds/posters/marketing-vault-event-money--payout-direct.png) See when an event's ticket money reaches you when it lands as buyers pay. - ![Ticket Fairy sales summary showing tickets sold, revenue and orders for an event](https://www.ticketfairy.com/embeds/posters/marketing-analytics--sales-summary-cards.png) Follow the tickets sold and the revenue each event has earned from the first sale. ## Set Up Your Payments Step by Step - [Take ticket money with a payment processing account](https://www.ticketfairy.com/guides/connect-a-payment-account) - [Choose who pays the booking fee on your event](https://www.ticketfairy.com/guides/set-who-pays-the-fees) - [How do you set up a payment plan so buyers pay for tickets in instalments?](https://www.ticketfairy.com/guides/let-buyers-pay-for-tickets-in-instalments) - [Check the payout for your event](https://www.ticketfairy.com/guides/check-your-payout) ## Questions About Payments & payouts ### Payments & payouts #### When do I get paid? On an event Ticket Fairy collects the payments for, payouts are processed 10 to 15 business days after the event finishes. Where you take the card payments on your own account, you are paid on that account's own schedule. The publish review states this for the event in front of you. #### What can hold a payout back? A postponed event is paid after it takes place, and a cancelled one is held while we refund the buyers for you. Pending refund requests, chargebacks and an event we have classified as high risk each extend the wait. #### When should I link my own payment processing account? Before your on-sale. To be paid as tickets sell, your own account has to be active before your tickets go on sale. Paid out after your event needs nothing set up, so you can publish straight away. #### Who can link a payment processing account? Only the brand owner. A team member with admin rights can open the Payments page and read the accounts on it. A brand in Indonesia or the Philippines is offered Xendit only. #### Is my payment processing account the same as my payout details? No. The payment processing account takes the money from the buyer. Payout Details, under your brand's Details, is the bank account Ticket Fairy sends your money to after the event. Check it before the event ends, because a payout already sent to an old account has to be recalled. #### Can I change who pays the booking fee later? Not between Added and Absorbed once the event has ticket types, because each ticket type's prices were prepared under the current choice. Delete the ticket types, change the choice and create them again. A ticket type that has sold cannot be deleted. Added Later is not available for events in Australia, the United Kingdom or the United States. #### How much is the booking fee? It depends on the ticket price and the event's country. It falls as a percentage as prices rise, with a small minimum on low prices, and free tickets carry none. Your Ticket Types table shows the exact amount for every price you enter. #### What happens when a buyer stops paying their plan? Ticket Fairy retries a failed payment automatically. An order that is still unfinished at the cancellation cutoff you set is cancelled, and you keep the first instalment. A plan applies to the whole event, it can be saved only on the card payment method that supports plans, and your plan settings lock from the event's first sale. #### Which local payment methods can buyers use? Buyers can pay by card and with wallets such as Apple Pay and Google Pay. Local payment methods appear at checkout where they are available. #### Can I put a different payment processing account on one event? Yes. Open the event, select Payments and choose one of the brand's active accounts. You can change it until the event takes its first paid order. ## Explore More of Ticket Fairy - [Spend and Manage Your Ticket Money Before the Payout Hold your ticket money in Vault, pay everyone an event owes, give your team cards with limits and collect deposits and invoices from the same balance. Vault](https://www.ticketfairy.com/features/vault) - [Pay Your Deposits Before Your Tickets Go on Sale Apply for an advance against future ticket sales for deposits and upfront costs, reviewed by a funding partner and repaid from ticket sales. Capital](https://www.ticketfairy.com/features/capital) - [Get the Details You Need From Every Buyer and Lose Fewer Sales Ask buyers the questions your team needs, approve orders before tickets are issued, check buyer ID and win back buyers who left checkout. Checkout](https://www.ticketfairy.com/features/checkout) - [Answer Every Buyer Quickly and Keep Your Tickets With Real Fans Find and fix any order, refund buyers or let them refund themselves, keep resale at face value with a waiting list, and postpone or cancel an event cleanly. Orders, refunds & resale](https://www.ticketfairy.com/features/orders-refunds-and-resale) [Previous **Social media**](https://www.ticketfairy.com/features/social-media) [Next **Vault**](https://www.ticketfairy.com/features/vault) Ticket Fairy in full: [event ticketing platform](https://www.ticketfairy.com/event-ticketing/), with the features, pricing and support behind this page. ## Sell more tickets. Build the crowd that comes back. ## Start Selling Tickets Online Sign up without a credit card and build a test event before you commit. Go on sale in minutes when you are ready. No monthly subscription required for ticketing Start selling tickets immediately Ticketing tools included in the service fee [Get Started](https://manage.ticketfairy.com/welcome) [Talk to Fai Now](#) Ask Fai, our AI assistant, about Ticket Fairy’s features, pricing and how it could work for your event. No credit card required ## Book a demo call See the referral model that drives 20% more ticket sales on average, learn which campaigns sell tickets, answer buyers faster and keep queues moving. How many tickets do you sell per year? 45-Minute Video Call Pick a Time That Works for You --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)