--- title: "Claim and Manage Your Venue Page on Ticket Fairy" description: "Claim your venue's free page on Ticket Fairy, tell visitors how to get there and what to expect at the door, and invite the venue team to help." canonical: "https://www.ticketfairy.com/features/venue-pages" --- # Claim and Manage Your Venue Page on Ticket Fairy 1. [Features](https://www.ticketfairy.com/features) 2. Teams and tools 3. Venue pages # Make Your Venue's Page Answer What Visitors Ask Your venue already has a page on Ticket Fairy under its city, and it is often the first thing a promoter or a ticket buyer reads about the place. Claim it with a code we email to your venue, then add what people need to know about getting there, the rooms and the door. The page is free, whether or not you sell tickets with us. [Get started free](https://manage.ticketfairy.com/registration) [Book a demo](https://www.ticketfairy.com/event-ticketing/book-a-demo) - Your venue's page in your own words - Visitors' questions answered before they arrive - The venue's own team helping keep it current ![Ticket Fairy venue page sections with Move up, Move down, Edit and a draft switch](https://www.ticketfairy.com/embeds/posters/marketing-venue-page--what-this-page-says.png) ## Claim Your Venue's Page in a Few Minutes Open your venue's page on Ticket Fairy, enter your venue email address and enter the code we send there. Say whether you run the venue or work with the team there, then create your account. Claiming creates a brand of your own to look after the page, so you can start with no Ticket Fairy account. From then on, the page tells visitors about your venue in your own words. - **Claim by email code**: a code sent to your venue email address - **Your account and brand**: made as you claim the page - **Free page**: free whether or not you sell tickets with us ![Ticket Fairy Create your account page with first name, last name, password and confirm password fields under the four sign-up steps](https://www.ticketfairy.com/embeds/posters/marketing-sign-up--create-your-account.png) ## Look After Your Venues From the Brand You Already Run A venue team or a promoter group that already sells tickets here adds the venue's page from the dashboard. Open Venues on your brand, choose from the venues your brand has run events at or search every venue by name, and claim it with an email code the same way. Your brand keeps its events and its owner, and the venue joins the list beside every other venue you look after. - **Venues**: every venue page your brand looks after - **Add a venue**: a room you have played, or any venue found by name - **Several venues**: every venue you look after, from one brand ![Ticket Fairy Venues list showing the venue pages a brand looks after](https://www.ticketfairy.com/embeds/posters/marketing-venue-page--your-venues.png) ## Tell Visitors What They Need to Know Before They Arrive Add sections on getting there, the rooms, accessibility and the door, put them in the order people read them, and keep any section as a draft until it is ready. Answer the questions visitors ask, such as where to park and what time you open, and search engines read your answers as questions and answers. Choose a language for each section, so staff who speak different languages can share one page. Your sections sit above what the page already says about the venue. - **Page sections**: a heading and text, moved up and down into order - **Drafts**: kept for your team until you put them on the page - **Questions people ask**: answers that can show in search results ![Ticket Fairy venue page with no sections yet, offering Add the first section](https://www.ticketfairy.com/embeds/posters/marketing-venue-page--nothing-written-yet.png) ## Bring the Venue's Own People In to Help Invite the venue's booker or marketing manager by email to help with the page. Choose On the venue team or Runs the venue, and they can change what the page says and invite other people from the venue. Their seat covers the venue page and the venue's own details. You see who looks after the page and who has not joined yet, and you can send an invitation again or call it off. - **Invitations**: one email for each person, with a link that does not expire - **Two seats**: On the venue team, or Runs the venue - **Who looks after this page**: everyone on the page and everyone still to join ![Ticket Fairy venue page section naming who looks after it, with one invitation still waiting](https://www.ticketfairy.com/embeds/posters/marketing-venue-page--who-looks-after-this-page.png) [Get Started for Free](https://manage.ticketfairy.com/registration) [Book Demo Call](https://www.ticketfairy.com/event-ticketing/book-a-demo) **Get this page as a PDF** Read it later or share it with your team. We email you a link to the PDF. What to put in your PDF Enter your email We will email you this deck. We may also email you now and then about Ticket Fairy features that can help your events. You can unsubscribe at any time with one click. ## Everything You Can Do With Your Venue Page - ### Claim from the venue page Claim the page with a code sent to your venue email address, and get your account and brand as you claim. - ### Add a venue from your brand Claim a venue page from inside the dashboard for a brand you already run, beside every other venue you look after. - ### Page sections Enter a heading and the words under it for each part of the page, such as Getting here, The rooms and Accessibility. - ### Order of sections Use Move up and Move down to put the sections in the order visitors read them. - ### Drafts Keep a section for your team until it is ready, then switch it on to the public page. - ### Questions people ask Answer what visitors ask before they come, in a list search engines read as questions and answers. - ### A language for each section Choose the language of each section, so staff who speak different languages can share one page. - ### Undo Take a section off the page and its words are kept, with Undo to put it back where it was. - ### What changed See every change to the page, newest first, with what it did, who made it and when. - ### Editing as a team When a teammate saves the same section first, your words stay in front of you until you have read their change. - ### Venue team invitations Invite the venue's booker or marketing manager by email to help keep the page current. - ### Fai on your venue page Ask Fai to add and change sections, set their order and invite the venue team, and she asks you to confirm each change. [Learn more](https://www.ticketfairy.com/features/fai) - ### Asked and not joined yet See who you invited and when each email last went out, then send it again or cancel it, with Keep it if you change your mind. - ### Every venue you look after Look after