---
title: "Pay Artists, Event Suppliers and Crew From Vault"
description: "Pay artists, suppliers and crew from your ticket money in Vault, one at a time, in a batch or on a schedule, with two people on every payment when you want it."
canonical: "https://www.ticketfairy.com/features/vault/paying-artists-suppliers-and-crew"
---

# Pay Artists, Event Suppliers and Crew From Vault

1. [Features](https://www.ticketfairy.com/features)
2. [Vault](https://www.ticketfairy.com/features/vault)
3. Pay people

# Settle Everyone an Event Owes Straight From Your Ticket Money

After the show you owe the headliner, the sound company, the venue and the door team, and the list usually lives in a spreadsheet. Vault keeps who you owe on the event itself, filled in from your artist and supplier bookings, and pays them from the ticket money your events have taken: one supplier with the reference they expect, the whole line-up and crew in one batch, or the venue rent every month. Require a second person to send every payment, and let Fai work out percentage deals and prepare the batch for you to check.

  [Get started free](https://manage.ticketfairy.com/registration) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo)

- Everyone an event owes on the event itself
- A whole line-up and crew paid in one batch
- Two people on every payment when you want it

   ![Ticket Fairy Vault Who you owe for this event with a booking suggestion, an artist and a supplier to pay and a venue paid another way](https://www.ticketfairy.com/embeds/posters/marketing-vault-event-money--who-you-owe.png)

## Keep Who You Owe on the Event Itself

Who you owe for this event suggests the artist fees, deposits and balances from your artist bookings and the quotes from the supplier bookings you accepted. Add a suggestion and its name and amount are filled in, or add anyone no booking covers. Every row moves from To pay to Paid, says who last changed it and when, and can be marked as paid another way when you settled in cash.

Adding someone to the list records what you owe and pays nobody. When you are ready, Pay selected turns the people you ticked into a batch with one payment for each of them, linked to the event. If a payment does not go through, that person goes back on the list for you to pay again.

- **Suggested from your bookings**: artist fees and supplier quotes, with the amounts filled in
- **Add someone**: performer, supplier, venue, staff, partner or anyone else
- **Who changed it**: each row shows who last changed it and when

- [Pay everyone you owe for an event](https://www.ticketfairy.com/guides/pay-everyone-you-owe-for-an-event)
- [Pay Everyone on Time and Settle Every Show With Figures Both Sides Can Check](https://www.ticketfairy.com/event-operating-system/contracts-and-payments/payments-and-show-settlement)

   ![Ticket Fairy Vault Add someone to pay dialog with a supplier's name, amount, currency, saved recipient, role and note](https://www.ticketfairy.com/embeds/posters/marketing-vault-event-money--add-payee.png)

## Pay a Supplier With the Reference They Expect

Pay a supplier now or on the date their invoice is due, to a saved recipient you can check by the last four digits of their account. They see their own invoice number on their bank statement, and your team sees the reason for the payment in Vault. Review transfer shows the payment exactly as it will be sent, and Transfer details gives you a payment confirmation your supplier can keep.

Add a new supplier as you go with the bank details from their invoice, for a local bank transfer or an international SWIFT transfer. You decide whether you or the supplier pays the transfer fee, and a category and a private note, such as the budget line it belongs to, stay with the payment for your team. Pay a euro invoice from your pound balance with Pay from, and the dialog shows about how much comes out of that balance before you send it.

- **Their reference**: the invoice number on their bank statement
- **Pay from any balance**: with an estimate of what comes out of it
- **Now or on a date**: pay when the invoice is due
- **Payment confirmation**: a PDF letter as proof that you paid

- [Pay your event suppliers from Vault](https://www.ticketfairy.com/guides/pay-suppliers-from-your-vault)

   ![Ticket Fairy Vault New transfer dialog with a production supplier chosen as the recipient and their invoice amount, reference and reason entered](https://www.ticketfairy.com/embeds/posters/marketing-vault-payments--new-transfer.png)

## Pay a Whole Line-Up and Crew in One Batch

Sending one transfer at a time after a show takes an afternoon. Name a batch, link it to the event and add a payment for each performer, supplier, venue and member of staff, or upload a spreadsheet of payments. Total to pay adds up each currency as you go, and nothing is paid until someone sends the batch.

A spreadsheet upload built from the template is checked row by row before anything is added: each row shows as Ready, asks you to choose which saved recipient it means, or says what to fix. Leave a reference empty and the batch name is what the recipient sees on their statement. Choose to pay as soon as the batch is sent or on a date, and the person who sends it can keep that date or change it.

