---
title: "Timed Ticketing Software for Museums, Attractions and Tours"
description: "Sell entry by the hour at your museum, attraction or exhibition. Give each entry time its own price and capacity, and visitors book a date and time online."
canonical: "https://www.ticketfairy.com/features/seating-and-timed-entry/timed-entry"
---

# Sell timed entry tickets without overcrowding

Set up a whole season of entry times in one step, each with its own price and capacity. Visitors book a date and time.

  [Get started free](https://manage.ticketfairy.com/registration) [Book Demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)    ![Ticket Fairy Time Slots card for one group and date, listing each slot with its price, maximum sales and stock](https://www.ticketfairy.com/embeds/posters/marketing-time-slots--card.png)

- Visitors spread across the whole day
- No entry time over capacity
- Sales and arrivals for each entry time

## Set up a whole season of entry times at once

Museums, galleries, historic sites, immersive attractions, tours and food festivals sell entry by the hour, so the space never overfills and the queue outside stays short. Turn on time slots for a ticket type and choose your date range and the weekdays you open. Add your first and last entry time, the slot length, the price and how many visitors each slot takes. Generate Slots creates all the slots for you.

Leave out the dates you are closed with Exclude Specific Dates, and let a late slot end the next day for an evening event. To add a new run of dates later, use Generate time slots on the same ticket type, and the new slots join the same calendar. Make one ticket type for each kind of entry, such as General entry and Members, and each gets its own slots. Deactivate a slot to keep it for later, or ask Ticket Fairy to delete the slots you no longer sell, so visitors only see the times you are open.

- **Generate Slots**: all your entry times across your dates in one step
- **Exclude Specific Dates**: closed days left out before the slots are made
- **Slot can end the next day**: late sessions that run past midnight

- [Sell timed-entry tickets for an attraction, exhibition or food event](https://www.ticketfairy.com/guides/sell-timed-entry-tickets)

   ![Ticket Fairy Time Slots dialog with a two-week date range, weekdays, opening hours, a thirty-minute slot duration, price and maximum sales per slot](https://www.ticketfairy.com/embeds/posters/marketing-time-slots--generate.png)

## Price and fill each slot on its own terms

Each slot sells out on its own count, so one busy hour never blocks the rest of the day. Use Edit Time Slot to change one slot's price or capacity, so a Saturday morning can cost more than a Tuesday afternoon, or a school group can have a larger slot. On your Tickets page, the Time Slots card shows each date's slots with their price, maximum sales and the stock left.

Deactivate takes a slot off sale without removing it, which suits a private booking or a cleaning break, and Activate puts it back on sale. For an evening rate shared by many slots, create a second run at that price. Run a promotion for the days and slots you choose, and give visitors a reason to fill your quiet hours.

- **Edit Time Slot**: its own price or capacity
- **Deactivate**: a slot off sale and kept for later
- **Promotions for chosen slots**: a discount on the quiet days and times

- [Win group bookings and partner sales with better prices](https://www.ticketfairy.com/features/promo-codes-and-discounts)

## Let visitors pick a date and time in seconds

Your event page shows a calendar of the dates that still have a time on sale. A visitor picks a date, sees each entry time with its price and picks one. A full time stays on the list, greyed out and marked sold out, so the visitor chooses the next time and your quieter hours fill up. Each visitor reserves a date and a timed entry slot, so scheduled entry tickets never overfill a slot. Zoos, aquariums and other timed-entry attractions can use it as their reservation system, and each booking is a ticket for one date and time. A film festival sells its screenings from the film festival page, with its program, cinemas and passes.

- **Date calendar**: only the dates with a time still on sale
- **Entry times**: each time with its own price
- **Sold-out times**: greyed out, so visitors pick the next one

- [Lose fewer sales and know who is coming](https://www.ticketfairy.com/features/checkout)
- [Fill your screenings and keep every cinema on time](https://www.ticketfairy.com/solutions/film-festivals)

## Know which hours to promote and when to add staff

On a time-slot event, Sales by Time Slot opens first in Performance and lists the sales and revenue for each slot start, so you can see the hours to promote. On the day, the Ticket Type tab of your check-in page groups arrivals by date, then time, then ticket type. Sales by Promoter offers By Time Slot to show which promoter sold each slot.

Ask Fai, the assistant inside your dashboard, how busy each slot is today, and she tells you the arrivals for each slot on the date you name. Use it to move staff to the door before a busy hour or to decide whether a late slot is worth running.

- **Sales by Time Slot**: sales and revenue for each slot start
- **Arrivals by slot**: check-ins grouped by date, time and ticket type
- **By Time Slot for promoters**: which promoter sold each slot
- **Ask Fai**: how busy each slot is on a date

- [See your on-sale as it happens](https://www.ticketfairy.com/features/sales-reports)
- [Get your crowd in fast, and sell to walk-ups](https://www.ticketfairy.com/features/check-in-and-box-office)

   ![Ticket Fairy hourly check-in report with arrivals by hour on event day](https://www.ticketfairy.com/embeds/posters/marketing-check-in--hourly-report.png)

## Move a visitor to another time without a new order

Plans change, and a family who cannot make Saturday at eleven can still come on Sunday afternoon. Use Change Time Slot on their order to move the ticket to the date and time you choose. They get a replacement ticket for the new slot with a new barcode, and the old ticket stops working. Your visitor keeps their order, and your capacity counts stay right.

Give staff, press and guests a slot of their own with Upload Time Slot Guest Tickets, where you add the date and time along with each name. A crew pass suits people who come and go all day.

