---
title: "Fill in each performer's advance for your event from tour books, riders and emails | Guides Ticket Fairy"
description: "Let Fai read an act's tour book, rider, their team's email replies and last year's advance, and suggest each answer for their advance for your event, with the words she found it in. You accept, replace or reject each answer, and nothing a person entered is overwritten without you saying so."
canonical: "https://www.ticketfairy.com/fr/guides/fill-in-advances-from-tour-books-riders-and-emails"
---

# Fill in each performer's advance for your event from tour books, riders and emails | Guides Ticket Fairy

1. [Ticket Fairy](https://www.ticketfairy.com/)
2. [Guides](https://www.ticketfairy.com/fr/guides)
3. [Advance your performers before the show](https://www.ticketfairy.com/fr/guides/advance-your-performers-before-the-show)
4. Fill in each performer's advance for your event from tour books, riders and emails

Piloter la production

# Fill in each performer's advance for your event from tour books, riders and emails

Artist liaison and production teams retype flight times, input lists and hospitality riders from tour books and long email threads into every advance for a festival or tour. Fai reads those documents and replies for you and lays out what she found beside where it came from, so advancing an act becomes checking answers rather than copying them.

Let Fai read an act's tour book, rider, their team's email replies and last year's advance, and suggest each answer for their advance for your event, with the words she found it in. You accept, replace or reject each answer, and nothing a person entered is overwritten without you saying so.

You are checking the answers Fai found for a performer's advance, which you open from Advancing. [Advance your performers before the show](https://www.ticketfairy.com/fr/guides/advance-your-performers-before-the-show)

Pour:  Filling in performer advances from what their team sends you

Durée:  7 minutes

- [Open the performer's advance](#step-1)
- [Add a tour book or rider](#step-2)
- [Use what they had last time](#step-3)
- [Check each answer](#step-4)
- [Accept the new answers together](#step-5)
- [Files from the tour manager](#step-6)
- [Check the answers went in](#step-7)

## Avant de commencer

- You are an owner, admin or producer on the event. The event's **Operations** page opens for those roles only.
- The performer is on the event's line-up and has an advance in Advancing.
- Optional: your mailbox is connected to the event's Inbox, so Fai can read the act's replies to your emails.

1. ## Open the performer's advance

   Open the event, select **Operations**, select **Advancing** in the list of sections, then select a performer whose row says they have answers to check.

   **Remarque:** **Answers to check** is at the top of the advance, above the sections.
          ![Ticket Fairy Advancing list for a festival, with each performer's confirmed sections, what is still needed, days to go and status](https://www.ticketfairy.com/embeds/posters/marketing-event-advancing--list.png)    Every performer's advance.
2. ## Add a tour book or rider

   Optional: under **What Fai read**, choose a file in **Add a tour book or rider**.

   **Remarque:** Fai reads PDF, Word, Excel, text and image files of up to 25 MB, and her answers appear when she finishes. Replies from the act's contacts to your emails, and riders their agent sends back, are read without you adding anything.
          ![Ticket Fairy answers Fai found for a headline DJ's advance, each with the words she found it in, the answer now, and Accept, Replace or Reject, with the files and emails she read](https://www.ticketfairy.com/embeds/posters/marketing-event-advance-plan--answers-to-check.png)    Answers to check, and what Fai read.
3. ## Use what they had last time

   Optional: if the act played one of your earlier events, select **Use what they had last time**.

   **Remarque:** Fai suggests the answers from their last advance, and each one waits here for you like any other.
4. ## Check each answer

   Read the answer and the quote under it, then choose what to do with it.

   - **Accept**: The answer goes into an empty question on the advance.
   - **Replace**: Shown where the question already has an answer, which shows as Now. After you confirm, the new answer takes its place and the old one stays in the advance's history.
   - **Reject**: The answer is dropped and the advance stays as it is.
5. ## Accept the new answers together

   Optional: select the **Accept all** button, which shows how many new answers there are, to take every answer that fills an empty question.

   **Remarque:** Answers that would replace one already there are left for you to check one by one.

## Files from the tour manager

On the advance link, under **Send your tour book or rider**, the act's team can add their own files for Fai to read. Their answers wait under Answers to check the same way, and the team is told that the event team checks every answer.

       ![Ticket Fairy advance link section where a tour manager sends their tour book or rider for Fai to read](https://www.ticketfairy.com/embeds/posters/marketing-event-advance-plan--act-files-for-fai.png)    The tour manager sends a file.

6. ## Check the answers went in

   Open the sections Fai filled.

   **Remarque:** Each accepted answer is in its section, and an accepted technical or hospitality answer also updates your hire and shopping lists. The Advancing list stops counting answers to check once none are waiting.

## Essayez ces étapes sur votre propre événement

Créez un compte gratuit, montez votre événement et suivez les étapes ci-dessus dans votre propre tableau de bord. Cela prend quelques minutes et vous n'avez pas besoin de réserver un appel commercial.

