# See how your ticket sales are going | Guides Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guides](https://www.ticketfairy.com/fr/guides)
3. See how your ticket sales are going

Comprendre les rapports de votre événement

# See how your ticket sales are going

In the first hours of an on-sale, the question is how many tickets have gone and what the event has earned. The Performance page shows both and refreshes while you watch, with a row for every day of the run and a breakdown for every ticket type. Each figure counts something slightly different, and a promoter who knows which is which can explain the totals to the team.

See how many tickets you have sold and what your event has earned, from the figures across the top of the Performance page to the day-by-day table and the breakdown for every ticket type.

Pour:  Following an on-sale and reporting on it afterwards

Durée:  7 minutes

## Votre page Performance

- [See the figures across the top](#step-1)
- [See the sales day by day](#step-2)
- [See what each ticket type has sold](#step-3)

## Avant de commencer

- You're an owner or an admin on this event, or you have a **Stats**, **Limited Stats** or promoter login for it. Each login sees a different amount of the page.
- Your event has sold at least one ticket. Every tab stays reachable before that and shows its own empty state.

- ## See the figures across the top

  Open your event and select **Performance**. **Tickets** is how many have sold and **Net revenue** is what the event has earned, and the line under each carries a second figure: the tickets sitting in buyers' carts, and the revenue with referral rebates left in.

  **Remarque:** The figures refresh about every five seconds while the page is in front of you, and pause while the browser tab sits in the background. Nothing here sends an alert, so keep the page open when you need to watch a figure.
          ![The figures across the top of the Performance page, with tickets sold, net revenue and the referral rebates owed](https://www.ticketfairy.com/embeds/posters/marketing-analytics--sales-summary-cards.png)    Event, Performance.
- ## See the sales day by day

  Select **Ticket Sales** for one row per day, carrying **Order Date**, the tickets sold that day and **Revenue**. The chart above the table plots the same run, grouped **By Day** or **By Week**.

  **Remarque:** The running-total columns add each day to the ones before it, so the last row is your total so far. You can narrow the table and the chart together with **Filter by date range**.
         ![The Ticket Sales tab, with the sales curve above a table of one row per day and its running totals](https://www.ticketfairy.com/embeds/posters/marketing-analytics--analytics-overview.png)    Event, Performance, Ticket Sales.
- ## See what each ticket type has sold

  Select **Sales by Type** for one row per ticket type, with what has sold and what each has brought in. Use it to decide which release to open next.

  **Remarque:** A ticket type that has sold nothing still has a row, so you can see a release no buyer has taken.
         ![The Sales by Type tab, with a row for each ticket type and what it has sold and earned](https://www.ticketfairy.com/embeds/posters/marketing-analytics--sales-breakdown.png)    Event, Performance, Sales by Type.

## Voyez ces chiffres pour votre propre événement

Créez un compte gratuit et ce rapport se remplit à mesure que vos billets se vendent. Vous voyez les mêmes chiffres pour votre propre événement dès la première vente.

    Votre adresse e-mail    [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Ou faites-le faire pour vous

Fai, the assistant inside your dashboard, reads the same figures and can explain what each one counts. She reads them; the page is where you change anything.

### Dans votre tableau de bord, avec Fai

For \<EVENT NAME\>, tell me how many tickets have sold and what the event has earned after referral rebates, then which ticket type is selling fastest

### Depuis votre propre assistant, via MCP

Connectez votre assistant à [notre serveur MCP](https://www.ticketfairy.com/mcp-server) et demandez-lui :

Conservez `--read-only` dans votre configuration MCP. Cette tâche ne fait que lire des données, votre assistant n’a donc pas besoin d’outils qui effectuent des changements.

Find my event by name, then give me tickets sold and revenue so far and say whether the figure leaves complimentary tickets out

## Depuis votre terminal

Installez la CLI depuis [notre page CLI](https://www.ticketfairy.com/cli), connectez-vous avec `ticketfairy auth login`, puis choisissez la marque sur laquelle vous travaillez avec `ticketfairy brand use <BRAND_ID>`. `ticketfairy brand list` et `ticketfairy event list` affichent les identifiants utilisés par les autres commandes.

Use the CLI for the same figures. You need an owner, admin, **Stats** or **Limited Stats** login.

### The figures across the top of the page.

ticketfairy event stats \<EVENT\_ID\> --metric summary

### Sales over time, the same run the Ticket Sales chart plots.

ticketfairy event stats \<EVENT\_ID\> --metric sales --output json

### The same totals per ticket type.

ticketfairy event stats \<EVENT\_ID\> --metric performance --output json

## Laissez Fai le faire pour vous

Fai travaille dans votre tableau de bord Ticket Fairy. Créez votre compte, ouvrez Fai et collez la consigne ci-dessus.