as many venues as you run from one brand, and adding a venue never changes who owns your brand. - ### Fai keeps your team's work Fai works from the version of the page she read, so she never saves over a teammate's change. Ask her who looks after the page, or to invite, remind or cancel an invitation. ## See It in Your Dashboard - ![Ticket Fairy sign-up page with the event organiser answer chosen and an email address entered](https://www.ticketfairy.com/embeds/posters/marketing-sign-up--sign-up-with-email.png) Sign up as an event organiser once your code is confirmed, and your venue page comes with you. - ![Ticket Fairy Brand details page with the brand name, the business name and the business address of a new brand](https://www.ticketfairy.com/embeds/posters/marketing-sign-up--brand-details.png) Name the brand that looks after your venue page, and the venue joins it as you finish. ## Run the Event Itself With the Event Operating System Plan, staff and run the production side of your event, from artists and crew to accreditation and show day. - [Know What Every Room Is Doing and Settle Each Show Fast Know which dates are free, make offers backed by past fees and settle every show across all your rooms and stages. Venue operations](https://www.ticketfairy.com/event-operating-system/venue-operations) ## Claim and Look After Your Venue Page Step by Step - [Claim your venue's page on Ticket Fairy](https://www.ticketfairy.com/guides/claim-your-venue-page) - [Add a venue page to the brand you already run](https://www.ticketfairy.com/guides/add-a-venue-to-your-brand) - [Change what your venue's page says](https://www.ticketfairy.com/guides/change-what-your-venue-page-says) - [Ask the venue to help with their page](https://www.ticketfairy.com/guides/ask-the-venue-to-help-with-their-page) ## Questions About Venue pages ### Venue pages #### Does a venue page cost anything? No. The page is free and stays free whether or not you sell tickets with us. Claiming it puts nothing on sale and moves no money. #### Which email address do I claim my venue page with? An address at your venue's own website, where we send the code. The email code is offered only where the venue publishes a website of its own. #### What if no email address at my venue's website reaches me? Contact us, and a person checks the venue with you and sets the page up for you. A venue listed with only a social profile or a phone number is claimed this way too. #### Can I claim the page if I do not own the venue? Yes. Say you work with the team there, and you get the admin role on the venue and on your new brand, with the owner place left for whoever runs the venue. #### Someone else at the venue has claimed the page already. What now? A venue page has one brand looking after it at a time. Ask the team that holds it to add you, or contact us and we will sort it out with you. #### How long does a claim code last? A code is good for 15 minutes and allows five tries, and asking for a new one stops the old one working. A minute has to pass between codes to one address. #### Who can change what the venue page says? You can with an owner or admin login on the brand that looks after the venue, and so can the venue's own owner and admin. Other members of your brand team can see the venue in the Venues list. #### Does the person I invite from the venue see my events or my money? No. Their seat reaches the venue page, the venue's own details and the venue's entry passes, and nothing of your brand: not your events, your orders or your payouts. #### Can I change everything the page says about my venue? Your sections and answers are the part that is yours, and they sit above the description the page already carries. The address and opening details come from the venue record itself. #### Can I claim with an address on part of the venue's website? Yes. An address at a subdomain of the venue's website, such as bookings.yourvenue.com, works as well as one at the website itself. #### How many venue team invitations can I send? Each person can send a set number of invitations for a venue in an hour. Inviting someone who is already waiting sends them the invitation again, and an optional name greets them in the email. ## Explore More of Ticket Fairy - [Run Every Event and Brand Without Starting From Scratch Start events from templates or from copies of the ones you already ran, keep them on brand and run all your brands from one login. Many events & brands](https://www.ticketfairy.com/features/multiple-events-and-brands) - [Give Your Team the Right Access and Keep Every Account Safe Invite your team with the access each job needs, protect every sign-in, and find your way around your dashboard from your first day. Teams & security](https://www.ticketfairy.com/features/teams-and-security) - [Turn More Visitors Into Ticket Buyers Build event pages that answer buyers' questions, give each campaign its own landing page, test which version sells more and sell tickets on your own website. Event pages & website](https://www.ticketfairy.com/features/event-pages-and-website) [Previous **Many events & brands**](https://www.ticketfairy.com/features/multiple-events-and-brands) [Next **Integrations**](https://www.ticketfairy.com/features/integrations) Ticket Fairy in full: [ticketing platform for event organisers](https://www.ticketfairy.com/event-ticketing/), with the features, pricing and support behind this page. ## Sell more tickets. Build the crowd that comes back. ## Start Selling Tickets Online Sign up without a credit card and build a test event before you commit. Go on sale in minutes when you are ready. No monthly subscription required for ticketing Start selling tickets immediately Ticketing tools included in the service fee [Get Started](https://manage.ticketfairy.com/welcome) [Talk to Fai Now](#) Ask Fai, our AI assistant, about Ticket Fairy’s features, pricing and how it could work for your event. No credit card required ## Book a demo call See the referral model that drives 20% more ticket sales on average, learn which campaigns sell tickets, answer buyers faster and keep queues moving. How many tickets do you sell per year? 45-Minute Video Call Pick a Time That Works for You --- This page is on Ticket Fairy, a ticketing, marketing and operations platform for live events and the venues that host them: festivals, club nights, concerts, conferences and tours, and night clubs, beach clubs and concert venues. It grows revenue with fan rewards that turn an audience into a sales channel, and runs the money side with payments and payouts, Vault business banking, and working capital advanced against ticket sales. [How Ticket Fairy ticketing works](https://www.ticketfairy.com/event-ticketing) · [Ticket Fairy for AI assistants](https://www.ticketfairy.com/llms.txt)