    Votre adresse e-mail    [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Ou faites-le faire pour vous

Fai lists the answers waiting on an act's advance with where each came from, and accepts, replaces or rejects them when you tell her which, after you confirm. She never replaces a person's answer unless you ask for that answer by name. She cannot add a file for you; select Add a tour book or rider in the dashboard for that.

### Dans votre tableau de bord, avec Fai

Which answers did you find for Bicep's advance at \<EVENT NAME\>, and accept the ones that fill empty questions

## Laissez Fai le faire pour vous

Fai travaille dans votre tableau de bord Ticket Fairy. Créez votre compte, ouvrez Fai et collez la consigne ci-dessus.

   [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Questions que vous pourriez avoir

Does Fai change the advance on her own?:  No. Everything she finds waits under Answers to check until you accept it, and she never replaces an answer a person gave unless you choose Replace.

Why does an answer say it changed while I was checking?:  Someone changed that question after Fai read it. Look at it again, and replace the answer only if Fai's is right.

What if Fai could not read a file?:  The file shows Could not read it under What Fai read. Select Read again, or check the file and enter the answers yourself.

Which emails does Fai read?:  Replies from the act's contacts on the advance, in mailboxes connected to your event's Inbox. Anything in an email or file is read as information only, never as instructions to Fai.

Is there an address I can forward a tour book to?:  No. Add the file under What Fai read, or ask the tour manager to add it on their advance link.

## Vous avez encore une question ?

Réservez une démo et nous y répondrons lors d'un appel, pour votre type d'événement. Ou créez votre compte et voyez par vous-même.

