---
title: "Give your event volunteers their own page and track their hours | Ticket Fairy -oppaat"
description: "Send each volunteer you accepted for your event a private page where they pick shifts, ask to swap or drop one, read their day sheet and the induction and add documents, then see hours given against hours worked, give the rewards people earned and download the list with every download recorded."
canonical: "https://www.ticketfairy.com/fi/guides/give-volunteers-their-own-page-and-track-hours"
---

# Give your event volunteers their own page and track their hours | Ticket Fairy -oppaat

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Oppaat](https://www.ticketfairy.com/fi/guides)
3. Give your event volunteers their own page and track their hours

Tuotannon hallinta

# Give your event volunteers their own page and track their hours

Volunteer coordinators spend show week answering "what time am I on?" and "can I swap Sunday?" by text. A private page for every volunteer answers those questions without you, and the hours they work decide who has earned their free ticket.

Send each volunteer you accepted for your event a private page where they pick shifts, ask to swap or drop one, read their day sheet and the induction and add documents, then see hours given against hours worked, give the rewards people earned and download the list with every download recorded.

Kenelle:  Looking after accepted volunteers from their first shift to their reward

Kestää:  9 minuuttia

- [Send accepted volunteers their page](#step-1)
- [The volunteer's own page](#step-2)
- [Answer shift requests](#step-3)
- [Open Hours](#step-4)
- [Give the rewards people earned](#step-5)
- [Download the hours](#step-6)

## Ennen aloitusta

- You need an owner, admin or producer role on the event, and an owner or admin login to give rewards, download the hours file or open a volunteer's documents.
- The volunteers are accepted, and their shifts are on the event's rota.

1. ## Send accepted volunteers their page

   In **Volunteers**, select **Send page links**, check the email, then select **Send the links**.

   **Huomautus:** Everyone you accepted who has no working link gets one email with a private link. Nobody gets a second link while their first still works.
          ![Ticket Fairy Send volunteers their own page dialog with the email each accepted volunteer gets](https://www.ticketfairy.com/embeds/posters/marketing-event-volunteering--send-links.png)    Send volunteers their own page.

## The volunteer's own page

The page shows their shifts to confirm, the open shifts they can pick, their day sheet with key times and team leads, the induction to confirm and a place to add documents. They can only pick a shift that keeps your rota rules on rest and hours.

       ![Ticket Fairy volunteer page on a phone with their shifts, open shifts to pick, the day sheet, the induction and documents](https://www.ticketfairy.com/embeds/posters/marketing-event-volunteering--volunteer-page.png)    A volunteer's own page.

2. ## Answer shift requests

   When the section says a volunteer asked to change a shift, select **Review**, then **Approve** or **Decline** each request.

   **Huomautus:** Approving a swap moves them to the new shift only if it has room and keeps your rota rules. If it does not, you see why and can decline it or change the rota yourself.
3. ## Open Hours

   Select **Hours**. Each volunteer shows the hours given on the rota, the hours worked from check-in and check-out, their shifts and no-shows.

   **Huomautus:** Someone who checked in and never checked out shows **No check-out** and is counted to the end of the shift, for you to check.
          ![Ticket Fairy volunteer Hours with totals for hours given and worked, each volunteer's shifts and the rewards they have earned](https://www.ticketfairy.com/embeds/posters/marketing-event-volunteering--hours.png)    Volunteers, Hours.
4. ## Give the rewards people earned

   Select the button named after the reward, such as Give "Free weekend ticket", check who earned it, then select the button that gives the tickets.

   **Huomautus:** Each person gets one free ticket by email as a guest ticket, and nobody gets the same reward twice. Set rewards up under **Rewards** in the settings.
5. ## Download the hours

   Optional: Select **Download hours**. The file has names and hours only.

   **Huomautus:** Every download is recorded with your name.

## Kokeile näitä vaiheita omassa tapahtumassasi

Luo ilmainen tili, rakenna tapahtumasi ja seuraa yllä olevia vaiheita omassa hallintapaneelissasi. Se vie muutaman minuutin, eikä sinun tarvitse varata myyntipuhelua.

    Sähköpostiosoitteesi    [Luo ilmainen tili](https://manage.ticketfairy.com/welcome) [Varaa esittely](https://www.ticketfairy.com/fi/event-ticketing/book-a-demo)

Ei käyttöönottomaksuja. Ei pakollista kuukausimaksua. Luottokorttia ei tarvita.

## Tai anna sen hoitua puolestasi

Fai sends volunteers their page links, answers shift requests, reads hours given and worked and gives the rewards people earned. She asks you before anything is sent, and only an owner or admin can approve rewards.

### Hallintapaneelissasi, Fain kanssa

Send every accepted volunteer on \<EVENT NAME\> their page link, and tell me who has earned the free weekend ticket

## Päätteeltä

Asenna CLI osoitteesta [CLI-sivultamme](https://www.ticketfairy.com/cli), kirjaudu komennolla `ticketfairy auth login` ja valitse brändi, jonka parissa työskentelet, komennolla `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` ja `ticketfairy event list` näyttävät muiden komentojen käyttämät tunnisteet.

