---
title: "What should you compare when choosing a ticketing platform? | Guides Ticket Fairy"
description: "Compare what buyers pay, when you receive your ticket money and whether you can see and export your buyers while tickets are on sale."
canonical: "https://www.ticketfairy.com/fr/guides/compare-ticketing-platforms"
---

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guides](https://www.ticketfairy.com/fr/guides)
3. What should you compare when choosing a ticketing platform?

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# What should you compare when choosing a ticketing platform?

When you choose where to sell your next event's tickets, compare platforms on the same numbers. Price one ticket from what your buyer pays to what you keep, find out when you are paid, and check you can see and export your buyers while tickets are on sale.

Durée:  6 minutes

Compare the final checkout price with the amount you receive for the same ticket. Ask for every service, processing and order fee to be included, not only the advertised rate.

**When does the money reach your account?** Ask each platform for its payout schedule, and get it from them by email. With Ticket Fairy, when we process your payments, the money usually arrives 10 to 15 business days after the event, with funds held for the chargeback window where there are chargebacks or cancellations. Your own connected Stripe account can pay out daily as you sell, where your country supports it. Plan your venue, artist and production payments around the schedule you choose.

**Whose customers are they?** You want the name, the email address and the order history of every buyer while your event is on sale, and an export you can take away afterwards. If you can't see who bought until a report arrives, you have to wait for it before you can message those buyers about your next event.

## Comment Ticket Fairy vous aide

- ### [One ticketing fee, paid by your buyer by default](https://www.ticketfairy.com/pricing)

  Ticketing and payment processing are covered by one ticketing fee rather than two, and you keep the ticket price you set. You can include the fee in your ticket price instead if you would rather the price on the poster be the price at the checkout. Free tickets carry no fee.
- ### [Daily payouts on your own payment account](https://www.ticketfairy.com/fr/guides/connect-a-payment-account)

  Connect your own Stripe account, and you can take daily payouts on that connected account, where your country supports it. When Ticket Fairy processes your payments, you are usually paid 10 to 15 business days after the event ends. Where there are chargebacks or cancellations, funds can be held for the chargeback window.
- ### [Your customer list, from the first sale](https://www.ticketfairy.com/fr/guides/understand-who-buys-tickets-across-your-events)

  Every buyer joins your brand's list while the event is still on sale, with what they spent and how many of your events they have bought from.
- ### [Export whenever you want it](https://www.ticketfairy.com/fr/guides/answer-custom-ticket-sales-questions)

  Export your orders and tickets as CSV from the orders table, as they are or filtered to the rows you need.

## Le configurer

- [Price one ticket you will sell, end to end](#step-1)
- [Ask when the money arrives](#step-2)
- [Ask what you can see and take with you](#step-3)
- [Test the workflow before you commit](#step-4)

## Avant de commencer

- You know roughly what you'll charge and how many tickets you expect to sell. You need both to compare fees.
- You know when you have to pay the venue, the artist and production. Those dates decide whether payout timing matters to you.

1. ## Price one ticket you will sell, end to end

   Take a ticket you plan to sell and ask each platform two things: what your buyer pays for it, and how much you receive.

   **Remarque:** Those two numbers are the ones you can compare. A headline rate with fees stacked underneath it does not tell you what your buyer pays.
2. ## Ask when the money arrives

   Ask for a documented payout schedule, and whether it changes for a first event, a large on-sale or an event further out than usual.
3. ## Ask what you can see and take with you

   Ask whether you can see buyer names and emails during the on-sale, whether you can export them, and what happens to that list if you leave.

   ![The Customers page, one row per buyer with revenue, the events they bought from, tickets bought and the referral figures beside them](https://www.ticketfairy.com/embeds/posters/marketing-customers--customer-list.png)    
   *Customers, the list.*
4. ## Test the workflow before you commit

   Try your shortlisted platform with an event setup you already use, and ask for worked fee and payout examples.

## Questions que vous pourriez avoir

**Who pays the ticketing fee, me or the buyer?**

 The buyer, by default. You can include it in your ticket price instead, in which case the price on the poster is the price at checkout and the fee comes out of what you keep.

**Is there a monthly fee or a contract to start?**

 You can sell tickets on Free without a credit card, a setup fee or a monthly fee. Paid plans start at $20 a month with no contract, and Ticket Fairy's fees on your ticket sales, after payment processing, come off your plan bill, up to the full price.

**What does the fee cover?**

 It covers payment processing and the whole ticketing platform: referral rewards, real-time sales reports, check-in and scanning, your event pages and seat maps, a dedicated account manager, 24/7 support by email, WhatsApp and video call on Zoom or Google Meet, and help from the AI teammate inside your dashboard. Enterprise adds a dedicated team.

**How often do I get paid?**

 When Ticket Fairy processes your payments, you are paid once, usually 10 to 15 business days after the event ends. Where there are chargebacks or cancellations, funds can be held for the chargeback window. On your own connected Stripe account, the payment company pays you on that account's schedule, daily where your country supports it.

**Do free events cost anything?**

 There are no ticketing or payment fees for free tickets.

**Can I take my customer data with me?**

 Yes. Buyers are on your brand's customer list from the first sale, and you can export orders and tickets as CSV whenever you want.

## Vous avez encore une question ?

Réservez une démo et nous y répondrons lors d'un appel, pour votre type d'événement. Ou créez votre compte et voyez par vous-même.

   [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas de frais mensuels. Pas de carte bancaire requise.

## Guides associés

- [D’autres façons d’utilizer Ticket Fairy](https://www.ticketfairy.com/features)
- [Understand who buys tickets across your events](https://www.ticketfairy.com/fr/guides/understand-who-buys-tickets-across-your-events)
- [How do you answer a ticket sales question no report covers?](https://www.ticketfairy.com/fr/guides/answer-custom-ticket-sales-questions)
- [Comment gérer plusieurs événements sans refaire le même travail ?](https://www.ticketfairy.com/fr/guides/run-many-events-on-one-platform)
- [How do you keep a high-demand on-sale running smoothly?](https://www.ticketfairy.com/fr/guides/keep-a-high-demand-on-sale-running-smoothly)
- [What is social ticketing, and how do referral rewards work?](https://www.ticketfairy.com/fr/guides/social-ticketing-and-referral-rewards)
- [What marketing tools should a ticketing platform give you?](https://www.ticketfairy.com/fr/guides/ticketing-platform-marketing-tools)
- [Tous les guides Ticket Fairy](https://www.ticketfairy.com/fr/guides)

## Faites-le sur votre propre événement

Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial.

  [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

## Vendez des billets avec Ticket Fairy

Commencez gratuitement avec des événements illimités et sans frais mensuels, puis choisissez une formule payante quand vous avez besoin de plus.

- Montez votre événement en quelques minutes
- Les événements gratuits sont gratuits
- Fai, votre coéquipière IA, est intégrée

 [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas de frais mensuels. Pas de carte bancaire requise.

## Voyez-le lors d'un appel

Réservez une démo et nous vous montrerons comment Ticket Fairy gère votre type d'événement.

 [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [D’autres façons d’utilizer Ticket Fairy](https://www.ticketfairy.com/features)

### Des conseils pour vendre plus de billets

Des conseils pratiques d'organisateurs d'événements en activité, et chaque nouveau guide dès sa publication.

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