Before anyone sends, Check the cost shows what each payment takes from which balance, with the rate and the fee. Each payment in a sent batch moves from On its way to Paid, and Where it stands shows the whole batch at a glance. If a connection drops while a batch is sending, Check again asks the bank what happened, and Try sending again checks with the bank before it sends anything, so nobody is paid twice.

- **Upload a spreadsheet**: every row checked before it is added
- **Check the cost**: the rate and the fee before anyone sends it
- **Check again**: the bank is asked first, so a payment never goes twice
- **History**: who prepared, sent or cancelled the batch, and when

- [Pay your event's artists, suppliers and crew at once from Vault](https://www.ticketfairy.com/guides/pay-several-people-at-once)

   ![Ticket Fairy Vault Upload a spreadsheet with four rows from a CSV file: two ready, one to choose a recipient for and one that can't be added](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--spreadsheet-upload.png)

## Pay Rent, Residencies and Regular Suppliers on Schedule

A recurring payment covers the venue rent, a Friday residency or the crew storage unit, and the bank pays every week, every month or once on a date you choose. Each schedule can be linked to its event, end on a last payment or run until you stop it, and be paused, resumed or stopped whenever plans change.

Your recurring payments list shows how often each one pays, its status, the next payment date, who set it up and who approved it. A schedule shows Being set up while the bank gets ready, then Active.

- **Every week or every month**: on the day of the week or the day of the month you choose
- **Pause, resume or stop**: skip payments until you are ready again
- **Next payment**: the date each schedule pays next

- [Pay your venue rent, artist residencies and regular event suppliers automatically from Vault](https://www.ticketfairy.com/guides/set-up-recurring-payments-from-vault)

   ![Ticket Fairy Vault Set up a recurring payment dialog paying an artist every Friday for a residency until December](https://www.ticketfairy.com/embeds/posters/marketing-vault-recurring--set-up-recurring-payment.png)

## Make Every Payment a Two-Person Job

A show's takings are too important to leave one login able to pay them out. With Require a second person to send payments on, one person prepares each payment while a different owner or admin sends it, so a mistake or a stolen login cannot move money on its own. Batches, single transfers and recurring payments are all covered.

With the rule on, a new transfer's button reads Prepare for approval, and the payment waits as a batch of one for a teammate to send, on the date you chose or one they pick. A recurring payment waits for a second owner or admin to approve it before it starts, or to decline it. The sender sees the total, who prepared it, every payment and its history, and confirms it is them before the money moves. The line under the switch says who last changed the rule and when.

- **Require a second person**: one switch for every payment from Vault
- **Prepare for approval**: a single payment waits for a teammate to send it
- **Both names on record**: who prepared each payment and who sent it

- [Make a second person send every payment from your event money](https://www.ticketfairy.com/guides/turn-on-payment-approvals)

   ![Ticket Fairy Vault payment batch ready to send, with its total, who prepared it, its three payments and its history](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--ready-to-send.png)

## Let the Suppliers You Pay Every Event Through Faster

The venue, production company or agent you pay show after show can become a trusted recipient, so payments to them ask for fewer security checks. One owner or admin asks for it, a cooling period gives your team time to spot a request that should not be there, and a different owner or admin approves it after comparing the bank details with a source they trust.

The Security column on the Recipients page shows where each supplier stands, from Standard authentication through Cooling period and Awaiting approval to Trusted. Change a trusted supplier's bank details and the trust is removed in the same change, so payments to the new account go back to the usual checks straight away.

- **Trusted recipients**: fewer security checks for your regular suppliers
- **Cooling period**: time for your team to spot a request that should not be there
- **A second approver**: whoever asks can never approve it

- [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/guides/trust-a-payout-recipient)

   ![Ticket Fairy Request trusted status dialog for a sound and lighting supplier, with the cooling period explained and a note for the approver entered](https://www.ticketfairy.com/embeds/posters/marketing-vault-recipients--request-trust.png)

## Approve Your After-Show Payments With Every Sum Worked Out

When an event ends, Fai, the assistant inside your dashboard, works out who to pay from your bookings, matches each payee to the bank details you saved and prepares a payment batch once everyone has an amount. For an artist on a percentage deal she reads the contract and the ticket sales, takes off refunds, tax and fees, compares the result with the break-even point and applies the artist's percentage.