The CLI lists hours given and worked for each volunteer. Page links, shift requests and rewards are in the dashboard or through Fai.

### List each volunteer's hours given and worked.

ticketfairy event-os volunteers list \<EVENT\_ID\> --hours

## Anna Fain hoitaa se puolestasi

Fai toimii Ticket Fairy -hallintapaneelissasi. Luo tili, avaa Fai ja liitä yllä oleva kehote.

   [Luo ilmainen tili](https://manage.ticketfairy.com/welcome) [Varaa esittely](https://www.ticketfairy.com/fi/event-ticketing/book-a-demo)

Ei käyttöönottomaksuja. Ei pakollista kuukausimaksua. Luottokorttia ei tarvita.

## Download the volunteer list

1. ### Download the rows the list shows

   On the volunteer list, select **Download CSV**, choose whether to tick **Include contact details and emergency contacts**, then select **Download**.

   **Huomautus:** The file has the rows the list shows, up to 5,000, and the download is recorded with your name. Filter the list and download it in parts if it is longer.
          ![Ticket Fairy Download this list dialog for twelve volunteers, with the choice to include contact details and emergency contacts](https://www.ticketfairy.com/embeds/posters/marketing-event-volunteering--download-list.png)    Download this list.

Download the list from the Volunteers section in the dashboard, where the download is recorded with your name.

## Turn off a volunteer's link

1. ### Turn the link off

   Open the volunteer's application and select **Turn link off**.

   **Huomautus:** To give them a fresh link later, select **Make a new link** and copy it straight away, as it is shown once.

Turn a volunteer's link off or make a new one from their application in the dashboard.

## Kysymyksiä joita sinulla voi olla

Can I stop volunteers picking their own shifts?:  Yes. Turn off **Volunteers pick their own shifts** in the settings. Their page then says the team has closed shift picking.

What happens if a shift fills while a volunteer is picking it?:  They are told the shift has been filled and asked to choose another, and nobody is added over the number the shift needs.

Who can open a volunteer's documents?:  Only the event's owners and admins, and every download is recorded.

How long does a volunteer's link work?:  The page footer tells the volunteer the date their link works until. When it ends, their page asks them to ask you for a new one.

## Jäikö vielä kysyttävää?

Varaa esittely, niin vastaamme siihen puhelussa sinun tapahtumatyyppisi mukaan. Tai luo tili ja katso itse.

   [Varaa esittely](https://www.ticketfairy.com/fi/event-ticketing/book-a-demo) [Luo ilmainen tili](https://manage.ticketfairy.com/welcome)

Ei käyttöönottomaksuja. Ei pakollista kuukausimaksua. Luottokorttia ei tarvita.