   [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Tell gross from net

**Gross Revenue** is the ticket price before sales tax and **Revenue** is what you keep of it under your fee agreement. Both already have refunds taken off.

**Remarque:** On the usual agreement, where the buyer pays the booking fee on top, Revenue is the face value. Where you absorb the fee, or where we agreed other terms with you, it is the smaller figure those terms leave you.

Fai reads both figures and says which is which.

### Dans votre tableau de bord, avec Fai

For \<EVENT NAME\>, give me revenue with and without the booking fee and tell me whether refunds are already taken off

## Find the report behind a figure

Each tab across the top is its own report: promo codes, promoters, add-ons, payment plans, box office, the waiting list and resale. Selecting the tab you are already on refreshes it.

Fai can pull any of those sections and compare them for you.

### Dans votre tableau de bord, avec Fai

For \<EVENT NAME\>, break the sales down by promo code and tell me which code brought in the most

## What each role sees here

You see the whole page on an owner, an admin or a **Stats** login, though Gross Revenue is hidden from a Stats login unless it is enabled for your account. A **Limited Stats** login gets the Ticket Sales report alone with no money columns, and a promoter sees only their own sales.

Fai is held to the same limits as the person she acts for, so she reports only what that login can see.

### Dans votre tableau de bord, avec Fai

Which of my team can see revenue on \<EVENT NAME\>, and who only sees ticket counts

## Questions que vous pourriez avoir

Why does Net revenue not match the Revenue column added up?:  Net revenue takes referral rebates off, adds add-on and guest revenue, and leaves box office sales in their own card rather than in the total. The card's footer names whichever of those apply to your event, and the tooltip on it gives the combined figure including cash taken at the door.

Is the page live?:  It refreshes about every five seconds while it is open in front of you, and stops refreshing while the browser tab is in the background. There are no sales alerts, so keep the page open when you need to catch a figure, or check back on a schedule of your own.

Why do Ticket Sales and Sales by Type disagree?:  Ticket Sales leaves complimentary orders out and Sales by Type counts them, so where you issue guest, artist or crew tickets Sales by Type is the larger of the two and the gap between them is roughly what you have given away. Ticket Sales also counts tickets held but not yet paid for, which is why it can run ahead of the money, and refunded tickets drop out of both. On a cancelled event Ticket Sales counts the refunded orders instead, while Sales by Type still leaves them out, so the two are furthest apart there.

Can I compare this event with the last one here?:  Not on this page. It reports one event at a time. Ask Fai to compare two events for you, or open the brand-level figures, which roll several events together.

Where did the Tickets in carts figure come from?:  Those are tickets a buyer is holding in checkout right now, so they are neither sold nor available to another buyer. They appear as their own card on a multi-currency event, and the Tickets in Cart tab lists them.

## Vous avez encore une question ?

Réservez une démo et nous y répondrons lors d'un appel, pour votre type d'événement. Ou créez votre compte et voyez par vous-même.

   [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Guides associés

- [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/features)
- [Understand your event's referral results](https://www.ticketfairy.com/fr/guides/read-your-referral-results)
- [Track which promotion sells your tickets](https://www.ticketfairy.com/fr/guides/track-which-promotion-sold-your-tickets)
- [How do you answer a ticket sales question no report covers?](https://www.ticketfairy.com/fr/guides/answer-custom-ticket-sales-questions)
- [Understand who buys tickets to your event](https://www.ticketfairy.com/fr/guides/read-your-audience-demographics)
- [Voir quels membres de l’équipe vendent vos billets](https://www.ticketfairy.com/fr/guides/see-which-team-members-sell-your-tickets)
- [See where your event audiences are strongest](https://www.ticketfairy.com/fr/guides/see-where-your-event-audiences-are-strongest)
- [See how visitors find your event page](https://www.ticketfairy.com/fr/guides/see-how-visitors-find-your-event-page)
- [Understand who buys tickets across your events](https://www.ticketfairy.com/fr/guides/understand-who-buys-tickets-across-your-events)
- [Tous les guides Ticket Fairy](https://www.ticketfairy.com/fr/guides)

## Faites-le sur votre propre événement

Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial.

  [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

## Vendez des billets avec Ticket Fairy

Tout ce qui figure dans ces guides est dans votre tableau de bord dès le jour de votre inscription.

- Montez votre événement en quelques minutes
- Les événements gratuits sont gratuits
- Fai, votre copilote, est intégrée

 [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Voyez-le lors d'un appel

Réservez une démo et nous vous montrerons comment Ticket Fairy gère votre type d'événement.

 [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/fr/event-ticketing/features)

### Des conseils pour vendre plus de billets

Des conseils pratiques d'organisateurs qui affichent complet, et chaque nouveau guide dès sa publication.

Nous respectons votre vie privée. Désabonnement à tout moment.