   [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Guides associés

- [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/features)
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- [Faites avancer les tâches de votre événement](https://www.ticketfairy.com/fr/guides/keep-your-event-tasks-on-track)
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- [Choose what Fai does on your event](https://www.ticketfairy.com/fr/guides/choose-what-fai-does-on-your-event)
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- [Raise purchase orders and track what your event owes](https://www.ticketfairy.com/fr/guides/raise-purchase-orders-and-track-what-your-event-owes)
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- [Review act and talk applications for your event with your team](https://www.ticketfairy.com/fr/guides/review-act-and-talk-applications-with-your-team)
- [Get your traders ready for show day](https://www.ticketfairy.com/fr/guides/get-your-traders-ready-for-show-day)
- [Collect insurance and certificates from your event's outside teams](https://www.ticketfairy.com/fr/guides/collect-insurance-and-certificates-from-your-outside-teams)
- [Draw your event site map and share it](https://www.ticketfairy.com/fr/guides/draw-your-event-site-map-and-share-it)
- [Book delivery times for your event and check vehicles in at the gate](https://www.ticketfairy.com/fr/guides/book-delivery-times-and-check-vehicles-in-at-the-gate)
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- [Issue accreditation passes for your event](https://www.ticketfairy.com/fr/guides/issue-accreditation-passes-for-your-event)
- [Let outside teams name their own people for event passes](https://www.ticketfairy.com/fr/guides/let-outside-teams-name-their-own-people-for-passes)
- [Choose who approves accreditation requests for your event](https://www.ticketfairy.com/fr/guides/choose-who-approves-accreditation-requests)
- [Recruit volunteers for your event](https://www.ticketfairy.com/fr/guides/recruit-volunteers-for-your-event)
- [Approve or decline accreditation requests for your event](https://www.ticketfairy.com/fr/guides/approve-or-decline-accreditation-requests-for-your-event)
- [Give your event volunteers their own page and track their hours](https://www.ticketfairy.com/fr/guides/give-volunteers-their-own-page-and-track-hours)
- [Hand out accreditation passes at your event desk](https://www.ticketfairy.com/fr/guides/hand-out-accreditation-passes-at-your-desk)
- [Give crew meals at your event meal desk](https://www.ticketfairy.com/fr/guides/give-crew-meals-at-your-meal-desk)
- [Report and handle incidents at your event](https://www.ticketfairy.com/fr/guides/report-and-handle-incidents-at-your-event)
- [Hand out radios and kit to your event crew](https://www.ticketfairy.com/fr/guides/hand-out-radios-and-kit-to-your-event-crew)
- [Let outside teams order kit and equipment for your event](https://www.ticketfairy.com/fr/guides/let-outside-teams-order-kit-and-equipment-for-your-event)
- [Handle lost property at your event](https://www.ticketfairy.com/fr/guides/handle-lost-property-at-your-event)
- [Get hire suppliers to confirm orders and count deliveries for your event](https://www.ticketfairy.com/fr/guides/get-hire-suppliers-to-confirm-orders-and-count-deliveries)
- [Keep a risk register for your event](https://www.ticketfairy.com/fr/guides/keep-a-risk-register-for-your-event)
- [Message the crew, volunteers and traders working on your event](https://www.ticketfairy.com/fr/guides/message-the-people-working-on-your-event)
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- [Ask attendees for feedback after your event](https://www.ticketfairy.com/fr/guides/ask-attendees-for-feedback-after-your-event)
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- [Hold hotel rooms for your event's artists and crew](https://www.ticketfairy.com/fr/guides/hold-hotel-rooms-for-your-artists-and-crew)
- [Rendez les chambres d’hôtel inutilisées de votre événement avant la date de restitution](https://www.ticketfairy.com/fr/guides/give-unused-hotel-rooms-back-before-the-release-date)
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- [Copy the setup of your last event into your next one](https://www.ticketfairy.com/fr/guides/copy-the-setup-of-your-last-event-into-your-next-one)
- [Compare your ticket sales with your last event](https://www.ticketfairy.com/fr/guides/compare-your-ticket-sales-with-your-last-event)
- [See the all-in cost of each act on your event](https://www.ticketfairy.com/fr/guides/see-the-all-in-cost-of-each-act-on-your-event)
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- [Show your traders in a directory on your website](https://www.ticketfairy.com/fr/guides/show-your-traders-in-a-directory-on-your-website)
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- [Check your traders' takings after your event and invoice their share of sales](https://www.ticketfairy.com/fr/guides/check-trader-takings-and-invoice-a-share-of-sales)
- [Share a power sheet with your event electrician](https://www.ticketfairy.com/fr/guides/share-a-power-sheet-with-your-electrician)
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- [Let exhibitors follow up their event leads and see their results](https://www.ticketfairy.com/fr/guides/let-exhibitors-follow-up-their-leads-and-see-results)
- [Send event document packs to your performers, traders and crew](https://www.ticketfairy.com/fr/guides/send-document-packs-to-your-performers-traders-and-crew)
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- [Offer open shifts on your event rota to crew and volunteers](https://www.ticketfairy.com/fr/guides/offer-open-shifts-to-your-crew-and-volunteers)
- [Find the crew and volunteers who work your events](https://www.ticketfairy.com/fr/guides/find-the-crew-and-volunteers-who-work-your-events)
- [Donnez à votre équipe événementielle une page pour tous ses créneaux](https://www.ticketfairy.com/fr/guides/give-your-crew-one-page-for-all-their-shifts)
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- [Check accreditation passes in and out at your event staff gates](https://www.ticketfairy.com/fr/guides/check-passes-in-and-out-at-your-staff-gates)
- [Collect crew certificates and licences before they work an event shift](https://www.ticketfairy.com/fr/guides/collect-crew-certificates-before-they-work-a-shift)
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- [Plan crew meal times and food needs for your event](https://www.ticketfairy.com/fr/guides/plan-crew-meal-times-and-food-needs-for-your-event)
- [Charge outside teams for the crew meals they eat at your event](https://www.ticketfairy.com/fr/guides/charge-outside-teams-for-their-crew-meals)
- [Enregistrer les participants et imprimer les badges nominatifs à l'accueil de votre événement](https://www.ticketfairy.com/fr/guides/check-in-attendees-and-print-badges-at-registration)
- [Set up a self-service check-in kiosk for your event](https://www.ticketfairy.com/fr/guides/set-up-a-self-service-check-in-kiosk-for-your-event)
- [Ajouter toutes les personnes qui envoient le formulaire de votre événement à votre équipe technique, vos commerçants ou vos bénévoles](https://www.ticketfairy.com/fr/guides/add-form-applicants-to-your-event-teams)
- [Tous les guides Ticket Fairy](https://www.ticketfairy.com/fr/guides)

## Faites-le sur votre propre événement

Créez votre compte, montez votre événement et suivez les étapes dans votre propre tableau de bord. Vous n’avez pas besoin de réserver un appel commercial.

  [Créer un compte gratuit](https://manage.ticketfairy.com/welcome) [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo)

## Vendez des billets avec Ticket Fairy

Tout ce qui figure dans ces guides est dans votre tableau de bord dès le jour de votre inscription.

- Montez votre événement en quelques minutes
- Les événements gratuits sont gratuits
- Fai, votre copilote, est intégrée

 [Créer un compte gratuit](https://manage.ticketfairy.com/welcome)

Pas de frais d'installation. Pas d'abonnement mensuel obligatoire. Pas de carte bancaire requise.

## Voyez-le lors d'un appel

Réservez une démo et nous vous montrerons comment Ticket Fairy gère votre type d'événement.

 [Réserver une démo](https://www.ticketfairy.com/fr/event-ticketing/book-a-demo) [D’autres façons d’utiliser Ticket Fairy](https://www.ticketfairy.com/features)

### Des conseils pour vendre plus de billets

Des conseils pratiques d'organisateurs qui affichent complet, et chaque nouveau guide dès sa publication.

Nous respectons votre vie privée. Désabonnement à tout moment.