## Aiheeseen liittyvät oppaat

- [Lisää tapoja käyttää Ticket Fairyä](https://www.ticketfairy.com/features)
- [Recruit volunteers for your event](https://www.ticketfairy.com/fi/guides/recruit-volunteers-for-your-event)
- [Build your event rota and check staff in](https://www.ticketfairy.com/fi/guides/build-your-event-rota-and-check-staff-in)
- [Message the crew, volunteers and traders working on your event](https://www.ticketfairy.com/fi/guides/message-the-people-working-on-your-event)
- [Siirry tapahtuman Tänään-sivulle](https://www.ticketfairy.com/fi/guides/run-your-event-from-its-today-page)
- [Etsi tapahtumastasi esiintyjä, lava tai päivä](https://www.ticketfairy.com/fi/guides/find-any-performer-stage-or-day-on-your-event)
- [Luo tapahtumapäivän aikataulu](https://www.ticketfairy.com/fi/guides/plan-your-event-production)
- [Seuraa kaikkia tapahtumasi artistivarauksia](https://www.ticketfairy.com/fi/guides/book-and-brief-your-artists)
- [Pidä tapahtumasi tehtävät liikkeessä](https://www.ticketfairy.com/fi/guides/keep-your-event-tasks-on-track)
- [Tasapainota tapahtumatiimisi työkuorma](https://www.ticketfairy.com/fi/guides/balance-your-event-teams-workload)
- [Lue tapahtuman sähköpostit yhdestä Saapuneet-kansiosta](https://www.ticketfairy.com/fi/guides/read-your-event-email-in-one-inbox)
- [Tee muistiinpanoja tapahtumapuheluistasi Fain avulla](https://www.ticketfairy.com/fi/guides/take-notes-on-your-event-calls-with-fai)
- [Valitse, mitä Fai tekee tapahtumassasi](https://www.ticketfairy.com/fi/guides/choose-what-fai-does-on-your-event)
- [Pidä tapahtumasi artistien rider-listat ja muistiinpanot ajan tasalla](https://www.ticketfairy.com/fi/guides/keep-rider-lists-and-notes-for-your-artists)
- [Edisauta esiintyjäsi ennen esitystä](https://www.ticketfairy.com/fi/guides/advance-your-performers-before-the-show)
- [Pidä kirjaa siitä, missä tapahtumasi artistit ja työryhmä majoittuvat](https://www.ticketfairy.com/fi/guides/book-travel-and-accommodation-for-your-artists)
- [Jaa tapahtumasi huonelistat hotelleille ja noudot kuljettajille](https://www.ticketfairy.com/fi/guides/share-rooming-lists-with-hotels-and-pickups-with-drivers)
- [Suunnittele ajo-ohjelma ja nimeä sen cue-kuuluttajat](https://www.ticketfairy.com/fi/guides/plan-your-run-of-show-and-who-calls-it)
- [Jaa päiväohjelmat tapahtumasi paikan päällä toimiville tiimeille](https://www.ticketfairy.com/fi/guides/share-day-sheets-with-your-on-site-teams)
- [Ota esityksesi käyttöön esityspäivänä](https://www.ticketfairy.com/fi/guides/call-your-show-live-on-show-day)
- [Varaa pukuhuoneet ja suunnittele tapahtuman rakennus- ja purkupäivät](https://www.ticketfairy.com/fi/guides/book-dressing-rooms-and-plan-build-and-break-days)
- [Hold dates for shows at your venue](https://www.ticketfairy.com/fi/guides/hold-dates-for-shows-at-your-venue)
- [Make an offer to an artist's agent for your show](https://www.ticketfairy.com/fi/guides/make-an-offer-to-an-artists-agent)
- [Settle a show with an artist after your event](https://www.ticketfairy.com/fi/guides/settle-a-show-with-an-artist)
- [Send your event contracts and get them signed online](https://www.ticketfairy.com/fi/guides/send-contracts-and-get-them-signed-online)
- [Raise purchase orders and track what your event owes](https://www.ticketfairy.com/fi/guides/raise-purchase-orders-and-track-what-your-event-owes)
- [Take food, drink and market trader applications for your event](https://www.ticketfairy.com/fi/guides/take-trader-applications-for-your-event)
- [Get your traders ready for show day](https://www.ticketfairy.com/fi/guides/get-your-traders-ready-for-show-day)
- [Draw your event site map and share it](https://www.ticketfairy.com/fi/guides/draw-your-event-site-map-and-share-it)
- [Issue accreditation passes for your event](https://www.ticketfairy.com/fi/guides/issue-accreditation-passes-for-your-event)
- [Report and handle incidents at your event](https://www.ticketfairy.com/fi/guides/report-and-handle-incidents-at-your-event)
- [Hand out radios and kit to your event crew](https://www.ticketfairy.com/fi/guides/hand-out-radios-and-kit-to-your-event-crew)
- [Handle lost property at your event](https://www.ticketfairy.com/fi/guides/handle-lost-property-at-your-event)
- [Keep a risk register for your event](https://www.ticketfairy.com/fi/guides/keep-a-risk-register-for-your-event)
- [Send your event lists to your team on a schedule](https://www.ticketfairy.com/fi/guides/send-your-event-lists-to-your-team-on-a-schedule)
- [Publish your event line-up and set times](https://www.ticketfairy.com/fi/guides/publish-your-line-up-and-set-times)
- [Add everyone who sends your event form to your volunteers, traders or crew](https://www.ticketfairy.com/fi/guides/add-form-applicants-to-your-event-teams)
- [Kaikki Ticket Fairy -oppaat](https://www.ticketfairy.com/fi/guides)

## Tee tämä omassa tapahtumassasi

Luo tili, rakenna tapahtumasi ja seuraa vaiheita omassa hallintapaneelissasi. Sinun ei tarvitse varata myyntipuhelua.

  [Luo ilmainen tili](https://manage.ticketfairy.com/welcome) [Varaa esittely](https://www.ticketfairy.com/fi/event-ticketing/book-a-demo)

## Myy lippuja Ticket Fairyn kanssa

Kaikki näissä oppaissa esitelty on hallintapaneelissasi rekisteröitymispäivästä alkaen.

- Rakenna tapahtumasi minuuteissa
- Ilmaiset tapahtumat ovat ilmaisia
- Fai, apuohjaajasi, on mukana valmiina

 [Luo ilmainen tili](https://manage.ticketfairy.com/welcome)

Ei käyttöönottomaksuja. Ei pakollista kuukausimaksua. Luottokorttia ei tarvita.

## Katso se puhelussa

Varaa esittely, niin näytämme, miten Ticket Fairy hoitaa sinun tapahtumatyyppisi.

 [Varaa esittely](https://www.ticketfairy.com/fi/event-ticketing/book-a-demo) [Lisää tapoja käyttää Ticket Fairyä](https://www.ticketfairy.com/features)

### Vinkkejä lippujen myynnin kasvattamiseen

Käytännön neuvoja järjestäjiltä, joiden liput myydään loppuun, sekä jokainen uusi opas heti sen ilmestyttyä.

Kunnioitamme yksityisyyttäsi. Voit peruuttaa milloin tahansa.