Each result waits under Prepared for you. How Fai worked this out lists every figure from the guaranteed fee to the final fee, and Where this comes from links to the contract and the event money she read. When she is less sure of a suggestion, she says so on the card. Accept it with the button that names what happens, such as Use followed by the final fee, change the amount or recipient first with Change and accept, or dismiss it with a reason and she does not suggest it again unless its details change.

Fai also flags deposits and balances that fall due within the week, adds suppliers from the invoices you upload to an event and warns you when a batch needs more money than your balance holds. She drafts a reminder for an invoice that is overdue and adds team card payments to the right event budget, so card spend stays on budget. Ask her in a sentence to pay a saved supplier or prepare a batch, and she shows you the whole payment and asks before each step. Fai's finance help lets you set Off, Suggest or Do it for me for each kind of finance work. Money only moves when a person on your team sends it.

- **Percentage deals**: guarantee, break-even and the artist's share, step by step
- **Who to pay**: from your bookings, as soon as the event ends
- **Change and accept**: the amount or the recipient before you accept
- **You send it**: nothing is paid until your team says so

- [Let Fai prepare the finance work after your events](https://www.ticketfairy.com/guides/let-fai-prepare-your-finance-work)
- [Pay Everyone on Time and Settle Every Show With Figures Both Sides Can Check](https://www.ticketfairy.com/event-operating-system/contracts-and-payments/payments-and-show-settlement)
- [Get Your Ticketing Work Done by Asking Fai](https://www.ticketfairy.com/features/fai)

   ![Ticket Fairy Vault suggestion for an artist's percentage deal with every step of Fai's working and the contract and event money it came from](https://www.ticketfairy.com/embeds/posters/marketing-vault-fai--how-fai-worked-it-out.png)

## How Organisers Pay People From Vault

- ### A Club Night With a Door Deal

  The headliner is on a guarantee against a percentage of the door. Fai works out the final fee from the contract and the night's ticket sales and shows every step, the promoter accepts it, and the artist is paid in the batch with the rest of the night's bill.
- ### A Festival Paying Its Crew

  The production manager exports the crew rota into the spreadsheet template and uploads it to a batch linked to the festival. The finance lead checks the cost, a second admin sends it, and every crew member is paid on the Monday after the event.
- ### A Venue With a Residency

  A venue pays its Friday resident DJ with a recurring payment every week until the end of the season, and its landlord every month. When the residency takes a summer break, the venue pauses the payment and resumes it in September.
- ### A Touring Promoter Paying Abroad

  A tour pays a European headliner in euros from its pound balance without converting first. The payment shows the estimate of what comes out of the pound balance, and the agent gets a payment confirmation letter the same day.
- ### An Agency With Regular Suppliers

  An agency marks the sound company and the staging firm it books every event as trusted, with a second director approving each one. Payments to them ask for fewer checks, and every request and approval stays in the security history.

    [Get Started for Free](https://manage.ticketfairy.com/registration) [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo)       **Get this page as a PDF** Read it later or share it with your team. We email you a link to the PDF.           What to put in your PDF         Enter your email

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## See It in Your Dashboard

- ![Ticket Fairy Vault Pay several people with three payments to an event's artist, sound supplier and venue](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--builder.png) Add a payment for each artist, supplier and venue, and see the total in each currency.
- ![Ticket Fairy Vault sent payment batch with two payments paid and one on its way, and the history of who prepared and sent it](https://www.ticketfairy.com/embeds/posters/marketing-vault-payment-batches--sent.png) Follow each payment in a sent batch from on its way to paid.
- ![Ticket Fairy Vault Transfer details for a paid venue deposit, with the amount, fee, destination account, the dates it was sent and arrived, and Download payment confirmation](https://www.ticketfairy.com/embeds/posters/marketing-vault-payments--transfer-details.png) Download a payment confirmation for any supplier who asks for proof that you paid.
- ![Ticket Fairy Vault Recurring payments page with two payments waiting for approval and others active, being set up, paused or stopped](https://www.ticketfairy.com/embeds/posters/marketing-vault-recurring--recurring-payments.png) See every recurring payment, how often it pays and when it pays next.
- ![Ticket Fairy Vault Recipients page with a trusted venue, a supplier on standard authentication, one in its cooling period and one awaiting approval](https://www.ticketfairy.com/embeds/posters/marketing-vault-recipients--recipient-security.png) See which suppliers are trusted and which requests are waiting for a second person.
- ![Ticket Fairy Vault Fai's finance help with Off, Suggest and Do it for me for each kind of finance work](https://www.ticketfairy.com/embeds/posters/marketing-vault-fai--finance-help-settings.png) Choose how much finance work Fai does for you, one kind at a time.