- **Change Time Slot**: a replacement ticket for the new slot
- **New barcode**: the old ticket stops working at the door
- **Guest tickets for a slot**: the name, date and time together

- [Move a buyer to a different ticket type or seat](https://www.ticketfairy.com/guides/move-a-buyer-to-a-different-ticket-type-or-seat)
- [Answer buyers quickly and keep resale at face value](https://www.ticketfairy.com/features/orders-refunds-and-resale)

## How you can sell timed entry tickets

- ### A museum exhibition

  A gallery opens booking for a twelve-week exhibition in half-hour slots, closed on Mondays. Weekend mornings sell out first, so the team raises those slots' price with Edit Time Slot and runs a promotion on weekday afternoons.
- ### An immersive attraction

  An immersive show caps each slot at the size of one group and lets the last slot end after midnight. The door team checks arrivals by slot and has the next group ready as the previous one finishes.
- ### A food festival

  A food festival sells morning, afternoon and evening sessions for each day of the weekend. When a visitor emails to switch to Sunday, the box office uses Change Time Slot and the visitor gets their new ticket straight away.
- ### A family attraction in the holidays

  A farm park adds a run of holiday dates to its existing slots with Generate time slots. The new dates join the same calendar on the event page, and nobody has to rebuild the ticket.

    [Get Started for Free](https://manage.ticketfairy.com/registration) [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo)

## See It in Your Dashboard

- ![Ticket Fairy ticket type form with the time slots switch and the Generate time slots button](https://www.ticketfairy.com/embeds/posters/marketing-time-slots--toggle.png) Turn on time slots for a ticket type, then create its entry times.
- ![Ticket Fairy Exhibition template with the season pass choice and the ticket list](https://www.ticketfairy.com/embeds/posters/marketing-event-templates--exhibition.png) Start an exhibition from the Exhibition template, then add time slots to its ticket types.

## Set It Up Step by Step

- [Sell timed-entry tickets for an attraction, exhibition or food event](https://www.ticketfairy.com/guides/sell-timed-entry-tickets)
- [Run ticketing for an attraction](https://www.ticketfairy.com/guides/run-an-attraction)
- [Move a buyer to a different ticket type or seat](https://www.ticketfairy.com/guides/move-a-buyer-to-a-different-ticket-type-or-seat)

## Questions About Timed Entry Tickets

### Timed entry

#### How long do new slots take to appear?

Ticket Fairy creates the slots after you save the ticket type, and they appear on your Tickets page within a minute or two. A season with hundreds of slots takes a little longer.

#### Can I leave a gap between slots for cleaning or a reset?

A single run puts slots end to end. Create the morning and the afternoon as two runs, or deactivate the slot you need clear.

#### How do I close a date I no longer open on?

Deactivate its slots from the Time Slots card. To remove slots for good, ask Ticket Fairy to delete a slot, a date or a whole group for you. Nothing is deleted if any of those slots has sold, and a delete cannot be undone.

#### Can visitors resell a time-slot ticket?

Only to someone they know. A visitor can pass a timed ticket to a friend through resale, but cannot offer it to the public. You can also move a visitor to another slot from their order.

#### Why do my check-in cards show zero sold?

The check-in overview leaves out the sales totals on a time-slot event. Use the Ticket Type tab of the check-in page, and Sales by Time Slot in Performance, for those numbers.

#### Can I change time slots from my phone?

Yes. In the Ticket Fairy mobile app you can create time slots, edit a slot and take a slot off sale. You set up [promo codes](https://www.ticketfairy.com/event-ticketing/event-promo-codes), reports and guest tickets for particular slots in the dashboard.

#### How do I cap visitors each hour at a fair, zoo or aquarium?

Give each time slot the most visitors it takes, and the slot caps how many visitors arrive in that hour. A pass holder with a once-a-day scan rule needs no slot, so set each slot below your space's limit and leave room for them.

#### How do I manage entry at a site with several gates?

At a site with several gates, each person on each gate scans with their own Door Staff login in the Entry Fairy app. Every gate checks the same tickets, so a single-entry ticket scanned at one gate is refused at the next. Refused scans shows each ticket turned away, with the reason, the entrance and the hour.

#### What visitor data do I get from timed entry bookings?

Each order carries the buyer's name and email address and the answers to the checkout questions you ask, such as a postal code or an access need. Demographics shows the age bands of your buyers, so you know who books which hours.

## Explore More of Ticket Fairy

- ### [Reserved seating](https://www.ticketfairy.com/features/seating-and-timed-entry/reserved-seating)

  Sell numbered seats at the right price for each part of the house. Keep seats back for guests, invite people to chosen seats and move a ticket holder to another seat later.
- ### [Multi-day tickets](https://www.ticketfairy.com/features/ticket-types-and-pricing/multi-day-festival-tickets)

  Sell weekend, day and VIP passes for each day of a festival from one event page, with door times for each day and camping in the same checkout.
- ### [Door scanning](https://www.ticketfairy.com/features/check-in-and-box-office/door-scanning-and-entry)

  Your door team scans tickets on their own phones with Entry Fairy. Each ticket type gets its own re-entry rules, door times and wristband, and you see arrivals live.

       [Back to **Seating & timed entry**](https://www.ticketfairy.com/features/seating-and-timed-entry) [Previous **Reserved seating**](https://www.ticketfairy.com/features/seating-and-timed-entry/reserved-seating)

Ticket Fairy in full: [event ticketing platform](https://www.ticketfairy.com/event-ticketing/), with the features, pricing and support behind this page.

## Start Selling Tickets Online

Sign up without a credit card and build a test event before you commit. Go on sale in minutes when you are ready.

    No monthly subscription required for ticketing    Start selling tickets immediately    Ticketing tools included in the service fee   [Get Started](https://manage.ticketfairy.com/welcome)

No credit card required

---

This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)