## Set It Up Step by Step

- [Pay everyone you owe for an event](https://www.ticketfairy.com/guides/pay-everyone-you-owe-for-an-event)
- [Pay your event suppliers from Vault](https://www.ticketfairy.com/guides/pay-suppliers-from-your-vault)
- [Pay your event's artists, suppliers and crew at once from Vault](https://www.ticketfairy.com/guides/pay-several-people-at-once)
- [Pay your venue rent, artist residencies and regular event suppliers automatically from Vault](https://www.ticketfairy.com/guides/set-up-recurring-payments-from-vault)
- [Make a second person send every payment from your event money](https://www.ticketfairy.com/guides/turn-on-payment-approvals)
- [Mark a supplier you pay every event as trusted](https://www.ticketfairy.com/guides/trust-a-payout-recipient)
- [Let Fai prepare the finance work after your events](https://www.ticketfairy.com/guides/let-fai-prepare-your-finance-work)

## Questions About Paying Artists, Suppliers and Crew

### Pay people

#### Who on my team can pay people from Vault?

You need an owner or admin login on the brand, and an active Vault account to send money. Event-level logins such as promoter, door staff and stats do not see Vault. You can keep an event's list of who you owe before your Vault account is active.

#### Do the people I pay need to be saved first?

Everyone in a batch or a recurring payment is a saved recipient, so add a new one from Transfers or the Recipients page first. A single transfer lets you add a new recipient as you go. The currency you pay in has to match the recipient's bank account.

#### How many payments can a batch hold?

Up to 100, and a spreadsheet upload takes up to 100 payments in one file. Split a larger payroll into two batches. The spreadsheet needs the columns recipient, amount, currency, reference, purpose, description and pay\_from\_currency, and Download template gives you a file with them.

#### How far ahead can I schedule a payment?

A transfer, a batch or a recurring payment can start from today up to a year ahead. A payment outside business hours or on a public holiday may go on the next business day. Once a batch that pays on a date is sent, the bank holds the payments until that date and the batch cannot be cancelled.

#### Can a recurring payment come out of another currency balance?

No. A recurring payment pays from the balance in its own currency. Convert money first, or pay with a single payment or a batch, which can take money from another balance. A monthly payment set for the 31st goes on the last day of a shorter month.

#### What happens if a payment does not go through?

No money left your Vault for it, and the payment gives the reason, such as not enough money in the balance or bank details to correct. Fix what it says and pay that person again. A transfer can be cancelled while it is scheduled, processing, waiting for funding or failed, and fees already charged may not be refunded.

#### Who can turn payment approvals on, and what if I am the only admin?

Only the brand owner can turn the rule on or off. With it on, any owner or admin other than the person who prepared a payment can send it, so add a second owner or admin before you turn it on. Checking or retrying a payment already sent and converting between your own balances need no second person.

#### How long does trusted status take?

Nobody can approve a request for 24 hours after it is made. After that, a different owner or admin approves it with a security check. Every new recipient starts on standard authentication, and Vault can still ask you to confirm it is you when paying a trusted supplier.

#### Can Fai send money on her own?

No. Accepting a suggestion that involves money only adds people to an event's list or prepares a payment batch. A person on your team sends it after confirming it is them, and a second person does when payment approvals are on. Fai checks for new work every 15 minutes, and only the brand owner changes Fai's finance help.

#### Does my supplier see the reason I entered?

No. Your supplier sees the reference on their bank statement. The reason, the category and any private note stay with the transfer in Vault for your team.

## Explore More of Ticket Fairy

- [Account & balances Open a Vault account for your brand, see what you can spend in each currency and what each event made, take payments from abroad, convert currencies and download statements. Vault](https://www.ticketfairy.com/features/vault/vault-account-and-balances)
- [Cards, links & invoices Issue Vault cards to your team with the limits you choose, keep receipts on every card payment, and collect deposits, hire fees and sponsorship with payment links and invoices. Vault](https://www.ticketfairy.com/features/vault/cards-invoices-and-payment-links)
- [Accounts, fees & payouts Choose when ticket money reaches you, link the payment processing account that takes card payments, decide who pays the booking fee and see what each event earned and when it pays out. Payments & payouts](https://www.ticketfairy.com/features/payments-and-payouts/payment-accounts-fees-and-payouts)

       [Back to **Vault**](https://www.ticketfairy.com/features/vault) [Next **Cards, links & invoices**](https://www.ticketfairy.com/features/vault/cards-invoices-and-payment-links)

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This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)